InfoSummary of reviewsHotel Martino Spa and Resort is widely praised for its serene and convenient location, nestled in nature yet just 10 kilometers from the airport. Guests appreciate the tranquil surroundings, beautiful gardens and the large swimming pool, making it an ideal choice for both short stays in Alajuela and as a gateway for exploring Costa Rica. The setting is both peaceful and accessible with helpful front desk staff and enjoyable breakfast options enhancing the experience.
Breakfast at the resort is generally seen as enjoyable, though opinions vary. Many guests praise the breakfast for its taste and essential offerings, particularly the individually prepared egg dishes and excellent customer service. However, some feel the options are limited and repetitive, wishing for more variety to better match the hotel's class.
The resort's dining experience, heavily centered on Italian cuisine, receives high marks. Guests commend the quality and taste of the food, particularly the fantastic pizza, pasta and meat dishes, although some feel the menu could be more exciting. The restaurant's ambiance, especially near the pool, adds to the overall positive dining experience despite a limited cocktail selection.
The rooms at Hotel Martino are described as spacious, comfortable and clean with stylish decor. While there are occasional mentions of dated interiors and minor maintenance issues, the general consensus is positive. Guests appreciate the roomy accommodations, clean environment and the relaxing balconies that offer beautiful views of the surroundings.
Cleanliness at the hotel receives mixed reviews. Many guests highlight the high standards maintained by the cleaning staff, particularly in the pool and rooms. However, some note inconsistencies and areas in need of maintenance, including issues with mold and aging furniture.
The staff is consistently praised for their friendliness and professionalism, especially at the front desk. Staff members are often highlighted for their helpfulness and attentiveness, notably enhancing the guest experience. Despite a few reports of rudeness from breakfast staff, the majority of interactions are positive, contributing significantly to the overall pleasant atmosphere.
The spa services at the resort are well-received, although limited availability to weekends has led to some guest disappointment. The pool, on the other hand, consistently garners high praise for its size, cleanliness and aesthetic appeal, providing a delightful oasis for swimmers and sunbathers alike.
Lastly, the beds are frequently noted for their comfort, contributing to a restful stay. While there are occasional remarks about noisiness or firmness, most guests find the beds and bedding more than satisfactory.
Overall, Hotel Martino Spa and Resort offers a blend of serene natural surroundings, comfortable accommodations, reliable service and enjoyable dining experiences, making it a recommended choice for travelers seeking both convenience and relaxation. Show more
