Santa Rosa de Cabal, km 1 via Termales Sector La Leona4.865154,-75.601722(Show on Map)
9.5
Excellent
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Mamatina Hotel provides a delightful experience for travelers, thanks to its strategic location, exceptional service, and inviting atmosphere. The hotel is ideally situated between the famous Santa Rosa hot springs and the charming town, making it a favored spot for exploring the area's thermal wonders and natural beauty. The serene and beautiful environment surrounding the hotel enhances its charm, offering guests a peaceful retreat.
Guests consistently commend the hotel's cleanliness and comfort, with rooms that are spacious, well-maintained, and equipped with modern amenities. The traditional Colombian décor adds a cultural touch, with some rooms featuring balconies that offer splendid views of the surrounding scenery. The comfortable, supportive beds and impeccable linens ensure a restful stay, although some guests found the beds to be a bit firm.
The breakfast at Mamatina Hotel is frequently praised for being delicious and reflective of the regional culinary style. While it is described as rich and flavorful, some guests suggest adding more variety to the offerings. Nevertheless, the breakfast contributes positively to the overall welcoming atmosphere.
The staff at Mamatina Hotel receives high praise for their exceptional service and warm hospitality. Visitors frequently highlight the attentive, friendly, and proactive nature of the team, with particular admiration for Ms. Liliana, the administrator, whose dedication enhances the guest experience. The staff's commitment to ensuring guests feel at home contributes significantly to the hotel's family-friendly ambiance.
Overall, Mamatina Hotel excels in offering a relaxing and comfortable stay, characterized by charming interiors and a combination of personal warmth and professional attention. Its superb location, exceptional cleanliness, and excellent service make it a top choice for travelers seeking both comfort and convenience.
Categories
Family
This hotel is listed as a top family friendly option and has received high ratings from families with young children. It provides family rooms, a garden, and a playground.
Free Wi-Fi
This hotel is tagged as having free internet and is a popular choice among users. It ensures guests can stay connected during their visit.
Business
This hotel offers a business center and a meeting room. It provides 24-hour room service and complimentary Wi-Fi, suitable for business travelers. Also, there are spa services.
Parking
This hotel features free private parking on site. Parking is available for guests.
Accessible
Mamatina Hotel is listed as being wheelchair accessible, providing a fundamental level of access for guests who use wheelchairs.
Small
Located near the Termales, Mamatina Hotel provides comfortable accommodations and a convenient base for exploring the area. Its proximity to local attractions enhances the overall experience.
Room Types
Deluxe Family RoomThe family room offers a tiled floor, as well as a private bathroom boasting a shower. The family room features a flat-screen TV with cable channels, a private entrance, a minibar, a wardrobe as well as garden views. The unit has 2 beds.
Family RoomThe family room provides a tiled floor, as well as a private bathroom boasting a shower. The family room features a private entrance, a minibar, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit has 3 beds.
Standard Family RoomThe unit has 2 beds.
Deluxe RoomThe unit has 1 bed.
Superior Family RoomThe unit offers 3 beds.
About Mamatina Hotel
Registry or License or Notification Number: 48400
Guest Reviews
9.5
Excellent
Review Summaries
Location
Nestled conveniently between the famous Santa Rosa hot springs and the charming town, Mamatina Hotel offers an ideal location for travelers looking to explore the thermal wonders of the region. The hotel's excellent proximity to the hot springs and the main park of Santa Rosa makes it a favored spot for guests wishing to soak in the therapeutic waters and enjoy the area's natural beauty. Guests frequently commend the hotel for its cleanliness and comfort, highlighting the well-maintained facilities and serene surroundings. The service provided by the friendly staff further elevates the experience, ensuring a welcoming atmosphere throughout the stay. Moreover, the beautiful, green environment surrounding the hotel contributes to its charm, creating a peaceful retreat for visitors. Although opinions on returning may vary, the location's strategic positioning near key attractions and scenic landscapes consistently receives high praise from those seeking to immerse themselves in the rural allure of the region.
Breakfast
Mamatina Hotel offers a breakfast experience that is often described as delicious and very tasty, with guests frequently praising its rich and flavorful nature. Many visitors appreciate that the breakfast reflects the regional culinary style, adding an authentic touch to their stay. The breakfast is noted for being very good and even the best by some, contributing positively to the overall enjoyment of the hotel's welcoming atmosphere and excellent location.
While the breakfast earns high marks for taste, it has been suggested that introducing more variety could enhance the morning meal offerings. Some guests mentioned that the menu could benefit from additional options, such as fruit or natural juice, to complement the satisfying traditional dishes. Overall, Mamatina Hotel provides a satisfying breakfast experience that aligns well with its superb location, though there's room for small tweaks to further delight guests.
Rooms
Mamatina Hotel provides a delightful experience for guests with its rooms that consistently garner praise for their comfort and cleanliness. Each room offers ample space, making them ideal for relaxation. Several reviews highlight the comfortable and inviting ambiance, accentuated by well-appointed traditional Colombian décor, adding a touch of cultural charm. The rooms are equipped with modern amenities, and the beds are notably comfortable, ensuring a restful stay.
Guests appreciate the thoughtful design, with some rooms featuring balconies that provide a lovely spot to unwind, complete with chairs, hammocks, or themed elements like colored doors and windows. Many rooms afford beautiful views, allowing guests to savor the surrounding scenery. The bathrooms are noted for their spaciousness, contributing to the overall comfort of the accommodations.
Mamatina Hotel ensures that guests enjoy a seamless experience, attentively maintaining cleanliness and organization throughout its facilities. The strategic location keeps visitors connected to the town's attractions efficiently, with helpful services such as calling taxis readily available.
Overall, Mamatina Hotel excels in offering a relaxing retreat with charming interiors, attentive service, and a welcoming atmosphere, making it an excellent choice for travelers seeking comfort and convenience.
Beds
The accommodations at Mamatina Hotel are generally praised for their comfort, particularly the beds, which are frequently described as comfortable and supportive. Guests often emphasize the comfort of the mattresses and pillows, indicating that the hotel takes care in providing a restful night's sleep. The rooms, in addition to having comfortable beds, are noted for being clean and quiet, contributing to a relaxing atmosphere. Impeccable linens further enhance the overall comfort. However, there is occasional feedback suggesting that some guests found the beds to be unexpectedly firm. Overall, Mamatina Hotel offers a comfortable stay with attention to cleanliness and cozy sleeping arrangements.
Cleanliness
Mamatina Hotel shines brightly in numerous guest reviews for its exceptional cleanliness and well-maintained facilities. The hotel has consistently been described as very clean and comfortable, with everything kept tidy and organized to a high standard. Guests have praised both the cleanliness and the attentive service provided by the staff, contributing to an overall feeling of being well cared for. The rooms are noted for their comfort and cleanliness, featuring impeccable linens and comfortable beds, enhancing the guests' stay. The hotel stands out not only for its cleanliness but also for its beautiful environment and breathtaking views, making it a serene retreat. Guests have particularly appreciated the hotel's excellent location and the friendly nature of the staff, which adds to the exceptional experience of staying at Mamatina Hotel. Overall, the attention to detail in maintaining cleanliness and creating a pleasant atmosphere is a hallmark of the hotel, earning it high marks from visitors.
Staff
Mamatina Hotel is lauded by guests for its exceptional staff, who consistently go above and beyond to ensure a memorable stay. Visitors frequently highlight the attentive and helpful nature of the team, underscoring their efficiency and kindness throughout various interactions. The employees are not only friendly but also proactive in providing hospitable and warm service, contributing to the cozy atmosphere that guests appreciate.
Ms. Liliana, the administrator, receives particular praise for her warmth and dedication, making certain that guests feel cared for and comfortable. Her assistance with local reservations, like visits to nearby waterfalls, exemplifies the commitment of the staff to enhancing the guest experience. The reception team is noted for their unbeatable kindness, while the friendly demeanor of the entire staff amplifies the welcoming environment of the hotel.
Moreover, visitors mention the cleanliness and comfort of the facilities, adding to the family-friendly ambiance. The combination of excellent service and genuine care makes Mamatina Hotel stand out, ensuring guests are treated like family throughout their stay. With delicious breakfasts and strategic location complementing the exceptional service, Mamatina Hotel provides a remarkable experience characterized by a unique blend of personal warmth and professional attention.
FAQ
No, Mamatina Hotel doesn't have any pool.
No, a spa isn't available at Mamatina Hotel.
No, Mamatina Hotel doesn't allow dogs.
Yes, parking facilities are available at Mamatina Hotel.
