Hotel Director Vitacura

Santiago -33.40321200, -70.59543300 , Av. Vitacura, 3600 (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Director Vitacura, nestled in the elegant Vitacura neighborhood of Santiago, boasts an enviable location with lush streets and an upscale vibe. The hotel is strategically positioned near parks, top-tier restaurants and the bustling Alonso de Córdova street, offering a perfect balance of tranquility and vibrancy. Guests appreciate the easy access to public transportation and nearby attractions such as the CasaCostanera mall and supermarkets, making it an excellent base for both business and leisure travelers.

The hotel's breakfast offerings are highly praised for their variety, quality and freshness. The breakfast buffet, described as delicious and abundant, features an array of options catering to different tastes and dietary needs. Guests enjoy the cozy ambiance of the breakfast room and commend the attentive service from the breakfast staff. Despite minor criticisms regarding variety and clarity on breakfast costs, the overall sentiment is one of satisfaction and enjoyment.

Dining at the hotel's restaurant is considered a luxurious experience, noted for its excellent food and friendly service. Guests highlight the delicious and freshly prepared meals with room service maintaining the same high quality. While some guests mentioned occasional issues with opening hours, the general feedback is overwhelmingly positive.

The rooms at Hotel Director Vitacura are spacious, well-ventilated and clean, offering comfortable beds and excellent amenities. Many guests appreciate the beautiful views, particularly of the mountains and the peaceful environment conducive to rest. Although some rooms show signs of wear and tear, the cleanliness and service from housekeeping contribute to a positive overall impression.

Cleanliness is a significant strength of the hotel with guests consistently praising the well-maintained and hygienic premises. Despite a few isolated issues, such as lapses in cleaning service upon request, the hotel's high standards of cleanliness are a notable feature.

The staff at Hotel Director Vitacura are frequently commended for their attentiveness and friendliness, creating a welcoming atmosphere. The professional and efficient service across all departments, particularly in dining and housekeeping, enhances the guest experience. Although there are occasional mentions of variability in reception staff service, the overall sentiment is highly positive.

However, the Wi-Fi situation receives mixed feedback with many guests highlighting issues such as poor signal strength and slow speeds, especially on higher floors. The hotel also offers a gym and pool, both receiving generally positive remarks despite some room for improvement in size and cleanliness, respectively.

Parking at the hotel is free and secure, though the space can be tight and somewhat confusing for larger vehicles. The family-friendly environment, spacious rooms and quiet ambiance make it an excellent choice for families, who feel well-accommodated and welcomed.

Lastly, the hotel's proximity to ski resorts and vibrant nightlife adds to its appeal, making it an ideal choice for ski enthusiasts and those looking to enjoy Santiago's varied evening activities. Overall, Hotel Director Vitacura provides a comfortable, clean and well-located option for travelers seeking a balance of relaxation and convenience in Santiago.
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Categories
Family Friendly Hotel
This hotel provides suitable amenities for families. It offers a comfortable and convenient option for those traveling with children.

Business Hotel
Hotel Director Vitacura is suitable for business stays. It provides facilities and services catering to business travelers.

Hotel with Gym
Features a small fitness room with basic machines for a light workout. The hotel's location in Vitacura and comfortable accommodations make it a reasonable option.

4-Star Hotel
This hotel offers comfortable rooms and a convenient location in Vitacura. It provides essential amenities and reliable service. It is a good option for travelers seeking a practical and comfortable stay.

Hotel with Outdoor Pool
Features a pleasant outdoor pool area perfect for relaxation. It is well-located in Vitacura, providing easy access to local amenities.

Hotel near Ski Resorts

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Accessible Hotel

Room Types
Standard King Room The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Family Room (2 Adults + 2 Children) Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.

Triple Room The spacious triple room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The triple room offers a wardrobe, a safe deposit box, a dressing room, a sofa and a flat-screen TV with cable channels. The unit offers 3 beds.

Double Room with Two Double Beds Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a seating area, a wardrobe and a safe deposit box. The unit offers 2 beds.

Suite This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite features air conditioning, a wardrobe, a safe deposit box, a dressing room, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Double Room with Mountain View Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as pool views. The unit offers 2 beds.

Guest Reviews
8.4
Very Good
Location
Nestled in the elegant Vitacura neighborhood of Santiago, Hotel Director Vitacura boasts an exceptional location that has garnered glowing praise from its guests. The hotel is ideally situated near an array of parks, bars and top-tier restaurants, making it a convenient choice for travelers eager to explore the local dining and leisure scene. Its proximity to CasaCostanera mall, supermarkets and the bustling Alonso de Córdova street ensures guests have access to all necessary amenities, including public transportation right outside the hotel.

Guests frequently highlight the hotel’s strategic positioning, which allows for easy access to various points of interest and entertainment options, all within a safe and tranquil environment. Despite being in a peaceful, quiet area, the hotel remains vibrant and lively, offering a perfect balance for both relaxation and activity.

The neighborhood stands out for its high standards with leafy streets and an upscale vibe that adds to the overall appeal. Hotel Director Vitacura’s central location also means guests can enjoy leisurely walks, making it an excellent base for both business and leisure travelers. Whether visiting for commitments or to experience Santiago’s vibrant culture, the hotel’s unbeatable location, coupled with clean and comfortable accommodations, makes it a favored choice among visitors.

Breakfast
Hotel Director Vitacura consistently receives high praise for its breakfast offerings, which are described as delicious, rich and extraordinarily varied. Guests frequently commend the exceptional quality and freshness of the products, noting a wide range of options from fresh fruits to baked goods, catering to various tastes and dietary preferences. Common descriptors include complete, abundant and well-stocked with many reviews highlighting the delightful and cozy breakfast room ambiance.

The breakfast buffet is favored for its balance and more than acceptable quality, often described as very good with some guests even calling it the best breakfast in Santiago. The hotel's attention to detail and the excellent service from breakfast staff contribute to the positive experience, making it a pleasant way to start the day. Despite a few criticisms regarding variety, particularly the limited options for vegetarians and repetitive choices, the overwhelming sentiment is one of satisfaction and enjoyment.

Additionally, the location and clean, comfortable rooms complement the breakfast experience, making the stay at Hotel Director Vitacura a memorable one. Some minor issues, such as clarity on breakfast costs and the absence of breakfast inclusion in some bookings, are noted but do not overshadow the overall positive reception of the breakfast service.

Dinner
Hotel Director Vitacura is home to a superb restaurant that consistently receives high praise from its guests. Positive feedback highlights the restaurant as a luxurious dining option with a great price-quality relationship. Both the food and service are frequently described as very good to excellent. Diners delight in the delicious and freshly prepared meals with many recommending the lunch and dinner offerings specifically. The attentive and friendly dining staff further enhance the experience.

The restaurant's menu is diverse and impressively executed by the chef, who delivers amazing and fantastic dishes. Guests also appreciate the convenience of room service, which maintains the same high quality as the restaurant itself. Breakfast options are good and highly rated, though there was mention of occasional delays in opening.

The facilities are generally well-regarded, contributing to a pleasant dining ambiance. However, a few remarks note limited opening hours and an instance of closure despite prior confirmation of availability, which might be areas for improvement.

Overall, the dining experience at Hotel Director Vitacura is considered excellent with delicious cuisine and attentive service being the standout features that guests commend.

Rooms
Hotel Director Vitacura offers an overall comfortable and enjoyable experience for guests, especially emphasizing the spaciousness and comfort of its rooms. Numerous reviews highlight the impressive size of the rooms, noting that they are very spacious and well-ventilated. The rooms are reported to be clean with comfortable beds that ensure a good night's sleep. Many guests mention the excellent room amenities, such as good closet space and well-maintained facilities.

The rooms also provide beautiful views, particularly of the mountains, which add to the pleasant ambiance. Despite some mentions of the rooms being outdated and showing signs of wear and tear, guests generally appreciate the cleanliness and the extent of space available.

Rooms are described as quiet and conducive to rest with some possessing terraces that enhance the stay experience. Air conditioning units and sound insulation received mixed feedback with some noting issues like noise or poor cooling efficiency.

Room service and housekeeping are praised, contributing to the overall positive impression of the accommodations. However, it seems there are occasional maintenance problems, such as faulty locks and weak room lighting, which detract slightly from the overall experience.

In summary, Hotel Director Vitacura's rooms excel in comfort and space, providing a peaceful and restful environment. The hotel balances slight wear and tear with excellent cleanliness and service, offering good value for money and a comfortable stay for both business and leisure travelers.

Beds
Hotel Director Vitacura's beds have garnered overwhelmingly positive remarks from guests, cited for their comfort and spaciousness. Descriptions such as very comfortable, super comfortable and perfect emphasize the consistent satisfaction with the bed quality. The beds are noted to be large, big and even huge, meeting the expectations for those seeking ample space for a restful night.

Additionally, the beds are complemented by high-quality, clean bedding, contributing to an overall cozy sleeping experience. With adjectives like excellent and spectacular frequently used, it's clear that the beds significantly enhance guests' stay.

Even though there were a few mentions of some beds being just okay and isolated comments about mattress firmness and pillow filling, the dominant narrative praises the hotel's attention to comfort and cleanliness in their bedding arrangements.

For travelers prioritizing restful and spacious accommodations, the beds at Hotel Director Vitacura stand out as one of the hotel's strongest features.

Cleanliness
Hotel Director Vitacura is consistently praised for its high standards of cleanliness and well-maintained premises. Guests frequently compliment the very clean and spacious rooms, highlighting the excellent cleanliness and hygiene maintained throughout the hotel. The hotel is described as clean, cozy and comfortable with super clean accommodations that offer both comfort and neatness. Many reviews emphasize the top-notch cleanliness with daily room cleaning contributing to a pleasant stay.

However, a few minor issues were noted. Some guests mentioned lapses in cleaning service upon request and specifically pointed out cleanliness concerns with baby chairs and occasional hairs found in the bathrooms. The cleanliness of corridors and tray removal timing from outside rooms were also highlighted for improvement. Despite these occasional remarks, the overall sentiment towards cleanliness at Hotel Director Vitacura remains very positive, making it a reliable choice for travelers prioritizing hygiene and comfort.

Staff
Hotel Director Vitacura is frequently praised for its staff's attentiveness and friendliness, creating a welcoming atmosphere for guests. Many reviews highlight the staff's promptness and willingness to help with any request or issue, describing their service as professional, kind and efficient across all departments, including reception, dining and housekeeping.

Guests particularly note the excellent service provided by dining staff, noting their friendly demeanors and attentive care during meals. Housekeeping staff also receive commendations for their thoroughness and attention to detail, contributing to the overall positive experience at the hotel.

Despite the overwhelmingly positive feedback, there are some instances where reception staff have been described as unfriendly or inattentive. These critiques suggest variability in the level of service provided at the front desk with some guests feeling a lack of empathy and initiative from the receptionists.

Nonetheless, the general consensus is that the hotel's staff members significantly contribute to a pleasant stay with their kind, cordial and attentive nature, ensuring guests feel valued and well-cared for throughout their visit.

Wi-Fi
The Wi-Fi situation at Hotel Director Vitacura has received mixed feedback from guests. While some appreciated the good reception and favorable connection quality, noting that the Wi-Fi was good at times and had overall satisfactory performance in some areas, many others highlighted significant issues. Common complaints included poor and unstable signals, frequent interruptions that affected TV applications and slow speeds. In particular, guests mentioned that the Wi-Fi signal was weak or nonexistent in certain rooms, particularly on higher floors like the 11th. There were also comments about Wi-Fi speed limiters and the overall need for improvement in internet connectivity. Despite the generally clean rooms and attentive service, the inconsistent Wi-Fi was a recurrent issue that guests felt could be better managed.

Gym
Hotel Director Vitacura offers the added advantage of a pool and gym, contributing to its appeal as a lovely hotel. The gym features adequate facilities, although it is on the smaller side and could benefit from additional equipment. Guests also have access to a sauna, which complements the gym amenities. Despite its compact size, the gym facilities receive positive remarks and are considered good or very good by several guests. However, some users found the gym difficult to use, indicating room for improvement.

Pool
The pool at Hotel Director Vitacura features a reasonable size and rarely feels overcrowded, even during peak summer. Guests frequently appreciate the nice and comfortable outdoor terrace, where they can relax and enjoy meals. Though opinions on cleanliness vary with some guests noting dirt and mold, the surrounding pool area itself generally receives positive remarks for its ambiance. The staff also garners praise for their helpfulness and politeness. Despite some critiques of a cold and occasionally unclean pool, the overall sentiment towards the pool area tends to lean on the positive side, especially when considering the quality of service.

Parking
Hotel Director Vitacura offers free parking facilities, which many guests found to be very appropriate, useful and secure. The parking garage is integrated and private, ensuring a safe spot for vehicles. Despite its advantages, though, the parking lot does have some notable drawbacks. The space can feel quite tight and narrow, posing challenges for larger vehicles such as vans due to the low height clearance of 1.90 meters. Additionally, the organization and lighting within the parking area have been flagged as areas needing improvement with some reviews mentioning it was dark, gloomy and somewhat confusing.

Overall, while the parking availability at Hotel Director Vitacura is generally appreciated for being free and secure, the limited space and need for better arrangement and lighting are points to consider for guests planning to drive larger vehicles.

Family
Hotel Director Vitacura offers an excellent environment for families, making it an ideal choice for a family trip or stay. Guests have consistently praised the spaciousness and friendliness of the family rooms, which accommodate various family sizes comfortably. The hotel's family-friendly and safe atmosphere is a significant highlight, creating a relaxing environment where visitors can unwind with their loved ones.

Reviewers particularly appreciate the attentive service provided by the staff, especially in the dining areas. The hotel's quiet ambiance, thanks to good insulation from outside noise, ensures a peaceful experience, perfect for a good rest. Those traveling with young children have found the hotel to be accommodating and welcoming. Despite occasional minor disturbances from kids playing around the lobby or during fire alarms, the overall sentiment towards the family-friendly nature of Hotel Director Vitacura remains highly positive.

Many guests express their intention to return and recommend the hotel to others. The combination of a family-oriented setting, comfortable accommodations and dedicated service makes Hotel Director Vitacura a commendable choice for families looking to enjoy a restful and enjoyable stay.

Ski
Nestled in an ideal location, Hotel Director Vitacura attracts ski enthusiasts due to its proximity to renowned ski resorts, making it a prime choice for those eager to hit the slopes. Guests frequently highlight the hotel's convenience for skiing, mentioning it as perfect for a ski getaway. The hotel is particularly noted for its easy access to Valle Nevado, where preparation and transfers are seamless and straightforward, although the costs for transfers can be notable. Overall, the ski services provided by the hotel are praised for their convenience, solidifying the hotel’s reputation as a great base for a skiing adventure.

Nightlife
The nightlife around Hotel Director Vitacura offers a vibrant and varied experience with numerous trendy bars and restaurants. Guests appreciate the good selection and great variety of eateries, bars and shops, creating an enjoyable and lively atmosphere. The area is considered safe, making it an inviting spot for evening activities. Additionally, the hotel's proximity to an exclusive mall provides convenient options for dining and shopping. Despite some minor concerns such as tight parking spaces, the overall sentiment highlights the area as an appealing destination for nightlife.

4 Star
Hotel Director Vitacura impresses with its excellent breakfast and attentive staff, creating a welcoming atmosphere whilst remaining affordable. It consistently delivers what one expects from a four-star hotel with high-quality facilities and a good standard overall. The hotel exudes a four-star experience with its accessibility and well-maintained premises.

However, certain aspects could be optimized. Some guests feel that the rooms lack the amenities typically found in a four-star hotel and could benefit from modernization. The absence of smart TVs in the rooms has also been noted as a shortfall. Despite these points, the hotel still feels like a solid four-star establishment, offering a promising stay with a need for a few improvements to fully meet its category's expectations.

Business
Hotel Director Vitacura receives praise for its well-maintained, clean and comfortable environment, making it a suitable choice for business travelers. The hotel is conveniently located in Vitacura, close to conference venues, ensuring ease of access for those attending business meetings. Guests highlight the good facilities and business amenities provided by the hotel, including assistance and spaces conducive to teleworking. The rooms are described as perfect for a business trip, offering the necessary comfort and value for money.

The hotel's services are particularly favored for their functionality and convenience with many business travelers indicating they always stay there during their trips. The combination of a great cost-benefit ratio and the hotel's proactive customer service add to the overall positive experience. While there have been mentions of miscommunications in business settings, the overall recommendation remains strong, especially for those on business trips. Guests appreciate the central location and the high quality of the accommodations, often expressing the intention to return.

Accessible
Hotel Director Vitacura receives praise for its accessibility features, catering well to guests with disabilities. Visitors noted the ease of access throughout the hotel, including accessible parking, rooms and elevators. The bathrooms were also adapted for wheelchair use, although some mentioned that more wheelchair-specific amenities could be added. Guests appreciated the clean and comfortable rooms with facilities like the pool also being accessible. The hotel's staff is highlighted for their friendliness, adding to the overall welcoming environment. Wi-Fi availability and a well-maintained property further enhance the stay experience. However, there were minor issues such as a non-functional safe box and some rooms being colder than expected. Overall, the hotel provides a comfortable and accessible option for visitors.

Outdoor Pool
The outdoor pool at Hotel Director Vitacura is generally well-received by guests. Many appreciate its good size and find it refreshing and comfortable. Despite being frequently full, the pool never feels crowded. Several guests have described it as nice and wonderful. Cleanliness is noted positively by many with the pool being well-maintained. However, some guests have reported instances where the pool appeared small, unclean or in a bad state, indicating occasional issues with maintenance. Overall, the pool is seen as a positive feature of the hotel.


Yes, Hotel Director Vitacura has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Director Vitacura.

Yes, Hotel Director Vitacura welcomes dogs.

Yes, parking facilities are available at Hotel Director Vitacura.

Yes, Hotel Director Vitacura has a gym.

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