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Summary of reviewsThe ibis budget Santiago Providencia offers an appealing stay for budget-conscious travelers, solo adventurers and couples with a few noted caveats for families. The primary strength of the hotel is its prime location in the Providencia neighborhood, praised for its proximity to major attractions, metro stations like Manuel Montt and various dining and entertainment options. Guests find the area safe and tranquil, ideal for relaxed evening strolls.
Rooms, though compact and sometimes cramped, are clean and modern, providing essential amenities that meet basic needs effectively. The tidiness extends throughout the hotel with consistently high marks for cleanliness and maintenance. Despite the compact size and some design quirks, the rooms maintain a functional and cozy atmosphere.
Staff at the hotel receive significant acclaim for their friendliness and helpfulness, enhancing the overall guest experience with efficient and attentive service. This focus on staff interactions contributes positively to the comfort and satisfaction of the guests.
Breakfast at the hotel garners mixed reviews. While many appreciate the variety and quality, noting it as a good start to the day, others point out the lack of variety and occasional overcrowding, making it clear there is room for improvement in this area.
Additional amenities like free Wi-Fi are generally well-received with the connection being steady and fast for most guests, though some report occasional connectivity issues. Parking is available and appreciated, despite the narrow spaces requiring careful maneuvering.
For business travelers, the hotel’s central location, quiet rooms and reasonable pricing provide a satisfactory setup for short stays. Accessibility features are in place, ensuring a comfortable experience for guests with disabilities, although there are minor limitations.
Pet-friendly policies allow guests to travel with their dogs, making it a suitable choice for pet owners. While the hotel is commendable for short stays and basic accommodations, those with larger families or seeking more spacious and luxurious options might want to consider alternatives. Overall, ibis budget Santiago Providencia offers great value for money with its cleanliness, location and service being standout features. Show more
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Categories
Hotel Taking Steps Towards Sustainability
As an Accor property, ibis budget Santiago Providencia is committed to the brand's sustainability initiatives, which typically include efforts in waste reduction, energy efficiency, and water conservation.
Dog Friendly Hotel
This hotel is tagged as being pet-friendly.
Hotel with Parking
The hotel offers free private parking and free self parking on site. This provides straightforward and cost-free parking for guests.
Accessible Hotel
This hotel offers accessible rooms and is wheelchair accessible. It features a lift, ensuring accessibility to various floors for guests with mobility needs.
Hotel near Ski Resorts
Family Friendly Hotel
Business Hotel
Room Types
Standard Double RoomThe double room includes a private bathroom fitted with a walk-in shower. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, parquet floors, heating as well as mountain views. The unit has 1 bed.
Standard RoomThe triple room includes a private bathroom equipped with a shower. The air-conditioned triple room provides a flat-screen TV with cable channels, a private entrance, parquet floors, heating as well as mountain views. The unit offers 2 beds.
Standard Twin RoomThe double room includes a private bathroom equipped with a shower. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, parquet floors, heating as well as mountain views. The unit offers 2 beds.
Special Offer - Double Room with PackageThe double room includes a private bathroom equipped with a shower. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, parquet floors, heating as well as mountain views. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
The 'ibis budget Santiago Providencia' boasts an exceptional location, highly praised for its proximity to numerous attractions. Situated in the vibrant Providencia neighborhood, the hotel is within walking distance of many bars, restaurants, supermarkets and cafes, catering well to food enthusiasts and casual diners alike. One of the standout features is its nearness to the Manuel Montt Metro Station, facilitating easy access to Santiago's extensive public transportation network and making it convenient to explore the city's main sights without much hassle. Many guests highlighted the safety and tranquility of the area, making it a pleasant place for walks, even at night. Additionally, the location proves beneficial for those visiting medical centers or attending local events. This central and well-connected spot allows guests to enjoy a relaxing stay while being close to the hustle and bustle of the city's attractions and essential services.
Breakfast
The breakfast at ibis budget Santiago Providencia receives a mix of praise and criticism from guests. On the positive side, many reviews mention that the breakfast is good, varied and of high quality with terms like very good, great, excellent and very complete frequently used. Guests appreciate the buffet-style service, the friendly staff and the plentiful and fresh options available. Some reviews highlight that the breakfast met or exceeded expectations and is ideal for those seeking a convenient morning meal.
However, there are recurring concerns about the lack of variety with several guests noting the absence of items like eggs and the repetitive nature of the offerings. The breakfast is described as basic, simple and even mediocre by some. The dining area is often deemed too small and insufficient for the number of guests, leading to a crowded and less functional experience. Furthermore, many reviewers find the cost of breakfast to be expensive, especially given the limited variety and basic quality of the food provided.
In summary, while the breakfast at ibis budget Santiago Providencia is generally seen as satisfactory and enjoyable by many, there is room for improvement in terms of variety and value for money.
Rooms
Located in the bustling heart of Santiago, the ibis budget Santiago Providencia offers a mix of practicality and comfort, making it an ideal choice for short stays and budget-conscious travelers. Guest reviews highlight the rooms as being notably clean and modern with a layout that maximizes the limited space available. The compact size of the rooms is a common theme, often described as small, narrow and even cramped, which might pose challenges for those traveling with significant luggage or expecting more spacious accommodations.
Despite the size, the rooms manage to provide essential amenities and are reported to be quiet and functional. The cleaning service receives consistent praise, ensuring that rooms are spotless and well-maintained. Comfort is another strong point with guests appreciating the cozy atmosphere and the overall cleanliness of the space.
However, the design does come with some drawbacks. The bathrooms, often criticized for their tiny dimensions and lack of ventilation, might be inconvenient for some guests. The layout features a shower and sink within the main bedroom area, which can feel unusual and lacks privacy. Additionally, amenities like a minibar, wardrobe and modern television are absent, which might affect longer stays or those needing extra conveniences.
The ibis budget Santiago Providencia offers a good cost-benefit ratio, especially for solo travelers or couples seeking a centrally located accommodation. The rooms, while petite, are designed to meet Ibis standards and cover basic needs effectively, making it a practical choice for a brief stopover or a business trip. Nonetheless, travelers should manage expectations regarding room size and facilities, understanding that the emphasis here is efficiency over luxury.
Beds
The beds at ibis budget Santiago Providencia receive widespread praise for their comfort with many guests emphasizing that they found the beds to be very comfortable, allowing for good rest and quality sleep. Words like "super comfortable," "exquisite," and "good quality" are frequently used to describe the bedding experience. Cleanliness and fresh-smelling sheets also enhance the sleeping experience.
However, there are recurring issues mentioned. Some guests find the beds narrow and unsuitable for more than one person and there are complaints about the spring mattresses feeling uncomfortable for some. The bedding, including blankets and pillows, varies in opinion—while some describe them as cozy and comfortable, others found them inadequate in size and comfort, particularly noting the lack of fitted sheets and the tendency of the bed linens to shift.
Additionally, the upper bunk beds, often located above the main beds, pose challenges with their small size and awkward access via step ladders. Specific complaints note that they might be uncomfortable or unsafe for children. Despite these criticisms, for the most part, the beds provide a restful and satisfactory experience for many travelers.
Cleanliness
The hotel ibis budget Santiago Providencia is consistently praised for its cleanliness. Guests frequently highlight the clean and comfortable rooms, which are well-kept and organized. The general cleanliness of the facilities is often described as impeccable and the hygiene standards appear to be very high, matching expectations for a modern and budget-friendly hotel. The cleaning staff are noted for their diligence, ensuring that rooms and common areas are maintained daily to a high standard.
While the rooms are small and compact, typical of the Ibis brand, they are clean and tidy. Linen is described as fresh and immaculate and the overall cleanliness of hotel amenities such as the reception and communal areas also receive positive comments. The hotel's adherence to cleanliness protocols, especially considered essential during the pandemic, adds to the sense of security and comfort for the guests.
However, there are occasional remarks pointing out minor issues such as unclean spots under beds or noise complaints, but these seem to be exceptions rather than the rule. Some guests noted minor lapses in cleaning standards on specific days, such as unclean sinks or missed room servicing, but overall, the impression is that the hotel maintains a high level of cleanliness.
In summary, ibis budget Santiago Providencia is a well-maintained, clean and modern budget hotel, offering great value for its price. The uniform praise for its cleanliness and tidiness assures guests of a pleasant and comfortable stay.
Staff
The reviews for 'ibis budget Santiago Providencia' highlight the hotel's standout feature: its staff. Guests consistently praised the friendliness, attentiveness and helpfulness of the employees. Words like "super friendly," "very attentive," and "always willing to help" appear frequently, emphasizing the efforts the staff put into making guests feel welcome and comfortable. Specific mentions of receptionists and doormen illustrate individual instances of exceptional service.
While there were occasional notes about less desirable interactions, the overall tone suggests that these are exceptions rather than the norm. The efficiency of the check-in and check-out processes received commendation, alongside the staff’s quick and effective problem resolution.
The positive feedback suggests not just good service but an environment fostered by kindness, patience and readiness to assist with any needs or provide local advice. Good reception and security services also contribute to a sense of safety and ease during a stay.
Overall, the staff's consistent and exceptional attention contributes significantly to the hotel’s high marks for hospitality and customer service, enhancing the guest experience amid a well-maintained and strategically located hotel.
Wi-Fi
At 'ibis budget Santiago Providencia,' guests generally find the Wi-Fi satisfactory and appreciate its steady and good speed. Words like good, appreciated and excellent frequently describe the internet connection, indicating a dependable experience for many visitors. The Wi-Fi coverage is noted to be decent with good access in most areas. However, some guests highlight connectivity issues, particularly during late hours and mention that Wi-Fi sometimes drops or is slow but functional. A few reviews indicate specific problems with Wi-Fi not working in certain areas or rooms. Overall, while the Wi-Fi service is largely considered functional and adequate, there are occasional reports of inconsistent coverage and connectivity issues that suggest room for improvement.
Parking
Located in a prime area, ibis budget Santiago Providencia offers guests the added benefit of ample parking options. The hotel's location ensures easy access to nearby metro stations and the popular Costanera Center, making it a convenient choice for both drivers and those utilizing public transportation.
The hotel boasts modern facilities with spacious and accessible parking areas, which are often described as comfortable and always available. Guests appreciate the controlled, safe parking environment, including valet service and free parking options.
However, some reviews note that the parking spaces can be quite narrow, requiring careful maneuvering. Despite this minor inconvenience, the overall feedback indicates that the parking facility meets the needs of most travelers efficiently.
In summary, ibis budget Santiago Providencia manages to offer a convenient and favorable parking experience, enhancing the overall stay for its guests.
Family
ibis budget Santiago Providencia offers a mix of experiences for families, solo travelers and couples. Located in a prime area with exceptional service and cleanliness, it is praised for being perfect for solo and couple travelers and providing a comfortable and enjoyable experience for two people. However, it also receives mixed feedback regarding family-friendliness.
Families noted that while they had a great time overall, there are areas in need of improvement. The rooms are described as not entirely family-friendly with some guests mentioning that kids’ beds are uncomfortable and even unsafe. Additionally, the bunk beds posed issues, such as elderly family members hitting their heads.
Despite these concerns, the hotel provides a child-friendly atmosphere with an arcade console that kids can enjoy and the general vibe is good for children. However, some elements like the absence of a minibar and occasional service lapses, like forgetting a child’s towel, have been mentioned as areas needing attention.
On a positive note, the pet-friendly policy stands out, accommodating families traveling with dogs. In summary, ibis budget Santiago Providencia is a well-located hotel with great service, better suited for short stays and couples, but with potential room for improvement in catering to families.
Business
Located conveniently in a central business area, ibis budget Santiago Providencia serves as an ideal spot for business travelers. The hotel offers essential services and functional amenities making it particularly suitable for short business stays.
Guests frequently highlight the hotel's awesome cost-benefit ratio, emphasizing its reasonable rates and good price-quality relationship for both accommodations and breakfast. Quiet, clean and basic rooms provide a comfortable environment for resting after a long day of work and meetings, especially for those looking to stay for just one or two days.
The business center and good desk space equip the establishment well for business-related tasks. Moreover, the surrounding area features several venues for dining and relaxation, allowing guests to unwind after their professional engagements. Overall, for anyone passing through Santiago on business, the ibis budget Santiago Providencia offers an operational and budget-friendly solution.
Accessible
Travelers who prioritize accessibility will appreciate the ibis budget Santiago Providencia for its thoughtful accommodations and convenient location. The hotel features rooms and services tailored for people with disabilities, ensuring a comfortable stay. Guests noted that the hotel is generally accessible with specific mentions of accessible rooms and parking spaces. The location is also a bonus, situated near metro and bus stops, making it easy to explore the city. The reasonable cost-value ratio is another highlight, making it suitable for those who spend much of their time sightseeing. While there were a couple of minor issues such as the absence of a safe or elevator, overall, the hotel meets the needs of travelers looking for good accessibility options at an affordable price.
Dog Friendly
Ibis Budget Santiago Providencia is highly regarded for its pet-friendly facilities and services, making it an excellent choice for travelers with pets. The hotel’s dog-friendly accommodations come with thoughtful details, such as providing disposable bags for pet waste and a welcome package for pets. Guests appreciated the warm welcome and attentive care given to their pets. The small fee for bringing pets is considered reasonable given the quality of service and the positive experience for both pets and their owners. This hotel stands out as a very good option for those seeking a comfortable stay while traveling with pets, ensuring a pleasant experience for all.
No, ibis budget Santiago Providencia doesn't have any pool.
No, a spa isn't available at ibis budget Santiago Providencia.
Yes, ibis budget Santiago Providencia welcomes dogs.
Yes, parking facilities are available at ibis budget Santiago Providencia.
No, ibis budget Santiago Providencia doesn't have a gym.