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Summary of reviewsHotel Altiplanico Cajón del Maipo is an exquisite retreat nestled in the serene and picturesque setting of Cajón del Maipo. The hotel's prime location, surrounded by lush greenery and offering breathtaking views of the mountains and river, makes it an ideal destination for guests seeking peace and tranquility. It strikes a perfect balance between relaxation and adventure with close proximity to nature, essential amenities and activities.
Guests consistently praise the rooms for their spaciousness, cleanliness and rustic charm with many enjoying the unique decor that blends beautifully with the natural surroundings. The stunning vistas from the rooms, particularly those overlooking the river, enhance the overall experience. Although some minor issues with heating and maintenance have been noted, the comfort and scenic beauty generally outweigh these drawbacks.
The hotel’s breakfast offers a delicious and varied spread, appreciated by many for its taste and abundance. Guests enjoy options such as fruits, juices and different breads with the convenience of in-room breakfast adding to the comfort of their stay. Despite some calls for more variety and earlier serving times, the breakfast experience is largely positive.
Dinner at Hotel Altiplanico is a highlight with the restaurant serving exceptionally well-prepared and presented meals. The focus on quality and gourmet touches ensures a memorable dining experience with the restaurant's capacity to cater to vegetarian and vegan preferences further enhancing guest satisfaction. Though the menu options are somewhat limited, the freshness and flavor of the dishes, coupled with beautiful views of the Maipo River, make dining a pleasure.
The spa facilities at the hotel receive glowing reviews for their excellence, particularly the massages and multiple hot tubs that offer stunning sunset views. The general spa services, including the saunas and the unique tinaja experience, contribute to a serene and luxurious stay, even as some guests prefer these services to be included in the room rate.
Families find Hotel Altiplanico to be a welcoming and enjoyable destination with activities and amenities that cater to both children and adults. The friendly staff, clean facilities and engaging environment ensure a positive family getaway.
The hotel’s beds receive favorable comments for their comfort, although a few guests mention issues with bed size and temperature regulation in the rooms. On the whole, the beds contribute to a restful stay with warm blankets adding to the coziness.
The exemplary service provided by the staff is a standout feature with guests frequently praising their warmth, attentiveness and professionalism. The efforts of the team, including notable mentions for individuals like Sandra at the reception and Mr. Santiago, create a welcoming and hospitable environment.
With its elegant four-star atmosphere, gourmet dining and exceptional cleanliness, Hotel Altiplanico offers a refined and peaceful escape that meets high standards. It is also an ideal romantic destination, perfect for couples seeking to celebrate special occasions or simply enjoy a beautiful, cozy retreat together.
In summary, Hotel Altiplanico Cajón del Maipo provides a memorable and rejuvenating escape, blending natural beauty, exceptional service and rustic charm to offer guests an extraordinary experience. Show more
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Categories
Hotel with Spa
Hotel Altiplanico Cajón del Maipo offers spa services in a natural setting. It's designed to provide a relaxing experience.
Family Friendly Hotel
This hotel's location in Cajón del Maipo makes it perfect for adventurous families. It provides a base for exploring the natural beauty of the area, offering activities such as hiking and sightseeing.
Hotel with Parking
This hotel offers free private parking on site, and no reservation is needed, providing excellent convenience for guests arriving by car.
Small Hotel
This hotel offers a blend of comfort and style in a natural setting. The cozy rooms and personalized service create an intimate atmosphere, ideal for guests looking to relax and explore the surrounding landscape.
4-Star Hotel
This hotel is set in a charming house made of wood and clay, surrounded by a large garden with a pool. It offers bright rooms with plasma TVs and private balconies. Guests can enjoy international dishes at the restaurant and relax in the hot tub.
Hotel with Outdoor Pool
This hotel features an outdoor pool offering 360-degree views of the surrounding mountains. Guests can also enjoy relaxation areas, sun loungers, and outdoor hot tubs heated with firewood located by the Maipo River.
Hotel with Swimming Pool
Outdoor Pool
Room Types
Double or Twin RoomFeatures heating, plasma TV, private balcony and bathroom with toiletries.
Rates do not include drinks
Family RoomFeatures heating, plasma TV, private balcony and bathroom with toiletries.
Rates do not include drinks
Guest Reviews
8.9
Excellent
Location
Nestled in a truly idyllic setting, Hotel Altiplanico in Cajón del Maipo boasts an exceptional location that offers guests stunning views of the surrounding mountains and the nearby river. The hotel is beautifully situated to provide both peace and tranquility, making it an ideal escape for anyone looking to unwind. Guests consistently praise its proximity to nature with lush, green exteriors and well-decorated interiors that seamlessly blend with the environment.
This well-located gem not only provides a serene atmosphere but is also conveniently close to both adventure activities and essential amenities like restaurants, offering an ideal balance for those wanting to explore or simply relax. The hotel's tranquil setting is perfect for a couple's getaway or a family retreat, providing ample opportunities for contemplation and connection with nature.
The views from the hotel rooms, particularly those overlooking the river, add to the overall experience, making it a fantastic choice for anyone who appreciates beautiful landscapes and a peaceful environment. Additionally, the warm and comfortable facilities, coupled with top-quality food and excellent service, ensure that guests have everything they need for a rejuvenating stay. Whether it's for a short retreat from the city or a longer vacation, Hotel Altiplanico offers an extraordinary haven of peace and natural beauty in Cajón del Maipo.
Breakfast
Hotel Altiplanico Cajón del Maipo offers a breakfast experience with a mixed range of reviews from its guests. Generally, the breakfast has been described as delicious, hearty and varied with many guests appreciating its richness and abundance. It includes a range of items like fruits, juices and different types of bread. Another highlight for many has been the option to have breakfast brought to their room, adding to the comfort and convenience of their stay.
However, some guests noted areas where breakfast could be improved. There were remarks about the lack of variety and the limited options available. Certain guests found the quality of items like fruits, jams, cheese and ham to be below their expectations and some reported specific issues like burnt croissants and chipped cups. Additionally, there were comments about breakfast being a little too late in the morning for some early risers and a preference for a buffet-style arrangement which was not available.
Though there are some areas for potential improvement, the breakfast overall has been positively received for its taste and variety, contributing to a pleasant culinary experience at the hotel.
Dinner
Hotel Altiplanico Cajón del Maipo offers a dining experience that is consistently praised by guests. The restaurant, though small with a single dish menu, serves meals that are well-prepared and beautifully presented. The food is often described as delicious, very tasty and exceptional with a touch of gourmet, making it a highlight of the guests' stay. Many reviewers note the exquisite gastronomy, robust meals and phenomenal flavors, including the ability to cater to vegetarian and vegan preferences with fresh and varied dishes.
While the dining options are somewhat fixed and could benefit from more variety, the quality of the food remains consistently high. Guests particularly appreciate the presentation and the freshness of the dishes, which are served quickly by attentive staff. The views of the Maipo River from the dining area add to the overall experience.
Despite a few mentions of prices being on the higher side for dinners, the overall perception of the food and drinks is very positive. Meals such as lunch and the 3-course dinner receive commendations for their taste and quality, contributing to the guests' satisfaction and the tranquil ambiance of the hotel.
Rooms
Nestled in the beautiful setting of Cajón del Maipo, Hotel Altiplanico offers guests a charming escape with its rustic and unique ambiance. The rooms are consistently praised for being spacious, cozy and beautifully furnished, ideal for connecting with nature. Many reviewers appreciated the comfortable and air-conditioned rooms, noting that they are clean, tidy and well-organized. The views from the rooms, especially those facing the river or the canyon, were highlighted as a significant feature, providing a scenic backdrop for visitors.
The decor of the rooms, often described as beautiful and aligned with Tibetan and highland styles, adds to the rustic allure of the hotel. Guests found the overall environment of the hotel to be stunning and well-maintained.
However, some reviews pointed out issues with heating, indicating that at times the rooms could feel cold. There were also mentions of minor maintenance issues, such as lighting and water pressure adjustments, as well as the occasional presence of spiders. Despite these points, the comfort of the rooms seemed to generally outweigh these drawbacks.
Overall, Hotel Altiplanico Cajón del Maipo presents a beautiful and comfortable setting, perfect for a cozy, nature-filled retreat with the rustic charm being a significant draw for guests.
Beds
The beds at Hotel Altiplanico Cajón del Maipo receive largely positive reviews from guests. Phrases such as very comfortable, very comfortable beds and pillows and comfortable mattresses are frequently mentioned, indicating a consistent level of comfort. Guests appreciated the large double bed, finding it suitable for rest and many noted the availability of warm blankets, which likely add to the coziness.
However, not all feedback is entirely positive. Some guests mentioned that the double bed felt the springs and noted the dimensions of the bed as a bit small. Additionally, while the room overall is described as comfortable and spacious, there were occasional mentions of discomfort due to heat and the absence of air conditioning, despite the use of fans.
In summary, the hotel offers comfortable and clean beds that generally satisfy guests, though there are minor concerns about bed size and temperature regulation.
Cleanliness
Hotel Altiplanico Cajón del Maipo receives high marks for cleanliness from its guests, who describe the rooms and facilities as very clean, well-maintained and tidy. The hotel's rustic touch adds charm and the environment is noted for being peaceful. However, some inconsistencies in cleaning practices have been reported, such as bathrooms not being cleaned during stays, the occasional presence of spiders and a lack of cleanliness on the second day for some visitors. The hotel could benefit from some maintenance, particularly in terms of painting and addressing issues like mold, rusty fixtures and slippery seats. Despite these occasional critiques, the overall impression is that the cleanliness standards are generally high and contribute positively to the guest experience.
Staff
Hotel Altiplanico Cajón del Maipo is renowned for its outstanding service and warm, attentive staff. Guests consistently praised the team for their friendliness and professionalism, highlighting the excellent reception and waiter service. The exceptional staff, including figures like Sandra at the reception and Mr. Santiago, received multiple commendations for their kindness and proactive assistance.
Visitors frequently mentioned the high level of care and concern from the entire staff, making their stay comfortable and welcoming. Many appreciated the attentiveness to dietary needs and the personal touches that made them feel at home. The competence and dedication of the hotel team were evident in their efforts to improve guests' experiences, ensuring satisfaction and enjoyment throughout their stay.
The hotel's restaurant staff also garnered praise with multiple mentions of the excellent food and superb service. Guests enjoyed local wines and appreciated the warm blankets and massages offered. The combined efforts of the caring owners and their remarkable team created a hospitable and memorable environment for all visitors.
Wi-Fi
The Wi-Fi at Hotel Altiplanico Cajón del Maipo is primarily available in the common areas, where it provides a strong and reliable connection. Guests noted that the internet connection works very well indoors, offering good facilities for those needing online access. However, there is no Wi-Fi available in the rooms and some guests found that the Wi-Fi password provided was incorrect. Improvements have been suggested for extending the Wi-Fi availability to guest rooms.
Spa
Nestled at the foot of the Andes, Hotel Altiplanico Cajón del Maipo offers guests a serene and rustic retreat with standout spa facilities. The spa services at the hotel are highly praised for their excellence with guests particularly enjoying the massages, which are described as top-notch and spectacular. The multiple hot tubs, both outdoor and terrace, provide a perfect setting to relax and enjoy breathtaking views, especially at sunset—a highly recommended experience.
The general spa facilities, including jacuzzis and saunas, are also highlighted for their quality. The Swedish sauna and the enchanting tinaja experience add to the allure of the spa offerings. While some guests noted a preference for spa services to be included in the room price, the overall sentiment about these amenities is overwhelmingly positive. The spa allows guests to completely disconnect from the hustle and bustle of city life, providing a true oasis of relaxation and luxury.
Pool
The hotel features a pool that many guests found enjoyable, highlighting it as a great and delightful amenity. The pool area is well-equipped with various seating options, providing a comfortable spot for relaxation. However, some guests noted maintenance issues, mentioning that the pool was not always clean and was considered very cold, suggesting that a heated option would be preferable, especially in winter. Additionally, the presence of mice among the nearby plants was pointed out as an issue. On a brighter note, the hotel’s hot tubs were positively mentioned, offering a warm and relaxing alternative for guests seeking to unwind.
Family
Hotel Altiplanico Cajón del Maipo provides a good place for families looking for a relaxing and enjoyable getaway. The hotel offers a variety of environments, ensuring both privacy and cleanliness. Particularly, kids seem to really enjoy the pool, making it a fun spot for family activities. The staff are noted for being very friendly and pleasant, adding to the overall positive family experience.
Although some guests mention that the hotel is also intended for adults, it still stands out as a very good place to have fun with the family. It's ideal for short stays of 2 or 3 nights and serves as a great family resting place. Additionally, the location offers areas for contemplation and exploration, catering to those seeking both adventure and relaxation. Families with young children, including babies, have found the hotel accommodating, highlighting its family-friendly nature. While occasionally there may be minor discomforts for children, the overall experience tends to be positive for families.
4 Star
Hotel Altiplanico Cajón del Maipo offers an elegant and comfortable four-star experience, characterized by an excellent atmosphere and superb level of cleanliness. The hotel's exceptional and friendly staff contribute significantly to the top-tier service, enhancing the overall stay. Guests are particularly impressed by the exquisite, gourmet-touched food, making dining a highlight. The ambiance of the hotel is both beautiful and peaceful, allowing guests to enjoy their stay with minimal interference. Overall, the hotel combines a wonderful atmosphere with very comfortable finishes, providing an elegant experience aligned with four-star standards.
Romantic
For those seeking an enchanting escape, Hotel Altiplanico Cajón del Maipo stands out as an idyllic choice. This charming spot is repeatedly praised as ideal for a romantic getaway, especially for couples looking to disconnect from the routine and enjoy each other's company. Guests describe it as a very beautiful and romantic place, offering tranquility and a stunning environment that perfectly complements the cold weather, making it a cozy retreat.
Special for couples and often recommended for romantic anniversaries, the hotel provides an excellent backdrop for creating cherished memories. Its whimsical and special atmosphere allows visitors to truly unwind and relax together. With reviews highlighting it as a great romantic destination and a place of the heart, it's clear that Hotel Altiplanico is designed to offer a memorable retreat for those in love.
Yes, Hotel Altiplanico Cajón del Maipo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Altiplanico Cajón del Maipo.
No, Hotel Altiplanico Cajón del Maipo doesn't allow dogs.
Yes, parking facilities are available at Hotel Altiplanico Cajón del Maipo.
No, Hotel Altiplanico Cajón del Maipo doesn't have a gym.