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Summary of reviewsHotel Groman is notably praised for its strategic location, situated conveniently near major highways such as the S7 and S8 routes, facilitating easy access to key destinations like Warsaw, Krakow and Zakopane. The proximity to the airport, markets, forest and expo hall adds to its appeal, making it ideal for both transit and short stays. The availability of large, free parking spaces further enhances guest convenience. Despite being close to main roads, the surroundings remain peaceful, offering a quiet retreat for visitors.
The hotel's breakfast experience is another highlight with guests appreciating the quality and variety of the buffet offerings. Natural coffee, tea and specific dishes like pancakes with apples are particularly noted for their deliciousness. While some feedback suggests room for improvement, particularly in terms of variety and quality consistency, the general consensus is that the breakfast is hearty and satisfying.
Dinner at Hotel Groman receives commendation for its delicious and abundant offerings. The dinner buffet is well-received, providing excellent value for money. Guests appreciate the convenience of being able to order meals from the bar and enjoy reasonably priced lunches. However, some operational limitations, such as occasional closures during events and limited post-6:00 PM dining options, are noted.
The rooms at Hotel Groman are described as spacious, cozy and comfortable with guests appreciating the cleanliness and amenities such as jacuzzis. Nevertheless, there are occasional maintenance issues, such as non-working fridges and worn-out furnishings, which suggest that some updates could enhance the overall experience. The lack of air conditioning and coffee-tea makers in the rooms is also mentioned as a drawback.
In terms of cleanliness, the hotel receives mixed reviews. While many guests praise the clean rooms and well-maintained bathrooms, others report issues such as dusty conditions, insect presence and dirty breakfast tables. Ensuring consistent cleanliness across all areas remains an area for improvement.
The staff at Hotel Groman are generally praised for their friendliness and helpfulness, particularly the reception staff. However, there are occasional mentions of less favorable interactions and a need for improved English language skills among the staff.
The hotel's free Wi-Fi service is consistently highlighted for its speed and reliability, an appreciated perk that ensures seamless connectivity. The availability of Smart TVs with popular streaming apps like Netflix also adds to the positive impression of in-room tech amenities.
Parking at Hotel Groman is highly favorable with guests frequently praising the large, spacious and safe parking area. The ease of finding parking spaces contributes significantly to the convenience of staying at the hotel.
The beds receive mixed reviews with many guests finding them comfortable and clean. However, there are notable instances of guests experiencing discomfort due to saggy or squeaky beds and issues with pillows and outdated furniture.
As a three-star hotel, Hotel Groman offers good value for budget-conscious travelers. However, guests should manage their expectations regarding certain amenities and services. Occasional issues such as poor lighting, lack of fridges in the rooms, noise from events and a strong disinfectant smell suggest areas where the hotel could improve to better cater to individual guests.
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