Hotel Amayal
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Amayal in San Cristobal de las Casas stands out as a top choice for travelers, thanks to its strategic and peaceful location. Nestled on a quieter street but still within walking distance to the city center, Santo Domingo market and the iconic Santo Domingo temple, guests benefit from both easy access to attractions and a serene retreat for relaxation.
Guests have praised the spacious and clean accommodations, particularly highlighting the comfort of the large beds and the provision of amenities such as water bottles and all-day coffee and tea at reception. Despite some isolated comments regarding room size and occasional noise, the overall consensus is positive with many visitors appreciating the well-maintained facilities and extreme cleanliness.
The exceptional service of the staff is a consistent highlight with the team described as friendly, helpful and highly attentive. This warm hospitality creates a welcoming and comfortable environment, greatly enhancing the guest experience.
While the WiFi service has received mixed reviews with some reporting inconsistent connectivity, the hotel's private and secure parking—albeit limited in space—provides peace of mind for those traveling by car. The comfortable beds, particularly the kingsize ones, are well-received, though some guests noted the need for firmer mattresses.
A significant draw for pet owners is Hotel Amayal's dog-friendly policy, which ensures that both guests and their furry companions are welcomed with open arms, making it a preferred choice for those traveling with pets.
In summary, Hotel Amayal offers a balanced blend of location, comfort, cleanliness and exceptional staff service, making it a highly recommended accommodation option in San Cristobal de las Casas.
Categories
Guests have praised the spacious and clean accommodations, particularly highlighting the comfort of the large beds and the provision of amenities such as water bottles and all-day coffee and tea at reception. Despite some isolated comments regarding room size and occasional noise, the overall consensus is positive with many visitors appreciating the well-maintained facilities and extreme cleanliness.
The exceptional service of the staff is a consistent highlight with the team described as friendly, helpful and highly attentive. This warm hospitality creates a welcoming and comfortable environment, greatly enhancing the guest experience.
While the WiFi service has received mixed reviews with some reporting inconsistent connectivity, the hotel's private and secure parking—albeit limited in space—provides peace of mind for those traveling by car. The comfortable beds, particularly the kingsize ones, are well-received, though some guests noted the need for firmer mattresses.
A significant draw for pet owners is Hotel Amayal's dog-friendly policy, which ensures that both guests and their furry companions are welcomed with open arms, making it a preferred choice for those traveling with pets.
In summary, Hotel Amayal offers a balanced blend of location, comfort, cleanliness and exceptional staff service, making it a highly recommended accommodation option in San Cristobal de las Casas.
Dog Friendly Hotel
The hotel welcomes guests accompanied by their dogs. Guests have consistently praised the hotel's accommodating dog policy, noting that pets are welcome, which makes it a preferred choice for those traveling with animals. The hotel accepts pets without any hassle, ensuring a smooth check-in experience.
Dogs Stay Free
3-Star Hotel
This hotel offers comfortable accommodations. It is located in a convenient area and provides good value for money.
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Hotel where Dogs Stay Free
Guest Reviews
Hotel Amayal enjoys an enviable location in San Cristobal, making it an ideal choice for travelers. The hotel is just a short walk from the city center, allowing guests easy access to all the main attractions, shops and dining spots. It's positioned close to the vibrant Santo Domingo market and a block away from the iconic Santo Domingo temple, placing visitors within steps of some of the city's most charming areas.
Guests have consistently praised the hotel's proximity to pedestrian streets and various points of interest, which facilitates leisurely strolls to explore the neighborhood. The hotel is also close to transportation options, enhancing convenience for those looking to venture beyond the immediate vicinity.
Despite its central location, Hotel Amayal sits on a quieter street, providing a peaceful retreat after a day of sightseeing. The combination of a central yet serene setting strikes a perfect balance, appealing to both business travelers and tourists. The hotel also boasts super clean rooms, comfortable beds and an inviting atmosphere, further contributing to its high recommendation.
Overall, Hotel Amayal balances location, comfort and accessibility, making it a top contender for anyone visiting San Cristobal de las Casas.
Hotel Amayal's rooms have received a wide range of feedback from guests. Many have appreciated the spacious, clean and comfortable accommodations, mentioning that several rooms are extremely spacious with large, comfortable beds and even equipped with two queen beds in some cases. Positive remarks highlight that the rooms maintain a pleasant temperature at night, enhancing the overall comfort of the stay.
However, it's worth noting that not all experiences were universally positive. Some guests found the rooms to be very small and noted issues such as a musty smell, dust and a lack of fresh towels. The absence of heating and windows in certain rooms was also mentioned, along with noise from both inside and outside the hotel. Additionally, some guests found the toilets to be too small and experienced noise from the street.
Despite these drawbacks, many guests still found the rooms to be nice, pretty and complemented by the hotel's very friendly and helpful staff. Details such as the provision of water bottles in the room and the availability of coffee and tea at the reception all day were also appreciated. Overall, while the hotel offers a range of room sizes and conditions, the comfort and cleanliness of the larger, more spacious rooms stand out in the reviews.
Hotel Amayal features a variety of bed options that have generally received positive feedback from guests. Many have remarked on the comfort of the beds, describing them as very comfortable, huge and welcoming for a good night's rest. A common highlight is the availability of kingsize beds, which some guests appreciated, especially when they were expecting double beds based on initial information.
However, there have been mentions of the mattresses being too soft, worn-out and thin, indicating that they may not provide the necessary support for everyone. There were also isolated issues, such as beds squeaking and one instance of a wet bed, which detracted from the otherwise comfortable experience.
Overall, Hotel Amayal's beds are largely praised for their comfort and generous size, though there are a few areas where improvements could enhance guest satisfaction further.
Hotel Amayal has garnered significant praise for its exceptional cleanliness, as reflected in numerous guest reviews. Many guests highlight that the facilities are consistently very clean and rooms are noted for being both spacious and comfortable. The hotel's impeccable upkeep is frequently mentioned with several reviews describing the cleanliness as extreme and absolutely clean. Words like super clean, very neat and very clean and comfortable are commonly used, underscoring the hotel's commitment to high standards of hygiene. Despite some isolated complaints about mold and dirty showers, the overwhelming majority of feedback emphasizes clean rooms and excellent cleanliness throughout the hotel.
At Hotel Amayal, guests consistently praise the exceptional service of the staff. The treatment received from both the receptionist and cleaning crew is frequently described as excellent. The entire team is recognized for their attentiveness, efficiency and willingness to help. Visitors often note the friendly and kind demeanor of the staff, which creates a welcoming and comfortable environment.
The customer service at Hotel Amayal stands out with front-line employees and management alike showing remarkable dedication to accommodating guests' needs. From being super available and discreet to providing personal, compassionate care, the staff makes every effort to ensure a pleasant stay. The helpfulness and hospitality of the staff have left many guests highly recommending the hotel.
Overall, the staff at Hotel Amayal earn repeated praise for their excellent attention and friendly, accommodating nature, contributing greatly to the positive experiences of the guests.
Hotel Amayal has received mixed feedback regarding its WiFi services. While some guests have noted that the WiFi worked well in their rooms, the majority of reviews indicate that the WiFi connection could use improvement. Issues such as WiFi not reaching certain rooms, inconsistent performance and complete lack of service were frequently mentioned. Some guests experienced very poor or non-functional WiFi during their stay, suggesting that connectivity might not be reliable throughout the hotel. Overall, while there are instances of satisfactory WiFi performance, many guests encountered challenges with internet access.
Hotel Amayal offers private and secure parking, ensuring guests feel comfortable leaving their vehicles in the in-house garage. The staff is particularly friendly and accommodating when it comes to reserving parking spots, making the process smooth and stress-free. However, the parking facility is notably limited with only three spaces available. This means that guests must reserve their parking in advance to ensure availability. Despite the limited capacity, the small parking lot is appreciated for its safety and privacy, which offsets the inconvenience of space scarcity. For those able to secure a spot, it’s a reliable and secure option during their stay.
Hotel Amayal stands out as a pet-friendly destination, welcoming guests accompanied by their furry companions. Guests have consistently praised the hotel's accommodating dog policy, noting that pets are welcome, which makes it a preferred choice for those traveling with animals.
The hotel accepts pets without any hassle, ensuring a smooth check-in experience. Its accessibility is commendable, allowing guests to comfortably stay with their dogs and adult family members. The positive emphasis on pet accommodation reflects the hotel's commitment to providing a pleasant stay for both animals and their owners.
Visitors have appreciated that dogs are not only allowed but genuinely welcomed, which enhances the overall experience for pet owners. The hotel's great dog policy is a significant draw, as it ensures pets feel at home and are always treated with friendliness.
Location Show Map
Location
Guests have consistently praised the hotel's proximity to pedestrian streets and various points of interest, which facilitates leisurely strolls to explore the neighborhood. The hotel is also close to transportation options, enhancing convenience for those looking to venture beyond the immediate vicinity.
Despite its central location, Hotel Amayal sits on a quieter street, providing a peaceful retreat after a day of sightseeing. The combination of a central yet serene setting strikes a perfect balance, appealing to both business travelers and tourists. The hotel also boasts super clean rooms, comfortable beds and an inviting atmosphere, further contributing to its high recommendation.
Overall, Hotel Amayal balances location, comfort and accessibility, making it a top contender for anyone visiting San Cristobal de las Casas.
Rooms
However, it's worth noting that not all experiences were universally positive. Some guests found the rooms to be very small and noted issues such as a musty smell, dust and a lack of fresh towels. The absence of heating and windows in certain rooms was also mentioned, along with noise from both inside and outside the hotel. Additionally, some guests found the toilets to be too small and experienced noise from the street.
Despite these drawbacks, many guests still found the rooms to be nice, pretty and complemented by the hotel's very friendly and helpful staff. Details such as the provision of water bottles in the room and the availability of coffee and tea at the reception all day were also appreciated. Overall, while the hotel offers a range of room sizes and conditions, the comfort and cleanliness of the larger, more spacious rooms stand out in the reviews.
Beds
However, there have been mentions of the mattresses being too soft, worn-out and thin, indicating that they may not provide the necessary support for everyone. There were also isolated issues, such as beds squeaking and one instance of a wet bed, which detracted from the otherwise comfortable experience.
Overall, Hotel Amayal's beds are largely praised for their comfort and generous size, though there are a few areas where improvements could enhance guest satisfaction further.
Cleanliness
Staff
The customer service at Hotel Amayal stands out with front-line employees and management alike showing remarkable dedication to accommodating guests' needs. From being super available and discreet to providing personal, compassionate care, the staff makes every effort to ensure a pleasant stay. The helpfulness and hospitality of the staff have left many guests highly recommending the hotel.
Overall, the staff at Hotel Amayal earn repeated praise for their excellent attention and friendly, accommodating nature, contributing greatly to the positive experiences of the guests.
Wi-Fi
Parking
Dog Friendly
The hotel accepts pets without any hassle, ensuring a smooth check-in experience. Its accessibility is commendable, allowing guests to comfortably stay with their dogs and adult family members. The positive emphasis on pet accommodation reflects the hotel's commitment to providing a pleasant stay for both animals and their owners.
Visitors have appreciated that dogs are not only allowed but genuinely welcomed, which enhances the overall experience for pet owners. The hotel's great dog policy is a significant draw, as it ensures pets feel at home and are always treated with friendliness.
No, Hotel Amayal doesn't have any pool.
No, a spa isn't available at Hotel Amayal.
Yes, Hotel Amayal welcomes dogs.
Yes, parking facilities are available at Hotel Amayal.
No, Hotel Amayal doesn't have a gym.
Location Show Map
More Options
