Motel 6-Roanoke, TX - Northlake - Speedway
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Summary of reviewsMotel 6-Roanoke, TX - Northlake - Speedway offers a highly convenient location that consistently receives positive remarks from guests. Situated near the Texas Motor Speedway, it provides an ideal setting for event attendees, ensuring ease of access and a great vantage point. The surrounding area enhances its appeal with a variety of nearby restaurants, malls, and attractions, as well as easy highway access, making it a practical and budget-friendly option for travelers seeking convenience and variety.
The motel's staff experiences vary, with some visitors praising the friendliness, politeness, and attentiveness of specific staff members, such as Barbara and Cash. These positive interactions contribute to a welcoming atmosphere and a sense of security for guests. However, inconsistency in customer service has been noted, with some interactions described as rude or defensive, particularly at the front desk and in response to requests for room cleaning and amenities. Despite these mixed reviews, the staff's efforts in maintaining a safe and clean environment are acknowledged.
Cleanliness at Motel 6-Roanoke, TX presents an area for improvement. While the external grounds, hallways, lobby, and parking lot are well-kept, rooms and communal areas experience recurring issues. Guests report mold, mildew, unpleasant odors, and the presence of pests, which detract from the overall experience. Inadequate housekeeping services and concerns with linen cleanliness further contribute to dissatisfaction. Enhancing cleaning practices, especially in the rooms and wider facility, could significantly improve guests' satisfaction.
Overall, Motel 6-Roanoke, TX - Northlake - Speedway benefits from a convenient location and the positive interactions of some staff members, but could enhance the guest experience through improvements in cleanliness and consistency in customer service.
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The motel's staff experiences vary, with some visitors praising the friendliness, politeness, and attentiveness of specific staff members, such as Barbara and Cash. These positive interactions contribute to a welcoming atmosphere and a sense of security for guests. However, inconsistency in customer service has been noted, with some interactions described as rude or defensive, particularly at the front desk and in response to requests for room cleaning and amenities. Despite these mixed reviews, the staff's efforts in maintaining a safe and clean environment are acknowledged.
Cleanliness at Motel 6-Roanoke, TX presents an area for improvement. While the external grounds, hallways, lobby, and parking lot are well-kept, rooms and communal areas experience recurring issues. Guests report mold, mildew, unpleasant odors, and the presence of pests, which detract from the overall experience. Inadequate housekeeping services and concerns with linen cleanliness further contribute to dissatisfaction. Enhancing cleaning practices, especially in the rooms and wider facility, could significantly improve guests' satisfaction.
Overall, Motel 6-Roanoke, TX - Northlake - Speedway benefits from a convenient location and the positive interactions of some staff members, but could enhance the guest experience through improvements in cleanliness and consistency in customer service.
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Hotel with Outdoor Pool
Guest Reviews
Motel 6 in Roanoke, TX - Northlake - Speedway boasts a highly convenient location that consistently attracts positive remarks from guests. Nestled in close proximity to Texas Motor Speedway, it offers an ideal spot for attendees of events at the venue, providing them with a perfect vantage point and ease of access. Additionally, the motel's surroundings feature a wealth of nearby restaurants, malls, and attractions, making it a practical choice for travelers seeking convenience and variety. The accessibility of highways further enhances the motel's appeal, facilitating seamless travel to other destinations. For those prioritizing accessibility and cost-effectiveness, the location strikes a compelling balance between budget-friendly pricing and proximity to key attractions and amenities.
Nestled in Roanoke, TX, just a stone's throw away from the speedway, Motel 6 offers a pet-friendly accommodation option that shows potential, yet often misses the mark on cleanliness. Some guests have been pleasantly surprised by well-kept maintenance of the grounds, hallways, lobby, and outside parking lot, which display an unexpected level of care given the hotel's pet-friendly status. However, these bright spots are overshadowed by recurring issues within the rooms and the wider facility.
Visitors often report that while the rooms appear clean, they are in significant need of a deep clean; mold, mildew, and unpleasant odors are frequent grievances. The presence of pests, namely cockroaches, and inadequate housekeeping services, like unvacuumed rooms and trash collection delays, cast a shadow over potential positives. Furthermore, the condition of linens, with reports of stains and hair, lacks the level of cleanliness expected by many travelers.
The dissatisfaction extends to the communal areas, with dirty carpets and stairwells needing attention. Additionally, discrepancies between advertised amenities, such as breakfast offerings, lead to disappointment upon check-in. All things considered, while Motel 6-Roanoke, TX strives to maintain its exterior areas, more comprehensive efforts towards room and facility cleanliness could significantly enhance the guest experience.
The reviews of Motel 6-Roanoke, TX - Northlake - Speedway present a mixed perspective on the staff interactions. Positive reports highlight that some staff members were friendly, polite, and attentive, with mentions of individuals like Barbara and Cash who stood out for their helpfulness. Guests also appreciated the cleanliness of the property and the secure feeling it provided. However, several reviews noted issues with customer service, with some staff members described as rude or defensive. Concerns were raised about staff behavior at the front desk and interactions involving requests for room cleaning and amenities. These contrasting experiences suggest that while the hotel offers a safe and clean environment, there might be room for improvement in the consistency of customer service.
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Cleanliness
Visitors often report that while the rooms appear clean, they are in significant need of a deep clean; mold, mildew, and unpleasant odors are frequent grievances. The presence of pests, namely cockroaches, and inadequate housekeeping services, like unvacuumed rooms and trash collection delays, cast a shadow over potential positives. Furthermore, the condition of linens, with reports of stains and hair, lacks the level of cleanliness expected by many travelers.
The dissatisfaction extends to the communal areas, with dirty carpets and stairwells needing attention. Additionally, discrepancies between advertised amenities, such as breakfast offerings, lead to disappointment upon check-in. All things considered, while Motel 6-Roanoke, TX strives to maintain its exterior areas, more comprehensive efforts towards room and facility cleanliness could significantly enhance the guest experience.
Staff
Yes, Motel 6-Roanoke, TX - Northlake - Speedway has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Motel 6-Roanoke, TX - Northlake - Speedway.
Yes, Motel 6-Roanoke, TX - Northlake - Speedway welcomes dogs.
No, parking facilities aren't available at Motel 6-Roanoke, TX - Northlake - Speedway.
No, Motel 6-Roanoke, TX - Northlake - Speedway doesn't have a gym.
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