Almacruz Hotel y Centro de Convenciones (Ex Galerías)
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Summary of reviewsAlmacruz Hotel y Centro de Convenciones, strategically located in the heart of Santiago's vibrant downtown, provides guests with exceptional convenience for exploring cultural and historical landmarks like Plaza de Armas and La Moneda Palace. The proximity to metro stations and the bustling neighborhoods of Lastarria and Bellavista enriches the exploration experience, although the area can feel less secure after dark. Despite this, the hotel's friendly staff and welcoming atmosphere ensure a comfortable stay.
The hotel earns high marks for its exceptional breakfast service, featuring a diverse and substantial buffet praised for its quality and variety. The accompanying staff's efficiency and hospitality make for a delightful start to the day. Dining at the Almacruz is another highlight, with guests appreciating the exquisite Chilean cuisine and professional service, though some mention a limited menu. The dinner experience is enhanced by reasonable pricing and a pleasant atmosphere.
Guests commend the spacious and clean rooms, equipped with incredibly comfortable beds, making for a restful retreat after a day of exploration. While some rooms show signs of being dated, and certain bathrooms need improvements, the overall ambiance remains warm and functional. The hotel's cleanliness, supported by diligent staff, extends through public and dining areas, contributing to a positive experience.
The staff at Almacruz Hotel is consistently praised for their friendliness and professionalism, ensuring guests feel welcome and catered to. This exceptional service spans the reception, dining, and housekeeping, leaving a lasting impression on visitors.
The Wi-Fi service provides mixed experiences, with some guests enjoying reliable connections, while others face instability, especially in certain rooms. The gym facilities also present a mixed picture, noted as basic and in need of improvements, though the cozy pool area compensates with its inviting ambiance.
Family travelers find Almacruz Hotel accommodating, with amenities catering to children and spacious rooms suitable for families. The hotel's central location and excellent service make it an appealing choice for family stays. Meanwhile, the valet parking service, though efficient, situates parking offsite, which might inconvenience some guests.
In summary, Almacruz Hotel y Centro de Convenciones stands out primarily for its central location, exceptional service, and dining experiences, making it a recommended choice for travelers seeking comfort and convenience in Santiago.
Categories
The hotel earns high marks for its exceptional breakfast service, featuring a diverse and substantial buffet praised for its quality and variety. The accompanying staff's efficiency and hospitality make for a delightful start to the day. Dining at the Almacruz is another highlight, with guests appreciating the exquisite Chilean cuisine and professional service, though some mention a limited menu. The dinner experience is enhanced by reasonable pricing and a pleasant atmosphere.
Guests commend the spacious and clean rooms, equipped with incredibly comfortable beds, making for a restful retreat after a day of exploration. While some rooms show signs of being dated, and certain bathrooms need improvements, the overall ambiance remains warm and functional. The hotel's cleanliness, supported by diligent staff, extends through public and dining areas, contributing to a positive experience.
The staff at Almacruz Hotel is consistently praised for their friendliness and professionalism, ensuring guests feel welcome and catered to. This exceptional service spans the reception, dining, and housekeeping, leaving a lasting impression on visitors.
The Wi-Fi service provides mixed experiences, with some guests enjoying reliable connections, while others face instability, especially in certain rooms. The gym facilities also present a mixed picture, noted as basic and in need of improvements, though the cozy pool area compensates with its inviting ambiance.
Family travelers find Almacruz Hotel accommodating, with amenities catering to children and spacious rooms suitable for families. The hotel's central location and excellent service make it an appealing choice for family stays. Meanwhile, the valet parking service, though efficient, situates parking offsite, which might inconvenience some guests.
In summary, Almacruz Hotel y Centro de Convenciones stands out primarily for its central location, exceptional service, and dining experiences, making it a recommended choice for travelers seeking comfort and convenience in Santiago.
Business Hotel
This hotel offers meeting rooms and event spaces. It provides a business center, and is located near the Metro Santa Lucia.
4-Star Hotel
Located in downtown Santiago, this hotel offers a blend of modern comfort and historical charm. It features comfortable rooms, a restaurant, and extensive meeting facilities. Its central location provides easy access to cultural attractions and government buildings.
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
The Almacruz Hotel y Centro de Convenciones in Santiago boasts an exceptionally central location, placing guests in the heart of the city's vibrant downtown area. Positioned within easy walking distance to a multitude of historical and cultural landmarks such as Plaza de Armas, La Moneda Palace, and Cerro Santa Lucía, the hotel provides convenient access to the rich tapestry of Santiago's past and present. For those looking to explore further, the proximity to multiple metro stations offers seamless connections to wider Santiago. The hotel is an ideal base for discovering the delights of the Old Town, including bustling neighborhoods like Lastarria and Bellavista, famed for their dining and nightlife options. While the locale offers remarkable convenience for daytime exploration, guests should be aware that the vibrant central area can feel less secure after dark. The hotel's amenities, including friendly staff and a welcoming atmosphere, add to the overall comfortable and secure experience of staying at this well-situated accommodation.
The breakfast experience at Almacruz Hotel y Centro de Convenciones in Santiago is widely praised by guests for its exceptional quality and variety. Visitors frequently highlight the extensive buffet as a key feature, offering a diverse selection of foods that cater to different tastes and dietary preferences. The breakfast often includes a wide array of fruits, dairy products, breads, and both hot and cold items, regularly replenished to ensure freshness and abundance.
Guests appreciate the impressive variety of dishes available, often describing the breakfast as substantial and delicious. The efficient and friendly staff further enhance the breakfast experience, contributing to a delightful start to the day. Located in the heart of Santiago, the hotel’s breakfast service complements its convenient access to the downtown area, making it a popular choice for travelers.
Despite occasional comments about repetition in the menu, the overwhelming consensus is that the breakfast is more than adequate, with many guests considering it among the best they have experienced in a hotel setting. Overall, Almacruz Hotel y Centro de Convenciones consistently delivers an excellent breakfast, earning high marks for both quality and service.
Almacruz Hotel y Centro de Convenciones offers a memorable dining experience, characterized by its excellent restaurant services. Guests frequently praise the executive-style menu for its high quality and variety, making it a highlight of their stay. The hotel's dining options, including a pleasant area for both breakfast and dinner, are lauded for their exquisite and delicious offerings, with Chilean cuisine being a standout feature on the sixth floor. Despite some mentions of limited menu options and occasional unavailability, the meals consistently impress with their taste and are supported by a friendly, professional staff. The reasonable pricing, particularly for a three-course supper, and the delightful combination of wonderful dishes and wine enhance the dining experience. The restaurant is noted as one of the best in Santiago, combining good food and service, making dining here a delightful aspect of visiting Almacruz Hotel.
Almacruz Hotel y Centro de Convenciones offers guests spacious and comfortable rooms that are highly praised for their size and cleanliness. Many visitors highlight the exceptionally comfortable beds, which provide a restful experience after exploring the bustling surroundings of central Santiago. The convenience of being close to main shopping centers and tourist attractions is an added bonus for guests looking to dive into the city's cultural offerings.
Despite some comments about the rooms being dated and in need of renovation, the hotel maintains a welcoming atmosphere with cozy, functional rooms and well-maintained decor. Moreover, the bathrooms receive mixed feedback, with some enjoying their spaciousness and good water pressure, while others mention needing improvements in terms of ventilation and drainage.
Overall, the hotel's excellent location and the dedication of the friendly staff contribute to a comfortable stay, even as the facility shows signs of age. The large and airy rooms, combined with the soothing beds, provide a relaxing retreat in the heart of Santiago.
The Almacruz Hotel y Centro de Convenciones (Ex Galerías) consistently receives high praise for the comfort of its beds. Guests frequently highlight the large and super comfortable beds, which make for an excellent rest. The bedding is described as soft and cushioned, with good quality pillows and blankets enhancing the sleep experience. Many found the beds to be impeccable and very clean, contributing to a restful stay. While most guests found the beds to be exceptionally comfortable, there were occasional comments about softness or signs of wear in some mattresses, yet this did not seem to significantly diminish the overall positive experience. Spacious rooms complement the delightful sleeping arrangements, making the hotel a welcoming haven for travelers looking for relaxation.
Almacruz Hotel y Centro de Convenciones receives numerous commendations for its cleanliness from guests, highlighting its well-maintained rooms and public areas. Many reviews describe the hotel as clean and orderly, with specific mentions of the attentiveness of the cleaning staff and their friendliness. The rooms are generally praised for being tidy and comfortable, featuring clean bed linens and well-cleaned bathrooms. Despite the hotel being a bit old, the overall cleanliness is often reported as good or excellent. Guests appreciate the clean and spacious facilities, noting that cleaning is done daily. The common areas, including the dining and recreation spaces, are also upheld for their cleanliness, contributing to a pleasant and relaxing atmosphere. Though some guests pointed out areas needing improvement, such as older carpets and occasional plumbing issues, the general consensus portrays Almacruz Hotel as a clean and comfortable establishment. The attentive service from the staff further enhances the positive experience, making it a recommendable choice for travelers seeking a tidy stay in a convenient location.
Almacruz Hotel y Centro de Convenciones, located in the heart of the city, consistently impresses guests with its exceptional staff service. Guests frequently highlight the friendliness, professionalism, and attentiveness of the hotel's staff, underscoring their willingness to meet and exceed the needs of visitors. Whether arriving at the reception, interacting with bellhops, or enjoying meals at the restaurant, guests experience kindness and efficient service throughout their stay.
Staff members are particularly noted for their helpfulness and ability to solve problems seamlessly. From accommodating early check-ins to providing local recommendations, the reception team and concierge stand out for their dedication to ensuring guest comfort. This attentive service extends to other areas as well, such as the dining room, where guests appreciate the courteous staff and excellent service.
While some isolated inconveniences were mentioned, such as shortages of plates, these instances were minor compared to the overwhelming positive feedback about the staff's commitment. The kindness and cooperative nature of the employees contribute significantly to a pleasant and welcoming atmosphere that many guests praise as a highlight of their stay.
In summary, Almacruz Hotel prides itself on a team that is not only efficient but sincerely invested in the guest experience. The warm, helpful, and polite demeanor of the staff leaves a lasting impression, making this hotel a highly recommended choice for travelers seeking exceptional service in a convenient city center location.
Travelers who prioritize a solid and reliable internet connection might find the Wi-Fi experience at Almacruz Hotel a mixed bag. While some guests appreciated the good Wi-Fi reception throughout much of the hotel and praised its speed, others encountered issues with unstable and slow connections, particularly in certain areas like higher floors and specific rooms, including room 1203. Despite these inconsistencies, several visitors did report a positive experience with fast and well-functioning Wi-Fi, noting that the connection allowed for smooth streaming and efficient work. However, the inconsistency seemed to affect the ease of work for some, who had to rely on personal data networks as an alternative during their stay. Overall, the Wi-Fi service at Almacruz Hotel generally performed well, though improvements in speed and stability, particularly in certain guest rooms, could enhance the overall guest experience.
The gym at Almacruz Hotel y Centro de Convenciones presents a mixed picture based on guest reviews. It is described as a compact and basic facility with a limited number of machines, but in some cases, the treadmill and bike are noted for functioning well. However, many reviews highlight issues such as broken and worn-out equipment, and there have been instances when the gym was closed without prior notice to guests. While some find the gym adequate for its size, overall assessments suggest that significant improvements and repairs are needed. On a more positive note, the hotel offers a relaxing pool area that guests appreciate, providing a good balance to the gym's shortcomings.
The pool at Almacruz Hotel y Centro de Convenciones in Santiago has garnered a generally positive reputation among guests, highlighting it as a refreshing retreat after a day of exploring the city. Visitors appreciate the pool's atmosphere and its integration with the adjoining restaurant, making it a pleasant spot to unwind. Despite its small size, the pool provides an enjoyable escape, particularly on hot days, and offers a lovely rooftop view that enhances the relaxation experience. The surrounding area is described as cozy and beautifully decorated, though it may lack ample space for sunbathing. While some reviews mention cleanliness issues, many guests found the pool to be a standout feature, especially for families with children. The ambiance, combined with efficient hotel services, creates a favorable environment for those seeking a tranquil yet vibrant poolside experience.
Visitors to Almacruz Hotel y Centro de Convenciones can expect a valet parking arrangement that, despite being convenient and managed by friendly staff, positions the parking lot away from the hotel's main premises. This service is well-received for its efficiency, with staff taking charge of parking vehicles at a location several blocks away—approximately 300 to 800 meters from the hotel. While parking is complimentary, guests should be prepared for the slight inconvenience of retrieving their cars from a distant site.
Safety concerns have been noted due to the parking lot's location across streets that may be perceived as unsafe, especially at night. Furthermore, this arrangement isn't particularly comfortable for guests needing quick access to their vehicles. Despite the excellent central location of the hotel, the distance to the parking lot can diminish the overall convenience. Nonetheless, the valet service helps mitigate these drawbacks by handling vehicle transfers during most hours of the day. Guests planning their stays should consider these aspects, especially when choosing this hotel for its favorable proximity to the city's tourist attractions.
Almacruz Hotel y Centro de Convenciones offers a welcoming environment for families and ensures a comfortable stay for guests of all ages. The hotel is noted for its excellent service, with staff members described as friendly, attentive, and polite, consistently contributing to a positive experience for visitors. Families, in particular, find the hotel accommodating, as it provides amenities like cribs for young children and spacious rooms suitable for family stays. The breakfast menu is varied and includes healthy options like fruits, catering well to the needs of families with children. The hotel is highly regarded as a good choice for family travel due to its comfortable accommodations and family-friendly atmosphere.
Almacruz Hotel y Centro de Convenciones, previously known as Galerías, is an establishment that has sparked mixed opinions among its guests. Many travelers appreciate its central location in the heart of Santiago, finding it convenient for exploring the city's main attractions on foot. The decor has been described as unparalleled, with a charming and elegant ambiance that captures the imagination. Guests have enjoyed the hotel's terrace, pool, and welcoming atmosphere, consistently highlighting the attentive and friendly staff.
The hotel's value for money is a recurrent theme, as guests find it offers a good quality to price ratio. Some have noted that the experience exceeded their expectations, marking it as a great cost-benefit option for those staying in downtown Santiago. The availability of a smoking area and a welcome drink adds to the personal touches appreciated by visitors.
However, when it comes to fulfilling the expectations of a 4-star hotel, reviews suggest that Almacruz might fall short. Various comments point to its aged facilities and outdated furnishings as areas that need urgent renovation. The rooms are considered basic, with mentions of wear and tear that detract from the usual perks associated with a higher star rating. Some guests felt the lack of certain conveniences such as on-site laundry services and late-night food options.
Breakfast offerings seem to be a common point of contention, with some guests finding the choices limited for a 4-star hotel, though others praised the quality of the food. The accessibility of amenities like the pool and gym might require more thorough communication, as noted by some visitors.
In conclusion, Almacruz Hotel y Centro de Convenciones presents a mixed experience where the friendly service, central location, and beautiful decor are high points. However, it could benefit from updates and adding comforts typical of a modern 4-star hotel. While some guests feel the hotel resembles more of a superior 3-star establishment, others view it as a superb option in the heart of Santiago.
Almacruz Hotel y Centro de Convenciones is regarded as a solid choice for business travelers, offering a convenient location that is well connected by public transport. Many guests find it to be a decent base for business trips, with the hotel receiving praise for its proximity to local attractions, attentive staff, and quality breakfast offerings. The hotel is described as an excellent option for business stays, with guests recommending it for its reliable services. Suitable for both short stays and longer visits, its fair four-star rating signifies a consistent quality experience for those visiting on business.
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Location
Breakfast
Guests appreciate the impressive variety of dishes available, often describing the breakfast as substantial and delicious. The efficient and friendly staff further enhance the breakfast experience, contributing to a delightful start to the day. Located in the heart of Santiago, the hotel’s breakfast service complements its convenient access to the downtown area, making it a popular choice for travelers.
Despite occasional comments about repetition in the menu, the overwhelming consensus is that the breakfast is more than adequate, with many guests considering it among the best they have experienced in a hotel setting. Overall, Almacruz Hotel y Centro de Convenciones consistently delivers an excellent breakfast, earning high marks for both quality and service.
Dinner
Rooms
Despite some comments about the rooms being dated and in need of renovation, the hotel maintains a welcoming atmosphere with cozy, functional rooms and well-maintained decor. Moreover, the bathrooms receive mixed feedback, with some enjoying their spaciousness and good water pressure, while others mention needing improvements in terms of ventilation and drainage.
Overall, the hotel's excellent location and the dedication of the friendly staff contribute to a comfortable stay, even as the facility shows signs of age. The large and airy rooms, combined with the soothing beds, provide a relaxing retreat in the heart of Santiago.
Beds
Cleanliness
Staff
Staff members are particularly noted for their helpfulness and ability to solve problems seamlessly. From accommodating early check-ins to providing local recommendations, the reception team and concierge stand out for their dedication to ensuring guest comfort. This attentive service extends to other areas as well, such as the dining room, where guests appreciate the courteous staff and excellent service.
While some isolated inconveniences were mentioned, such as shortages of plates, these instances were minor compared to the overwhelming positive feedback about the staff's commitment. The kindness and cooperative nature of the employees contribute significantly to a pleasant and welcoming atmosphere that many guests praise as a highlight of their stay.
In summary, Almacruz Hotel prides itself on a team that is not only efficient but sincerely invested in the guest experience. The warm, helpful, and polite demeanor of the staff leaves a lasting impression, making this hotel a highly recommended choice for travelers seeking exceptional service in a convenient city center location.
Wi-Fi
Gym
Pool
Parking
Safety concerns have been noted due to the parking lot's location across streets that may be perceived as unsafe, especially at night. Furthermore, this arrangement isn't particularly comfortable for guests needing quick access to their vehicles. Despite the excellent central location of the hotel, the distance to the parking lot can diminish the overall convenience. Nonetheless, the valet service helps mitigate these drawbacks by handling vehicle transfers during most hours of the day. Guests planning their stays should consider these aspects, especially when choosing this hotel for its favorable proximity to the city's tourist attractions.
Family
4 Star
The hotel's value for money is a recurrent theme, as guests find it offers a good quality to price ratio. Some have noted that the experience exceeded their expectations, marking it as a great cost-benefit option for those staying in downtown Santiago. The availability of a smoking area and a welcome drink adds to the personal touches appreciated by visitors.
However, when it comes to fulfilling the expectations of a 4-star hotel, reviews suggest that Almacruz might fall short. Various comments point to its aged facilities and outdated furnishings as areas that need urgent renovation. The rooms are considered basic, with mentions of wear and tear that detract from the usual perks associated with a higher star rating. Some guests felt the lack of certain conveniences such as on-site laundry services and late-night food options.
Breakfast offerings seem to be a common point of contention, with some guests finding the choices limited for a 4-star hotel, though others praised the quality of the food. The accessibility of amenities like the pool and gym might require more thorough communication, as noted by some visitors.
In conclusion, Almacruz Hotel y Centro de Convenciones presents a mixed experience where the friendly service, central location, and beautiful decor are high points. However, it could benefit from updates and adding comforts typical of a modern 4-star hotel. While some guests feel the hotel resembles more of a superior 3-star establishment, others view it as a superb option in the heart of Santiago.
Business
Yes, Almacruz Hotel y Centro de Convenciones (Ex Galerías) has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Almacruz Hotel y Centro de Convenciones (Ex Galerías).
No, Almacruz Hotel y Centro de Convenciones (Ex Galerías) doesn't allow dogs.
Yes, parking facilities are available at Almacruz Hotel y Centro de Convenciones (Ex Galerías).
Yes, Almacruz Hotel y Centro de Convenciones (Ex Galerías) has a gym.
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