InfoSummary of reviewsPlaza El Bosque Ebro is a highly recommended hotel for visitors looking for excellent facilities and a prime location in Santiago. The hotel is located in the beautiful and tranquil Los Condes area, near the main attractions of the area, including the popular Costanera Center shopping mall. The hotel's attentive staff provides immediate solutions for any unexpected issues that may arise. The breakfast is generally well-received by guests with exceptional quality and abundance of products, especially on the 17th floor with its stunning views. The hotel offers spacious and comfortable rooms, equipped with modern amenities, perfect for a good rest. The overall cleanliness and modern facilities stood out in guests' reviews. The staff at Plaza El Bosque Ebro have received a lot of praise from guests with many describing them as friendly, kind and attentive. The hotel boasts a wonderful pool with stunning views of the surrounding area, making it a popular spot for guests. Plaza El Bosque Ebro offers incredibly comfortable beds, perfect for a restful night's sleep. Overall, the Plaza El Bosque Ebro offers an enjoyable and convenient location with a memorable experience. Show more
InfoSummary of reviewsPullman Santiago El Bosque is a great choice for travelers looking for a hotel with an excellent location in Santiago. The hotel is conveniently located near the metro and banks, making it perfect for both business and leisure travelers. Guests appreciate the safe and pleasant neighborhood, as well as the hotel's great connectivity to the city. The breakfast buffet is a highlight of the stay with a variety of hot and cold options, including cooked-to-order omelettes and gluten-free and lactose-free choices. The presentation of the buffet and the abundance of options receive high marks, as well as the quality of the coffee and fresh juices. The hotel's rooms are spacious and comfortable with friendly and helpful staff quickly resolving any issues that may arise. The cleanliness of the hotel is also praised with clean and comfortable rooms of good size. The staff are frequently praised in guest reviews for their friendliness, helpfulness and professionalism. The hotel boasts both an outdoor pool and a rooftop pool, both of which offer fantastic views of the city from the 18th floor. Guests also rave about the comfortable beds in the hotel's rooms with soft pillows and plush mattresses. Overall, Pullman Santiago El Bosque is a great home base in this vibrant city. Show more
InfoSummary of reviewsHotel Eco Boutique Bidasoa is a highly recommended boutique hotel that offers great amenities, a fantastic restaurant and spacious, comfortable rooms. Guests appreciate the prime and secure location that is both quiet and convenient to restaurants and Parque Arauco. The morning buffet-style breakfast and dinner received many compliments and guests appreciated the variety and quality of the menu, as well as the attentive service. The hotel's cleanliness and inimitable tidiness were highly praised. Guests also felt welcome and cared for by the staff, who were courteous, professional and helpful. The beds in the hotel were highly praised as comfortable and cozy, offering a great night's rest. Overall, guests enjoyed the beautiful decor, well-maintained facilities and attentive staff making Hotel Eco Boutique Bidasoa a true gem in the world of boutique hotels. Show more
InfoSummary of reviewsPullman Santiago Vitacura is nestled in a prime location in Santiago, making it a top choice for travelers. The hotel is surrounded by numerous dining options and is close to key attractions, including parks and shopping malls such as Costanera Center. Guests admire the scenic views, particularly of the Andes and a nearby golf course and the ease of access to both public transportation and notable institutions.
The hotel's facilities are modern and clean, boasting spacious and comfortable rooms fitted with luxurious amenities. Guests appreciate the high standards of service provided by the attentive staff, which contributes to the overall pleasant atmosphere. The consistent praise for the staff’s friendliness, efficiency and willingness to assist leaves many guests with fond memories and a desire to return.
The breakfast offerings at Pullman Santiago Vitacura are well-regarded for their variety and quality. Guests often describe the buffet as very good and complete with options ranging from hot dishes like eggs and bacon to fresh fruits and nuts. However, during peak times, the breakfast area can become crowded with long waits and occasional lapses in service have been noted.
Dinner service receives mixed reviews; while the food quality is often praised, the menu lacks variety and the atmosphere can sometimes be lacking. Despite these issues, many guests still enjoy the meals due to the attentive service.
Rooms continue the trend of positive feedback, admired for their spaciousness, modern design and breathtaking views. They are notably clean and comfortable, though minor issues such as occasional noisy air conditioning and lack of room amenities have been observed.
Cleanliness at the hotel is generally commendable with most guests noting the spotless rooms and well-maintained facilities. Some minor complaints do surface about the condition of towels and occasional cleaning oversights, but overall, the hotel maintains a high standard of cleanliness.
Despite some criticisms about the Wi-Fi with guests experiencing slow speeds and inconsistency, the general service quality and comfortable accommodations make up for these lapses.
The gym facilities, although small and in need of some updates, are appreciated for being well-equipped and available 24 hours. Similarly, the outdoor pool gets mixed reviews; while clean and beautifully set, the water temperature and occasional closures can be a downside.
Parking is another positive aspect with secure and ample spaces, though the narrow parking areas can be challenging to navigate.
The beds stand out for their comfort, receiving high praise from numerous guests. The overall tranquility of the rooms ensures a restful sleep, an essential feature that many value.
As a four-star hotel, Pullman Santiago Vitacura meets the expectations of its category, providing a well-rounded experience with good value for money. The modern infrastructure, cleanliness and quality service reinforce its reputation.
For business travelers, the hotel offers strategic advantages with convenient location and well-appointed meeting facilities. The attentive and professional staff further enhance the business-friendly ambiance.
Overall, Pullman Santiago Vitacura offers a reliable and satisfying stay, combining comfort, good service and strategic location in one appealing package. Show more
InfoSummary of reviewsThe Ritz-Carlton, Santiago is a luxurious five-star hotel located in the pleasant district of El Golf with excellent proximity to restaurants and shopping areas. Guests have praised the hotel's infrastructure, cleanliness and attentive staff. The breakfast is highly rated for its variety and quality with some guests describing it as excellent and spectacular. The hotel's restaurant, Estro, is noted for its delicious meals, although some guests have reported long wait times. The rooms are spacious, comfortable and kept in impeccable condition with great attention to detail. The hotel's pool offerings and amenities create a pleasant ambiance for a memorable stay. The hotel truly lives up to its five-star rating with its impressive spa, extra comfortable beds and delicious food. Overall, The Ritz-Carlton, Santiago is a perfect option for a luxurious escape in Santiago, offering exceptional service and facilities at a reasonable price. Show more
InfoSummary of reviewsThe Four Points by Sheraton Santiago is a highly recommended hotel with excellent location, friendly and helpful staff, comfortable and clean rooms, great breakfast buffet and comfortable beds. The hotel's location puts guests in the heart of the action with easy access to many restaurants, cafes and shops, as well as the metro. The breakfast buffet is complete and varied, offering options for omelettes, coffee drinks, pastries and fruits with attention to dietary restrictions. The rooms are comfortable and quiet, although some guests suggest they could use an update. Additionally, the hotel prides itself on its cleanliness with spotless rooms and overall tidiness. The staff is exceptional with many guests praising their friendliness, helpfulness and professionalism. The hotel's pool is a great spot to relax and soak up the sun, although it is small in size. Finally, the hotel's beds have been highly praised and provide a restful retreat for travelers visiting Santiago. Show more
Situated in the heart of Bellavista de Chile, the hotel features 19 rooms, a bar and two restaurants and the best tourist location.
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Summary of reviewsHotel Boutique Castillo Rojo is a charming and unique hotel located in the heart of the vibrant Bellavista neighborhood in Santiago. The hotel's fantastic location makes it easy to explore the city's iconic sites, including Pablo Neruda's house and San Cristobal hill. The hotel offers a delicious breakfast with excellent quality and freshness, although some guests noted limited options. The rooms are comfortable and clean, decorated in traditional furnishings and the staff is friendly and attentive. The hotel is known for its exceptional cleanliness and hospitality with staff members consistently earning high praise from guests. The hotel is surrounded by numerous restaurants and bars, making it an excellent choice for guests who love nightlife options. The beds are extremely comfortable and the hotel's artsy and funky decor gives guests a feeling of elegance and sophistication with a journey to the past. Hotel Boutique Castillo Rojo is perfect for couples who want to celebrate special occasions like honeymoons and anniversaries with the staff going above and beyond to make guests feel special and welcome. Overall, Hotel Boutique Castillo Rojo is a charming and pleasant hotel, perfect for guests who love boutique accommodation with a touch of history and elegance. Show more
InfoSummary of reviewsHotel Plaza San Francisco is a historic 5-star hotel located in the central part of Santiago. Guests appreciate the proximity to main attractions, access to the metro and being next to the oldest church in the city. The breakfast is considered excellent, fantastic and great with a large variety of options and friendly wait staff. Dinner is recommended with excellent food and a diverse menu. The spacious and comfortable rooms are well-maintained with high-quality linens and pillows for a good night's sleep. The staff is praised for their exceptional service, efficiency and willingness to help. The indoor pool and spa are luxurious offerings. Guests enjoyed the privacy of the pool area and the attentive service of the spa staff. The hotel provides a high-quality experience that exceeds expectations and gives off a luxurious vibe perfect for those seeking a high-end experience. Show more
InfoSummary of reviewsSolace Hotel Santiago is a highly recommended hotel for travelers looking for a comfortable and convenient stay in Santiago. The hotel's location is excellent with easy access to the metro station and many shops, restaurants and attractions. Guests rave about the delicious and varied breakfast options, spacious and modern rooms and exceptional cleanliness. The staff is highly attentive and accommodating, providing personalized attention to guests. The rooftop pool and bar are a highlight of the hotel, offering stunning panoramic views of the city. The gym is well-maintained and open 24 hours a day. Overall, Solace Hotel Santiago provides a luxurious and glamorous experience for guests, making it an ideal choice for both business and leisure travelers. Show more
InfoSummary of reviewsThe InterContinental Santiago by IHG, is widely appreciated for its strategic location, placing guests within easy reach of shops, restaurants and key attractions. This central position makes it a convenient choice for both business and leisure travelers. The hotel's amenities, spacious rooms and good breakfast offerings further enhance its appeal, although some debate exists about the value for money.
Guests consistently praise the quality and variety of the breakfast buffet, describing it as excellent, delicious and inclusive of numerous options to cater to diverse tastes. The breakfast staff also receives commendations for their cleanliness and hospitality, despite concerns over its high cost and occasional wait times.
Dinner experiences are varied with some guests noting diversity in the menu, yet frequently facing long wait times and dissatisfaction with the food's quality and availability. This has led many to seek dining options outside the hotel.
The rooms are well-regarded for their spaciousness, comfort and cleanliness with nice city views and comfortable beds frequently highlighted. Despite occasional issues like small room sizes, maintenance concerns and room discrepancies, the overall consensus is positive.
Cleanliness in the hotel garners mixed reviews with many guests praising the rooms and general upkeep. However, some note concerns about dirty carpets, pool cleanliness and inconsistent room cleaning.
Staff service at the hotel is frequently hailed as exceptional with friendly, welcoming and proactive team members enhancing the guest experience. Some mixed feedback exists concerning the reception team and food service staff, though the majority of interactions are positive, contributing to a pleasant atmosphere.
The pool area receives mixed feedback as well, praised for its temperature, 24-hour availability and beautiful views from its 19th-floor location. However, issues such as temperature inconsistency, chlorination and cleanliness concerns are occasionally mentioned.
Finally, the comfort of the beds stands out as a consistent highlight, offering guests a restful sleep, despite isolated issues with mattress softness.
Overall, the InterContinental Santiago offers a comfortable and convenient stay, marked by positive guest experiences, excellent location and commendable service, albeit with room for improvement in certain areas. Show more
InfoSummary of reviewsSituated in the prestigious and serene neighborhood of Las Condes, the Best Western Premier Marina Las Condes enjoys a prime location that offers both convenience and security. Guests frequently highlight its proximity to the Manquehue subway station and nearby shopping centers such as Parque Arauco and Mall Apumanque, making it ideal for both business and leisure travelers. The tranquil yet vibrant area provides a blend of business and residential zones, ensuring essential services and local amenities are within easy reach.
The hotel’s excellent breakfast is often praised for its variety and high quality, including options suitable for various dietary needs. The wide array of fresh fruits, pastries and hot dishes, alongside the friendly service, create a pleasant dining experience. However, minor critiques note occasional issues with food temperature and a desire for more diversity in dietary-specific options.
Dinner at the onsite restaurant, Rosso, also earns high marks for its sophisticated and well-prepared meals. Guests appreciate the quality of food and the attentive service, making it a favorable choice for dining within the hotel. Nonetheless, some guests point out the limited room service menu and occasional slow service.
Rooms at the Best Western Premier Marina Las Condes are broadly praised for their spaciousness, cleanliness and modern design. Comfortable beds and amenities like mini fridges and room safes enhance the guest experience. Despite some minor issues with noise insulation and maintenance, the overall sentiment is positive.
Cleanliness throughout the hotel is consistently recognized with guests noting the well-maintained and organized nature of the rooms and common areas, attributed to the efficient housekeeping staff.
The hotel staff receives high accolades for their friendliness, attentiveness and professionalism. Guests often commend the exceptional service and accommodating nature of the team, particularly in making visitors feel welcome and ensuring a pleasant stay.
Free WiFi is generally appreciated for its speed and reliability, especially in public areas, despite occasional issues with connectivity and speed in some rooms.
The gym is well-regarded for its variety of equipment and maintenance, making it a beneficial amenity for guests looking to maintain their fitness routines during their stay. Similarly, the pool earns praise for its delightful ambiance and impressive rooftop views, even though some guests mention the need for better temperature regulation and amenities.
The parking facilities are another highlight, noted for their ample space, convenience and security. While there are minor concerns regarding the ticket validation process, these are overshadowed by the overall positive feedback.
For families, the hotel is highly regarded with comfortable and spacious rooms that cater well to family needs and a welcoming atmosphere that is particularly appealing to children. Despite the lack of specific family-sized rooms, the accommodations are deemed comfortable and secure for families, complemented by a good breakfast and commendable security.
In summary, the Best Western Premier Marina Las Condes offers a well-rounded and satisfying guest experience, underscored by its prime location, excellent amenities and commendable service. Show more
InfoSummary of reviewsHotel Regal Pacific Santiago is a highly recommended five-star hotel that offers exceptional service and facilities. The hotel's location is excellent with guests praising its central location and proximity to shopping centers, restaurants and the metro station. The breakfast buffet is a highlight of any stay with guests consistently praising its quality and variety. The rooms are spacious, modern and impeccably clean with comfortable bedding and amazing amenities. The hotel's cleanliness is exceptional and the staff is friendly, accommodating and always willing to assist. The spa facilities are also highly rated with guests enjoying the Jacuzzi pool and the quality of the masseuse. The secure and complimentary parking is well-maintained, although the entrance may not accommodate larger vehicles. The beds are described as extremely comfortable and of high quality. Overall, Hotel Regal Pacific Santiago is an excellent choice for travelers wanting comfort, convenience and a prime location in Santiago. Show more
InfoSummary of reviewsHotel Los Españoles Plus emerges as a top choice for visitors to Santiago, particularly lauded for its prime location in a serene neighborhood close to key attractions like the Costanera Center mall and San Cristobal Hill. The hotel provides easy access to various highways and the financial district, making it ideal for both shopping and sightseeing.
Guests highlight the spacious and comfortable rooms, often comparing them to small apartments due to their generous size. The beds are frequently praised for their comfort, contributing to restful stays. The hotel upholds high cleanliness standards, evident both in individual rooms and public areas, providing a hygienic and pleasant environment.
Exceptional service is a common theme in reviews with staff members like Alvaro and Sara receiving special acknowledgment for their friendliness and attentiveness. The efficiency and English proficiency of the receptionists, including Mr. Juan, stand out. The staff's ability to create a warm and inviting atmosphere, often going above and beyond to meet guest needs, significantly enhances the stay experience.
The breakfast offerings receive mixed reviews. While many guests appreciate the variety and completeness of the food options, others suggest improvements in choice and freshness.
The hotel's rooftop amenities, including a pool, jacuzzi and spa, attract positive feedback. The pool area offers stunning views of the Costanera Tower and the financial district, though some guests noted the pool water can be uncomfortably cold. Even so, the spa, particularly the sauna and outdoor jacuzzi, is well-regarded with Marcela receiving praise for her excellent service.
Wi-Fi connectivity varies with strong signals in the lobby and select areas, but some guests report issues in individual rooms. Despite these occasional drawbacks, the superior quality of the rooms, excellent location and outstanding service make Hotel Los Españoles Plus a favored accommodation for many travelers visiting Santiago. Show more
InfoSummary of reviewsThe Sheraton Santiago Hotel & Convention Center enjoys a prime location in a serene and upscale neighborhood, providing easy access to local attractions, parks, shops and restaurants. The hotel's strategic positioning ensures tranquility combined with convenience, offering beautiful surroundings, well-maintained facilities and helpful staff. Guests particularly appreciate the peaceful environment and excellent city views.
Breakfast at the hotel garners high praise for its variety, quality and service with a plethora of options including seasonal fruits, pastries and gluten-free choices. Dining is highlighted by the quality cuisine at El Cid restaurant and a diverse buffet, though service speed and menu diversity could see improvements. Guests regularly find the breakfast and dining experiences enjoyable, despite occasional service inefficiencies and high costs.
Rooms at the hotel vary in size and comfort with some praised for their spaciousness, cleanliness and excellent city views. However, consistency across accommodations is lacking, leading to reports of outdated facilities and maintenance issues. Despite these discrepancies, the bedding is often found to be comfortable and the rooms provide a quiet retreat from the bustling city.
Cleanliness at the Sheraton Santiago is generally satisfactory with many guests noting clean and comfortable rooms and well-maintained common areas. Nonetheless, there are areas needing attention such as carpets, walls and bathrooms. Improvements in housekeeping consistency and rigor would enhance the overall cleanliness standard.
The hotel's staff are frequently lauded for their friendliness and attentiveness. The concierge, housekeeping and restaurant teams receive particular praise for their warm and efficient service. While some guests have encountered less welcoming interactions, the overall sentiment remains positive, underscoring the professionalism and helpfulness of the majority of the staff.
Free wifi receives mixed feedback; while many find it fast and reliable, others experience issues with speed and dependability. The spa and gym facilities are well-regarded with the spa offering excellent treatments and a relaxing atmosphere and the gym featuring modern, functional equipment.
The pool facilities, including an indoor and outdoor pool, are appreciated for their spaciousness and scenic views, though there's room for improvement in maintenance and seating availability. Guests find the parking adequate but note narrow spaces and high costs.
Finally, the hotel is praised for its family-friendly environment, offering spacious rooms, kid’s play areas and supportive staff who make family stays comfortable and enjoyable. Show more
InfoSummary of reviewsHotel Cumbres Lastarria in Santiago offers a delightful stay characterized by its prime location, exceptional service, and luxurious accommodations. Situated in the heart of the vibrant and trendy Lastarria neighborhood, the hotel provides guests with easy access to a plethora of dining options, lively bars, and cultural attractions, making it an ideal base for food lovers and cultural explorers alike. The area's artistic flair and safety further enhance the hotel's appeal.
Guests consistently praise the hotel's breakfast offerings, noting the excellent variety and quality of dishes served with breathtaking views from the eighth-floor dining area. The breakfast experience is complemented by attentive and friendly staff who ensure a delightful start to the day. The hotel restaurant further impresses with outstanding, beautifully presented, and reasonably priced dishes, while also being conveniently located near a diverse array of excellent dining spots.
The spacious and immaculate rooms are frequently highlighted for their comfort and modern amenities, including plush, luxurious beds that promise restful nights. The cleanliness of the hotel is another commendable aspect, with guests appreciating the meticulous care taken by the housekeeping staff. Though minor issues such as dim lighting are occasionally mentioned, the overall ambiance is described as quiet, stylish, and conducive to relaxation.
The exceptional staff at Hotel Cumbres Lastarria consistently leave a positive impression with their professionalism and willingness to accommodate guests' needs. They provide helpful guidance on local dining and attractions, further elevating the personalized service experience. The free Wi-Fi, although sometimes inconsistent, is generally appreciated for its speed and reliability.
For guests seeking relaxation, the hotel's spa and rooftop pool offer serene settings with stunning views. However, while the minimalist gym could benefit from more equipment, the pool area remains a tranquil spot to unwind. The hotel's luxurious touches extend to the overall aesthetic, making it a classy and sophisticated choice.
Though some guests feel the experience is more aligned with a four-star hotel, Hotel Cumbres Lastarria excels with its exceptional location, attentive staff, and delightful ambiance. It emerges as a favored choice for travelers seeking comfort and a touch of elegance in a vibrant city setting. Show more
InfoSummary of reviewsWyndham Garden Santiago Kennedy enjoys a stellar reputation, largely due to its prime location in Santiago's heart. Guests appreciate its strategic position, offering easy access to key attractions, shopping centers, restaurants, bars and parks. The proximity to major roads like Avenida Kennedy and Vespucio Express enhances convenience, making it an ideal choice for both leisure and business travelers. The tranquil and safe neighborhood provides a serene atmosphere while maintaining accessibility to vibrant spots and family-friendly activities.
The hotel’s facilities earn high marks with many guests highlighting the comfortable rooms, spacious bathrooms and a range of superb amenities including a fitness center and a well-regarded breakfast buffet. Despite some suggestions for modernization, the rooms are often praised for their comfort, cleanliness and scenic views, which contribute to a quality sleep experience. The hotel's cleanliness standards are highly acclaimed with guests consistently noting the immaculate condition of the rooms and common areas. However, occasional lapses in housekeeping attention underline areas for potential improvement.
Dining at Wyndham Garden Santiago Kennedy is another notable highlight. The restaurant impresses with its varied menu, good food and exemplary service, especially for standout dishes like lamb and well-crafted cocktails. While the breakfast buffet receives mixed reviews, many guests still appreciate the variety and fresh ingredients offered.
The hotel staff's exceptional service significantly enhances guest experiences. The team is consistently lauded for their friendliness, attentiveness and eagerness to assist. Specific staff members are commended for their personalized service, adding to the welcoming and hospitable vibe of the hotel.
However, the hotel's WiFi has been a frequent source of frustration with many guests encountering unreliable and weak internet connections. This area requires urgent attention to meet the expectations of modern travelers. The gym, albeit basic, adds value to the experience, though it could benefit from more equipment. The pool area receives mixed reviews with some guests enjoying the heated pool while others cite maintenance and temperature issues.
Parking at the hotel is noted to be a challenge, often described as narrow and congested, affecting accessibility and convenience. Despite these logistical concerns, some guests appreciate the security of the area.
For families, the hotel is seen as a solid choice, providing a friendly atmosphere suitable for parents and children alike. The exceptional comfort of the beds is a standout feature, contributing significantly to a restful guest experience.
Overall, Wyndham Garden Santiago Kennedy is heralded as a beautiful, clean and comfortable four-star hotel. It is highly recommended for its excellent value for money, strategic location and superior service, ensuring a generally pleasant and satisfying stay for its guests. Show more
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InfoSummary of reviewsWyndham Santiago Pettra is highly regarded by guests for various aspects, with its prime location being a standout feature. Nestled in the tranquil neighborhood of La Dehesa, it offers an ideal setting for relaxation and exploration, with proximity to shopping malls, dining options, and major roads leading to mountain resorts and the Andes. The location provides the perfect backdrop for both adventurous outings and serene retreats.
The hotel excels in providing spacious and comfortable accommodations. The rooms are praised for their cleanliness, modern amenities, and soundproofing, ensuring a peaceful stay. While the decor and lighting receive mixed feedback, the overall room quality remains impressive, with elegant bathrooms adding to the appeal.
Dining experiences at Wyndham Santiago Pettra are notable, particularly the breakfast and dinner offerings. Breakfast is appreciated for its variety and quality, with a pleasant restaurant environment and attentive service enriching the experience, although some inconsistency in food availability is noted. Dinner at the hotel's Malakita restaurant is celebrated for its delicious Chilean cuisine and affordability, despite minor service speed issues.
The cleanliness of the hotel is another frequently praised feature, with guests consistently impressed by the spotless rooms and well-maintained facilities. The friendly and attentive hotel staff are repeatedly highlighted for their exceptional service, contributing significantly to guests' positive experiences.
While the WiFi service receives mixed reviews, with some citing connectivity issues, other amenities such as the spa and gym offer positive experiences. The spa is a highlight, offering a relaxing escape with excellent massage services and reasonable pricing. The gym, though compact, is well-equipped and appreciated by fitness enthusiasts.
The pool facilities offer both indoor and outdoor options, with the heated pool being a favorite among families, despite some maintenance concerns. Parking facilities are generally well-received for their convenience and security, although availability can be limited during events.
Overall, Wyndham Santiago Pettra emerges as a commendable destination combining comfort, modernity, and attentive service, making it an appealing choice for travelers, including families with children and pets, seeking a memorable stay near Santiago's scenic mountains. Show more
InfoSummary of reviewsHotel Ismael stands out as a highly recommended boutique hotel offering a combination of comfort, style, and exceptional service. Located in the vibrant Lastarria neighborhood of Santiago, the hotel provides a prime location for exploring the city's historical and cultural attractions, all within walking distance. The serene environment opposite Forestal Park adds a peaceful touch, allowing guests to enjoy Santiago's lively atmosphere while having a tranquil spot for relaxation.
The breakfast service is frequently lauded as one of the highlights of a stay at Hotel Ismael. It offers a wide variety of options catering to different dietary preferences, alongside health-conscious choices and an à la carte menu. Guests appreciate the flexibility and friendly service, with the ambiance enhanced by the eco-friendly design and tasteful music.
The rooms at Hotel Ismael are designed to offer a comfortable retreat, featuring large, cozy beds and modern amenities. Although some find the rooms a bit small, they are generally described as stylish, clean, and well-maintained, with pleasant views over Parque Forestal. The cleanliness throughout the hotel is commendable, with guests noting the meticulous care given to both rooms and common areas.
A standout feature of Hotel Ismael is its exceptional staff, who are consistently praised for their friendliness and attentiveness. The multilingual team is helpful and accommodating, enriching the stay for international travelers with their local recommendations.
The rooftop pool provides an inviting retreat with stunning views, though it may require occasional maintenance. The comfortable beds, artistic decorations, and chic ambiance contribute to a restful and relaxing experience, establishing the hotel as a preferred destination for visitors seeking a blend of tranquility and convenience.
While the Wi-Fi service receives mixed reviews, with strong signals in common areas but inconsistencies in the rooms, the staff's responsiveness in addressing these issues embodies their commitment to guest satisfaction. Overall, the unique charm of this boutique establishment and its strategic location promise an exceptional stay, drawing guests to return for its super cool atmosphere and excellent service in the heart of Santiago. Show more
InfoSummary of reviewsNH Collection Plaza Santiago is a highly recommended five-star hotel that offers exceptional facilities and services. The hotel's location is perfect, surrounded by a wide array of restaurants and shops, making it easy to explore the city. Guests praise the hotel's location for its proximity to everything including tourist attractions, financial district and business areas and local transportation. The hotel provides free covered parking with security, which is a definite advantage. The views from the rooms are also exceptional, especially those that face the Andes mountains. The breakfast is spectacular, varied, excellent and fantastic with a wide range of options available. The rooms are spacious and extremely comfortable with excellent room service and great views from higher floors. The hotel's cleanliness is also highly praised with guests impressed with the cleanliness and comfort of the rooms, as well as the helpfulness of the staff. The pool is a highlight for many guests with excellent views and a heated pool perfect for relaxing. The staff is friendly and attentive with English-speaking staff and kindness valued by guests. Overall, NH Collection Plaza Santiago is an outstanding choice for travelers looking for a top-notch experience. Show more
InfoSummary of reviewsHoliday Inn Express Santiago Las Condes by IHG, is highly praised for its exceptional location within the upscale Las Condes neighborhood. Guests appreciate its convenience to major attractions, shopping malls, restaurants and cafes. The area is safe, walkable and well-connected by public transportation, which makes it ideal for both business and leisure travelers. Many visitors highlight the modern facilities, comfortable, clean rooms and outstanding service provided by the friendly and attentive staff.
Regarding breakfast, while many guests commend the variety and quality of the food, there are occasional mentions of monotony and organizational issues during peak times. Some guests have expressed dissatisfaction with the dinner experience, noting the reliance on pre-prepared meals and the lack of room service at night. Improvements in variety and service could enhance the overall dining experience.
The rooms are well-regarded for their spaciousness, cleanliness and comfort. Guests appreciate the beautiful views from certain rooms and high-quality beds. However, some reviews point out minor maintenance issues and lack of soundproofing. Despite these drawbacks, the overall satisfaction with the accommodations is high.
Cleanliness throughout the hotel is consistently reported as a strong point with many guests noting the well-kept environment and effective cleaning staff. Isolated issues do arise, but they do not seem to be prevalent.
The staff receives frequent praise for their friendliness and helpfulness, enhancing the guest experience significantly. Specific team members are singled out for their exceptional service, contributing to a welcoming atmosphere.
Guests generally find the free WiFi to be fast and reliable, although there are occasional reports of weak signals in certain areas of the hotel, particularly in higher rooms. The gym, while functional, could benefit from more equipment to better meet diverse workout needs.
Parking at the hotel is appreciated for its security and convenience, though some guests find the parking area narrow and difficult to navigate. Clearer access routes and better signage could improve this aspect.
Families find the hotel an excellent choice due to its spacious and comfortable rooms, family-friendly amenities and enjoyable environment for children. The convenient location and amicable staff further enhance its appeal for family stays.
The beds are widely praised for their comfort, though a few guests mention minor issues such as firmness or size. Overall, the bedding contributes positively to the stay experience.
The hotel maintains a good balance between price and quality, adhering to four-star standards with its comfortable accommodations and well-run operations. There are areas noted for improvement, particularly in room aesthetics and some service aspects, but the overall value is commendable.
In conclusion, Holiday Inn Express Santiago Las Condes is a top choice for travelers seeking a convenient location, comfortable rooms, quality service and friendly hospitality, suitable for both business and family visits. Show more
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