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Hilton St. Louis at the Ballpark

Saint Louis , 1 South Broadway (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton St. Louis at the Ballpark is a great choice for travelers interested in a convenient location and easy access to many attractions. The hotel's ideal location is perfect for visiting Busch Stadium and the Gateway Arch and is situated in downtown St. Louis within walking distance of many restaurants and other attractions. The breakfast received mixed reviews with some guests thrilled with the delicious food and extensive choices, while others found it overpriced or lukewarm. The rooms are clean and comfortable, but some are outdated and small with reports of dirty rooms and bathrooms. The staff received mixed reviews with some guests praising their exceptional service while others had unpleasant experiences with a few staff members. The pool received mixed reviews with some guests appreciating the awesome location, while others found it too small and too cold. The parking options available also received mixed reviews with some guests praising the convenience of the secure valet service, while others found it expensive and had issues with the valet. The hotel is a great option for families with kids with the pool and location across from the ballpark being a hit with guests. The hotel is also a fantastic destination for those looking for vibrant nightlife with several bars and restaurants nearby. The beds received mixed reviews with some guests finding them uncomfortable, while others loved their comfortable beds. Overall, the location is the highlight of the hotel and is highly recommended for baseball fans or those visiting St. Louis for sightseeing.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

About Hilton St. Louis at the Ballpark

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Guest Reviews

7.2

Good

Location

The Hilton St. Louis at the Ballpark hotel is a great choice for travelers interested in convenient location and easy access to many attractions. Numerous guests have praised the hotel's ideal location, which is perfect for visiting Busch Stadium and the Gateway Arch. The hotel is situated in downtown St. Louis within walking distance of many restaurants and other attractions. Some reviewers mentioned the great views of Busch Stadium from their rooms or the rooftop restaurant/bar. The hotel's location is also convenient for those interested in using the metrolink or walking to the ballpark. However, some reviewers have been unimpressed with the hotel's amenities and cleanliness. Overall, the location is the highlight of the hotel and is highly recommended for baseball fans or those visiting St. Louis for sightseeing.

Breakfast

Guests have mixed opinions on the breakfast at Hilton St. Louis at the Ballpark. Some guests were thrilled with the breakfast and praised the friendly staff, delicious food, extensive choices and the convenience of having Starbucks and other restaurants inside the hotel. Others were not as satisfied, mentioning that the breakfast was overpriced or lukewarm or that they had to wait in line for the buffet. One guest had a negative experience with hard biscuits and cold gravy. However, guests who received breakfast as part of a package or prepaid for it seemed to be more satisfied. Despite some negative feedback, the majority of guests found the breakfast to be good or yummy and enjoyed the all-you-can-eat continental option. Overall, guests seemed to appreciate the location and convenience of having breakfast available at the hotel.

Rooms

The Hilton St. Louis at the Ballpark boasts a great location, but unfortunately, some of the rooms are a little outdated and small. However, there are some positive aspects to the rooms with many guests noting that they were clean and comfortable. Some guests also enjoyed great views of the city from their rooms. On the downside, there were reports of dirty rooms, stains on furniture and bathrooms that needed updating. Additionally, some guests reported issues with the air conditioning and heating in their rooms, as well as poor soundproofing. Overall, guests seem to enjoy the location and general vibe of the hotel, but the room quality and value for money could use some improvement.

Beds

The beds at the Hilton St. Louis at the Ballpark have been a mixed experience for guests. While some found the beds to be uncomfortable, hard or too soft, others loved their comfortable beds and appreciated the location of the hotel. A few guests complained about thin comforters and dusty items in the room. Despite some negative experiences, many guests still loved their stay at the hotel thanks to friendly staff and great rooms.

Cleanliness

Guests have mixed reviews regarding the cleanliness of the Hilton St. Louis at the Ballpark. Some found the rooms and hotel to be very clean, well-maintained and pleasant. Others, however, noted that the hotel is run down, outdated and dirty with dirty rooms and bathrooms, worn furnishings and a faint smell of sewage. Some guests found blood stains on comforters, moldy cups and previous occupant's items under the beds. However, many guests appreciated the great location and city view and some thought that the hotel had a nice atmosphere. Overall, the cleanliness of the hotel seems to vary among guests, so it may be best to read several reviews to form a clearer picture.

Staff

The staff at Hilton St. Louis at the Ballpark has received mixed reviews with some guests praising their exceptional service while others had unpleasant experiences with a few staff members. Overall, many guests found the staff to be friendly, polite and helpful. Many highlighted the exceptional service provided by the breakfast and restaurant staff, while others praised the valet services. However, some guests encountered rude or unprofessional staff members, particularly at the front desk and bartenders. Despite this, many guests appreciated the hospitality and warm welcome they received upon arrival. The staff were generally perceived as attentive and professional and the check-in and check-out processes were efficient.

Pool

The Hilton St. Louis at the Ballpark has a pool that has received mixed reviews from guests. Some appreciated the awesome location, alongside the rooftop lounge. However, the pool may be too small for families and was known to close early on a Saturday night. Some guests were displeased with the cold temperature of the swimsuit pool, as it was literally ice cold or too cold for comfort. Mold around the edges was also a concern for some individuals. Unfortunately, there was no hot tub despite being advertised. The pool was often busy and crawling with rowdy kids, which prevented some guests from enjoying themselves. The downside of the hotel was the vandalized parking garage or valet with broken windows.

Parking

Guests of the Hilton St. Louis at the Ballpark have mixed feelings about the parking options available. While some guests mention having difficulty finding appropriate parking for oversized vehicles, others praise the convenience of the secure valet service. Unfortunately, some guests experienced issues with the valet, such as damage to their car or lost keys. Many guests also found the cost of parking to be very expensive with some even being charged twice for the service. While some guests found the parking convenient and close to the hotel, others were disappointed by the distance they had to park and the lack of amenities included for the high price. Overall, guests had varying experiences with parking at the Hilton St. Louis at the Ballpark.

Family

The Hilton St. Louis at the Ballpark is a great option for families with kids. Some guests rented two rooms to accommodate their children and were placed in the older section of the hotel. Despite this, they still enjoyed their stay and felt it was a wonderful place for families. One guest had two infants while another had two small boys and they both found the hotel to be a good option. However, one guest found the parking far and had to valet their car with two children and luggage. The pool, though too small for some families, was a highlight for others with one guest saying 80% of the reason they stayed at the hotel was for the pool. The hotel's location across from the ballpark was also a hit with guests, including a son and daughter-in-law who had a blast with their young daughter. The hotel is suitable for both corporate and family stays. On the downside, one guest complained that their grandson couldn't even swim in the pool. Another guest noted that there was a middle school sports competition during their stay and there were many unsupervised pre-teen kids in the hotel. However, guests can take advantage of the hotel's location and take a short walk to the Arch in the morning for a tram ride.

Nightlife

The Hilton St. Louis at the Ballpark is a fantastic destination for those looking for vibrant nightlife. The hotel is conveniently located near several bars and restaurants, including the popular rooftop bars and restaurants that offer spectacular views of the city. While some guests complain about the noise coming from these rooftop spots, most rave about the lively atmosphere and delicious food and drinks on offer. Needless to say, the hotel's lobby bar is also a hit among visitors, who enjoy its great ambiance and tasty snacks. Additionally, the hotel's central location makes it an ideal base for exploring the city's nightlife scene, as there are several entertainment options just a short walk or drive away. All in all, this is an excellent choice for those who want to experience the best of what St. Louis has to offer after dark.

Yes, Hilton St. Louis at the Ballpark has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hilton St. Louis at the Ballpark.

Yes, Hilton St. Louis at the Ballpark welcomes dogs.

Yes, parking facilities are available at Hilton St. Louis at the Ballpark.

Yes, Hilton St. Louis at the Ballpark has a gym.

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