Baymont by Wyndham Detroit/Roseville

Roseville 42.52542500, -82.91013600 , 20675 East 13 Mile Road (Show on Map)
4.7
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBaymont by Wyndham Detroit/Roseville is favorably positioned for convenience, nestled near a major highway and within a short drive to Downtown Detroit. This strategic location appeals to travelers for both its accessibility and the wide array of dining options, including nearby IHOP and Scramblers. The vicinity of various restaurants, stores and other amenities makes it a valued choice for those visiting family or indulging in local shopping, featuring a blend of good value and ease of access.

Guest experiences regarding breakfast present a mixed picture. While it's appreciated as an additional feature, the limited variety and occasional absence of breakfast services have left some guests unsatisfied. Common breakfast items include waffles, toast, cereal, juice, milk and occasionally muffins. Issues like malfunctioning equipment, lack of coffee or creamer and restrictive breakfast hours have been points of concern, indicating an area that could benefit from improvement.

The hotel's rooms have garnered criticism primarily due to cleanliness and upkeep. Reports of roaches, sticky carpets and remnant items from previous occupants underscore a need for significant improvements. Odors of cigarettes and mustiness, along with visible dirt and stains, further diminish the room experience. Some guests did appreciate clean bathrooms, but comprehensive remodeling and stricter cleaning protocols are necessary to enhance the overall guest experience.

Cleanliness, in general, presents a significant issue for the hotel. Pervasive odors, bug infestations and dirty environments across rooms and common areas contribute to a subpar experience. The discrepancy between online representations and the actual condition of the hotel has led to disappointment with some guests resorting to personal cleaning efforts.

Staff interactions have received both praise and criticism. Many guests commend the kind and helpful behavior of staff members, who contribute positively to the guest experience through their friendliness and efficiency. However, there are notable instances of unprofessional conduct, rude behavior and inconsistency in staff presence, which detract from the overall service quality.

Bed comfort is a highlight with the majority of guests finding the beds very comfortable, often describing them as new and cozy. Despite a few isolated complaints about broken or uncomfortable mattresses, the bedding generally receives positive reviews, contributing to a better sleep experience for most guests.

In summary, Baymont by Wyndham Detroit/Roseville offers a strategically convenient location and comfortable beds, yet struggles with cleanliness and service consistency, pointing to areas needing considerable improvement.
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Categories
Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
King Room - Non-Smoking Featuring cable TV, this room also offers a microwave, fridge, and tea and coffee-making facilities.

One-Bedroom King Suite - Non-Smoking The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This suite features a carpeted floor, heating and a TV.

Deluxe King Studio Suite - Non-Smoking The suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This suite has a carpeted floor, heating and a TV.

Queen Room with Two Queen Beds - Non-Smoking The quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Queen Room - Disability Access/Non-Smoking The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer.

One-Bedroom Deluxe King Suite - Non-Smoking The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This suite features a carpeted floor, heating and a TV.

King Studio Suite - Non-Smoking The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This suite has a carpeted floor, heating and a TV.

Guest Reviews
4.7
Rated
Location
Baymont by Wyndham Detroit/Roseville's location receives frequent praise for its convenience and accessibility. Nestled near a major highway and just a short drive away from Downtown Detroit, it offers an excellent base for travelers looking to explore the area or simply needing a convenient stopover. Guests appreciate the proximity to an array of dining options, including an IHOP and Scramblers right next to the property, as well as numerous other restaurants and stores nearby. The hotel's placement is also noted as being advantageous for shopping enthusiasts and those with specific needs in the area, such as visiting family. Offering a blend of good value and strategic location, this hotel proves to be a favored choice for many due to its accessibility and affordability.

Breakfast
Guests of Baymont by Wyndham Detroit/Roseville have shared mixed feelings about the hotel's breakfast offerings. While some appreciated breakfast as a nice added feature, many found it lacking in variety and availability. Common complaints included minimal options, such as only having waffles, toast, cereal, juice, milk and occasionally muffins. Issues with the waffle maker and a lack of creamer or coffee were also noted with some guests disappointed by the absence of breakfast entirely despite it being advertised. Additionally, breakfast hours were viewed as limited with several guests suggesting extending the time beyond 9 am. Overall, the breakfast experience seemed inconsistent, leaving several guests wishing for more reliable and varied options.

Rooms
Baymont by Wyndham Detroit/Roseville has rooms that could benefit from considerable improvements. Guests frequently mention issues relating to cleanliness with reports of roaches, sticky carpets and leftover items from previous occupants. Many guests have noted that rooms smelled like cigarettes or were musty and there were several mentions of urine stains and visibly dirty surroundings. The condition of the rooms often seems substandard with light sockets missing bulbs and some rooms lacking furniture. Despite these concerns, a few guests appreciated that they could take a bath and found the bathrooms to be clean. However, the experiences shared suggest a need for a comprehensive remodel and stricter cleaning protocols.

Beds
Guests have largely praised the bedding at Baymont by Wyndham Detroit/Roseville, frequently describing the beds as very comfortable and even super comfortable. Several reviewers emphasized the new and cozy nature of the beds. However, there were a few mentions of discomfort with some guests noting issues such as broken or uncomfortable mattresses. Overall, the majority of feedback highlights a positive experience with bed comfort at this hotel.

Cleanliness
The Baymont by Wyndham Detroit/Roseville has encountered significant issues regarding cleanliness across various facets of the hotel. Reviews highlight several troubling aspects, including pervasive odors of cigarettes and mildew and visible dirt in the rooms, bathrooms and hallways. Reports of bugs, roaches and even uncleaned remnants from previous guests emphasize the overall lack of hygiene. Both the rooms and common areas are often described as filthy and smelly with specific complaints about dirty carpets, tub and shower curtains.

Furthermore, the hotel's general upkeep does not align with the representations seen in online photos, contributing to a sense of disappointment among guests. The cleanliness of the property is consistently substandard, necessitating personal cleaning efforts from guests in some instances. This, combined with unprofessional service, detracts significantly from the guest experience.

Staff
The reviews for Baymont by Wyndham Detroit/Roseville present a mixed picture of the hotel staff. Many guests appreciated the kindness and helpfulness of the staff, noting that they were nice and worked efficiently to provide information and assistance. Positive interactions include staff making guests feel welcome and both morning and evening teams receiving praise for their friendliness and helpfulness.

However, there were several negative experiences highlighted as well. Some guests encountered rude and disrespectful behavior, particularly from certain front desk employees. A few reviews mentioned unprofessional conduct, such as staff arguing with management and guests having difficulties receiving their deposits back. Additionally, there were instances where guests needed to call out for service due to a lack of staff presence at the desk.

Overall, while many guests had positive interactions with kind and helpful staff, there were notable concerns about professionalism and service consistency.


No, Baymont by Wyndham Detroit/Roseville doesn't have any pool.

No, a spa isn't available at Baymont by Wyndham Detroit/Roseville.

No, Baymont by Wyndham Detroit/Roseville doesn't allow dogs.

No, parking facilities aren't available at Baymont by Wyndham Detroit/Roseville.

Yes, Baymont by Wyndham Detroit/Roseville has a gym.

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