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Summary of reviewsAustin Marriott North generally receives positive reviews from its guests, particularly for its convenient location and excellent staff service. Situated off the highway, the hotel offers easy access to nearby attractions and a safe neighborhood environment, making it an appealing choice for both leisure and business travelers. The friendly and professional staff, highlighted especially by Kathy at the front desk, contribute significantly to the welcoming atmosphere and enhance the overall guest experience.
Guests commend the hotel for its exemplary cleanliness, with the fresh and fragrant lobby creating an inviting first impression. Rooms are often described as clean and comfortable, offering useful amenities such as desks and multiple electronic ports, catering to travelers with business needs. While there are some mixed reviews concerning the beds, which vary in comfort, many guests find the bedding satisfactory for a restful night's sleep.
The breakfast service receives positive remarks for the staff responsiveness and convenient setup, although there is room for improvement in terms of variety and pricing, with some guests wishing it were included in their stay.
Despite minor concerns about room updates and isolated incidents with housekeeping, the majority of guests appreciate the hotel's basic offerings and overall tidiness. Austin Marriott North stands out as a reliable and convenient lodging option, backed by a professional and accommodating team that strives to ensure a pleasant stay for all visitors. Show more
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Family Friendly Hotel
This hotel provides spacious rooms and suites suitable for families. It offers amenities such as a pool for family enjoyment. The hotel's location provides easy access to local attractions.
Dog Friendly Hotel
Austin Marriott North is listed as a pet-friendly hotel. Specific details regarding their pet policy, including fees or restrictions, were not readily available in the search results.
Hotel with Swimming Pool
The hotel features a pool and is known for its upscale amenities. It provides a comfortable and convenient experience for both business and leisure travelers.
Indoor Pool
Business Hotel
Offering 16,405 sq ft of meeting space in 16 rooms with a capacity up to 700, this hotel is geared towards business travelers. It includes a 24-hour business center, AV equipment, videoconferencing, and onsite catering.
Accessible Hotel
This hotel is entirely wheelchair accessible, with disabled access, lifts, and accessible by lift features. It offers adapted baths and specific King Room Adapted Tub Mobility Accessible and King Room Sofa Bed Hearing Accessible options.
Hotel with Gym
This hotel features a well-equipped fitness center for guests looking to maintain their workout routine. It also offers a range of cardio equipment and free weights.
4-Star Hotel
Located in the heart of the La Frontera Business District, this hotel provides quick access to various business headquarters. It features an indoor heated pool, an on-site restaurant and bar with a daily breakfast buffet, an upscale fitness center, and complimentary Wi-Fi. The hotel is also near the Round Rock Sports Center and the Dell Diamond.
Hotel with Indoor Pool
This hotel offers a relaxing heated indoor pool, highlighted as a popular amenity for a refreshing and enjoyable experience. It also provides an on-site restaurant, a bar/lounge, and a 24-hour fitness center.
Hotel Taking Steps Towards Sustainability
Room Types
King RoomThis room features a 32-inch flat-screen TV and a work desk.
Larger Guest room, 1 King, Corner roomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Queen Room with Two Queen BedsFeaturing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
King Room with Sofa BedOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 2 beds.
Queen Room with Two Queen Beds and Club Lounge Access - High FloorProviding free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as executive lounge access. The unit offers 2 beds.
King Room with Sofa Bed and Club Lounge AccessProviding free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious triple room provides air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
King Room with Club Lounge Access - High FloorFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access, a seating area as well as city views. The unit has 1 bed.
Queen Room with Two Queen Beds - Hearing AccessibleProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 2 beds.
King Room with Sofa Bed - Hearing AccessibleProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 2 beds.
Queen Room with Two Queen Beds and Club Lounge Access - Hearing Accessible/High FloorProviding free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with streaming services, a tea and coffee maker, executive lounge access, a seating area as well as city views. The unit offers 2 beds.
King Room with Adapted Tub - Mobility AccessibleOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Austin Marriott North boasts a strong location that resonates well with its guests. Positioned conveniently off the highway, the hotel offers easy access while avoiding the hustle and bustle of busier areas. The neighborhood is noted for being both nice and safe, providing peace of mind to travelers. Guests appreciate the close proximity to various restaurants, enhancing the appeal for those looking to explore local dining options. The location consistently meets the needs of visitors, proving to be an ideal base for both leisure and business travelers seeking convenience and accessibility in their stay.
Breakfast
The breakfast experience at Austin Marriott North receives mixed feedback from guests. Many appreciate the friendly and professional service, and the setup of the breakfast is often described as great, with a particularly convenient location. However, several guests express disappointment that breakfast is not included in the cost of the stay and find the prices to be on the higher side. While the breakfast is generally considered good, it sometimes lacks variety, such as the absence of vegetables, and can occasionally be cold. A notable incident with room service was resolved positively, highlighting the hotel’s commitment to customer satisfaction. Overall, the quality of the breakfast leaves room for improvement, although the staff's responsive attitude contributes positively to the guest experience.
Rooms
Austin Marriott North provides guests with a mixed experience when it comes to their rooms. Many visitors praise the hotel for its cleanliness, commenting on how the rooms are very clean and comfortable. Guests generally have positive experiences with the bedding and mattresses, noting that they find them comfortable and satisfactory for a restful night's sleep. The rooms are described as spacious and equipped with useful amenities, like desks and multiple ports for electronics, which meet the needs of travelers who require work-related conveniences.
However, there are areas in need of improvement. Some guests feel the rooms appear outdated, particularly the bathrooms, which have been reported to have cleanliness issues, including mold and dirt. A few reviews note that housekeeping sometimes misses essential details in their cleaning routines, such as dirty sheets and comforters. There have been instances where guests did not receive the room they had booked, while others found the beds too hard for their liking. Despite these concerns, the hotel's basic room offerings still maintain a level of comfort appreciated by many.
Beds
The beds at Austin Marriott North receive mixed reviews from guests. Many find the mattresses to be comfortable, providing a restful sleep experience. However, there are several mentions of beds being hard or even in poor condition, affecting the overall comfort for some visitors. Additionally, the softness of the pillows seems to be a point of contention, as they do not suit all preferences. While some guests experience a comforting sleep, others encounter issues like feeling the springs through the mattress, which negatively impacts their stay. Overall, the bed quality appears to vary, suggesting an inconsistent experience for different visitors.
Cleanliness
Austin Marriott North consistently impresses with its commitment to cleanliness, as evident from numerous guest reviews. The hotel exudes freshness, starting with its beautiful and fragrant lobby that creates an inviting first impression. The rooms are consistently noted for being extremely clean and comfortable, making it easy for guests to feel at ease during their stay. Guests also appreciate the well-maintained property, expressing satisfaction with the hotel's overall cleanliness. Beyond its tidiness, Austin Marriott North benefits from a convenient location that makes it a prime choice for those planning excursions in the area. Additionally, the presence of a restaurant on-site adds to the guest experience, providing both convenience and quality service. The consistently clean and inviting atmosphere, combined with a responsive and friendly staff, positions Austin Marriott North as a reliable choice for travelers seeking a pleasant and comfortable stay.
Staff
The staff at Austin Marriott North generally receives positive feedback from guests, with many highlighting their friendliness and accommodating nature. Numerous reviews emphasize the excellent customer service provided throughout the hotel, noting the staff's professionalism and helpfulness. Kathy at the front desk garners special mention as a fantastic employee, contributing to the overall positive experience. The enthusiasm and support from the entire team are frequently recognized, creating a welcoming environment. However, a few reviews point to isolated incidents of rudeness at the front desk, suggesting some variability in guest experiences. Nonetheless, the prevailing sentiment is one of politeness and pleasant interactions with the majority of the employees.
Yes, Austin Marriott North has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Austin Marriott North.
Yes, Austin Marriott North welcomes dogs.
No, parking facilities aren't available at Austin Marriott North.