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Summary of reviewsHotel Appel is renowned for its exceptional location, offering easy access to the city center, public transportation and key tourist attractions in Santa Maria. The calm and quiet environment provides a peaceful retreat, while organized and clean surroundings enhance the overall beauty of the spot.
Guests consistently praise the hotel's breakfast, which is noted for its variety, delicious offerings and early serving hours. The modern facilities and beautifully decorated breakfast area contribute to a positive dining experience with many considering it a highlight of their stay. The dinner service also receives commendations for its budget-friendly yet tasty menu, particularly the beef stew and steak, despite limited availability on weekends.
The hotel rooms are spacious, well-maintained and equipped with comfortable beds, pillows and amenities like smart TVs and minibars. The cleanliness of the rooms and entire hotel is frequently highlighted with immaculate, thoughtfully decorated accommodations contributing to an enjoyable stay. While there are occasional mentions of minor improvements needed, the overall sentiment is positive.
Hotel Appel's staff are lauded for their friendliness, professionalism and attentiveness, ensuring that guests feel welcome and well-cared for. The housekeeping staff, in particular, earn high marks for maintaining exceptional cleanliness throughout the hotel.
Parking options at the hotel are ample and convenient with free, spacious and secure options available, though some guests suggest further organization in the garage area.
While the hotel's wifi service receives mixed reviews with some guests experiencing strong connectivity and others facing issues, the overall guest experience at Hotel Appel is marked by comfort, excellent service and cleanliness, making it a highly recommended choice for travelers. Show more
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Hotel with Free Wi-Fi
Hotel Appel features free Wi-Fi. It is highly rated, with a score of 9.4/10. Based on the provided data, it stands out for its positive reviews and inclusion of free Wi-Fi.
Hotel with Parking
This hotel offers free, ample private parking directly on-site, including a garage for passenger cars. Guests consistently praise its convenience and the quality of its parking facilities, ensuring a hassle-free experience for vehicle owners.
Family Friendly Hotel
Small Hotel
Room Types
Superior Double RoomThis double room features air conditioning and a minibar. Bathroom is private and has a hairdryer.
Executive Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Quadruple RoomThe unit offers 3 beds.
Superior Triple RoomThe unit offers 3 beds.
Standard Double or Twin RoomThe unit offers 1 bed.
Guest Reviews
9.2
Excellent
Location
Hotel Appel enjoys a prominent standing according to guest reviews, mostly due to its great location. The hotel is well-located and provides easy access to areas such as the city center and public transportation, making it an excellent option for travelers looking to explore Santa Maria. Guests appreciate its proximity to important sites and the convenience of easy parking. Despite being a bit far from the center, the location is generally described as calm and quiet, providing a peaceful environment.
The central position within the city means that guests can walk to the city center in about 30 minutes if they prefer a leisurely stroll. The location is also complimented by the organized and clean surroundings, making it a very beautiful spot for a getaway. The hotel, being close to downtown, does not lack in options for those wishing to explore tourist attractions and enjoy the ambiance of the Serra Gaucha.
Even though some reviews mentioned the location lacked a variety of nearby walking options and was somewhat far from the heart of the city, the overall sentiment is positive, highlighting the hotel's strategic positioning. Additionally, the courteous staff and good facilities further enhance the stay experience at Hotel Appel.
Breakfast
The breakfast at Hotel Appel consistently receives high praise from its guests, who describe it as varied, delicious and plentiful. Many reviewers highlight the excellent quality and wide variety of options available with some mentioning it as the best in the region. The diverse selection includes both traditional and more elaborate fare, making it a wonderful way to start the day.
Guests appreciate the modern facilities and the spacious, beautifully decorated breakfast area. The early serving hours are particularly convenient for travelers. The service is often described as courteous and efficient, though there are occasional mentions of minor issues like replenishment delays and specific items like orange juice and white cheese being missed.
Additionally, the breakfast’s abundant and well-prepared offerings frequently leave guests satisfied and impressed. With consistent mentions of it being a highlight of their stay, the breakfast at Hotel Appel stands out as a key feature that contributes significantly to the overall guest experience.
Dinner
Hotel Appel offers a dinner experience that garners a largely positive reception from its guests. The restaurant's varied dinner menu receives compliments for its budget-friendly options and tasty dishes. Notable mentions include the good beef stew and the loved steak, indicating that the meal quality is generally high. Many guests appreciate the pleasant environment of the dining area and the convenience of having dinner options available during the week at a good price. Additionally, the colonial brunch on Saturdays is often highlighted as wonderful.
However, it's worth noting that dinner services are not available on weekends, which forces guests to seek dining alternatives, sometimes at nearby shopping malls. While the hotel provides the convenience of in-room dining, some guests have found their meals to be cold upon arrival. Minor complaints also touch upon the unpleasant smell of frying during dinner preparation and the appearance of the dining area, which some perceive as less appealing. Despite these points, the consistent praise for the excellent breakfast and dinner with a wide variety of options accentuates the generally favorable dining experience at Hotel Appel.
Rooms
Hotel Appel offers a variety of spacious and well-maintained rooms that guests generally appreciate for their cleanliness and comfort. Many reviews highlight the excellent room size and dimensions, noting that certain rooms are larger and brighter than others. The well-ventilated rooms feature amenities such as comfortable beds, pillows, minibars and safes, contributing to a restful night's sleep. The infrastructure is commendable with new and well-kept facilities that include smart TVs and microwaves in some rooms.
Guests frequently praise the hotel's organization and the excellent level of cleanliness throughout the accommodations. The bathrooms are notably spacious, equipped with hot showers, although a few visitors mentioned a lack of shower heads in some instances. The rooms are quiet and air-conditioned, providing a pleasant environment for relaxation.
However, some critiques suggest that the rooms could benefit from additional storage solutions, such as cupboards or wardrobes. Occasionally, the lack of adequate blackout curtains was mentioned as a minor inconvenience. The facilities are easily accessible thanks to the elevators, ensuring smooth movement within the hotel. Despite some variability in room amenities and configurations, the overall sentiment is that Hotel Appel delivers a satisfying and comfortable stay with its spacious, well-maintained accommodations.
Beds
The beds at Hotel Appel receive consistently high praise from guests, who frequently highlight their exceptional comfort. Many guests describe the beds using terms such as clean, well-maintained, soft and well-ventilated. The hotel offers a variety of bed sizes, including standard and king-size options, to cater to different preferences. The comfort of the beds extends to the pillows as well, which are often noted as excellent.
Visitors find the beds to be big and capable of providing a restful night's sleep with some rooms boasting sensational sleeping arrangements. Despite a few mentions of hard or low beds in certain rooms, most guests agree that the beds are extremely comfortable and conducive to a good night's rest. The overall cleanliness and maintenance of the rooms add to the positive sleeping experience at Hotel Appel.
Cleanliness
Hotel Appel receives high praise for its exceptional cleanliness and organization. Guests consistently mention that everything is clean, from the rooms and bathrooms to public areas and accommodations. The housekeeping staff is lauded for doing a great job, maintaining a remarkably clean and well-organized environment. The rooms are described as being immaculate, comfortable and thoughtfully decorated. Additional compliments highlight the hotel's very clean facilities and the notable cleanliness of the breakfast area. Overall, the impeccable cleanliness and flawless upkeep are standout features that contribute significantly to the pleasant guest experience at Hotel Appel.
Staff
Hotel Appel consistently garners praise for its outstanding staff, who are frequently described as friendly, professional and exceptionally polite. The team is noted for their attentiveness and diligence, ensuring that guests feel welcomed and well-cared for during their stay. The staff in the dining area and restaurant receive special mention for their courteous service and helpful nature, contributing to a positive dining experience. The attentive service permeates throughout the hotel with employees going above and beyond to assist guests. Many guests commend the hotel for maintaining a high standard of cleanliness, attributing this to the dedicated housekeeping staff. Overall, the combined efforts of the staff result in a consistently great experience for visitors at Hotel Appel.
Wi-Fi
The guest reviews of Hotel Appel present a mixed experience regarding the hotel's wifi. There are mentions of the wifi working perfectly at times and having powerful guest wifi. However, many guests reported issues, including the wifi not working at all, being weak and frequently dropping. Some guests noted that the wifi wasn't fast and there were instances where the internet access was uneven. Additionally, several guests encountered problems with the Smart TV not connecting to the internet. Overall, the wifi experience at Hotel Appel appears inconsistent with both positive and negative feedback from guests.
Parking
Hotel Appel receives commendation for its ample and convenient parking facilities. Guests appreciate the well-distributed and spacious parking areas that offer easy and safe access. Many note the benefit of free parking, which is included in their stay, along with options for covered and private parking within the hotel premises. The parking spaces are not congested, allowing for a hassle-free experience and they are conveniently located not far from guest rooms.
The hotel provides separate parking areas and a covered garage space, ensuring vehicles are protected and guests have peace of mind. However, some feedback suggests that the parking could be improved with mentions of the potential benefit of marking garage spaces with room numbers to enhance organization. Despite occasional crowding, the consensus remains positive with guests valuing the ample and secure parking options Hotel Appel offers.
No, Hotel Appel doesn't have any pool.
No, a spa isn't available at Hotel Appel.
No, Hotel Appel doesn't allow dogs.
Yes, parking facilities are available at Hotel Appel.