Staybridge Suites Puebla by IHG receives high praise for its strategic location, excellent amenities, and attentive service. Guests appreciate the convenience of its positioning off the Mexico-Puebla highway, making it an ideal choice for travelers with a car. The hotel's proximity to a shopping plaza with ample dining options and its pet-friendly policy enhance its appeal for business and leisure travelers alike. Though not situated in the city center, its tranquility, cleanliness, and friendly staff create a welcoming atmosphere.
The complimentary breakfast adds to the positive experience, offering a satisfying and diverse buffet with fresh food options. Guests commend the variety, quality, and freshness, noting the attentive service during meal times. While some guests suggest more kid-friendly options and flavor variety could improve the experience, the breakfast hours and free evening refreshments are appreciated additions.
Rooms at the hotel are highlighted for their spacious and well-designed interiors, akin to mini-apartments. The equipped kitchens and cleanliness make for a convenient and comfortable stay, particularly valued by families and long-term guests. Comfort extends to the beds, which are noted for providing a restful night's sleep, enhanced by the quiet setting and high-quality bedding.
The hotel's commitment to cleanliness is evident throughout the premises, with guests regularly praising the immaculate maintenance and comfortable environment. The staff is recognized for their exceptional customer service, characterized by professionalism and a helpful, friendly demeanor. Guests appreciate the efficiency and attentiveness, despite occasional understaffing during busy times.
The pool receives generally favorable reviews for its warmth and cleanliness, although there are occasional mentions of it being chilly or in need of maintenance. Nevertheless, it offers a peaceful retreat and an option to book the area for a private meal.
Overall, Staybridge Suites Puebla by IHG succeeds in providing a comfortable and valuable stay, characterized by its strategic location, excellent amenities, and outstanding customer service.
Four Points by Sheraton Puebla is frequently commended by guests for its exceptional accommodations and convenient location. The hotel’s strategic positioning near popular attractions, the city center, key restaurants and the Mexico-Puebla highway offers easy access and adds to the overall appeal. Visitors appreciate the tranquil and comfortable environment, enhanced by modern, clean facilities and scenic views, including those of the nearby volcano. Additional amenities such as bike rentals and valet service further contribute to a satisfying stay.
The breakfast offerings at Four Points by Sheraton Puebla are highly praised for their quality and taste with a variety of dishes that cater to most guests' preferences. While some guests suggest the introduction of more options to accommodate specific dietary needs like gluten-free choices, the overall feedback remains positive. The friendly and attentive breakfast staff contribute to a delightful morning experience, although there are occasional remarks about the need for more staff presence during buffet service.
The hotel rooms are lauded for their comfort, cleanliness and modern amenities. Guests frequently highlight the spaciousness and spectacular comfort of the beds, which are equipped with exquisite bedding and pillows. The rooms also boast beautiful city views, excellent technological amenities like intuitive televisions and maintain high standards of cleanliness. Despite minor mentions of smaller room sizes, the overall room experience is described as wonderful with many guests expressing a desire to return.
Cleanliness is a standout feature with guests consistently praising the impeccable condition of the hotel from the rooms to the common areas. The cleaning staff are noted for their friendliness and efficiency, ensuring a pristine environment that enhances guest comfort. The cleanliness, combined with comfortable beds and well-maintained facilities, contributes to the hotel's appeal.
The hotel's staff receive accolades for their exceptional friendliness and attentiveness, making guests feel right at home. The level of customer service is frequently described as excellent with the valet parking and reception staff receiving specific commendations for their courteous and efficient service. Even when isolated instances of less favorable interactions occur, they are significantly outweighed by numerous positive accounts of the staff's professionalism and dedication.
The pool at Four Points by Sheraton Puebla receives mixed reviews. It is well-heated and provides a pleasant environment for relaxation; however, its small size and occasional cleanliness issues are noted drawbacks. Despite these concerns, the heated pool remains a warm and inviting feature of the hotel.
Overall, Four Points by Sheraton Puebla offers a memorable and restful stay characterized by its convenient location, exceptional breakfast offerings, comfortable and clean rooms, friendly and attentive staff and thoughtful amenities. This makes it a highly recommended choice for travelers visiting Puebla.
Presidente InterContinental Puebla by IHG, is highly acclaimed for its strategic and convenient location, nestled between Puebla and Cholula. This positioning offers easy access to the city center and nearby attractions, ensuring a safe and peaceful retreat within beautiful surroundings. Guests highlight the hotel's top-notch amenities, including warm pools and comfortable, clean rooms, alongside excellent food and exemplary service provided by the friendly and professional staff.
The breakfast offerings at the hotel receive exceptional commendations with guests frequently referring to the buffet as one of the best in Puebla. The food’s variety, abundance and exceptional taste stand out, complemented by the attentive and helpful restaurant staff. While the dinner menu could benefit from more variety, the high-quality dishes and remarkable service still leave a favorable impression despite occasional frustrations around reservations and price.
Rooms are celebrated for their spaciousness, comfort and cleanliness, featuring modern amenities and comfortable beds that ensure a restful stay. Though a few isolated concerns about humidity and minor maintenance issues do exist, the rooms largely contribute to a comfortable weekend getaway.
Cleanliness throughout the hotel is meticulous with guests repeatedly praising the elegant design and well-maintained common areas. Despite minimal setbacks such as the strong smell of bleach in linens or occasional insects, the hotel's commitment to a clean and inviting environment stands out.
The staff's attentive and friendly service remains a recurring highlight, from check-in to valet services, extending to the restaurant and management. The bilingual capabilities of the team further enhance the overall guest experience.
The heated pool is frequently noted for its pleasant temperature and cleanliness, offering a relaxing and enjoyable experience for families. The hotel's pet-friendly policy adds to its appeal as a family-friendly destination.
Beds receive high marks for comfort and quality, ensuring a good night’s sleep, though a few guests suggest updates to the pillows and mattress.
In summary, the Presidente InterContinental Puebla by IHG, excels in offering a luxurious, comfortable and family-friendly environment, bolstered by excellent service, strategic location and commendable amenities, making it a top choice for travelers.
Hotel Real de Puebla stands out as a highly recommended choice for travelers, thanks to its prime location, friendly staff and clean, spacious accommodations. Strategically situated near Juarez Avenue, the hotel is within walking distance of numerous restaurants, bars and points of interest. Guests appreciate its central yet tranquil setting with easy access to the historic center, Zocalo and essential amenities. Business travelers also find the location advantageous, lending further appeal to the hotel’s overall experience.
The breakfast experience at Hotel Real de Puebla receives positive feedback for its delicious buffet selection. Guests frequently praise the quality and taste with commendations for the friendly service provided by staff members. However, it's worth noting that the hotel only offers breakfast with no lunch or dinner options available, which can be limiting for guests wishing to dine in-house throughout the day.
The rooms at the hotel are highlighted for their spaciousness, cleanliness and ample natural light. Many guests praise the comfortable beds and pillows, which contribute to a restful experience. Despite occasional mentions of dated fixtures, the overall guest sentiment is positive with many appreciating the value and modern touches in some rooms.
Cleanliness is a strong suit for the hotel with daily room maintenance and well-kept facilities consistently praised. Though there are occasional comments about minor cleanliness issues, such as dirty windows or stained sheets, these do not overshadow the overall positive impressions.
The staff at Hotel Real de Puebla are described as friendly and attentive, significantly enhancing the guest experience. Their politeness, efficiency and personalized service are frequently mentioned, creating a welcoming atmosphere throughout the hotel.
While the experience with free Wi-Fi is mixed with some guests facing connectivity issues, the hotel's other amenities, such as parking, are generally well-received. The parking facilities, though somewhat distant and occasionally crowded, offer convenience and are overseen by attentive valet staff.
Families find the hotel to be a good option with a safe and relatively quiet environment despite the proximity to Puebla's vibrant nightlife. The wading pool provides additional security for small children and the overall ambiance caters well to family needs.
In summary, Hotel Real de Puebla excels in providing a comfortable and convenient stay, bolstered by its prime location, dedicated staff and clean accommodations. While there are areas for improvement, particularly regarding food service beyond breakfast and room maintenance, the hotel remains a commendable choice for both leisure and business travelers.
Hotel Tila is celebrated for its exceptional central location, offering guests easy access to the city's landmarks, archaeological sites, and local culture, which makes it a popular choice for visitors. The modern and clean architectural style of the hotel complements the superb setting, providing a romantic backdrop for couples and convenient exploration opportunities for all guests.
Though the hotel lacks an in-house restaurant service, it compensates with proximity to a widely acclaimed cafe and restaurant across the street, offering delightful meals throughout the day. Occasionally, Hotel Tila enhances the dining experience with an exceptional Sunday buffet, praised for its variety and quality, while complimentary in-room coffee adds a comforting touch.
The hotel's rooms are highlighted for their comfort and modern design. Despite occasional concerns about ventilation and air conditioning, the overall atmosphere is peaceful and quiet. The rooms, described as clean and aesthetically pleasing with an industrial yet cozy feel, provide a unique blend of style and comfort. Privacy challenges due to the absence of traditional bathroom doors are noted, but the facilities and staff service complement the experience, featuring enjoyable amenities such as a cozy pool.
Immaculate cleanliness is a standout feature at Hotel Tila, with guests praising the pristine condition of the entire establishment. The seamless blend of modern and traditional architectural elements creates an aesthetically pleasing environment that is maintained to the highest standards. The friendly and attentive staff further enhance the experience, contributing to a relaxing and refreshing stay.
The staff at Hotel Tila are consistently recognized for their kindness, attentiveness, and professionalism, ensuring guests feel valued and welcomed. This exceptional service greatly contributes to the luxurious atmosphere, complemented by the comfortable facilities.
The pool is another attractive feature, offering a peaceful and inviting environment. While smaller in size, its heated design provides a delightful retreat, especially in the afternoon. Suggestions for improving the rooftop area include adding tables and chairs to enrich the overall experience.
The bedding experience presents a diverse range of opinions, with many guests finding the beds extremely comfortable, while some note a preference for firmer options. Despite this, the hotel predominantly provides a favorable impression in terms of room comfort and size.
Overall, Hotel Tila stands out as a remarkable choice for travelers seeking a blend of accessibility, modern comfort, and outstanding service.
NH Puebla Centro Histórico is centrally located in the heart of Puebla's historic center, placing guests within walking distance of key attractions such as the Zócalo, Amparo Museum and Palafoxiana Library. This strategic location is highly praised for its convenience, allowing easy exploration of the city's vibrant culture and colonial charm while still offering a quiet and restful stay.
The breakfast service at the hotel is a major highlight, consistently commended for its delicious and varied options. Guests enjoy a large selection of fresh fruits, juices, yogurt, sweet and savory breads and custom-made egg dishes. Although some find the cost of breakfast somewhat high, the quality, variety and attentive service make it a worthwhile experience.
Dinner service, however, receives mixed reviews. While many appreciate the tasty and reasonably priced dishes, slow service and inattentive staff are recurring issues. Instances of cold or poorly prepared food detract from the overall dining experience.
Guests find the rooms spacious, clean and comfortable, particularly noting the large and cozy beds. Despite occasional remarks about dated decor and minor maintenance issues, the overall impression remains positive. The hotel’s cleanliness is commendable in most areas, although there have been reports of inconsistency, particularly with hallway carpets, pool area cleanliness and some other public spaces.
Staff at NH Puebla Centro Histórico are frequently described as friendly, professional and helpful. The receptionists and housekeeping staff receive particular praise for their efficiency and attentiveness. However, there are occasional mentions of unfriendly or inattentive service by some members.
The hotel's WiFi service is appreciated by many for its reliability and speed, especially in the rooms. Nonetheless, a number of guests experience connectivity issues or find the WiFi slow and unstable.
The gym is generally considered functional and well-maintained, open 24 hours and equipped with the essentials for a basic workout. However, some guests feel that better maintenance and improvements are needed.
The rooftop pool, despite providing stunning views and a pleasant atmosphere, often appears poorly maintained with issues of cleanliness and cold water deterring some guests.
Parking is convenient with onsite secure and valet parking services receiving positive feedback for their efficiency. Some guests, however, express concerns about extra costs and lack of clear communication regarding parking fees.
The family-friendly atmosphere, spacious family rooms and rooftop pool make NH Puebla Centro Histórico a good choice for families. Although some improvements in maintenance and cleanliness in family areas are necessary, the overall experience is positive.
In conclusion, NH Puebla Centro Histórico offers a central and convenient base for exploring Puebla with excellent breakfast service, comfortable rooms and a friendly staff. While there are areas for improvement, particularly in dinner service, WiFi and pool maintenance, the hotel provides good value and a pleasant stay for most visitors.
Banyan Tree Puebla is a luxurious and exceptional hotel located in a great spot for exploring the city. Guests can enjoy the rooftop pool with fantastic views and delicious food and drinks. The staff is professional, helpful and friendly, making guests feel at home. Rooms are spacious and decorated with authentic Mexican style with modern touches, providing a peaceful and comfortable stay. While the breakfast and dinner options are hit or miss, they are generally good with some standout options. The cleanliness of the hotel is commendable with efficient cleaning services and the amenities are immaculately kept. Overall, Banyan Tree Puebla is a perfect place to stay for a luxurious and relaxing experience in the charming city of Puebla.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 48 hotels in and around Santa Ines Zacatelco