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Hyatt Regency Saint Louis at The Arch

Saint Louis , 315 Chestnut Street (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hyatt Regency Saint Louis at The Arch is a highly recommended hotel with an excellent location that allows guests to easily explore the city's attractions, including the iconic Gateway Arch. The hotel offers a variety of comfortable and spacious rooms, some with stunning views of the arch. While some guests encountered issues with cleanliness and room amenities, the majority praised the cleanliness and comfort of the rooms. The hotel's staff received high praise for their friendly and helpful nature, though some reviewers noted that some staff members need training on interacting with people with special needs. The hotel's parking options received mixed reviews with some guests frustrated by the cost and process, but the hotel's prime location near The Arch is a plus. The hotel's beds are a highlight of the stay with guests praising the comfortable and firm mattresses. Overall, the Hyatt Regency Saint Louis at The Arch offers a pleasant and recommended stay with lovely staff, a fantastic location and comfortable rooms.
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Categories

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Deluxe King Room with View The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.

Double Room with Two Double Beds and View This air-conditioned family room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

King Room with View The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This triple room features a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.

Double Room with Two Double Beds This air-conditioned family room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Deluxe Double Room with Two Double Beds This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Deluxe King Room The spacious triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This triple room has a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

Junior Suite with Two Double Beds The spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

Junior King Suite The spacious suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This suite features a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.

King Room This air-conditioned triple room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

Executive King Suite The spacious suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.

Double Room with Two Double Beds and Accessible Shower - Disability Access This air-conditioned family room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Double Room with Two Double Beds and Accessible Tub - Disability Access This air-conditioned family room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Queen Room with Accessible Tub - Disability Access The spacious triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This triple room has a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

Junior Suite Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views.

Double Room with Two Double Beds - High Floor This air-conditioned family room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

King Room - High Floor The spacious triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This triple room has a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

About Hyatt Regency Saint Louis at The Arch

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Guest Reviews

8.1

Very Good

Location

The Hyatt Regency Saint Louis at The Arch boasts an excellent location with many guests raving about the hotel's proximity to attractions and the iconic Gateway Arch which can even be seen from some guest rooms. Visitors love that everything is within walking distance, from Busch Stadium to downtown venues and Ballpark Village. Guests are impressed with the convenience of on-site dining options, including a Starbucks. Visitors also appreciate the underground parking, though some warn that availability can be limited. Overall, the perfect location for exploring this vibrant city!

Rooms

The Hyatt Regency Saint Louis at The Arch offers a variety of rooms with some featuring stunning views of the iconic St. Louis Arch. Although some guests found the standard sized pillows in king rooms to be uncomfortable, many others praised the comfortable and spacious rooms. The hotel has both updated and older rooms with some needing updating. The cleanliness of the rooms received positive remarks, though some guests encountered issues such as torn curtains or dirty bedding. The hotel does not offer traditional room service, but guests appreciate the convenient location within walking distance of good restaurants. Some guests were disappointed with the size of their rooms or the lack of promised amenities like a microwave. The hotel also received mixed reviews regarding the accessibility of rooms for those with disabilities. However, those with a disability who made a request for a room did receive prompt attention from staff. Overall, the hotel is a great choice for anyone looking for a comfortable and clean room with easy access to the iconic arch and nearby attractions.

Beds

Hyatt Regency Saint Louis at The Arch may be known for its stunning views of the iconic arch, but guests rave about the hotel's comfortable beds as much as they do its location. While some reviews note uncomfortable or dusty beds, the majority praise the comfy, firm mattresses that make for a restful night's sleep. From big comfy beds to strangely dressed ones, guests seem to have varying opinions about the aesthetics of the beds, but the consensus remains the same: the Hyatt's beds are a highlight of the stay. While there may be some room for improvement with regards to feather allergies and the occasional need for replacements, overall, the beds at the Hyatt Regency Saint Louis at The Arch will not disappoint.

Cleanliness

The Hyatt Regency Saint Louis at The Arch is described as a beautiful and well-maintained hotel with friendly and helpful staff. Many guests were impressed with how clean and comfortable the rooms were with phrases such as "super clean," "very clean," and "clean rooms" being used frequently. Some guests did encounter cleanliness issues, such as stains on sheets and towels, dust on the drapes and crumbs on the floor, but staff members were quick to address these issues. The hotel's location is also praised with some reviewers specifically mentioning the cleanliness, friendliness and location as standout features. While the parking garage can get full, valet parking is available. Overall, guests had positive experiences with the cleanliness of the hotel.

Staff

The staff at Hyatt Regency Saint Louis at The Arch receive high praise from guests. Multiple reviewers mention the friendly and helpful nature of the staff with some describing them as amazing, professional and attentive. Guests appreciate the personalized service and rapid responses to requests. The location and room views are also highly valued. However, a few reviewers note that some staff members need training on interacting with people with special needs and that interactions with some staff members were negative. Overall, the hotel seems to offer a great customer service experience.

Parking

The Hyatt Regency Saint Louis at The Arch has convenient parking available for guests, but be aware that there is a charge of $36 per day for parking. Some guests who chose valet parking were frustrated by the lack of communication regarding the fee and the excessive $50 charge. However, despite some negative comments about the parking process, the hotel's prime location near The Arch is a plus. Some guests did encounter issues with finding their car, while others had to park in a nearby garage or walk a few blocks due to limited parking availability. Overall, while the cost and process of parking may be a drawback, it is not a deal-breaker for most guests.

4 Star

Located in the heart of St. Louis, the Hyatt Regency is a well-located hotel that offers comfortable accommodation and exceptional staff service. While some guests found the prices to be high for what they received and a few mentioned issues with cleanliness, overall the hotel was recommended by many as a good place to stay. With lovely staff, a fantastic location and comfortable rooms, the Hyatt Regency Saint Louis at The Arch met expectations and offered a pleasant and recommended stay.

No, Hyatt Regency Saint Louis at The Arch doesn't have any pool.

No, a spa isn't available at Hyatt Regency Saint Louis at The Arch.

Yes, Hyatt Regency Saint Louis at The Arch welcomes dogs.

Yes, parking facilities are available at Hyatt Regency Saint Louis at The Arch.

Yes, Hyatt Regency Saint Louis at The Arch has a gym.

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