Hotel Capital Bellet
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Summary of reviewsHotel Capital Bellet enjoys a prime location in Santiago's Providencia neighborhood, known for its convenience, tranquility and accessibility to key attractions like the Costanera Center and San Cristobal Hill. Nearby major subway stations like Manuel Montt and Pedro de Valdivia make transportation exceptionally easy. Guests love the safety and charm of the immediate surroundings, complemented by numerous dining options, supermarkets and cafes.
Breakfast at the hotel is a highlight, frequently praised for its variety and quality. Guests enjoy an extensive selection ranging from fresh fruit to yogurts, breads and coffee, which satisfies diverse tastes. Early breakfast times and takeaway kits further enhance the convenience for those with packed schedules. While there are some suggestions for expanding sweet options and catering to specific dietary needs, the overall breakfast experience is highly appreciated.
The dining experience extends positively to dinner with many guests applauding the excellent quality and taste of food, particularly dishes like chicken broth and salmon. Though meal times are limited, recommendations for extending the restaurant's operating hours are noted. The friendly and helpful staff add to the enjoyment of dining at the hotel.
Rooms vary in size but are generally described as clean, comfortable and modern with many offering stunning views of the Andes or San Cristobal Hill. While some guests found certain rooms to be compact, the overall sentiment is positive regarding room amenities and comfort with a few minor complaints about bathroom maintenance.
Cleanliness is a strong suit for Hotel Capital Bellet with an overwhelming number of guests commenting on the immaculate condition of both rooms and common areas. The diligent housekeeping team ensures a consistently clean environment, contributing to the hotel's inviting atmosphere.
The staff receives high praise for their exceptional service and friendliness. Reviews consistently highlight their attentiveness, politeness and efficiency, making check-ins seamless and assistance readily available. The bilingual capabilities of the staff, particularly in Portuguese, enhance the overall guest experience.
Wi-Fi connectivity receives mixed reviews; while many guests find it reliable and fast, others report issues in specific rooms or floors, suggesting room for improvement in this area.
Parking is another appreciated feature with free and secure parking adding to the convenience of staying at the hotel. However, some guests noted the bureaucratic access procedures and confusing signage, indicating potential areas for improvement.
Families find Hotel Capital Bellet a great fit with family rooms and a welcoming atmosphere making it a recommended choice for those traveling with children. The staff's willingness to cater to specific family needs, such as heating baby food, reflects their commitment to excellent service.
Beds at Hotel Capital Bellet are frequently described as very comfortable, contributing significantly to a restful stay. The combination of large, plush mattresses and clean bedding adds to the overall positive sleep experience.
As a four-star hotel, Hotel Capital Bellet offers good value for money, though some guests felt that certain services and facilities fell short of expectations. Despite occasional lapses in service quality, guests generally find the hotel to be a comfortable and worthwhile choice, especially given its reasonable rates.
Lastly, Hotel Capital Bellet is well-suited for business travelers, offering a comfortable and convenient base for those in Santiago for work.
In summary, Hotel Capital Bellet provides a generally positive experience with its excellent location, high-quality breakfast, comfortable rooms, impeccable cleanliness and friendly staff, making it a recommendable choice for various types of travelers.
Categories
Breakfast at the hotel is a highlight, frequently praised for its variety and quality. Guests enjoy an extensive selection ranging from fresh fruit to yogurts, breads and coffee, which satisfies diverse tastes. Early breakfast times and takeaway kits further enhance the convenience for those with packed schedules. While there are some suggestions for expanding sweet options and catering to specific dietary needs, the overall breakfast experience is highly appreciated.
The dining experience extends positively to dinner with many guests applauding the excellent quality and taste of food, particularly dishes like chicken broth and salmon. Though meal times are limited, recommendations for extending the restaurant's operating hours are noted. The friendly and helpful staff add to the enjoyment of dining at the hotel.
Rooms vary in size but are generally described as clean, comfortable and modern with many offering stunning views of the Andes or San Cristobal Hill. While some guests found certain rooms to be compact, the overall sentiment is positive regarding room amenities and comfort with a few minor complaints about bathroom maintenance.
Cleanliness is a strong suit for Hotel Capital Bellet with an overwhelming number of guests commenting on the immaculate condition of both rooms and common areas. The diligent housekeeping team ensures a consistently clean environment, contributing to the hotel's inviting atmosphere.
The staff receives high praise for their exceptional service and friendliness. Reviews consistently highlight their attentiveness, politeness and efficiency, making check-ins seamless and assistance readily available. The bilingual capabilities of the staff, particularly in Portuguese, enhance the overall guest experience.
Wi-Fi connectivity receives mixed reviews; while many guests find it reliable and fast, others report issues in specific rooms or floors, suggesting room for improvement in this area.
Parking is another appreciated feature with free and secure parking adding to the convenience of staying at the hotel. However, some guests noted the bureaucratic access procedures and confusing signage, indicating potential areas for improvement.
Families find Hotel Capital Bellet a great fit with family rooms and a welcoming atmosphere making it a recommended choice for those traveling with children. The staff's willingness to cater to specific family needs, such as heating baby food, reflects their commitment to excellent service.
Beds at Hotel Capital Bellet are frequently described as very comfortable, contributing significantly to a restful stay. The combination of large, plush mattresses and clean bedding adds to the overall positive sleep experience.
As a four-star hotel, Hotel Capital Bellet offers good value for money, though some guests felt that certain services and facilities fell short of expectations. Despite occasional lapses in service quality, guests generally find the hotel to be a comfortable and worthwhile choice, especially given its reasonable rates.
Lastly, Hotel Capital Bellet is well-suited for business travelers, offering a comfortable and convenient base for those in Santiago for work.
In summary, Hotel Capital Bellet provides a generally positive experience with its excellent location, high-quality breakfast, comfortable rooms, impeccable cleanliness and friendly staff, making it a recommendable choice for various types of travelers.
3-Star Hotel
Located in Santiago, this hotel offers a comfortable and convenient stay with modern amenities. Its central location provides easy access to the city's attractions and business districts.
Hotel near Ski Resorts
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Hotel Capital Bellet boasts a stellar location in the heart of Santiago's Providencia neighborhood, lauded consistently by guests for its convenience and safety. Situated near two major subway stations, Manuel Montt and Pedro de Valdivia, the hotel provides easy access to key attractions and transportation hubs. Guests appreciate its proximity to popular spots like the Costanera Center, San Cristobal Hill and a plethora of dining options. The neighborhood is described as quiet, clean and safe, offering a tranquil retreat while being centrally located.
The area is well-served by supermarkets, convenient stores, cafes and bars, enhancing the overall experience. The hotel's setting on a charming, peaceful street contributes to a relaxing environment perfect for unwinding after a day of exploration. Guests particularly value the combination of strategic location, excellent customer service and comfort, which makes it an ideal base for both leisure and business travelers.
Hotel Capital Bellet's breakfast offerings receive high praise from guests, highlighting its variety, taste and quality. Many reviews commend the breakfast as very good, delicious and plentiful with a wide range of fresh fruit, breads, yogurts and other options to cater to different tastes. It's noted that the breakfast starts early enough to accommodate early tours and the hotel often provides takeaway breakfast kits for guests with early morning plans, adding to the convenience.
The breakfast is often described as varied, complete and of high quality with some guests mentioning the presence of Nescafé and Nespresso machines for a good coffee experience. The buffet is particularly appreciated for its broad selection, including fresh foods and warm, tasty items. The hotel's breakfast service often exceeds expectations, offering a fantastic start to the day.
However, some guests feel that the breakfast could be improved in certain areas, such as its variety, particularly in sweet options and for those with dietary preferences like vegan or lactose intolerant diets. A few guests mentioned repetitive items and slow replenishment during peak times. There were also some remarks about the cost of breakfast being a bit high and not always included in the stay.
Overall, the breakfast at Hotel Capital Bellet is a strong feature with generally positive feedback, providing a satisfying and varied experience to start the day right.
The dining experience at Hotel Capital Bellet is highlighted by a number of positive aspects. Guests frequently commend the hotel's restaurant for its wonderful dishes, particularly the chicken broth and salmon. The food quality is often described as excellent and absolutely delicious with the restaurant offering exquisite dishes that stand out for their unmatched quality compared to other nearby dining options. The restaurant also earns praise for its friendly and helpful staff.
However, some guests note inconsistencies in the food quality and there are mentions of meals being average or sometimes only fair. The restaurant's schedule appears to be a minor inconvenience, as it closes early with no food service available after 10 pm, leaving some guests wishing for a longer operating time. On a positive note, the hotel offers practical solutions such as providing snack bags or breakfast bags for guests leaving early for tours.
While the restaurant does not have the option to order food to the room and there have been instances where it was not open, it remains a significant feature of the hotel. Overall, the dining experience at Hotel Capital Bellet is well-regarded, making it a convenient and enjoyable option for both lunch and dinner.
Hotel Capital Bellet offers a mix of spacious and compact rooms. The majority of guests appreciated the large, well-lit rooms, which were often described as clean, comfortable and modern. Many reviews highlighted the beautiful views, particularly of the Andes and San Cristobal hill.
The beds were frequently mentioned as comfortable, contributing to an overall pleasant stay. Some rooms feature modern furnishings and tasteful decorations, enhancing the aesthetic appeal. Some reviews noted the rooms were very quiet, providing a restful environment.
However, there were also remarks about smaller room sizes, which some found to be cramped and lacking adequate space for luggage. Bathroom issues were noted in a few reviews, including poor ventilation, minor maintenance problems and water leakage from the shower.
Despite these minor drawbacks, the general sentiment is positive with good room amenities, cleanliness and comfort being recurring themes. The hotel also offers modern infrastructure and reasonable rates, making it a worthwhile choice for many travelers.
Hotel Capital Bellet offers exceptional comfort when it comes to their beds, making it a top choice for travelers prioritizing a good night's sleep. Reviews frequently highlight the beds as being very comfortable with many guests commenting on the size and coziness. The mattresses are often described as soft and plush, contributing to a restful experience. The bedding quality is also frequently praised with clean and comfortable sheets and pillows adding to the overall comfort.
Some guests noted that the beds were large, even for double accommodations and described the bed quality as excellent. While most comments about the mattresses are positive, a few guests mentioned the mattresses and pillows being a bit too soft or high for their liking. Despite this, the consensus indicates that the beds provide excellent comfort and contribute to the overall positive lodging experience.
Additionally, the cleanliness of the beds and rooms is consistently highlighted, ensuring guests can relax comfortably. The combination of comfortable beds, clean environments and additional amenities like good coffee and breakfast makes Hotel Capital Bellet a recommended option for anyone looking to prioritize a good night's rest during their stay.
Hotel Capital Bellet stands out for its strong emphasis on cleanliness, receiving numerous positive comments from guests. The hotel maintains clean and organized rooms with impeccable attention to detail. Guests have frequently noted that rooms are consistently well-cleaned, comfortable and spacious. The cleaning services are described as very thorough with hotel staff going above and beyond to ensure every area remains spotless.
The facilities, including the bathrooms and common areas, are also highlighted for their cleanliness and modern upkeep. Staff members are commended for their friendly and attentive service, contributing to the overall clean and welcoming atmosphere of the hotel. Daily cleaning routines and the replacement of towels are commonly mentioned, reflecting the hotel's commitment to maintaining a high standard of hygiene.
However, a few reviews mentioned that there were occasional lapses in cleaning standards, such as limited floor cleaning and instances of rooms not being cleaned thoroughly. Despite these occasional concerns, the majority of guests were highly satisfied with the cleanliness, describing the hotel as very clean organized and well-maintained.
Overall, Hotel Capital Bellet offers a clean and comfortable stay with a strong focus on maintaining high standards of cleanliness across all areas, ensuring guests have a pleasant and hygienic experience.
Hotel Capital Bellet positively stands out for its staff's exceptional service and friendliness. Guests frequently highlight the team's attentiveness, politeness and professionalism. The reception staff, in particular, receives praise for their helpfulness and efficiency, ensuring smooth check-ins and quick assistance whenever needed. Many reviews emphasize the courteous and welcoming nature of the entire staff, contributing to a warm and friendly atmosphere throughout the hotel. The housekeeping staff is noted for their diligence and pleasant demeanor, maintaining high cleanliness standards. Several guests appreciated the bilingual capabilities of the staff, particularly their fluency in Portuguese, which enhanced communication and overall service quality.
However, there were occasional mentions of the reception staff being confused with information and a few instances of unhelpfulness or unfriendliness. These isolated comments suggest room for minor improvements, yet they do not overshadow the overall positive experience reported by most guests.
In summary, the staff at Hotel Capital Bellet are generally seen as a significant asset to the establishment, providing excellent service characterized by friendliness, attentiveness and professionalism. Despite a few areas for improvement, the overwhelmingly positive feedback highlights the staff's role in creating a pleasant stay for guests.
Hotel Capital Bellet offers a mixed experience when it comes to internet connectivity. Many guests have praised the Wi-Fi for working well throughout the hotel, noting that it is reliable, stable and fast enough for activities like video conferencing and streaming. Good Wi-Fi reception is reported in various areas, contributing positively to their stay.
However, the experiences are not uniformly positive. Guests report significant issues with Wi-Fi in certain rooms, such as room 703 and those on the 11th floor, where the connection is either non-existent or extremely poor. Some mentions also highlight intermittent connectivity issues and slow speeds at different times.
While the overall connection is adequate in many parts of the hotel, certain areas clearly need improvement to ensure a consistent and top-tier experience for all guests.
Hotel Capital Bellet offers several commendable features when it comes to parking, garnering positive remarks from guests. The most appreciated aspect is the provision of complimentary parking, described as a great cost-saving amenity. Guests also noted the secure nature of the parking lot, giving them peace of mind about the safety of their vehicles.
However, multiple guests pointed out the inconvenience associated with certain aspects of the parking facilities. The access and exit procedures are described as bureaucratic and there is feedback indicating that the parking signage can be confusing and could benefit from better placement or clearer directions. Additionally, the parking lot's physical environment was occasionally noted to be hot and challenging to navigate.
Despite these issues, the general consensus remains favorable towards the availability and convenience of free parking at Hotel Capital Bellet, making it a contributing factor to the overall positive experience of the guests.
Hotel Capital Bellet emerges as a commendable choice for families traveling with children. Guests appreciate its family-friendly atmosphere and secure environment, which adds to the comfort and peace of mind for parents. The availability of family rooms is a notable plus, creating a convenient and welcoming space for larger groups.
The hotel staff goes above and beyond to accommodate the needs of families, exemplified by their willingness to open the kitchen to heat food for a 7-month-old child. This level of attentiveness and care significantly enhances the guest experience.
In addition to its family-friendly features, the hotel's excellent breakfast and prime location further add to its appeal. Guests consistently recommend Hotel Capital Bellet to friends and family visiting Santiago, underscoring its reputation as a reliable and enjoyable destination. While it's also a good choice for couples or single travelers, families will find it particularly recommendable due to its thoughtful amenities and accommodating staff.
Hotel Capital Bellet is a four-star hotel that receives mixed reviews regarding its facilities and services. Many guests found the hotel to offer high-quality and worthy accommodation with an excellent quality-price ratio. The hotel's amenities reflect a good standard, making it a viable option for those seeking a comfortable stay without facing exorbitant prices.
However, some issues have been repeatedly highlighted by guests. Instances of false advertising, especially concerning the promised views of the mountain range, have disappointed some visitors. Additionally, the hotel's general facilities and service standards have been critiqued with some reviewers stating that they do not meet the expectations of a four-star establishment.
Common concerns include the limited variety in the breakfast selection and basic room amenities. Boiler problems causing cold showers, the absence of room service and slow food service at the restaurant have also been contentious points. Housekeeping seems inconsistent with several comments pointing out lapses in cleanliness standards. Furthermore, the elevators are noted for being very slow and insufficient to handle guest traffic efficiently.
Overall, Hotel Capital Bellet provides a mix of strengths and weaknesses, offering good value for money with some trade-offs in service quality and amenity reliability.
Hotel Capital Bellet stands out as an excellent choice for business travelers, offering a combination of good facilities and a strategic location near a subway station and various restaurants. The hotel is recognized for its unique business suite and is part of a larger complex that includes offices, making it particularly convenient for work purposes. Guests frequently highlight the staff's attentiveness and the overall good value for stays, both for business and tourism. While some have noted that the hotel's financial department can be slow to refund deposits, the overall feedback positions Hotel Capital Bellet as a highly recommended, cost-effective option for business trips.
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Location
The area is well-served by supermarkets, convenient stores, cafes and bars, enhancing the overall experience. The hotel's setting on a charming, peaceful street contributes to a relaxing environment perfect for unwinding after a day of exploration. Guests particularly value the combination of strategic location, excellent customer service and comfort, which makes it an ideal base for both leisure and business travelers.
Breakfast
The breakfast is often described as varied, complete and of high quality with some guests mentioning the presence of Nescafé and Nespresso machines for a good coffee experience. The buffet is particularly appreciated for its broad selection, including fresh foods and warm, tasty items. The hotel's breakfast service often exceeds expectations, offering a fantastic start to the day.
However, some guests feel that the breakfast could be improved in certain areas, such as its variety, particularly in sweet options and for those with dietary preferences like vegan or lactose intolerant diets. A few guests mentioned repetitive items and slow replenishment during peak times. There were also some remarks about the cost of breakfast being a bit high and not always included in the stay.
Overall, the breakfast at Hotel Capital Bellet is a strong feature with generally positive feedback, providing a satisfying and varied experience to start the day right.
Dinner
However, some guests note inconsistencies in the food quality and there are mentions of meals being average or sometimes only fair. The restaurant's schedule appears to be a minor inconvenience, as it closes early with no food service available after 10 pm, leaving some guests wishing for a longer operating time. On a positive note, the hotel offers practical solutions such as providing snack bags or breakfast bags for guests leaving early for tours.
While the restaurant does not have the option to order food to the room and there have been instances where it was not open, it remains a significant feature of the hotel. Overall, the dining experience at Hotel Capital Bellet is well-regarded, making it a convenient and enjoyable option for both lunch and dinner.
Rooms
The beds were frequently mentioned as comfortable, contributing to an overall pleasant stay. Some rooms feature modern furnishings and tasteful decorations, enhancing the aesthetic appeal. Some reviews noted the rooms were very quiet, providing a restful environment.
However, there were also remarks about smaller room sizes, which some found to be cramped and lacking adequate space for luggage. Bathroom issues were noted in a few reviews, including poor ventilation, minor maintenance problems and water leakage from the shower.
Despite these minor drawbacks, the general sentiment is positive with good room amenities, cleanliness and comfort being recurring themes. The hotel also offers modern infrastructure and reasonable rates, making it a worthwhile choice for many travelers.
Beds
Some guests noted that the beds were large, even for double accommodations and described the bed quality as excellent. While most comments about the mattresses are positive, a few guests mentioned the mattresses and pillows being a bit too soft or high for their liking. Despite this, the consensus indicates that the beds provide excellent comfort and contribute to the overall positive lodging experience.
Additionally, the cleanliness of the beds and rooms is consistently highlighted, ensuring guests can relax comfortably. The combination of comfortable beds, clean environments and additional amenities like good coffee and breakfast makes Hotel Capital Bellet a recommended option for anyone looking to prioritize a good night's rest during their stay.
Cleanliness
The facilities, including the bathrooms and common areas, are also highlighted for their cleanliness and modern upkeep. Staff members are commended for their friendly and attentive service, contributing to the overall clean and welcoming atmosphere of the hotel. Daily cleaning routines and the replacement of towels are commonly mentioned, reflecting the hotel's commitment to maintaining a high standard of hygiene.
However, a few reviews mentioned that there were occasional lapses in cleaning standards, such as limited floor cleaning and instances of rooms not being cleaned thoroughly. Despite these occasional concerns, the majority of guests were highly satisfied with the cleanliness, describing the hotel as very clean organized and well-maintained.
Overall, Hotel Capital Bellet offers a clean and comfortable stay with a strong focus on maintaining high standards of cleanliness across all areas, ensuring guests have a pleasant and hygienic experience.
Staff
However, there were occasional mentions of the reception staff being confused with information and a few instances of unhelpfulness or unfriendliness. These isolated comments suggest room for minor improvements, yet they do not overshadow the overall positive experience reported by most guests.
In summary, the staff at Hotel Capital Bellet are generally seen as a significant asset to the establishment, providing excellent service characterized by friendliness, attentiveness and professionalism. Despite a few areas for improvement, the overwhelmingly positive feedback highlights the staff's role in creating a pleasant stay for guests.
Wi-Fi
However, the experiences are not uniformly positive. Guests report significant issues with Wi-Fi in certain rooms, such as room 703 and those on the 11th floor, where the connection is either non-existent or extremely poor. Some mentions also highlight intermittent connectivity issues and slow speeds at different times.
While the overall connection is adequate in many parts of the hotel, certain areas clearly need improvement to ensure a consistent and top-tier experience for all guests.
Parking
However, multiple guests pointed out the inconvenience associated with certain aspects of the parking facilities. The access and exit procedures are described as bureaucratic and there is feedback indicating that the parking signage can be confusing and could benefit from better placement or clearer directions. Additionally, the parking lot's physical environment was occasionally noted to be hot and challenging to navigate.
Despite these issues, the general consensus remains favorable towards the availability and convenience of free parking at Hotel Capital Bellet, making it a contributing factor to the overall positive experience of the guests.
Family
The hotel staff goes above and beyond to accommodate the needs of families, exemplified by their willingness to open the kitchen to heat food for a 7-month-old child. This level of attentiveness and care significantly enhances the guest experience.
In addition to its family-friendly features, the hotel's excellent breakfast and prime location further add to its appeal. Guests consistently recommend Hotel Capital Bellet to friends and family visiting Santiago, underscoring its reputation as a reliable and enjoyable destination. While it's also a good choice for couples or single travelers, families will find it particularly recommendable due to its thoughtful amenities and accommodating staff.
4 Star
However, some issues have been repeatedly highlighted by guests. Instances of false advertising, especially concerning the promised views of the mountain range, have disappointed some visitors. Additionally, the hotel's general facilities and service standards have been critiqued with some reviewers stating that they do not meet the expectations of a four-star establishment.
Common concerns include the limited variety in the breakfast selection and basic room amenities. Boiler problems causing cold showers, the absence of room service and slow food service at the restaurant have also been contentious points. Housekeeping seems inconsistent with several comments pointing out lapses in cleanliness standards. Furthermore, the elevators are noted for being very slow and insufficient to handle guest traffic efficiently.
Overall, Hotel Capital Bellet provides a mix of strengths and weaknesses, offering good value for money with some trade-offs in service quality and amenity reliability.
Business
No, Hotel Capital Bellet doesn't have any pool.
No, a spa isn't available at Hotel Capital Bellet.
No, Hotel Capital Bellet doesn't allow dogs.
Yes, parking facilities are available at Hotel Capital Bellet.
No, Hotel Capital Bellet doesn't have a gym.
Location Show Map
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