Best Western Plus All Suites Inn
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Summary of reviewsBest Western Plus All Suites Inn in Santa Cruz offers a convenient and charming location for those exploring the city’s attractions. Its proximity to the lively boardwalk and downtown area makes it an ideal base for discovering local shops and restaurants. The hotel also provides the ease of free parking, enhancing its appeal for guests traveling by car.
A standout feature at this hotel is its breakfast service, which is often praised for exceeding guest expectations. With a wide array of options including hot meals, pastries, and an espresso machine, the breakfast experience is both varied and satisfying. Guests appreciate the friendly service, despite occasional shortages later in the morning.
The spacious and clean rooms contribute to the inviting atmosphere of Best Western Plus All Suites Inn. Guests frequently praise the generous room sizes, separate living areas, and well-appointed amenities like jetted tubs. Comfortable beds add to restful nights, though potential noise disruptions and miscommunications regarding booking arrangements are noted as minor issues.
The cleanliness of the hotel is generally well-regarded, with guests highlighting well-maintained public areas and rooms. While some issues with linens and room servicing arise, the overall focus remains on the hotel’s commitment to a clean environment, supported by a positive front desk and breakfast service experience.
The hotel staff is often commended for their friendliness and accommodating nature. Guests appreciate the welcoming atmosphere and specific assistance from helpful staff members. Despite some reports of unprofessional behavior and unfulfilled requests, the general sentiment is positive, underscoring the team's efforts to enhance guest satisfaction.
Parking at the hotel is convenient, although navigating the garage can be somewhat challenging due to tight spaces and a low ceiling. The reasonable fee and accessibility of parking are beneficial, despite occasional confusion in the garage’s layout.
In summary, Best Western Plus All Suites Inn stands out for its excellent location, satisfying breakfast, spacious rooms, and positive staff interactions, making it a desirable choice for travelers visiting Santa Cruz.
Categories
A standout feature at this hotel is its breakfast service, which is often praised for exceeding guest expectations. With a wide array of options including hot meals, pastries, and an espresso machine, the breakfast experience is both varied and satisfying. Guests appreciate the friendly service, despite occasional shortages later in the morning.
The spacious and clean rooms contribute to the inviting atmosphere of Best Western Plus All Suites Inn. Guests frequently praise the generous room sizes, separate living areas, and well-appointed amenities like jetted tubs. Comfortable beds add to restful nights, though potential noise disruptions and miscommunications regarding booking arrangements are noted as minor issues.
The cleanliness of the hotel is generally well-regarded, with guests highlighting well-maintained public areas and rooms. While some issues with linens and room servicing arise, the overall focus remains on the hotel’s commitment to a clean environment, supported by a positive front desk and breakfast service experience.
The hotel staff is often commended for their friendliness and accommodating nature. Guests appreciate the welcoming atmosphere and specific assistance from helpful staff members. Despite some reports of unprofessional behavior and unfulfilled requests, the general sentiment is positive, underscoring the team's efforts to enhance guest satisfaction.
Parking at the hotel is convenient, although navigating the garage can be somewhat challenging due to tight spaces and a low ceiling. The reasonable fee and accessibility of parking are beneficial, despite occasional confusion in the garage’s layout.
In summary, Best Western Plus All Suites Inn stands out for its excellent location, satisfying breakfast, spacious rooms, and positive staff interactions, making it a desirable choice for travelers visiting Santa Cruz.
Family Friendly Hotel
As an all-suites inn, this Best Western provides ample space for families. The added amenities make it a comfortable and convenient choice for longer stays.
Dog Friendly Hotel
While specific pet amenities are not detailed, Best Western hotels often accommodate pets. Further information would be needed to confirm pet policies and any associated fees.
Business Hotel
This hotel includes a business center with a printer. It also offers free WiFi and guest laundry services.
Hotel with Parking
This hotel offers on-site garage parking for a fee of $15 per night. The parking garage is monitored by security nightly.
Accessible Hotel
The hotel offers accessible guest rooms, including a Queen Room with Two Queen Beds and Roll-In Shower - Disability Access. Elevator access is available to all floors. The property is compliant with ADA regulations. Accessible parking is provided.
3-Star Hotel
This hotel features spacious suites and a steam room. It provides a comfortable stay with amenities suitable for families. It is located within reasonable distance of the beach.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Guest Reviews
Located in an ideal spot in Santa Cruz, Best Western Plus All Suites Inn offers a convenient base for exploring the city's popular attractions. The hotel enjoys a prime position, making it easy for guests to access the lively boardwalk and downtown area, both of which are just a short walk or quick drive away. The location is particularly advantageous for those wishing to discover the charming shops and restaurants in the vicinity. In addition to its excellent location, the hotel provides free parking, adding to the overall convenience for visitors traveling by car. With its close proximity to the city center and key attractions, the hotel serves as a perfect launching point for a Santa Cruz adventure.
At the Best Western Plus All Suites Inn, breakfast is often highlighted as a notable aspect of the guest experience. Many found it to be a pleasant surprise, with several guests stating that the breakfast exceeded their expectations and added value to their stay. The selection is well-stocked with a wide variety of options, including hot prepared foods like scrambled eggs, potatoes, and breakfast meats, alongside a waffle station, pastries, oatmeal, and yogurt with toppings. The availability of a by-the-cup coffee machine and an espresso option were appreciated as standout features, making the breakfast experience convenient and satisfying. While some guests did mention instances of limited supplies, particularly later in the morning, the overall consensus points to a good quality breakfast with friendly service.
The rooms at Best Western Plus All Suites Inn generally impress guests with their spaciousness and cleanliness, creating a comfortable and inviting atmosphere. Many appreciate the well-laid-out design, featuring separate bedrooms and living areas that provide ample space for relaxation. This thoughtful layout is accompanied by a touch of luxury with amenities such as jetted tubs in some rooms, enhancing the overall experience. Beds come highly rated for comfort, contributing to restful nights, while the rooms are noted for being well-appointed and equipped, satisfying practical needs.
However, it's important to be aware of occasional noise disruptions in some rooms, which can affect the otherwise peaceful ambiance. Additionally, there have been instances of miscommunication regarding room bookings, specifically in cases involving bedding arrangements for larger groups. Despite these few minor setbacks, the hotel generally leaves guests pleasantly surprised by the generous room sizes and relaxed environment, making it a desirable option for travelers seeking comfort and space.
Best Western Plus All Suites Inn receives generally positive feedback regarding cleanliness from its guests. Many reviewers highlight the hotel's well-maintained and clean environment, and appreciate the spaciousness and beauty of the rooms. Public areas are noted for their cleanliness and appealing decoration, contributing to a pleasant stay overall. The building is described as being in good condition, adding to the guests' comfort. While some guests did encounter issues with linens and towels, as well as delayed room servicing, the majority of reviews underscore the hotel's commitment to maintaining a clean and welcoming atmosphere. The positive impression of the front desk staff and breakfast services seems to further enhance the overall guest experience at this centrally located hotel.
At the Best Western Plus All Suites Inn, guests often commend the staff for their friendliness and accommodating nature. Many reviews highlight the team's efforts to create a welcoming atmosphere, with some staff members even going out of their way to ensure a pleasant stay. Specific praise is given to staff members like Samantha for her helpfulness with reservations, reflecting their dedication to guest satisfaction. The staff is frequently described as kind and attentive, and their welcoming demeanor is appreciated by those visiting the hotel. However, not all interactions are positive, as there are some reports of unprofessional behavior and instances where requests were not fulfilled promptly, indicating room for improvement in consistency. Despite these occasional setbacks, the overall impression of the hotel staff leans toward a positive experience for many guests.
Parking at Best Western Plus All Suites Inn is generally accessible, with hotel parking available for a reasonable fee of $10 per day. Despite the ease of parking, guests sometimes find navigating the garage somewhat unusual, potentially due to the tight spaces and low ceiling height that might pose challenges for larger vehicles. While the staff can be less than welcoming, their presence is not always assured, which occasionally leads to confusion when finding the entrance to the garage. Overall, parking is convenient but requires some maneuvering and awareness of the garage's limitations.
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Location
Breakfast
Rooms
However, it's important to be aware of occasional noise disruptions in some rooms, which can affect the otherwise peaceful ambiance. Additionally, there have been instances of miscommunication regarding room bookings, specifically in cases involving bedding arrangements for larger groups. Despite these few minor setbacks, the hotel generally leaves guests pleasantly surprised by the generous room sizes and relaxed environment, making it a desirable option for travelers seeking comfort and space.
Cleanliness
Staff
Parking
No, Best Western Plus All Suites Inn doesn't have any pool.
No, a spa isn't available at Best Western Plus All Suites Inn.
Yes, Best Western Plus All Suites Inn welcomes dogs.
Yes, parking facilities are available at Best Western Plus All Suites Inn.
No, Best Western Plus All Suites Inn doesn't have a gym.
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