hUB Providencia

Santiago -33.42455700, -70.61892200 , 333 Antonio Bellet (Show on Map)


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewshUB Providencia is highly praised for its exceptional location in the trendy Providencia neighborhood. The hotel is conveniently close to supermarkets, pharmacies, restaurants, bars, cafes and multiple subway stations, making it an ideal base for exploring the city. The safe, peaceful residential area adds to the tranquility of the stay, while the modern facilities and comfortable rooms, equipped with kitchenettes, cater well to longer visits. The hotel staff, frequently described as attentive, friendly and helpful, significantly enhance the overall guest experience.

The breakfast at hUB Providencia is appreciated for its taste, variety and high-quality coffee with many guests finding it a satisfactory start to the day. However, it could benefit from more variety and creative options, particularly for extended stays. The dining experience is mostly positive with the hotel's multiple dining options offering exquisite, delicious dishes and a great wine selection. Some areas for improvement include expanding the dinner menu and better training for certain staff members.

The rooms are modern, well-apportioned and clean, featuring comfortable beds and practical amenities like kitchenettes. While most guests find the rooms cozy and well-designed, some point out issues with sound insulation and minor maintenance problems. Cleanliness is generally high, although there are occasional complaints about dust in obscure areas and inconsistent cleaning of shared spaces and facilities.

Staff service is a standout feature with numerous mentions of their attentiveness, friendliness and helpfulness. Receptionists are especially commended for their efficiency and welcoming demeanor, contributing significantly to the positive guest experience.

The WiFi gets mixed reviews with many guests finding it excellent for business use, while others report issues with speed and connectivity. The gym, albeit small and located underground, meets basic fitness needs but could improve in lighting, ventilation and equipment maintenance.

The rooftop pool offers stunning views of the Andes and cityscape, providing a beautiful spot to relax. However, its small size, cool temperature and occasional maintenance issues are noted drawbacks. The family-friendly nature of the hotel is frequently applauded with well-equipped kitchens and a peaceful location making it ideal for families with children.

Overall, hUB Providencia offers a compelling blend of convenience, comfort and quality service, making it a desirable choice for a diverse range of travelers.
Show more
Categories
Hotel Taking Steps Towards Sustainability
This hotel has a water sustainability system where each apartment has an individual thermos for hot water.

Hotel with Outdoor Pool
hUB Providencia features a seasonal outdoor swimming pool and a terrace. The hotel offers family rooms and is located in the Providencia area.

Hotel near Ski Resorts

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard Studio Includes a kitchenette and a pull-down bed

Studio Includes a kitchenette and a pull-down bed.

Superior Studio Includes a fully equipped kitchenette.

Standard Double Suite Includes a fully equipped kitchenette.

Queen Suite - Disability Access Includes a fully equipped kitchenette.

Guest Reviews
Location
hUB Providencia is exceptionally well-regarded for its prime location in the fashionable Providencia neighborhood. The hotel is noted for being close to key points of interest including supermarkets, pharmacies and a myriad of restaurants, bars and cafes. Guests frequently highlight its proximity to multiple subway stations, making it convenient for exploring the city.

The hotel is situated in a safe and peaceful residential area, which ensures a tranquil stay despite its central location. Many reviews emphasize the ease of walking to tourist attractions, shopping centers and even nature spots like Cerro San Cristóbal, perfect for those who enjoy exploring on foot.

Visitors also appreciate the hotel's modern facilities and comfortable rooms, often noting that the infrastructure and cleanliness are excellent. The presence of small kitchenettes in some rooms is a bonus for longer stays. Moreover, there's frequent mention of the friendly and helpful staff, adding to the overall positive experience.

In summary, hUB Providencia offers a strategic and functional base for visitors, blending convenience, comfort and a vibrant neighborhood ambiance to deliver a satisfying stay for both leisure and business travelers.

Breakfast
The guest reviews of 'hUB Providencia' present a diverse range of opinions on the breakfast experience, highlighting both positive and negative aspects. Many guests appreciated the breakfast for its taste and variety, describing it as delicious, hearty and well-served. Some particularly noted the high-quality coffee, fresh fruits and the wholesome nature of the meal. The service at the breakfast venues was commonly praised for being attentive and kind, contributing to a pleasant dining experience.

However, several reviewers mentioned that the breakfast could benefit from more creativity and diversity. It was frequently described as repetitive with limited options, particularly for guests staying for extended periods. Some guests expressed disappointment over the lack of fruit variety and the quality of items such as bread and vegetables. The breakfast service faced criticism for being expensive and not always included in the room rate, which caused some confusion and dissatisfaction among guests.

The ambiance and location of the breakfast venues were generally considered favorable, adding to the overall experience. Despite the mixed reviews, many guests felt that the breakfast provided a satisfactory start to the day, even if there were suggestions for improvement in variety and consistency.

Dinner
The dining experience at hUB Providencia receives mixed but mostly positive reviews from guests. The hotel features multiple dining options, including a super tasty restaurant on the top floor and another on the ground level, both praised for their excellent and varied food. The restaurants offer high-quality dishes, often described as exquisite and delicious with some highlighting the great selection of wines. Guests appreciate the direct access to these dining spots and the overall lively ambiance, as well as the good prices for the quality provided.

Despite the commendations, there are areas that require improvement. Some guests noted the limited options on the dinner menu and the lack of a children's menu. Additionally, certain staff at the nearby restaurant and café were reported to be rude and arrogant. There were also issues with foreign debit and credit card payments, as well as minor complaints about service speed. However, the provision of sufficient kitchen utensils allowed some guests the convenience of cooking in their rooms, which was a nice alternative.

Maintaining the high quality of food and service, especially focusing on staff training and expanding the menu, could further enhance the overall dining experience. The conveniently located restaurants, offering both authenticity and a varied selection, are a significant draw for those staying at hUB Providencia.

Rooms
hUB Providencia presents itself as a modern and versatile hotel, seamlessly blending comfort with practicality. Guests consistently praise the accommodation for being well-appointed, spacious and contemporary with the added convenience of fully equipped kitchenettes ideal for quick meals. The rooms are generally clean, featuring comfortable beds and an adequate number of power outlets.

Visitors enjoy the strategic location of the hotel, which is close to various subway stations, markets, restaurants and cafes. They appreciate the peaceful and tranquil atmosphere, making it suitable for both work and relaxation. Many reviews highlight the cozy and warm ambiance of the rooms, complemented by beautiful interior designs and thoughtful room layouts.

However, certain aspects could use improvement. Sound insulation between rooms is often cited as inadequate and maintenance issues like malfunctioning doors, room cards and occasional cleanliness lapses, especially in the common areas and bathrooms, have been noted. Despite these concerns, the heating and air conditioning systems generally function well, ensuring a comfortable stay.

Overall, hUB Providencia offers a pleasant mix of modernity and comfort with well-structured rooms that cater to the needs of both business and leisure travelers. The combination of its excellent location, room amenities and general cleanliness makes it a compelling choice for those visiting the area.

Beds
The beds at hUB Providencia draw a variety of reactions from guests with a clear trend leaning towards positive feedback. Many visitors praise the beds and pillows for being extremely comfortable, often highlighting them as a standout feature of their stay. Terms like "super comfortable," "very comfortable," and "comfortable bed" are frequent in the reviews, suggesting a generally satisfactory sleep experience. Some guests go as far as to call the beds "wonderful" and "marvelous," often noting the high quality of bedding and linens as well.

However, there are some inconsistencies. A few guests mentioned that the beds were smaller than expected or felt the mattresses were of poor quality with some describing them as hard or uncomfortable. There are occasional complaints about narrow comforters and the use of sofa beds that do not provide the desired comfort. Despite this, the overall consensus tilts towards a positive experience with the comfort of the beds with many guests appreciating the clean and welcoming atmosphere of their rooms.

Cleanliness
Reviews for the hUB Providencia generally highlight a satisfactory level of cleanliness and comfort with many guests describing the hotel rooms as clean organized and cozy. The cleaning staff received praise for their daily efforts, making sure rooms were well-kept and tidy throughout guests' stays. Many found the rooms to be very clean, functional and nicely decorated, appreciating the hotel's modern and neat facilities.

However, there were some areas noticed that need improvement. Common complaints included dust and dirt in less obvious places, like behind headboards or chairs and some wear and tear in the hallways. Bathrooms were another point of concern with several reviews mentioning dirty doors, tiles and floor stains, along with inadequate hygiene during some cleaning services.

Shared spaces and facilities received mixed feedback. While some guests found them clean and well-maintained, others noticed issues such as dirty pool areas and neglected common spaces. Additionally, a few reviews pointed to inconsistencies in cleaning quality, especially over weekends and holidays.

Overall, the hotel managed to impress most guests with its cleanliness in private rooms, but there is room for improvement in thoroughness and upkeep of public areas and facilities.

Staff
Guest reviews of the 'hUB Providencia' hotel consistently highlight the exceptional service provided by the staff. Across numerous reviews, the staff is frequently described as very attentive, friendly, helpful, kind and polite. Guests have specifically mentioned remarkable employees, including Felipe, Gabriela, Álvaro, Martha, Manuel and Angelo, who have impressed with their excellent customer service and valuable tips.

Several reviews commend the entire reception team for their warm welcome and professionalism, noting that the receptionists efficiently handle check-ins and are always ready to assist with any requests. Additionally, housekeeping and catering staff have also been praised for their friendliness and attention to detail, making guests feel comfortable and well-cared for during their stay.

Despite this overwhelmingly positive feedback, a few reviews point out areas for improvement, such as the need for better training for some staff members and more consistent communication. There were isolated mentions of unresponsive or indifferent attitudes from a few employees, but these do not overshadow the general consensus of a hardworking and courteous team.

In summary, hUB Providencia boasts a dedicated and hospitable staff that greatly enhances the guest experience with their friendly demeanor and readiness to help, making it a standout feature of the hotel.

Wi-Fi
Guests' opinions about the WiFi at hUB Providencia show a mix of experiences. Some describe the connection as excellent, highlighting its suitability for activities like teleconferencing and video calls with a few noting it worked perfectly or provided a great experience. There are mentions of the WiFi being generally adequate for business use with specific praise for its good connectivity and availability throughout the hotel.

However, others encountered significant issues, including long periods without internet, slow speeds, high latency and overall poor performance. Several guests reported WiFi failures during their stay, indicating inconsistency in the service. Notably, the WiFi was said to have intermittent connectivity and to sometimes fail, especially affecting activities requiring a stable connection.

The staff's responsiveness to these issues was noted positively with several guests mentioning that the team helped resolve internet problems, which suggests a degree of support and effort to address connectivity concerns. Overall, while many guests found the WiFi satisfactory or excellent, particularly for professional use, there were recurring complaints about its reliability and speed.

Gym
The gym at hUB Providencia receives mixed reviews from guests. Positively, the gym operates 24 hours and meets basic fitness needs for many with some guests noting that it is well-equipped and decent. Despite its small size, several users found it satisfactory for basic workouts, mentioning the presence of essential equipment. However, the underground location contributes to several drawbacks. Many reviews mention poor lighting and inadequate ventilation as significant issues. Furthermore, there are comments about outdated or broken equipment and the need for more dumbbells and supplementary items. Overall, while functional, the gym could benefit from improvements in space, maintenance and equipment.

Pool
The rooftop pool at hUB Providencia offers a mixed experience for guests. Many admire the idyllic setting and beautiful views of the Andes Mountains and cityscape, making it a pleasant spot to relax and enjoy a refreshing dip, especially during the summer. The area around the pool is often described as a nice place to unwind with great beds to lie in and spectacular sunset views from the terrace.

However, the pool itself is frequently noted as being smaller than expected with some guests finding it too chilly and expressing a desire for it to be heated. The number of sun beds and seating can be limited with some seats being uncomfortable. Maintenance concerns have also been raised with reports of dirty pool edges, minimal cleaning and occasional litter from cans and bottles around the pool area.

Despite these drawbacks, the pool remains a popular feature for its scenic location and the overall experience it offers. It’s a great spot for cooling down and chilling out, albeit for a limited time as some guests noted restrictions on pool access duration and early closure hours.

Family
hUB Providencia emerges as a highly family-friendly destination, ideal for those traveling with children of all ages. Families frequently commend the peaceful area in which it's located, noting it as particularly suitable for a serene family stay. The presence of a well-equipped kitchen in each accommodation stands out as a significant advantage, making meal preparation for young ones notably easier. This perk is especially appreciated by families with small children, allowing them to manage dietary needs effortlessly.

The rooftop pool is another highlight, providing a perfect space for children to unwind, especially during the summer. Despite a few cleanliness issues noted with the pool area, many families found it enjoyable and beneficial. The hotel staff receives praise for their willingness to assist with children, further enhancing the ease of family travel.

The excellent breakfast and strategic location also contribute to the overall positive experience for families. Guests often mention that their children, including even the youngest travelers, had a great time, reinforcing the hotel's family-friendly environment. The on-site café offers additional convenience, though some guests mentioned the absence of a children's menu as a minor drawback.

Overall, hUB Providencia is highly recommended for family vacations due to its accommodating facilities, helpful staff and the tranquil surroundings that lend themselves well to a relaxing family getaway.

4 Star
hUB Providencia is a well-regarded four-star hotel that boasts an excellent location and impressive structure. With its modern and comfortable rooms, the hotel offers a pleasant stay for both families and business travelers. Guests appreciate the hotel's facilities, including a well-equipped gym and a beautiful terrace, providing a suitable atmosphere for relaxation and exercise.

The staff's friendliness and competence contribute positively to the overall experience, ensuring excellent service and making guests feel valued. The spacious and modern rooms are noted for their cleanliness and comfort, adding to the hotel's appeal. However, some guests have mentioned that both the rooms and hallways can be quite dark.

Breakfast, while generally well-received, has been pointed out as an area that could offer more variety. Despite this minor shortfall, the hotel provides good value for money with its reasonable pricing and quality amenities. The modern design and clean, well-maintained facilities align well with the expectations for a four-star establishment.

Occasional issues, such as internal communication during check-out, have been noted but were resolved efficiently, ensuring that they did not significantly impact the overall positive experience. Overall, hUB Providencia stands out as an excellent choice with its combination of comfort, modern amenities and prime location, making it a reputable option for a four-star stay.

Accessible
The hUB Providencia boasts excellent accessibility, making it a favorable choice for guests with disabilities. The hotel is strategically located, accessible to two main roads and close to the subway, which ensures ease of movement. Guests appreciate the superb location, noting that the hotel itself has a good vibe and offers easy access to everything. The facilities are designed to accommodate strollers and wheelchairs with rooms that provide good accessibility. Despite a few noted issues such as the lack of a changing table in the bathroom and occasional room-specific accessibility concerns, the overall experience remains positive with secure and accessible public transit options nearby.

Outdoor Pool
HUB Providencia boasts a rooftop pool that consistently garners positive remarks from guests. The pool area is widely appreciated for its stunning views, making it an excellent spot for relaxation and unwinding after exploring the city. Visitors particularly enjoy the beautiful scenery and the opportunity to watch the sunset from the terrace.

The rooftop pool, although small, is maintained well and kept super clean, providing a refreshing dip, especially in the summer months. Its location on the terrace adds an appealing aesthetic, enhancing the overall experience with a picturesque setting.

However, some guests noted a few downsides, such as the pool being smaller than expected with limited sunbeds and no sun umbrellas. Additionally, the pool is not heated, which may be a consideration for those visiting during cooler weather.

Despite these minor drawbacks, the rooftop pool remains a highlight of the hotel, praised for its serene ambiance and as a perfect spot for cooling down and relaxing in a quiet neighborhood.

Romantic
Located in a charming area known for its romantic allure, hUB Providencia offers the perfect setting for couples seeking a memorable escape. Guests rave about the hotel's romantic ambiance and arty room styles, which set the stage for intimate moments and unforgettable experiences. The location itself is ideal for romantic adventures with opportunities to hike and watch the stars, making it perfect for a honeymoon or a special getaway like Valentine’s Day.

Couples celebrating anniversaries or simply looking for a serene, love-filled retreat find hUB Providencia to be an excellent choice. Young people and seasoned romantics alike appreciate the thoughtful touches and the overall atmosphere, which is designed to cater specifically to lovers. From the scenic views to the carefully curated room decor, every detail contributes to a romantic stay at this charming hub.


Yes, hUB Providencia has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at hUB Providencia.

No, hUB Providencia doesn't allow dogs.

No, parking facilities aren't available at hUB Providencia.

Yes, hUB Providencia has a gym.

Location Show Map
More Options
  • Hotel in Santiago

  • 8.6 Very Good

  • From $103

  • Hotel in Santiago

  • 8.8 Excellent

  • From $143

  • Hotel in Santiago

  • 9.4 Excellent

  • From $151

  • Hotel in Santiago

  • 9.1 Excellent

  • From $136



7,052,422

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ