Arawa Park Hotel, Independent Collection by EVT

Rotorua -38.14857400, 176.25409500 , 272 Fenton Street (Show on Map)
7.4
Good


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Summary of reviewsArawa Park Hotel, part of the Independent Collection by EVT, is a popular choice for travelers to Rotorua, offering a central location that provides easy access to major attractions, dining options, and shopping areas. Guests appreciate its convenient placement near tourist sites such as Redwoods and Te Puia, complemented by ample parking facilities. The hotel is known for clean and spacious rooms with comfortable beds, often featuring balconies with scenic racecourse views.

Families find the hotel well-suited to their needs, benefiting from a kids-eat-free policy and large rooms that accommodate multiple guests comfortably. The friendly and accommodating staff contribute to a welcoming atmosphere, ensuring a pleasant stay with exceptional service.

Dining at the hotel offers a mixed experience. While breakfast provides a varied selection with positive mentions of value, there are occasional critiques regarding the consistency and presentation of the food. Dinner offerings receive praise for the quality and service but face some challenges with availability and pricing. Despite these concerns, the restaurant remains a highlight due to its professional and efficient staff.

The hotel also provides free Wi-Fi, although some guests experience inconsistent connectivity. Additional amenities like a gym and extensive parking facilities enhance convenience, with guests appreciating the value and accessibility they provide.

Overall, Arawa Park Hotel impresses with its charm, comfort, and strategic location, creating a memorable stay for visitors seeking a blend of convenience and relaxation in Rotorua.
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Hotel near Golf Courses
Situated on Fenton Street, this hotel is 1.5 km from Rotorua Golf Club and lists a golf course within 3 km as an amenity. It provides convenient access to a major 18-hole course.

Hotel for Honeymoon
Offers spacious rooms and comfortable accommodations, making it a suitable option for couples seeking a relaxing stay in Rotorua.

Family Friendly Hotel
Arawa Park Hotel, Independent Collection by EVT is a family hotel. It is highly rated and popular with families.

Business Hotel
Arawa Park Hotel offers 7 multi-purpose function rooms, suitable for conferences, meetings, mixers, and workshops. The hotel provides natural light, air-conditioning, sound and lighting systems, and outdoor spaces for team building. An on-site events team offers coordination and support.

Hotel with Parking
This hotel offers ample free on-site parking with 250 available spots. It also provides the convenience of EV charging stations, although a fee applies for their use.

Accessible Hotel
Arawa Park Hotel offers Accessible Superior Twin rooms.

Hotel with Gym
Arawa Park Hotel provides a well-equipped gym with on-site facilities available around the clock. This 24-hour access ensures guests can maintain their fitness routines conveniently at any time during their stay.

Romantic Hotel

Cheap Hotel

5-Star Hotel

Room Types
Superior Room with Two Queen Beds These Superior rooms are spacious and face south to enjoy the city views. The rooms include high speed free WiFi, a 50-inch Smart TV and a private bathroom with a hairdryer. A kitchenette is also offered with tea/coffee making facilities, a fridge and a mini bar on demand. Please note that there are different breakfast inclusions depending on room rates. There is a 'breakfast included' extra person charge of NZD $50.

Deluxe King Room The Deluxe King Room is bright and spacious with views of the Arawa Racecourse and the city center. The room features a 50-inch Smart TV, a work desk and free WiFi. A kitchenette is also offered with tea/coffee making facilities, a fridge and a mini bar on demand. Most rooms offer a private balcony. A rollaway bed can be added as requested. Please note that there are different breakfast inclusions depending on room rates. There is a 'breakfast included' extra person charge of NZD $50.

Deluxe Twin Room with Two Double Beds This luxurious room is spacious and features views across the Arawa Racecourse and city. A private bathroom with hairdryer, a separate balcony, 50-inch Smart TV and high-speed free WiFi are also included. There is a kitchenette with tea/coffee making facilities, fridge and a mini bar on demand.. Please note that there are different breakfast inclusions depending on room rates. There is a 'breakfast included' extra person charge of NZD $50.

Family Room This heated family room offers a kitchenette with a fridge, a Minibar on demand, a 50-inch Smart TV and an en suite bathroom with a shower. Please note that there are different breakfast inclusions depending on room rates. There is a 'breakfast included' extra person charge of NZD $50.

King Suite These luxurious 1-bedroom suites overlook Arawa Racecourse and the city. The suite consists of a kitchen with fridge and mini bar on demand, a living room and a master bedroom.There is also a 4-seater dining table. The room also offers a double sofa bed, separate bathroom with hairdryer and a 50-inch Smart TV. Most of the suites have a private balcony. A rollaway bed is available upon request (additional charges apply). Please note that there are different breakfast inclusions depending on room rates. There is a 'breakfast included' extra person charge of NZD $50.

Queen Room with Two Queen Beds - Disability Access The spacious twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The twin room features a wardrobe, tumble dryer, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.

Deluxe Queen Room with Two Queen Beds Ground Floor The spacious twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Furry Whānau Doggie Stays - Ground Floor Deluxe Twin The spacious twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Guest Reviews
7.4
Good
Location
Prospective travelers will find Arawa Park Hotel in Rotorua ideally situated for their visit. With its convenient placement close to the city center, guests praise the location for being central to major attractions, dining options, and shopping areas. Numerous reviews emphasize how accessible it is to navigate around Rotorua from the hotel, making it simple to visit popular tourist sites such as Redwoods and Te Puia, as well as various recreational spots.

Aside from the hotel’s strategic location, guests appreciate the ample parking available and the hotel’s proximity to supermarkets and restaurants, ensuring that all needs are comfortably met. Visitors compliment the spacious rooms and comfortable beds, which add to the overall satisfactory experience. Many note the benefit of having a balcony with scenic views, particularly of the racecourse, further enhancing their stay.

The hotel is described as clean and well-maintained, with an open and welcoming atmosphere provided by the friendly staff. Whether visiting for leisure or an overnight stay, Arawa Park Hotel appeals to a wide range of guests due to its central positioning and convenience in accessing both Rotorua’s vibrant core and tranquil surroundings.

Breakfast
The breakfast experience at Arawa Park Hotel, Independent Collection by EVT, offers a varied yet somewhat mixed experience for its guests. Many reviewers compliment the breakfast for its range of options and value, noting it as a highlight of their stay. Positive mentions include descriptors like excellent, yummy, and great, often highlighting the buffet's comprehensive selection that includes cooked dishes, fruits, yogurt, and cereals. The value aspect, particularly the kids-eat-free policy and buffet discounts, is also appreciated by guests.

However, there are significant mentions of areas needing improvement. Some guests found the breakfast to be quite basic or lacking variety, urging for more fresh fruit options and more attentive servicing to avoid instances of cold or unrefilled food items. There were comments on presentation not meeting expectations and some dissatisfaction with certain dishes, such as overcooked items or mislabeled offerings.

Overall, while many appreciated the service and culinary spread as a solid way to start the day, it's evident that a more consistent quality in temperature, variety, and presentation would enhance the dining experience. With friendly staff and a convenient location adding to its appeal, addressing these areas could elevate the breakfast to a fitting complement of the positive notes appreciated by many of their guests.

Dinner
Arawa Park Hotel offers a diverse dining experience that has received mixed reviews from guests. While some visitors praised the lovely and superb meals at the restaurant, others found the dinner to be lacking in flavor and overpriced. Many guests enjoyed delicious dinners and highlighted the restaurant as a key part of their trip, with comments about excellent room service and professional service bolstering positive impressions. Though the restaurant is described as very nice, availability can be inconsistent, with reports of closures and limited options due to staff shortages. Despite these issues, the restaurant is often cited as being very good, with friendly and efficient staff contributing to a welcoming dining atmosphere. Guests particularly appreciated the bar and noted the food as generally good, although waits for meals were sometimes excessively long. Overall, while dining experiences at Arawa Park Hotel can vary, the positive aspects of the restaurant remain a highlight for many travelers.

Rooms
Arawa Park Hotel, part of the Independent Collection by EVT, offers guests remarkably spacious rooms that consistently receive praise for their size and comfort. Travelers are often pleasantly surprised by the generous dimensions, which surpass typical hotel expectations, providing ample space for families and groups. Accommodations include everything from twin queen beds to large king suites, often featuring balconies with lovely views, especially overlooking the nearby Arawa Racecourse.

Comfort is a hallmark of the stay, with many guests complimenting the beds, describing them as extremely comfortable, ensuring a restful night's sleep. The cleanliness of the hotel rooms is also frequently noted, contributing to a relaxing and tidy atmosphere despite some comments about the facilities being dated.

The location is considered excellent, conveniently positioned near local supermarkets, restaurants, and entertainment options, making it ideal for both short stopovers and extended stays.

Overall, while the hotel shows signs of being an older property, it offers excellent value for money with spacious and clean rooms. Friendly staff further enhance the welcoming environment, making it a smart choice for travelers looking to capture a blend of comfort, convenience, and affordability.

Beds
Arawa Park Hotel, part of the Independent Collection by EVT, is consistently praised for its exceptional bedding. Guests frequently highlight the extreme comfort of the beds, often describing them as super comfy and even akin to sleeping on a cloud. The beds are noted to be spacious, soft, and supportive, offering guests some of the best sleep they've experienced in a hotel setting. Alongside the high-quality beds, guests have also appreciated the plush pillows and quality linens, which contribute to an overall restful and satisfying sleep experience. The accommodations are also described as clean and spacious, with the beds fitting perfectly into the generously sized rooms, catering well to families and larger parties. Despite a few minor mentions of personal preference regarding bed softness, the overall consensus is overwhelmingly positive, making Arawa Park Hotel a preferred choice for travelers seeking restful nights and comfortable stays.

Cleanliness
The Arawa Park Hotel in Rotorua generally impresses guests with its cleanliness, particularly in the rooms, which are frequently described as spacious and tidy. Many reviewers appreciate the comfortable beds and clean linens, which contribute to a pleasant stay. While most guests find the hotel clean and well-maintained, there are occasional mentions of dated bathroom facilities and areas that could benefit from minor upgrades to enhance their appearance. The friendly and attentive staff receive positive remarks, adding to the overall experience with good customer service. However, some guests have noted instances where housecleaning could be more thorough, especially in specific areas like bathrooms and common spaces. Despite these few criticisms, the majority of reviews reflect a satisfactory level of cleanliness, with well-kept rooms and efficient service. The hotel’s convenient location, close to local attractions, enhances its appeal, making it a solid choice for visitors seeking a clean and comfortable stay in Rotorua.

Staff
The Arawa Park Hotel, part of the Independent Collection by EVT, consistently earns high marks for its exceptional staff. Guests frequently highlight the warm, welcoming nature of the team, describing them as friendly, polite, and efficient. The customer service stands out as extraordinary, with staff going above and beyond to accommodate and assist guests, addressing issues promptly and ensuring a pleasant stay. Many guests commend specific staff members for their kindness, patience, and helpfulness. From reception to housekeeping and restaurant, the staff are praised for being understanding, attentive, and professional. Even with occasional staff shortages, the team remains dedicated, making notable efforts to enhance the guest experience. The combination of a cooperative and obliging staff with modern facilities contributes to a comfortable and enjoyable stay at the hotel. Overall, the excellent service provided by the staff is a recurring theme in guest feedback, leaving a positive impression and encouraging return visits.

Wi-Fi
Arawa Park Hotel presents a mixed experience when it comes to its Wi-Fi service. Guests appreciate the availability of free Wi-Fi, noting its strong signal was helpful during their stay, and the seamless booking and check-in process added to the convenience. However, the Wi-Fi connection often proved inconsistent, with reports of weak signals in bedrooms and intermittent connectivity. Though some visitors found the Wi-Fi service satisfactory, others encountered problems such as slow internet speeds and issues connecting to streaming services like YouTube.

While these connectivity challenges are evident, guests also mention the hotel’s other amenities that enhance their stay, like the dependable range of TV channels, free in-house washing machines, a dryer, and the option for in-room dining with a fridge, kitchen sink, and dining table. The overall experience at Arawa Park Hotel highlights the importance of prioritizing reliable internet access alongside the comfort and convenience offered by its additional facilities.

Gym
Arawa Park Hotel, Independent Collection by EVT, offers a gym that has received mixed feedback from guests. On the positive side, many visitors have found the gym to be well-equipped, allowing for a satisfactory workout experience with all the necessary gear. The presence of air conditioning and availability of towels add to the convenience, and some have described the fitness room as excellent and great. However, there are several drawbacks noted by guests. Reports of broken equipment and a lack of replenishment of water and towels detract from the overall experience. Additionally, some guests have mentioned the gym's small size, which can limit accessibility and the ability to enjoy a workout. Despite these issues, many have still managed to make good use of the available facilities for a simple maintenance routine.

Parking
Arawa Park Hotel, part of the Independent Collection by EVT, emerges as a convenient choice for travelers primarily in terms of parking. The hotel offers a generously sized and spacious parking lot that is both free and easy to access, providing plenty of parking spaces for guests. This abundant availability of parking spaces ensures ease of movement and convenience, making it an attractive feature for those traveling by car. The location of the parking is also practical, allowing guests to park right beside the hotel with easy access to the rooms, particularly on the ground floor. The central location of the hotel enhances its convenience, positioned near the town and eateries, making it simple for guests to explore the local area. While the car park receives high praise for its size and accessibility, some reviewers noted a lack of secure fencing and a limited sense of safety. Despite these minor concerns, the overall sentiment highlights excellent parking amenities, reinforcing the Arawa Park Hotel as a wise choice for those who prioritize parking ease and availability in their accommodation selection.

Family
Families seeking a well-rounded and comfortable stay can appreciate the features offered at Arawa Park Hotel. The hotel provides an ideal setting for families with children, offering significant perks such as a kids-eat-free policy at breakfast and dinner, which many guests found to be a delightful bonus. The spacious rooms are frequently praised for their ability to comfortably accommodate large families, often boasting three queen-size beds, ample space to move around, and even additional options like a cot for infants. Perfect for school holiday stays, the hotel caters to families of varying sizes, ensuring everyone has space to relax.

Guests appreciated the central location, which offers easy access to local attractions and activities, enhancing the family-friendly experience. The rooms also come equipped with high-quality furnishings for maximum comfort and convenience, including access to a microwave and efficient room service, allowing families to settle in without the hassle of frequenting external dining venues.

The friendly and accommodating staff further enhance the welcoming atmosphere, making special efforts to ensure visiting families feel at home. Spa baths are a particular highlight, providing a fun yet relaxing experience for children and adults alike. The hotel's classic charm and character also enjoy positive mentions among families who appreciate its blend of convenience and comfort, making it a recommended choice for a family getaway.

5 Star
Nestled in a great location, Arawa Park Hotel from the Independent Collection by EVT seems to be a delightful choice for travelers seeking comfort and convenience in Rotorua. The hotel's biggest strengths lie in its welcoming atmosphere, with many noting the friendliness and helpfulness of the staff. Guests often praise the spacious and spotless rooms, emphasizing the comfort they offer, with beds that seem to provide a heavenly sleep experience.

Visitors find excellent value in the hotel's offerings, appreciating the wide range of amenities available. The restaurant receives particular acclaim for its quality. Despite some outdated aspects like worn-out chairs and uncovered bedside lights, the general consensus suggests that these minor flaws don't overshadow the overall positive experience.

Though not perceived as meeting a traditional four-star standard, the attentive service and exceptional customer care have left lasting impressions on guests. Suffice it to say, despite the lack of five-star mentions, Arawa Park Hotel excels in creating memorable and satisfying stays, making it a highly recommended choice for those looking for a good blend of comfort and impressive hospitality.

Business
The Arawa Park Hotel, part of the Independent Collection by EVT, emerges as a commendable choice for business travelers seeking a convenient and comfortable stay. With a location deemed excellent for business purposes, the hotel provides easy access to conference facilities, making it highly suitable for corporate events. The staff consistently receives praise for being friendly, helpful, and accommodating, ensuring that the process from check-in to check-out is seamless and hassle-free. Guests appreciate the spacious rooms, which come equipped with smart TVs and comfortable beds, providing a relaxing environment after a long day of work.

Business travelers find the hotel's service to be of great value for money, complemented by good food and a lively happy hour at the bar. While there are a few areas requiring improvement, such as issues with room card demagnetization and clearer policy communication regarding fees, these concerns are minor when measured against the overall positive guest experience. Although not explicitly tailored for business visitors in terms of meal options, the Arawa Park Hotel stands out for its excellent service, making it a solid choice for those traveling on corporate ventures.

Romantic
Arawa Park Hotel, part of the Independent Collection by EVT, stands out as a delightful choice for special occasions, offering guests a warm and hospitable environment for creating romantic memories. Although the hotel does not feature dedicated romantic themes in its amenities, the staff showcase exceptional dedication in accommodating guests celebrating significant milestones, from honeymoons to anniversaries. For those planning an intimate surprise, the reception team willingly assists in arranging room decorations and maintaining the secrecy for a truly memorable experience.

The hotel's setting enhances its appeal, boasting rooms with lovely balcony views that overlook a tranquil racecourse, providing an idyllic backdrop for a serene getaway. Guests appreciate the quality of services, including excellent food and attentive room service, which complement the comfort of the accommodations. The staff's thoughtful gestures, whether for a birthday or an anniversary, ensure that guests cherish their stay. Visitors leave with fond memories of weekend celebrations, praising the hotel's role in marking their special moments with warmth and grace.


No, Arawa Park Hotel, Independent Collection by EVT doesn't have any pool.

No, a spa isn't available at Arawa Park Hotel, Independent Collection by EVT.

No, Arawa Park Hotel, Independent Collection by EVT doesn't allow dogs.

Yes, parking facilities are available at Arawa Park Hotel, Independent Collection by EVT.

Yes, Arawa Park Hotel, Independent Collection by EVT has a gym.

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