Hotel Exsel Victoria

Saint-Pierre -21.35755600, 55.51628200 , 10 Allée Des Lataniers (Show on Map)
7.9
Good


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Summary of reviewsHotel Exsel Victoria offers a serene and picturesque retreat with its prime oceanfront location, which is widely praised for its magnificent sea views and tranquil ambiance. The hotel's proximity to the ocean and calm surroundings create an ideal setting for relaxation and scenic enjoyment. Friendly and accommodating staff contribute significantly to the positive experience, making guests feel welcomed and well-taken care of.

Breakfast at Hotel Exsel Victoria is generally appreciated for its variety and quality with options such as pancakes, pastries, fruit and cheese, complemented by freshly squeezed orange juice. Special praise goes to staff member Sébastien for his kindness. However, some guests feel the breakfast could benefit from more variety and substance, especially considering the price.

Dinner experiences at the hotel's restaurant receive mostly positive feedback. Guests enjoy the varied and finely prepared dishes, particularly the Italian cuisine. Despite some remarks about slow service and limited options, the overall dining experience is considered high quality, making it a worthwhile choice for those staying at the hotel.

The rooms at Hotel Exsel Victoria are generally well-received for their cleanliness, functionality and beautiful views. Some rooms, although simple in decor, are appreciated for their comfort and practicality. However, there are mixed feelings regarding the beds with some guests finding the mattresses too soft. Additionally, the rooms could benefit from better soundproofing and some updates to amenities.

Cleanliness is a standout feature at Hotel Exsel Victoria with many guests noting the impeccable upkeep of the rooms and common areas. A few minor issues, such as mold in bathrooms and occasional equipment defects, have been reported but do not significantly detract from the overall positive impression of the hotel's cleanliness standards.

The staff at Hotel Exsel Victoria are consistently praised for their exceptional friendliness and attentiveness. Their warm welcome, helpfulness and dedication to guest satisfaction contribute greatly to the enjoyment of many visitors.

The hotel's swimming pool is another highly praised feature, providing a lovely and relaxing environment with stunning sea views. Guests appreciate the large, clean pool and its serene surroundings, though some feel it could benefit from heating.

In summary, Hotel Exsel Victoria is lauded for its fantastic oceanfront location, friendly staff, clean and comfortable rooms and a top-notch swimming pool. While there are areas for improvement, such as breakfast variety and bed comfort, the overall guest experience is overwhelmingly positive, making it a memorable destination for travelers.
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Categories
Family Friendly Hotel
This hotel is a popular choice for families. While specific family-oriented amenities aren't detailed, its location in Saint-Pierre and positive reviews suggest it provides a comfortable base for exploring the area with a family.

Dog Friendly Hotel
This hotel is pet-friendly and offers amenities such as an outdoor pool and solarium. The hotel ensures a pleasant stay for guests traveling with pets.

Business Hotel
As an all-inclusive hotel, Hotel Exsel Victoria simplifies budgeting and offers convenience for business travelers. The availability of meals and potentially other services within the hotel can save time and effort.

Accessible Hotel
This hotel is part of a group that provides accessible facilities and rooms adapted for people with reduced mobility, including walk-in showers and adapted communal areas.

3-Star Hotel
This eco-friendly hotel features an outdoor pool, chaise longues, and a garden. It's a good choice for those looking for a relaxing stay with convenient amenities.

Hotel with Outdoor Pool
This hotel boasts a stunning swimming pool. The pool is located by the sea, adding to its charm. Guests can enjoy the beautiful and expansive view of the sea right from the pool area.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Swimming Pool

  Outdoor Pool  


Room Types
Double Room with Balcony or Terrace These rooms either have a balcony overlooking the sea or a terrace overlooking the garden. It includes a satellite TV.

Superior Double Room Located on the ground floor overlooking the trees or pool, this room has a bathroom with a walk-in shower.

Suite with Sea View This suite features a hot tub. This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a terrace with sea views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.

Superior Suite with Sea View This suite's special feature is the hot tub. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with sea views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
7.9
Good
Location
Nestled in an idyllic setting, Hotel Exsel Victoria boasts a prime location very close to the ocean, offering guests a serene and tranquil environment. The stunning landscape and magnificent views of the sea from various rooms provide a picturesque backdrop for any stay. The hotel's calm surroundings and peaceful ambiance create a relaxing atmosphere that is highly appreciated by visitors.

In addition to the beautiful location, the hotel is easily accessible and benefits from its proximity to the sea, making it an ideal spot for those looking to enjoy oceanfront views and a peaceful retreat. The friendly and accommodating staff further enhance the experience, ensuring that guests feel welcomed and well taken care of.

Although there are mixed feelings about certain aspects of the services provided, the overall consensus highlights the superb, paradisiacal location and the sublime setting. The hotel offers good value for money and the view from the sea-facing suites is particularly noteworthy. While some guests found the neighborhood less chic compared to the hotel itself, the geographic location remains a major draw with the area described as quite nice and the hotel's position ideal for both relaxation and scenic enjoyment.

Overall, Hotel Exsel Victoria offers a fantastic location by the ocean, where tranquility and natural beauty come together to provide a memorable stay.

Breakfast
Hotel Exsel Victoria offers a breakfast experience that evokes mixed reactions from its guests. On the positive side, many find the breakfast to be hearty and varied, featuring a buffet with a variety of items such as pancakes, pastries, fruit and cheese. Freshly squeezed orange juice is a daily highlight and the breakfast quality is commended for both its content and its scenic location, often with views directly to the pool. The service, particularly from staff member Sébastien, is noted for kindness and attentiveness.

However, several guests feel the breakfast lacks variety and is not substantial enough for its price, which some consider excessive. Complaints also include limited choices and the use of frozen products. Despite these criticisms, the breakfast is generally described as good and pleasant, though many agree it could benefit from more options, especially savory items. Overall, while the breakfast at Hotel Exsel Victoria has its strengths, some improvements in variety and portion size could enhance the guest experience.

Dinner
Hotel Exsel Victoria's dining experience has garnered mixed feedback. Many guests praise the restaurant's lovely menu and its offerings of varied, generous and fine dishes. The Italian options, in particular, have been highlighted as perfect with impeccable service and the local dishes are also worth noting. Positive remarks are often made about the quality and refinement of the dinners with some guests finding them excellent and lovingly presented.

However, not all comments are glowing. Some reviewers noted the disorganization of the dinner service, citing slow service and limited meal options. There were also suggestions for improvement, such as adding a buffet meal option to enhance variety. While breakfast and Sunday brunch received good reviews for being plentiful and regularly restocked, dinner options sometimes fell short, leading guests to dine outside the hotel.

Despite these mixed reviews, the overall impression of the restaurant remains positive, particularly for those who appreciate Italian cuisine and a quality dining experience.

Rooms
The rooms at Hotel Exsel Victoria receive mixed but mostly positive feedback from guests. Though some rooms are quite small and a bit plain in decor, they are described as functional, clean and equipped with everything needed for a comfortable stay. The rooms are praised for their pleasant layout and some even offer stunning ocean and pool views, which enhance the overall experience.

Comfort levels in the rooms vary; while many guests find the beds and overall accommodations comfortable, others mention that the mattresses are too soft and not very supportive, which might be an issue for those with sensitive backs. Room 100 is highlighted as a standout for its peaceful ambiance, making it a perfect escape.

The superior rooms and suites, particularly those with ocean views, are noted for their spaciousness and welcoming atmosphere. Despite the occasional issue with amenities, such as an outdated mini refrigerator or neglected plants, the rooms generally provide a serene and restful environment. Additionally, details like well-maintained bathrooms and quality bedding add to the comfort.

Soundproofing appears to be an area for improvement, as some guests mention that rooms are not very well insulated against noise. However, the overall calm and serene environment of the hotel seems to mitigate this for many visitors. With a pleasant little welcome cocktail and rooms that balance cleanliness and basic comforts, Hotel Exsel Victoria offers a satisfactory stay for travelers looking for both relaxation and functionality.

Beds
Guests at Hotel Exsel Victoria have had mixed experiences with the beds. While some found the bedding to be good and appreciated large, comfortable twin beds, many felt that the beds were generally too soft for their taste. Reports of poor quality bedding, soft mattresses and subpar pillows were frequent. Some guests mentioned specific issues like mattresses developing a hollow in the middle or glued beds being impractical. Furthermore, the standard room beds were noted to be a bit small for two people. Even in the hotel's most beautiful suite, the quality of the bed was not deemed satisfactory. Despite these concerns, the overall stay was pleasant with highs such as a top-notch pool and welcoming staff.

Cleanliness
Hotel Exsel Victoria offers guests a commendable standard of cleanliness across its premises, as noted by multiple reviewers who were pleased with the overall tidiness. Many highlighted the clean rooms that match the photos provided, reflecting an adherence to high cleanliness standards. The entire site was frequently described as clean and some reviewers even described the cleanliness as impeccable. Welcoming staff contributed to the positive experience, ensuring that the establishment remained a pleasant place to stay.

However, a few drawbacks were mentioned, particularly regarding the cleanliness and design of the showers. Some guests found mold around the shower and its design reportedly led to water flooding the bathroom. There were also occasional issues with defective equipment, such as refrigerators with rust stains. While the pool received mixed reviews, being described both as very clean and not very clean, the overall consensus pointed towards a well-maintained hotel with a clean and quiet ambiance, despite minor lapses in specific areas.

Staff
Hotel Exsel Victoria stands out for its exceptional staff, consistently described in guest reviews as friendly, kind and attentive. Many guests noted the warm welcome they received with some experiencing special touches such as surprises for anniversaries. The staff’s ability to be available, smiling and pleasant throughout guests’ stays leaves a lasting positive impression.

Sébastien, who prepares breakfast, is frequently mentioned for his kindness. The staff at the front desk and restaurant receive high praise for their helpfulness and skill, contributing significantly to the overall positive experience. Despite a few mentions of slow or indifferent service in isolated instances, the overwhelming sentiment is one of satisfaction and appreciation for the hotel’s team.

Whether it’s ensuring bedding changes or accommodating additional night bookings, the staff's proficiency and pleasant demeanor make Hotel Exsel Victoria a memorable destination for travelers seeking a warm and welcoming stay.

Pool
Hotel Exsel Victoria boasts a stunning swimming pool that consistently garners praise from guests. Many find it to be a top-notch feature of the hotel, enhancing their stay with its lovely, calm and relaxing environment. The pool’s location by the sea adds to its charm with several guests enjoying the beautiful and expansive view of the sea right from the pool area.

The pool area is noted for being sufficiently large and enjoyable with many guests commenting on its cleanliness and the serene surroundings filled with greenery. The availability of sun loungers adds to the comfort, making it a perfect spot for relaxation. The pool is also appreciated for being open until 10 PM, allowing guests to enjoy a swim into the evening.

However, there are a few remarks about the pool not being warm enough, indicating a need for heating and some isolated concerns about cleanliness. Despite these minor issues, the overall impression of the pool at Hotel Exsel Victoria is overwhelmingly positive, described by guests as a grandiose and wonderful feature that enhances their stay, coupled with the hotel’s great location and pleasant atmosphere.


Yes, Hotel Exsel Victoria has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Exsel Victoria.

Yes, Hotel Exsel Victoria welcomes dogs.

No, parking facilities aren't available at Hotel Exsel Victoria.

No, Hotel Exsel Victoria doesn't have a gym.

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