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Summary of reviewsHoliday Inn Express & Suites Santa Clara - Silicon Valley by IHG is highly regarded for its outstanding location, which provides guests with convenient access to major Silicon Valley attractions, freeways, shopping centers, and dining options. Travelers find it an excellent choice for both business and leisure due to its proximity to key business locations, public transport, and the San Jose Airport, making it an ideal base for exploring the area or attending events at Levi's Stadium. The quiet environment and ample parking further enhance its appeal as a comfortable and accessible destination.
The breakfast offering at the hotel is praised for its extensive variety and quality. Guests enjoy a range of hot and cold options, noting favorites like eggs, pancakes, bacon, and cinnamon rolls, often describing the meal as the best hotel breakfast they have experienced. A grab-and-go option is also appreciated by those with busy schedules, although minor critiques regarding the use of plastic utensils and occasional inconsistencies in food quality are mentioned.
Guests frequently commend the hotel for its spacious, recently updated rooms that are consistently clean and comfortable. The exceptional comfort of the beds and plentiful amenities, including multiple beds and a pull-out bed, make it suitable for families and individual travelers alike. The contemporary theme and recent renovations contribute to the property's charm.
Cleanliness is a cornerstone of the guest experience, with the hotel maintaining high standards throughout its grounds and accommodations. The immaculate rooms and well-kept public areas reinforce a hygienic and welcoming environment, complemented by the efficiency of the cleaning staff.
The staff at the hotel is often described as friendly, helpful, and courteous, contributing significantly to a positive guest experience. The front desk receives special mention for their efficiency and warm demeanor, even during peak times, ensuring guests feel welcome and valued.
The pool and fitness room, though modest in size, provide a refreshing and pleasant addition to the hotel's amenities. The clean and well-maintained pool area offers a relaxing setting, particularly appreciated by families.
Consistently praised for its ample free parking, the hotel offers stress-free access and convenience for travelers, enhancing the overall stay experience. The comfortable and clean beds are another highlight, contributing to restful nights and further solidifying the hotel's reputation as a reliable choice for accommodations in the Silicon Valley area. Show more
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Categories
Hotel with Swimming Pool
Features a swimming pool. Known for its excellent service and comfortable accommodations.
Outdoor Pool
Hotel with Parking
This hotel provides free parking, with mentions of free self parking and wheelchair accessible parking available on the premises.
Accessible Hotel
This hotel offers a wide array of accessible features including wheelchair accessible routes, accessible parking, portable bathtub and shower seats, closed caption TVs, TDD telephones, visual alarms and alerts, and an accessible pool entrance. Accessible guest rooms with 32 inch wide openings and accessible public restrooms are available.
Hotel near Golf Courses
Hotel for Honeymoon
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard RoomFree Wi-Fi, a flat-screen cable TV, a microwave, a refrigerator and coffee maker are included in this room.
Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Queen SuiteFeaturing a seating area with sofa bed, this studio suite includes free Wi-Fi, a flat-screen cable TV, a microwave, a refrigerator and coffee maker.
King Suite - Non-SmokingFeaturing a seating area with sofa bed, this studio suite includes free Wi-Fi, a flat-screen cable TV, a microwave, a refrigerator and coffee maker.
Queen Room - Disability AccessFree Wi-Fi, a flat-screen cable TV, a microwave, a refrigerator and coffee maker are included in this accessible studio suite.
Standard Queen Room with Two Queen Beds and Mobility Accessible TubFree Wi-Fi, a flat-screen cable TV, a microwave, a refrigerator and coffee maker are included in this accessible studio suite.
Suite with Two Queen BedsFeaturing a seating area with sofa bed, this studio suite includes free Wi-Fi, a flat-screen cable TV, a microwave, a refrigerator and coffee maker.
Suite with Mobility Accessible Tub - Non-SmokingA flat-screen cable TV is featured in this studio suite. A microwave and small fridge are also included. A disability accessible bath is available.
Queen Suite - Disability AccessA flat-screen cable TV is featured in this studio suite. A microwave and small fridge are also included. A roll-in shower is available.
Guest Reviews
8.4
Very Good
Location
Holiday Inn Express & Suites Santa Clara - Silicon Valley by IHG is praised for its exceptionally convenient location within Santa Clara. Guests highlight its proximity to major Silicon Valley attractions, making it a superb choice for both business and leisure travelers. The hotel is strategically situated, allowing easy access to freeways, shopping centers, and numerous restaurants, making it a desirable spot for those looking to explore the area or attend events like 49ers games at Levi's Stadium. Additionally, its closeness to important business locations and the San Jose Airport positions it as a practical choice for professionals. Visitors appreciate the hotel's vicinity to public transportation and note it as a central point for traveling further south while maintaining convenient access to San Francisco. The hotel's quiet environment, coupled with ample parking facilities, adds to the overall positive experience for guests seeking a comfortable and accessible place to stay in the heart of Silicon Valley.
Breakfast
The breakfast experience at the Holiday Inn Express & Suites Santa Clara - Silicon Valley by IHG consistently garners positive feedback from guests. Many reviews highlight the satisfying variety and quality of the breakfast offerings, often described as rich, delicious, and complete. Guests appreciate the abundance of choices, with both hot and cold options available, including favorites like eggs, pancakes, sausage, bacon, pastries, and the ever-popular cinnamon rolls. The breakfast is well regarded not only for its selection but also for its taste and freshness, with several guests noting it as the best hotel breakfast they have experienced.
The buffet is thoughtfully stocked, ensuring variety each morning, and caters to different preferences with options such as scrambled egg whites with cheese, yogurt, muffins, and more. The presence of protein options like eggs, bacon, and turkey sausage provides a welcome break from sugary breakfast norms. Guests also appreciate the grab-and-go bag option, perfect for those on tighter schedules.
While most reviews are positive, a few guests mention minor issues such as watery eggs or dryness in the cinnamon rolls. Some guests note that the use of plastic plates and cutlery can make the dining area feel busy. Nevertheless, the complimentary breakfast remains a standout feature, praised for its abundance and ability to exceed the typical hotel meal standard.
Rooms
At the Holiday Inn Express & Suites Santa Clara - Silicon Valley by IHG, guests frequently rave about the spacious and impeccably clean rooms. The accommodations are consistently described as comfortable and recently updated, providing a pleasant atmosphere throughout one's stay. Cleanliness appears to be a top priority, as guests continuously mention the rooms being spotless, from the well-maintained bathrooms to the fresh and inviting sleeping areas.
Beds are highlighted for their exceptional comfort, often exceeding expectations with their softness and the quality of the pillows. The rooms come equipped with necessary amenities, including plentiful storage options, numerous outlets, and personal care products like Dove. Families particularly appreciate the setup of rooms with multiple beds and the availability of a pull-out bed, making the spaces versatile for various needs.
Guests note the hotel's contemporary theme, suggesting the property may have undergone recent renovations, adding to its appeal. The helpful and friendly staff contribute to a smooth experience with efficient check-in and check-out processes. Overall, the hotel offers clean, spacious, and comfortable rooms that are well-suited for both individual travelers and families looking for reliable accommodations in Silicon Valley.
Beds
At the Holiday Inn Express & Suites Santa Clara - Silicon Valley by IHG, guests frequently highlight the comfort of the hotel beds. Many reviewers noted that the beds were extremely comfortable, with clean and soft linens enhancing the sleep experience. The words comfy and super comfortable are consistently used to describe the beds, indicating a high level of satisfaction. Additionally, the beds are not only praised for their comfort but also for their cleanliness, which is an important aspect for travelers. While there are a few mentions of the beds being a little hard or the pillows not meeting expectations, the majority of feedback emphasizes the beds and linens as being exceptional and contributing to a restful night's sleep. The overall positive impression of the bedding is a notable feature of this hotel, suggesting that travelers can expect a cozy and clean environment during their stay.
Cleanliness
Nestled in the heart of Silicon Valley, the Holiday Inn Express & Suites Santa Clara boasts a remarkable reputation for cleanliness, which seems to be a cornerstone of the guest experience. Reviewers consistently emphasize the exceptional level of cleanliness throughout the hotel, from immaculate rooms to spotless bathrooms. The facilities, including the grounds, lobby, and pool area, are well-maintained and organized, reflecting a dedication to high standards.
Guests appreciate the comfort provided by the clean and well-kept accommodations, with tidy and beautifully clean rooms often highlighted. The presence of amenities such as microwaves adds to the convenience, enhancing the overall stay. The hotel’s welcoming ambiance is complemented by a friendly and efficient staff, with housekeeping earning particular praise for their diligence.
The hotel’s quiet environment and strategic location, with nearby dining options, contribute to a pleasant and satisfying stay. With thoroughly clean and comfortable accommodations, the Holiday Inn Express & Suites Santa Clara stands out as a reliable choice for travelers seeking a peaceful and hygienic retreat in the Silicon Valley area.
Staff
Visitors to the Holiday Inn Express & Suites Santa Clara - Silicon Valley by IHG consistently highlight the exceptional quality of the hotel's staff. Descriptions of the team often include adjectives such as friendly, helpful, and accommodating, suggesting a high level of customer service that makes guests feel welcome and valued. The front desk personnel receive special mention for their warm demeanor and efficiency, even during peak times like busy weekends or early check-ins. The staff is reported to maintain a balance of being attentive while respecting guest privacy. Cleanliness and proactive sanitary measures at the hotel are also noted, adding to the overall positive experience. Whether interacting with managers or front-line employees, guests seem to consistently encounter a polite, courteous, and efficient team that enhances their stay.
Pool
Guests at the Holiday Inn Express & Suites Santa Clara - Silicon Valley generally have positive impressions of the hotel's pool. It is frequently described as nice, refreshing, and a lovely feature for relaxation after spending time in the sun. Families, in particular, appreciate the pool view, with kids enjoying the scenic backdrop. The pool area is noted for being clean and well-maintained, creating an inviting atmosphere. Despite its smaller size, the pool, along with the fitness room, is considered a pleasant addition to the hotel's amenities. However, some guests suggest improvements in the pool schedule and have noted the water can be quite cold at times, even during summer months.
Parking
The Holiday Inn Express & Suites Santa Clara - Silicon Valley by IHG receives consistent praise for its parking amenities. Guests frequently highlight the convenience of free parking, which eliminates the hassle of additional fees. The ample parking facilities make inbound and outbound transitions smooth and stress-free, with various exit options enhancing accessibility. Its strategic location offers plentiful parking spots, providing easy access to all Silicon Valley areas and nearby conveniences, such as the hospital just two miles away. Overall, the parking provisions at this hotel significantly contribute to a more relaxed and practical stay experience.
Yes, Holiday Inn Express & Suites Santa Clara - Silicon Valley by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Santa Clara - Silicon Valley by IHG.
No, Holiday Inn Express & Suites Santa Clara - Silicon Valley by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Santa Clara - Silicon Valley by IHG.
Yes, Holiday Inn Express & Suites Santa Clara - Silicon Valley by IHG has a gym.