Hotel Na Bolom
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Summary of reviewsHotel Na Bolom is widely appreciated for its unique blend of historical charm and cultural immersion. Located in a colonial house that also functions as a museum, it provides guests with the opportunity to explore the rich indigenous culture of Chiapas while enjoying a serene retreat on the outskirts of San Cristobal's vibrant old town. The hotel is surrounded by tranquil gardens, offering a peaceful atmosphere despite occasional street noise. Its proximity to the city center allows easy access to local attractions, making it a strategically situated choice for those seeking a balance between city life and cultural enrichment.
The breakfast at Hotel Na Bolom is a highly praised experience, noted for its quality, authenticity, and regional specialties like huevos rancheros and homemade jams. Served in a charming courtyard, the morning meals are complemented by friendly service, although some guests wish for greater variety. Dinner, however, presents a challenge due to the restaurant's evening closure, prompting guests to seek alternatives outside the hotel.
Rooms at the hotel are celebrated for their historical character and cozy atmosphere. Guests appreciate the thoughtful decor and cleanliness, although some rooms may be damp or dark, adding to the historic appeal. Despite these minor issues, accommodations are generally spacious and well-maintained, with garden views providing a peaceful retreat. While bed comfort is a mixed experience, with some guests preferring softer mattresses, the overall cleanliness and immaculate hygiene standards contribute to a pleasant stay.
The staff at Hotel Na Bolom receive consistent praise for their exceptional hospitality and commitment to guest satisfaction. Notable for their warmth and friendliness, they help create a welcoming and personal atmosphere. The team's dedication is evident in their helpfulness and the enriching experiences they offer, enhancing the overall travel journey for visitors of San Cristobal. Despite minor critiques, Hotel Na Bolom stands out as a charming destination for those seeking a distinctive and historically enriching stay.
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The breakfast at Hotel Na Bolom is a highly praised experience, noted for its quality, authenticity, and regional specialties like huevos rancheros and homemade jams. Served in a charming courtyard, the morning meals are complemented by friendly service, although some guests wish for greater variety. Dinner, however, presents a challenge due to the restaurant's evening closure, prompting guests to seek alternatives outside the hotel.
Rooms at the hotel are celebrated for their historical character and cozy atmosphere. Guests appreciate the thoughtful decor and cleanliness, although some rooms may be damp or dark, adding to the historic appeal. Despite these minor issues, accommodations are generally spacious and well-maintained, with garden views providing a peaceful retreat. While bed comfort is a mixed experience, with some guests preferring softer mattresses, the overall cleanliness and immaculate hygiene standards contribute to a pleasant stay.
The staff at Hotel Na Bolom receive consistent praise for their exceptional hospitality and commitment to guest satisfaction. Notable for their warmth and friendliness, they help create a welcoming and personal atmosphere. The team's dedication is evident in their helpfulness and the enriching experiences they offer, enhancing the overall travel journey for visitors of San Cristobal. Despite minor critiques, Hotel Na Bolom stands out as a charming destination for those seeking a distinctive and historically enriching stay.
Hotel Taking Steps Towards Sustainability
Hotel Na Bolom operates as a hotel, museum, and research center dedicated to the protection of the Lacandon Maya and the preservation of the Chiapas rainforest. It was the home of environmental pioneer Gertrude Duby Blom and includes a tree nursery for reforestation. Proceeds from the hotel support community projects in the jungle.
Hotel for Honeymoon
This charming, boutique-style hotel features unique rooms with indigenous art and handicrafts, as well as a fireplace in each room. Its cultural richness and cozy ambiance make it a memorable choice.
Family Friendly Hotel
Hotel Na Bolom provides a unique cultural experience suitable for families. Its historical significance and serene environment are appealing.
Hotel with Free Wi-Fi
This hotel offers a unique cultural experience in San Cristobal de las Casas. It has free Wi-Fi, allowing guests to stay connected while enjoying the hotel's historical ambiance.
Business Hotel
This hotel provides a unique cultural experience.
Hotel with Parking
Hotel Na Bolom provides parking for its guests. In addition to parking, the hotel has a museum.
Small Hotel
This hotel is a historic landmark with a museum, offering a unique cultural immersion. The tranquil gardens and traditional architecture create a cozy and intimate setting.
3-Star Hotel
This hotel is known for its unique cultural experience and historical significance. It offers comfortable rooms and a tranquil atmosphere, reflecting the rich heritage of the region.
Guest Reviews
Hotel Na Bolom boasts a location that beautifully balances convenience and tranquility. Nestled in a colonial house that doubles as a museum, guests can immerse themselves in the rich indigenous culture of the Lacandones of Chiapas, complemented by the hotel's fascinating historical narrative. Despite its position on the edge of San Cristobal's bustling old town, the hotel offers a peaceful retreat away from the busy streets, surrounded by a large wandering garden that enhances its serene ambiance.
Guests can enjoy easy access to the vibrant city center, with just a 10-minute walk bringing them to the heart of town and the pedestrian walkway on Real Guadalupe. This stroll not only offers a pleasant way to explore San Cristobal but also provides the opportunity to discover other parts of the city. While the location might require a bit of a walk to reach various amenities and food options, the journey often proves to be a delightful part of the experience, and taxis are readily available and affordable.
Safety and comfort are hallmarks of the hotel's environment, with supervision throughout the night ensuring peace of mind. Although street noise can occasionally intrude, particularly from Calle Frans Blom, this minor inconvenience is rivaled by the overall quietude of the area, making Hotel Na Bolom a thoughtfully situated choice for those seeking both proximity to city life and a retreat into cultural and historical enrichment.
Hotel Na Bolom offers a breakfast experience that generally receives positive feedback from guests, emphasizing quality and authenticity. Many reviews highlight the delicious and well-prepared meals, with offerings such as huevos rancheros and fresh fruit, often served in the charming setting of a courtyard or patio. Homemade jams and Chiapas specialties like the Pach-Ha breakfast caldo add a regional touch to the menu. The breakfast is described as classic and welcoming, with friendly staff enhancing the dining experience. While some guests consider the breakfast to be very good, others suggest it could be more diverse to offer a more comprehensive selection, including possibilities like local bread. Overall, the morning meals are appreciated for their good balance of taste and convenience, allowing guests to enjoy their start to the day without leaving the hotel premises.
Dinner at Hotel Na Bolom receives mixed reviews from guests. The restaurant has been appreciated for serving very delicious homemade food, which could be a delightful experience for those who manage to enjoy it. However, guests often find it challenging to do so, as the restaurant is typically closed in the evening, leaving no options for dinner or room service. This can be disappointing, especially for those expecting to dine within the premises. The Christmas dinner menu did not meet expectations, with reports of small portions and dry fish filets. Though the restaurant is noted for being inexpensive, the lack of evening service leaves guests searching for alternatives outside the hotel, where options seem limited.
Hotel Na Bolom, nestled within a historic building, offers guests a charming experience with rooms that showcase unique character and thoughtful decoration. Visitors frequently describe their accommodations as cozy retreats reminiscent of a cottage in the woods, complete with inviting fireplaces and ample blankets to ward off the evening chill. While some rooms can be dark, they are generally considered spacious, clean, and well-maintained with spotlessly cleaned interiors.
Many guests appreciate the hotel's ambiance, noting the individual furnishing style and the overall charm that comes from being part of a historic establishment. For some, the dampness of a few rooms adds to the historic allure. The hotel offers a variety of room settings, including those with garden views, which are especially appreciated for their peaceful atmosphere.
However, there may be occasional issues with room allocation, and some beds may not meet everyone’s comfort expectations, with firmness being noted. Despite these minor drawbacks, the luxury studio room was praised for its location, and many visitors enjoyed the lovely decor and the convenience of a Jacate bed which was singled out for exceptional comfort. Overall, Hotel Na Bolom emerges as a beautifully charming destination for those seeking an authentic and historically enriched stay.
Hotel Na Bolom offers a mixed experience when it comes to bed comfort according to guest reviews. Many guests have found the beds to be comfortable and some even described them as the best they've experienced in a long time. However, for those who prefer a softer sleep surface, the mattresses might come across as somewhat firm or in need of replacement. The quality of the bedding has room for improvement, with a preference for materials other than polyester being noted by guests. The large size of the beds provides plenty of space, but might be considered almost too spacious for the room size. Overall, while some guests enjoy the comfort provided, others suggest enhancements to ensure a consistently pleasant sleep experience.
Hotel Na Bolom receives frequent praise for its impeccable cleanliness and attentive cleaning service. Guests consistently describe the rooms and common areas as sparkling clean, with impeccable hygiene standards. The beautiful and comfortable rooms are highlighted, contributing to a pleasant stay. While there are mentions of the building needing renovations and a bathroom remodel being beneficial, these concerns appear secondary to the hotel's overall clean and welcoming atmosphere. The hotel's staff receives recognition for their exceptional service, enhancing the guest experience by ensuring everything remains well-maintained and tidy. Despite minor critiques, the cleanliness of Hotel Na Bolom is a standout feature that many guests appreciate.
The team at Hotel Na Bolom consistently receive glowing commendations for their exceptional hospitality and dedication to guest satisfaction. Known for their warmth and kindness, the staff are celebrated for their friendly and accommodating nature, making visitors feel comfortable and secure throughout their stay. Guests frequently praise specific team members, highlighting individuals such as Lulu and Karen for their attentiveness, with other staff also standing out for their helpfulness and accessibility. This collective commitment to excellent service is reflected in the staff’s ability to connect guests with enriching experiences, such as outstanding local tours, enhancing the overall travel experience. Whether interacting with guests or addressing their needs, the hotel staff are characterized by their attentiveness and loving demeanor, creating a welcoming atmosphere that is both personal and professional. The ideal spot for exploring San Cristobal, Hotel Na Bolom ensures a memorable stay through its devoted and caring team.
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Location
Guests can enjoy easy access to the vibrant city center, with just a 10-minute walk bringing them to the heart of town and the pedestrian walkway on Real Guadalupe. This stroll not only offers a pleasant way to explore San Cristobal but also provides the opportunity to discover other parts of the city. While the location might require a bit of a walk to reach various amenities and food options, the journey often proves to be a delightful part of the experience, and taxis are readily available and affordable.
Safety and comfort are hallmarks of the hotel's environment, with supervision throughout the night ensuring peace of mind. Although street noise can occasionally intrude, particularly from Calle Frans Blom, this minor inconvenience is rivaled by the overall quietude of the area, making Hotel Na Bolom a thoughtfully situated choice for those seeking both proximity to city life and a retreat into cultural and historical enrichment.
Breakfast
Dinner
Rooms
Many guests appreciate the hotel's ambiance, noting the individual furnishing style and the overall charm that comes from being part of a historic establishment. For some, the dampness of a few rooms adds to the historic allure. The hotel offers a variety of room settings, including those with garden views, which are especially appreciated for their peaceful atmosphere.
However, there may be occasional issues with room allocation, and some beds may not meet everyone’s comfort expectations, with firmness being noted. Despite these minor drawbacks, the luxury studio room was praised for its location, and many visitors enjoyed the lovely decor and the convenience of a Jacate bed which was singled out for exceptional comfort. Overall, Hotel Na Bolom emerges as a beautifully charming destination for those seeking an authentic and historically enriched stay.
Beds
Cleanliness
Staff
No, Hotel Na Bolom doesn't have any pool.
No, a spa isn't available at Hotel Na Bolom.
No, Hotel Na Bolom doesn't allow dogs.
Yes, parking facilities are available at Hotel Na Bolom.
No, Hotel Na Bolom doesn't have a gym.
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