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Summary of reviewsComfort Inn Santa Cruz North enjoys a highly favorable reputation among its guests for several reasons. Its prime location is repeatedly praised for being easily accessible from the freeway and conveniently close to downtown, making it an excellent base for exploring local attractions like the beach, the Boardwalk and numerous shops and restaurants. Guests appreciate the proximity to dining options including the popular Santa Cruz Diner and the convenience of nearby amenities such as a liquor store, dispensary and ice cream shop. The hotel offers easy parking and simple highway access, further enhancing its appeal.
In terms of accommodation, many guests commend the Comfort Inn Santa Cruz North for its clean, spacious and comfortable rooms. The in-room amenities such as jacuzzis, lounge areas and sofa beds cater well to families and other travelers, ensuring a relaxed and pleasant stay. The beds especially receive abundant praise for their comfort, contributing significantly to restful nights. The atmosphere in the rooms is described as airy and comfortable with good housekeeping practices and routine cleaning maintaining high quality standards.
The hotel staff are frequently highlighted as a standout feature with numerous guests praising their friendliness, helpfulness and accommodating nature. Instances of exceptional service, such as helping to jump-start a guest’s car, are noted, underscoring the staff's commitment to guest satisfaction. Both the front desk and housekeeping teams are commended for their warmth and efficiency, greatly enhancing the overall guest experience.
Breakfast at the Comfort Inn Santa Cruz North is generally well-received with many guests appreciating the free, varied and plentiful options available. Items like DIY waffles, fresh fruit, yogurt and cold cuts meet or exceed American breakfast standards, though some find the breakfast area small and occasionally crowded. Despite these minor drawbacks, the breakfast offerings contribute positively to the overall stay.
The hotel's pool and jacuzzi amenities add to the enjoyment, particularly for families and those looking to relax. Guests describe the pool as warm, lovely and well-maintained, although some mention the need for better maintenance and occasional closures. The in-room jacuzzis also receive positive feedback for their size and relaxing experience, contributing to a luxurious stay.
Lastly, the parking facilities at Comfort Inn Santa Cruz North are generally appreciated for being secure and convenient, though some guests note that the spaces can be narrow and availability might be an issue late at night. Nonetheless, the overall security and accessibility of the parking lot add to the comfort and practicality of staying at this hotel.
In summary, Comfort Inn Santa Cruz North offers a convenient, clean and comfortable lodging experience, supported by friendly staff and a variety of amenities. The well-maintained rooms, excellent location and accommodating service make it a reliable choice for travelers. Show more
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Categories
Family Friendly Inn
The Comfort Inn provides affordable and comfortable accommodation for families. Its convenient location offers easy access to Santa Cruz's attractions.
Inn with Parking
The Comfort Inn provides free parking facilities conveniently located on-site. Complimentary parking is available for all registered guests.
Inn with Gym
This hotel offers a fitness center. It provides guests with a space to exercise.
Inn with Outdoor Pool
This Comfort Inn offers an outdoor heated pool and spa for guests. The pool area is available for guests to relax and lounge after exploring the area.
Inn with Rooms With Jacuzzi / Hot-tub
Inn for Honeymoon
Inn with Swimming Pool
Heated Pool Outdoor Pool
Business Inn
Accessible Inn
Inn with Heated Pool
Room Types
Double Room with Two Double Beds - Non-SmokingThis twin/double room has a DVD player and cable TV.
King Room - Non-SmokingA cable TV is offered in this room.
Queen RoomSatellite TV with a DVD player is provided in this room.
Quadruple Room - Non-SmokingThis family room includes a TV with cable channels and a shared bathroom. The unit offers 2 beds.
King Room with Hot Tub - Non-SmokingThis double room's standout feature is the hot tub. The double room includes a private bathroom fitted with a bath, a shower and a hairdryer. This double room offers a tea and coffee maker and a TV with cable channels. The unit has 1 bed.
Queen Room - Non-SmokingThis double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Queen Room with Two Queen Beds - Accessible/Non-Smoking The family room includes a private bathroom equipped with a bath, a shower and a hairdryer. This family room offers a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.
King Suite - Non-SmokingThis suite is comprised of a TV with cable channels and a private bathroom.
Guest Reviews
7.8
Good
Location
The Comfort Inn Santa Cruz North boasts a prime location with easy accessibility from the freeway and convenient proximity to downtown. This makes it an ideal starting point for daily trips and exploring the local attractions. Visitors appreciate the short walking distance to an array of dining options, including the popular Santa Cruz Diner, as well as other amenities such as a liquor store, dispensary and ice cream shop. The hotel's location affords easy access to the beach, the Boardwalk and various shops and restaurants, making it a super close and fun base for exploring the area.
Though the hotel is situated a bit outside downtown, requiring a car for some, its location remains very convenient for most guests. The area is described as quiet and suitable for a pleasant stay. The convenience of parking and ease of getting on and off the highway further enhance the appeal. Guests frequently commend the cleanliness and spaciousness of the rooms, along with the hotel's amenities, such as the jacuzzi pool.
While some noted the hotel is in a rougher part of downtown, the overall sentiment highlights the good and even great location of the Comfort Inn Santa Cruz North. Repeat guests emphasize the perfect location and reasonable pricing, making it a go-to choice for travelers. Ideal for a stopover with a decent breakfast on offer, it offers a balance of convenience and comfort.
Breakfast
The breakfast at Comfort Inn Santa Cruz North has received a mix of feedback from guests, but the overall sentiment leans positively. Several visitors praised the breakfast for being free, varied and plentiful with options like hot and cold items, DIY waffles, fresh fruit, yogurt, cheese and cold cuts. Many found it enjoyable, labeling it as a real breakfast with good value for money. Specific mentions noted that the breakfast met or even exceeded American standards with some guests particularly impressed by the friendliness and helpfulness of the breakfast staff.
However, a few drawbacks were noted. The breakfast area was described as small and often crowded, making finding a seat challenging during peak times. Some guests pointed out that the breakfast selection could be limited and repetitive with a lack of eggs or other low-carb options. Despite these occasional drawbacks, many guests felt that the breakfast still did the job and contributed positively to their stay.
Rooms
When planning a stay at Comfort Inn Santa Cruz North, it becomes quickly apparent that the rooms stand out in terms of cleanliness and comfort. Many guests highlighted the immaculate state of their accommodations, praising not only the clean and spacious layouts but also the convenience offered by features like in-room Jacuzzis and lounge areas separating sleeping spaces. The beds received plenty of nods for their exceptional comfort, ensuring a restful night's sleep.
Families found the rooms particularly accommodating with ample space and practical amenities such as sofa beds and multiple queen beds. Several positive remarks also surfaced about the room sizes being sufficiently large and well-maintained, making it easy for travelers to store their belongings or even find room for bicycles.
The atmosphere in the rooms was described as comfortable and airy with everything functioning properly, which added to the overall positive experience. Despite a few mentions of some rooms being gloomy or small, the majority of reviews pointed to the efficacy of good housekeeping practices with fresh linens available on request and routine cleaning services helping to maintain quality standards.
Additional perks like generous pool hours and superb spa facilities in select rooms contributed to making stays not only comfortable but also enjoyable. The combination of a decent location, friendly service and well-kept rooms seems to make Comfort Inn Santa Cruz North a reliable choice for many travelers seeking a hassle-free lodging experience.
Beds
Comfort Inn Santa Cruz North has received much praise for the quality of their beds, often described as comfortable and super comfortable. Guests frequently highlight the beds as being big and comfy and some even loved them. The general consensus is that the beds contribute significantly to a good night's sleep with many describing them as really comfy. While a few reviews noted that the beds could be a bit narrow for double beds or on the softer side and some found them uncomfortable, these sentiments were less common. Overall, the Comfort Inn Santa Cruz North's beds have left a positive impression on most guests, enhancing their stay experience.
Cleanliness
Nestled in a convenient location close to downtown, Comfort Inn Santa Cruz North consistently receives praise for its cleanliness and attentive service. Guests repeatedly highlight the very clean and well-maintained rooms, noting that the property as a whole radiates a sense of neatness and order. Many appreciated the comfortable beds and effective room temperature control, enhancing their overall stay.
Staff at the hotel are frequently described as friendly, helpful and quick to address any concerns. Besides the spotless rooms, the availability of fresh linens upon request and housekeeping service every other day contribute to the high standards of cleanliness.
The hotel property also offers several amenities that guests value, including a small pool which provides a refreshing escape and appears well-maintained, recently painted and inviting. Breakfast offerings and the general upkeep of shared areas, such as the laundry room, further reflect the commitment to cleanliness and guest satisfaction at Comfort Inn Santa Cruz North. Overall, the combination of a clean environment, helpful staff and convenient location ensures a comfortable and pleasant stay.
Staff
The reviews for 'Comfort Inn Santa Cruz North' highlight the exceptional demeanor and helpfulness of the staff. Guests repeatedly commend the friendliness and accommodating nature of both the front desk and housekeeping team, noting their willingness to assist with various needs, including a notable instance where staff helped jump-start a guest's car early in the morning. The front desk service is particularly praised for its efficiency and helpful recommendations, enhancing the overall experience of the stay. The staff's welcoming attitude is consistently emphasized with many guests feeling well-taken care of throughout their visit. Additionally, both the breakfast service and the cleanliness of the hotel receive positive mentions, contributing to the overall high regard for the hotel’s personnel. The combination of helpful, attentive and warm staff remains a standout feature in these guest reviews.
Pool
The pool at Comfort Inn Santa Cruz North receives a range of opinions from guests with many highlighting its positives. Descriptions like very nice pool, lovely pool and beautiful pool suggest an aesthetically pleasing and enjoyable experience. Many guests appreciated the pleasant temperature, noting that the pool and hot tub were warm and well attended and that the pool itself was well heated. Some mentioned long operational hours as a plus.
Families with children particularly enjoyed the outdoor swimming pool, indicating it was a hit among younger guests. Several reviews commend the availability of pool tools, enhancing the guest experience further.
However, there are some areas for improvement. Some guests pointed out the small size of both the pool and hot tub with remarks about the hot tub needing better maintenance. Additionally, there were multiple mentions of the pool being closed due to maintenance, which disappointed some visitors.
Overall, when operational, the pool at Comfort Inn Santa Cruz North is a valued amenity that adds to the guest experience, especially for families and those looking to relax. However, improved maintenance and consistency in availability could enhance guest satisfaction further.
Parking
Comfort Inn Santa Cruz North receives varied feedback regarding its parking facilities. Guests appreciate that there is plenty of parking and find it reasonably secure and convenient. Many mention easy and secure parking areas, which contribute to a comfortable stay. However, some travelers note that the parking spaces can be very narrow and late-night availability might be an issue. Despite these occasional drawbacks, the security and general availability of parking spaces make Comfort Inn Santa Cruz North a practical choice for travelers on a stopover.
Rooms with Jacuzzi / Hot-Tub
The in-room jacuzzi and hot tub at Comfort Inn Santa Cruz North have garnered a range of reviews from guests with many focusing on the positive aspects. Guests found the jacuzzi tub to be large and enjoyable, often exceeding expectations in terms of size and providing a relaxing experience. The spa tubs have been described as amazing and the overall experience was so satisfying that guests expressed a desire to return.
However, there were occasional technical issues noted, such as jets on the jacuzzi and hot tub not functioning properly. Despite these occasional setbacks, the overwhelming sentiment was one of enjoyment and relaxation with guests describing the in-room hot tubs and jacuzzis as exactly what they expected and more.
Yes, Comfort Inn Santa Cruz North has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Comfort Inn Santa Cruz North.
No, Comfort Inn Santa Cruz North doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn Santa Cruz North.