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Summary of reviewsBlue Tree Towers All Suites Santo André offers a compelling stay experience, primarily lauded for its exceptional location and friendly staff. Set in an upscale neighborhood, the hotel is conveniently close to ABC Shopping Mall and various restaurants, cafes, supermarkets, banks and pharmacies. It is also well-connected via public transportation, making it an ideal choice for both leisure and business travelers.
Guests consistently praise the spacious and comfortable rooms, often described as feeling like mini-apartments. These rooms feature separate living areas, small kitchens, balconies and marble bathrooms. Though some guests have noted that certain aspects of the decor and furniture could use an update, the overall sentiment is positive, highlighting the rooms' cleanliness and functional layout.
The breakfast experience at the hotel is generally well-received, offering a diverse selection of fresh fruits, breads, yogurts, pastries and savory items. The breakfast staff's friendliness and attentiveness further enhance the positive dining experience. Dinner at the hotel's restaurant receives mixed reviews; while many guests appreciate the quality and fair pricing of the food, others cite inconsistent service and occasional lapses in food quality.
Cleanliness is a strong point with many guests commending the spotless, well-maintained rooms and public areas of the hotel. The staff receives high accolades for their exceptional service, friendliness and readiness to assist, contributing to a welcoming atmosphere.
While the Wi-Fi service experiences mixed feedback with some guests lauding its strength and others criticizing its inconsistency, the hotel's efforts to resolve issues are noted. The gym and pool facilities receive varied reviews with some guests enjoying these amenities while others suggest improvements in equipment and maintenance.
Parking at the hotel is convenient but comes with additional costs, a point of contention for some guests. Nevertheless, the availability of parking is appreciated.
Families find Blue Tree Towers All Suites Santo André particularly accommodating with spacious rooms and a family-friendly atmosphere. The hotel offers good value for money with clean, safe and suitably equipped rooms for families.
In summary, Blue Tree Towers All Suites Santo André is recognized for its strategic location, spacious and comfortable rooms, excellent breakfast and remarkable staff service, making it a preferred choice for a comfortable stay in the area. Show more
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Categories
Family Friendly Hotel
This hotel offers suites, providing more space for families. The positive feedback it has garnered suggests it creates an ideal atmosphere for special occasions, making it suitable for family stays.
Hotel with Parking
This hotel offers self parking. It is a popular choice among travelers and features event facilities, suggesting ample space and organization for parking.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Suite PremierThis suite features a living room, kitchenette, balcony and private bathroom with a shower and toiletries. The kitchenette comes with a sink, a balcony, microwave, utensils (plates,cups and cutlery) and water boiler. It has a double bed, LED cable TV, digital safe, wireless internet access and central air conditioning.
Junior Suite with 1 Double Bed and 1 Single BedThis suite offers a living room, kitchenette and a private bathroom with a shower. It has a LED cable TV, digital safe, wireless internet access and central air conditioning.
Junior SuiteThis junior suite offers a living room, kitchenette and a private bathroom with a shower. It has a double bed, LED cable TV, digital safe, wireless internet access and central air conditioning.
Family Junior SuiteThe spacious family room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The family room's kitchen is available for cooking and storing food. Boasting a balcony, this family room also features a dining area, a wardrobe and a TV with cable channels. The unit offers 3 beds.
Guest Reviews
8.4
Very Good
Location
The Blue Tree Towers All Suites Santo André stands out for its exceptional location, frequently praised by guests. Nestled in an upscale neighborhood, the hotel is conveniently close to ABC Shopping Mall, supermarkets, banks, pharmacies and a variety of restaurants and cafes. Public transportation options including a nearby train station make getting around the city easy, enhancing the hotel's appeal for both leisure and business travelers. Additionally, the proximity to various commercial and dining options within walking distance adds a layer of convenience.
Guests also highlight the hotel’s excellent breakfast offerings, featuring a diverse selection of fruits, breads, yogurts and savory items, which complements their positive dining experiences at nearby eateries. The combination of strategic positioning, high accessibility and nearby amenities such as parks and gyms contributes to a positive stay experience.
Along with location, visitors appreciate the spacious rooms and good facilities, noting the comfort and cleanliness. The consistent theme of favorable remarks towards the courteous and helpful staff also underscores the hotel’s commitment to good service. While some reviews suggest that aspects of the hotel's infrastructure could benefit from updates, the overall sentiment emphasizes the strategic and advantageous location as well as the comprehensive breakfast experience.
Breakfast
The breakfast at Blue Tree Towers All Suites Santo André generally receives positive feedback from guests with many describing it as good, great or even excellent. Guests appreciate the variety and freshness of the options available, highlighting items such as fresh fruit, yogurts, pastries and savory snacks. Several reviews note the friendliness and attentiveness of the breakfast staff, contributing to a positive dining experience.
Some reviewers mentioned that the breakfast meets their expectations with comments such as reasonable, okay or satisfactory. Certain elements, like bread quality, could be improved as some found it dry. There are occasional mentions of the breakfast being simple or modest but still efficient and well presented.
There are instances of less favorable experiences. A few guests found the breakfast offerings repetitive or lacking in variety and some noted specific issues like cold coffee or missing items. However, these negative aspects are relatively sparse compared to the overall positive feedback.
In summary, the breakfast at Blue Tree Towers All Suites Santo André is generally well-received, offering a good variety of fresh and tasty options with room for minor improvements in certain areas.
Dinner
Blue Tree Towers All Suites Santo André offers a restaurant that has received mixed reviews regarding its dinner service. Many guests praise the quality of food, describing it as excellent, well-prepared and delicious with some highlighting fair pricing for the meals. On the positive side, diners relished their experiences, mentioning very nice dinners and well-seasoned dishes that left them satisfied.
However, there is a noticeable disparity in experiences, as several reviews pointed out shortcomings. Some guests found the dinner disappointing, citing issues with quality and flavor not matching the price charged. Others noted specific problems such as cold and tasteless steaks, weak service and even the unavailability of certain menu items like pizza dough. The restaurant's service and menu consistency seem areas where improvements are needed.
Overall, while there are commendations for the restaurant's dinner offerings, there are also significant gaps that the hotel could address to enhance guest satisfaction consistently.
Rooms
The rooms at Blue Tree Towers All Suites Santo André are frequently praised for their spaciousness and comfortable layouts, often described as feeling like mini-apartments. Guests appreciate the separate living areas, small kitchens and balconies that many of the rooms offer. The marble bathrooms and numerous outlets contribute to the functionality and convenience of the rooms.
However, the decor and furniture in some rooms are noted to be outdated with several guests suggesting that a renovation would be beneficial. Issues with cleanliness and maintenance, such as musty smells, dirty bathrooms, torn curtains and noisy or faulty air conditioning, are also mentioned. Despite these criticisms, many guests find the accommodations to be clean, well-maintained and welcoming.
The ample space and thoughtful layout, including dining and work areas, are particularly valued by guests. Views from the rooms and the inclusion of amenities like electric kettles add to the overall positive experience. While there are some reports of noise and occasional lapses in room service, the majority find the rooms comfortable and suitable for both rest and business purposes. Overall, the size and convenience of the rooms stand out as key highlights of the stay at this hotel.
Beds
At Blue Tree Towers All Suites Santo André, the majority of guest reviews highlight the positive aspects of the hotel's beds with many guests describing them as comfortable, soft and wonderful. The cleanliness of the beds and sheets is also frequently mentioned positively, contributing to a pleasant sleeping experience. Guests appreciate the firmness and comfort of the mattresses and the choice of pillows available, which have ensured a restful sleep for many.
However, some reviews indicate inconsistencies with a few guests finding the beds uncomfortable and noting that the mattresses are showing signs of age and need replacement. There are comments about beds being too soft or too hard and the pillows lacking in quality, leading to a less enjoyable stay for some.
Despite these mixed reviews, the overall consensus leans towards a positive experience with comfortable bedding, making Blue Tree Towers All Suites Santo André a decent choice for travelers prioritizing a good night's sleep.
Cleanliness
Blue Tree Towers All Suites Santo André generally receives positive feedback regarding its cleanliness. Many guests highlight the spotless and thoroughly maintained accommodations. The rooms are described as clean, cozy and organized, which contributes to an overall comfortable stay. Daily and thorough cleaning routines are apparent, as multiple reviewers praise the meticulous maintenance and general hygiene of the rooms.
However, some guests note areas for improvement, particularly in room cleaning consistency. A few guests mention encountering dusty floors, moldy bathrooms and unappealing smells, indicating occasional lapses in the cleaning standards. Additionally, some common areas and amenities like carpets and bathroom grout could benefit from more frequent and detailed attention.
Despite a few negative remarks, most visitors seem satisfied with the cleanliness and maintenance of their rooms. The attentive and helpful staff also plays a crucial role in upholding cleanliness and organization standards throughout the hotel. This consistency resonates well with guests who place high importance on hygiene and a well-kept environment.
Staff
The staff at Blue Tree Towers All Suites Santo André consistently receive high praise for their exceptional service and friendliness. Guests frequently highlight the staff's attentiveness, politeness and helpful nature. Many reviews commend the reception team for their warm and efficient service with specific mentions of staff members like Andreia, Ivo, Daiane, Sylvia and Gionni who made a positive impact. The hotel staff are often described as lovely, friendly, professional and always ready to assist.
Despite isolated comments about a few employees being less cheerful or overly serious, the overall impression is that of a welcoming and professional team, striving to meet the needs of their guests promptly and courteously. The cleaning team also receives acknowledgment for their friendliness and efficiency. Various guests noted that any issues experienced during their stay were quickly resolved by the attentive staff.
The breakfast service and overall hospitality management, led by commendable individuals, also add to the positive experience, making the hotel’s atmosphere pleasant and inviting. The staff's dedication to ensuring a comfortable and enjoyable stay is evident from the numerous reviews, contributing to a high level of guest satisfaction at Blue Tree Towers All Suites Santo André.
Wi-Fi
The Wi-Fi experience at Blue Tree Towers All Suites Santo André receives mixed feedback from guests. On a positive note, some visitors commend the Wi-Fi for being strong throughout the hotel with efficient and accessible internet that supports activities such as video conferencing effectively. There are mentions of good and even excellent internet, indicating that, at times, the service can be very satisfactory.
However, the majority of comments reflect a range of issues with the Wi-Fi. Guests frequently point out problems such as slow speeds, inconsistency and weak signals. Several reviews note difficulty in connecting to the network or altogether lacking an internet connection with complaints about no Wi-Fi being offered or the connection being too poor to use. The internet service is described as needing improvement with some guests even stating that it was disappointing and terrible.
Despite these issues, it’s noted that the staff are responsive and try to resolve Wi-Fi problems as they arise. Yet, overall, it seems the hotel's Wi-Fi service requires significant upgrades and consistency improvements to meet guests' expectations fully.
Gym
The gym at Blue Tree Towers All Suites Santo André is a mixed bag based on guest reviews. Some visitors appreciated and liked the facility, noting that it met their expectations and found it useful. Others described it as nice or good. Despite these positive remarks, several guests felt the gym was inadequate, mentioning its small size, poor appeal and lack of necessary equipment. Some also noted that the gym setup required improvements. While the presence of a gym is a perk, it’s clear that enhancements to the equipment and environment could make it more appealing to all guests.
Pool
The pool at Blue Tree Towers All Suites Santo André has received varied reviews, but the majority highlight its positive aspects. Guests frequently describe the pool as very nice, neat, clean and well-maintained. Many appreciate the pool for being nice and relaxing with some specifically mentioning that it's an excellent feature of the hotel's leisure facilities, which also include saunas and a fitness center.
The infrastructure around the pool appears solid and it is often praised for being a great place to unwind. Several reviews highlight that the pool area is good with clean and inviting waters and it's a pleasant spot to spend some time with the pool receiving sunlight for most of the day, albeit only in the morning.
On the downside, there are some mentions of the pool being uncared for or not in use and in a few instances, it was even found empty. Additionally, some guests noted that the pool area could get crowded, potentially affecting the overall experience.
In summary, while there were occasional issues with the pool's maintenance and availability, many guests found the pool to be a standout feature of their stay at Blue Tree Towers All Suites Santo André, thanks to its cleanliness, good infrastructure and the relaxing atmosphere it provides.
Parking
Guests of Blue Tree Towers All Suites Santo André have highlighted mixed experiences regarding the hotel's parking facilities. On the positive side, the parking facilities are available on-site and have received praise for their general availability. Some guests appreciated the convenience of the in-house parking, marking it as a noteworthy feature.
However, there are several criticisms. The most frequent concern is the paid nature of the parking with multiple guests expressing dissatisfaction over separate parking fees and a lack of prior notification about these charges. There were suggestions that complimentary parking could enhance the overall experience. Additionally, the valet service received mixed reviews with some guests finding it subpar and in need of improvement. There was also feedback about the parking spaces being quite tight, indicating a need for better accommodation for vehicles.
Overall, while the parking at Blue Tree Towers offers convenience, the associated costs and quality of service may leave room for improvement.
Family
Blue Tree Towers All Suites Santo André is an excellent choice for families seeking a comfortable and spacious stay. The family-friendly atmosphere is repeatedly highlighted with accommodations that include studio apartments, private bedrooms and living rooms equipped with extra beds, making it perfect for a family of four. Guests appreciate the clean and safe environment and rooms that are described as very spacious and particularly suitable for extended family seating.
The hotel offers a relaxing environment, emphasizing comfort and suitability for families. Reviews mention that it’s an excellent value for money, providing enjoyable accommodations that cater to the needs of the entire family. The family suites come with necessary amenities like additional beds and blankets, ensuring a cozy and pleasant stay. Overall, Blue Tree Towers All Suites Santo André is recognized for its great space, family-oriented services and excellent cost-benefit ratio.
4 Star
Blue Tree Towers All Suites Santo André is positioned as a four-star establishment that strikes a fair balance between quality and value. Guests have highlighted its comfortable accommodations, specifically mentioning good beds and pleasant showers. The location is often described as extraordinary, adding significant appeal for travelers.
The facilities, including a four-star pool, are generally considered satisfying and many reviewers find the hotel to deliver fantastic value for money, comparable to other mid-range hotels with similar ratings.
However, there are mentions of the hotel showing signs of wear and tear, which are a point of concern for some guests. While a portion of the reviewers found the service level satisfying for a four-star hotel, others felt there was room for improvement.
Overall, Blue Tree Towers All Suites Santo André is consistently rated as a good four-star hotel with a great cost-benefit ratio, despite some areas that might need attention to truly meet the four-star expectations.
Business
Blue Tree Towers All Suites Santo André stands out as an ideal destination for business travelers, consistently praised for its excellent value for money. Renowned for being convenient and practical, this property is perfectly tailored to meet the demands of work-focused stays. The hotel provides ample business services, including meeting rooms and conference facilities, catering well to business meetings and events.
Guest reviews highlight that the rooms are spacious, offering a conducive environment for both work and relaxation. The infrastructure supports remote work efficiently, ensuring business travelers can maintain productivity. Located strategically, it offers a significant advantage for those on business trips, proving to be a popular choice among corporate visitors.
The overall cost-benefit is highly appreciated, making it an attractive option for efficient expenditures. While the hotel incorporates a flat building under the Blue Tree brand, it still manages to deliver a comprehensive suite of business amenities, making it a very suitable choice for professionals. Despite the lack of a distinct business area, the hotel's features collectively create a perfect workspace that caters to all business travel needs.
Outdoor Pool
The outdoor pool at Blue Tree Towers All Suites Santo André stands out for its cleanliness and organization, providing a pleasant and hygienic environment for guests. The pool area is well-maintained, creating a fresh atmosphere that enhances the overall experience. Guests appreciate the spaciousness of the pool and the neat surrounding area, which adds to the appeal. However, some visitors noted a shortage of sun loungers around the pool, which could impact comfort for those looking to relax by the water. Despite this, the outdoor space remains an attractive feature of the hotel.
Honeymoon
For couples seeking a memorable romantic retreat, Blue Tree Towers All Suites Santo André emerges as an exceptional choice. This hotel has garnered positive feedback for creating the ideal atmosphere for special occasions, particularly anniversaries and honeymoons. Guests have highlighted the venue as perfect for a honeymoon getaway, noting its romantic vibes that enhance the overall experience. Whether celebrating an anniversary or looking for a place imbued with romantic ambiance, the hotel delivers an impeccable setting for an unforgettable stay.
Luxury
Blue Tree Towers All Suites Santo André clearly excels in providing a luxurious experience for guests. The accommodations are described as luxurious with spacious and well-appointed rooms that contribute significantly to the overall luxury ambiance. Elegant decor and numerous amenities add to the high-end feel of the hotel. The attentive staff further enhances the experience, ensuring that guests' stays are both comfortable and memorable. This hotel is ideally suited for those seeking a refined and opulent environment during their stay.
Romantic
Blue Tree Towers All Suites Santo André offers an ideal setting for couples looking to celebrate special moments. The hotel provides a romantic atmosphere, perfect for anniversaries and getaways. Guests frequently highlighted the cozy and romantic ambiance, making it a top choice for partners seeking a quiet and intimate stay. The location is praised as perfect for romantic getaways, ensuring visitors have a memorable and affectionate experience. Ultimately, this hotel stands out as a very good option for couples wanting a serene and romantic retreat.
Yes, Blue Tree Towers All Suites Santo André has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Blue Tree Towers All Suites Santo André.
No, Blue Tree Towers All Suites Santo André doesn't allow dogs.
Yes, parking facilities are available at Blue Tree Towers All Suites Santo André.
Yes, Blue Tree Towers All Suites Santo André has a gym.