St. Louis Union Station Hotel, Curio Collection by Hilton
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Summary of reviewsThe St. Louis Union Station Hotel, Curio Collection by Hilton is a great choice for those looking for a convenient and luxurious stay in the heart of St. Louis. The hotel's excellent location is a highlight for guests with many attractions within walking distance. The breakfast options are highly recommended with guests enjoying the buffet and omelet station. While the rooms have drawn mixed reviews, most guests found them comfortable and spacious with unique historic decor. The staff is friendly and professional with exceptional customer service from the front desk to the bar. The hotel is a great family destination with lots of activities catering to kids. The nightlife is also enjoyable with The Great Room being highly recommended for drinks and the nightly light show. The beds are comfortable and clean with most guests finding them to be a highlight of their stay. Overall, the St. Louis Union Station Hotel is a great option for those seeking comfort, convenience and luxury in their lodging.
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About St. Louis Union Station Hotel, Curio Collection by Hilton
Guest Reviews
The St. Louis Union Station Hotel, Curio Collection by Hilton is situated in the heart of St. Louis, making it the perfect place to stay when exploring the city. Guests rave about its excellent location with many attractions within walking distance such as the Enterprise Center, baseball stadium, zoo, arch and concert venues. The hotel is located in a historical building with fantastic architecture, adding to its charm. Additionally, there are plenty of dining options on the property and in the surrounding area, making it super convenient for food and activities. Many guests appreciate the convenience of the location with easy access to multiple attractions and the central location provides an excellent base for exploring the city. The hotel is also conveniently situated for visitors to the carnival at Union Station and Wrestle Mania. Guests with young kids will appreciate the hotel's location and the convenience of being close to the Cardinal games. Overall, the location is excellent and guests love it for its convenience and proximity to attractions, making it the perfect place to stay in St. Louis.
Guests at the St. Louis Union Station Hotel, Curio Collection by Hilton are raving about the breakfast options available to them. Many guests enjoyed the breakfast buffet, which included fresh fruit and a selection of items. The omelet station was a particular highlight for some guests. The dining hall was closed for a wedding during one guest's stay, but David the breakfast manager showed excellent customer service and made their stay more enjoyable. Guests also appreciated having different restaurant options available on-site. Some were pleasantly surprised to find that breakfast was included in their stay. Overall, guests highly recommend the hotel's breakfast and consider it a highlight of their stay.
The St. Louis Union Station Hotel, Curio Collection by Hilton has drawn in mixed reviews concerning its rooms. Some guests were impressed by the comfortable and spacious rooms, as well as the unique historic decor. The hotel itself was seen as beautiful and impressive from the outside. However, there were a few negative comments such as outdated rooms and poor cleanliness. Some guests found the rooms to be on the expensive side for what they received. Despite this, there were still positive comments regarding the cleanliness and comfort of the rooms. The hotel location and grand hall were complimented by guests.
The St. Louis Union Station Hotel, Curio Collection by Hilton is a comfortable and clean establishment in which most guests find the beds to be great. According to reviews, the mattresses are either comfortable or firm, although a few guests did experience discomfort and back pain. The pillows, unfortunately, weren't always comfortable and some guests found the bedding damp. However, the majority of visitors found the beds to be a highlight of their stay with several guests positively noting the comfort of the beds in both English and Spanish. While some rooms were equipped with pull-out beds that may not be the most comfortable option, guests who requested king beds were satisfied with their sleeping arrangements. Overall, the hotel is a great option for those seeking comfort and cleanliness in their lodging.
When it comes to cleanliness, the reviews of St. Louis Union Station Hotel are mixed. While some guests found the property to be dirty with outdated rooms, others found it to be very clean. Some specifically noted that their rooms and bathrooms were not very clean with hair, dirt and visible dust bunnies. However, others mentioned that their rooms were clean and comfortable and some even found the property to be very clean overall. A few guests had issues with specific items like coffee pots and mini fridges being dirty or vents in the bathroom not working. Overall, the atmosphere was deemed safe, friendly and clean by guests.
If you're looking for a hotel with exceptional customer service, St. Louis Union Station Hotel, Curio Collection by Hilton should be at the top of your list. The staff here is friendly, professional and always willing to go the extra mile to ensure that your stay is a memorable one.
From check-in to check-out, guests report that the staff was extremely nice and helpful. The front desk staff was amazing with Anita receiving high praise for going above and beyond to find guests the room they wanted. David, the breakfast manager, was also a standout in terms of his excellent customer service.
While there were some negative comments about staff not being friendly or lacking training, these were the exceptions rather than the rule. Most guests found the staff to be gracious, accommodating and attentive to their needs.
The bellmen and housekeeping staff were standouts with many guests singling them out for their outstanding service. Even the parking attendants and security staff were noted for their friendliness.
There were a few complaints about staff being rude or unhelpful, but these were relatively rare. Some guests reported slower service or problems with communication, but these were generally overshadowed by the overwhelmingly positive comments about the hotel staff.
In short, if you're looking for a hotel where the staff will make you feel welcome and valued, St. Louis Union Station Hotel, Curio Collection by Hilton should be at the top of your list. With friendly and professional service from the front desk to the bar, this hotel is a great place to stay if you want to be treated like a VIP.
The St. Louis Union Station Hotel, Curio Collection by Hilton offers a variety of parking options for guests, but the process can be confusing at first. However, those who choose to valet their car find the service well worth it and make parking a breeze. Guests who opt for self-parking will find the parking lot located all the way to the rear of the lobby entrance, which some found to be extremely far. Unfortunately, parking at the hotel can be expensive with guests being charged $35 per day to park, which some felt was high considering they shared a parking lot with other visitors in the area. There were also reports of unnecessary charges and payment errors with some guests being charged for parking that was not used. Additionally, the lack of covered parking was noted. Despite these issues, there were guests who found parking to be convenient and were happy that their specific requests were accommodated, such as adjacent rooms. However, the hotel should consider having a separate parking area for hotel guests away from the Union Station aquarium and other activities in the area. Several negative incidents were reported, such as theft from vehicles and damage caused by valet attendants, which should be addressed by the hotel.
St. Louis Union Station Hotel, Curio Collection by Hilton is an amazing family destination for a fun-filled vacation. With lots of activities catering to kids, it is no wonder that families rate it as a great vacation spot. The hotel is conveniently located and provides fun experiences attached to it. Kids and teenagers alike will love the view from the rooms and the amenities provided. The hotel is secure with great service and friendly staff. Families with kids can enjoy feeding the fish in the koi pond and the fire show. There is a heated pool to enjoy and residents can also experience the aquarium and St. Louis Wheel. Despite some issues with room cleaning and closures due to private parties, this hotel remains a family-friendly resort with great amenities.
If you're looking for something to do at night during your stay at St. Louis Union Station Hotel, Curio Collection by Hilton, you won't be disappointed. The Great Room is highly recommended for drinks and enjoying the nightly light show. Union Station itself houses plenty of activities and dining options. However, if you're looking for late-night dining options, there are limited choices within close proximity to the hotel. Despite being a bit pricey, the drinks in the lobby and lounge are good. Guests adored the lobby's stunning appearance and enjoyed watching the light show. Unfortunately, the grand hall was closed on a Saturday night due to a wedding, which some guests wish they would have known about ahead of time. One frustrating aspect was the inability to find a pizza place that would deliver after 11pm on a weekend. Despite this, the majority of guests had a great nightlife experience.
If you are planning to visit St. Louis and looking for a luxurious stay, St. Louis Union Station Hotel, Curio Collection by Hilton could be the perfect choice. Though some reviewers found the price a bit higher than expected, overall the hotel has received great feedback from guests. The hotel is in a pleasant location and the rooms are fair, according to guests. While some felt that the hotel wasn't quite up to scratch, others found it fantastic. Weekend getaways and family trips would be excellent for this hotel. Union Station itself is great and can make for a beautiful and eventful trip. Most guests rated the hotel between eight to ten stars with some suggesting that it was the best stay they had experienced in St. Louis. In conclusion, the St. Louis Union Station Hotel could be your favorite place to stay in St. Louis too.
Yes, St. Louis Union Station Hotel, Curio Collection by Hilton has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at St. Louis Union Station Hotel, Curio Collection by Hilton.
Yes, St. Louis Union Station Hotel, Curio Collection by Hilton welcomes dogs.
Yes, parking facilities are available at St. Louis Union Station Hotel, Curio Collection by Hilton.
Yes, St. Louis Union Station Hotel, Curio Collection by Hilton has a gym.
