Crowne Plaza Santo Domingo by IHG
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Summary of reviewsCrowne Plaza Santo Domingo by IHG, enjoys a prime location on the scenic Malecon and offers spectacular views of the Caribbean Sea. Its proximity to major attractions like the Zona Colonial, Obelisk, Juan Baron Square, Independence Park and El Conde Street makes it an ideal choice for travelers, whether they are exploring the city or enjoying local dining options.
The hotel is commended for its cleanliness, well-maintained facilities and spacious rooms. Guests consistently praise the large, comfortable beds and the generally impeccable cleanliness of both the rooms and public spaces. The staff is noted for their exceptional service, professionalism and attentiveness, ensuring that guests feel welcomed and well-cared for. Specific mentions of individuals like Socrates and Caroline highlight the personalized and friendly service offered.
Breakfast at Crowne Plaza Santo Domingo receives high marks for its quality and variety, featuring a buffet that caters to diverse tastes with fresh and hearty options. Although some find it slightly expensive, the consensus is that it is impressive and well worth the cost. Dinner experiences are mixed with some guests lauding the excellent quality and delicious dishes, while others point out issues with menu variety, food quality and pricing. Service during dinner has received criticism for being slow at times.
The pool area, though noted as being smaller than expected and occasionally too cold, provides a clean and welcoming environment with beautiful sea views and extended hours for nighttime swimming. Additionally, the availability of high-speed WiFi and ample parking add to the convenience for both leisure and business travelers.
Overall, Crowne Plaza Santo Domingo delivers a comfortable and enjoyable stay with its serene escape, exceptional service, cleanliness and prime location, making it a highly recommended choice for visitors to Santo Domingo.
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The hotel is commended for its cleanliness, well-maintained facilities and spacious rooms. Guests consistently praise the large, comfortable beds and the generally impeccable cleanliness of both the rooms and public spaces. The staff is noted for their exceptional service, professionalism and attentiveness, ensuring that guests feel welcomed and well-cared for. Specific mentions of individuals like Socrates and Caroline highlight the personalized and friendly service offered.
Breakfast at Crowne Plaza Santo Domingo receives high marks for its quality and variety, featuring a buffet that caters to diverse tastes with fresh and hearty options. Although some find it slightly expensive, the consensus is that it is impressive and well worth the cost. Dinner experiences are mixed with some guests lauding the excellent quality and delicious dishes, while others point out issues with menu variety, food quality and pricing. Service during dinner has received criticism for being slow at times.
The pool area, though noted as being smaller than expected and occasionally too cold, provides a clean and welcoming environment with beautiful sea views and extended hours for nighttime swimming. Additionally, the availability of high-speed WiFi and ample parking add to the convenience for both leisure and business travelers.
Overall, Crowne Plaza Santo Domingo delivers a comfortable and enjoyable stay with its serene escape, exceptional service, cleanliness and prime location, making it a highly recommended choice for visitors to Santo Domingo.
Casino Hotel
While sources indicate the presence of casinos in close proximity, this hotel itself may not have one directly on-site. However, its location in Santo Domingo offers easy access to nearby gaming establishments and city attractions.
Hotel with Spa
The Crowne Plaza offers an outdoor pool, whirlpool, and a spa for relaxation. Guests have 24/7 access to the gym and can unwind at the pool bar. The rooms are stylish and air-conditioned, ensuring a comfortable and relaxing stay.
Family Friendly Hotel
This hotel offers family rooms that can accommodate larger groups. Amenities include an outdoor pool and children's menus. Its location on the Malecon provides easy access to family-friendly activities along the waterfront.
Dog Friendly Hotel
This hotel is part of the IHG group and welcomes pets, offering a satisfactory experience for guests traveling with their dogs.
Romantic Hotel
Located on George Washington Avenue, this hotel offers stunning ocean views and a luxurious experience, perfect for a romantic stay. The amenities and location enhance the intimate atmosphere.
Hotel with Swimming Pool
The hotel features a spacious outdoor pool with a separate children's area. The pool area includes comfortable seating and a poolside bar, providing a perfect spot for families and individuals to unwind.
Outdoor Pool
Business Hotel
Crowne Plaza is known for catering to business travelers, offering amenities like meeting rooms, business centers, and convenient locations. Its facilities are well-suited for hosting corporate events and meetings.
Hotel with Parking
Provides complimentary parking and is known for its rooftop pool. It offers a comfortable experience with essential amenities.
Accessible Hotel
This hotel offers comprehensive accessibility with wheelchair accessible rooms, ADA compliant guest rooms and access routes, accessible door locks, grab bars, tall toilets, adequate clear turning space in bathrooms, tubs with grab bars, portable bathtub seats, and handheld showers with hoses.
Hotel with Gym
Provides a fitness center for guests looking to maintain their exercise regimen. The gym is equipped with modern machines and free weights.
Hotel with Outdoor Pool
Crowne Plaza Santo Domingo by IHG offers an outdoor pool for guests to enjoy. The hotel also provides a whirlpool, adding another option for water-based relaxation.
Hotel for Honeymoon
5-Star Hotel
Guest Reviews
Crowne Plaza Santo Domingo by IHG, boasts a remarkable location, admired by guests for its convenience and scenic beauty. Positioned directly on the picturesque Malecon, it offers breathtaking views of the Caribbean Sea, further enhancing the appeal of this well-situated hotel. Guests appreciate its proximity to the charming old colonial town with major attractions like the Zona Colonial, Obelisk, Juan Baron Square, Independence Park and El Conde Street within a comfortable walking distance. Numerous dining options and restaurants nearby make it an ideal choice for food enthusiasts.
The hotel itself garners high praise for its cleanliness, well-equipped facilities and spacious rooms. Many reviews highlight the comfort of the large rooms and beds and the simplicity and functionality of the amenities provided. The pool and breakfast services also receive positive remarks.
Parking availability and high-speed WiFi add to the convenience, making it suitable for both leisure and business stays. The exceptional service from the friendly and attentive staff further enhances the overall guest experience. For those seeking a serene escape with spectacular sea views and easy accessibility to the city's main attractions, Crowne Plaza Santo Domingo stands out as an excellent choice.
Breakfast at Crowne Plaza Santo Domingo receives high praise from guests for its quality and variety. The buffet-style offerings are described as excellent, diverse, fresh and hearty with a selection that caters to different tastes. Notably, the breakfast menu is characterized as both complete and varied, providing plenty of warm options to start the day. The service is another highlight with staff attentiveness and friendliness frequently mentioned, enhancing the overall breakfast experience. Despite some comments on it being slightly expensive, the consensus is that the breakfast is impressive and well worth it.
Dinner at the Crowne Plaza Santo Domingo by IHG, seems to be a mixed experience for guests. Many reviewers praised the dinner, describing it as excellent and delicious, highlighting exceptional dishes such as the captivating ceviche. The overall dining experience in the restaurant was noted for its excellent quality food, despite some guests finding the offerings significantly overpriced.
On the other hand, several guests were less impressed, citing poor food quality and limited menu options. Some even considered the dinner experience disappointing with specific complaints about certain dishes like the "sancocho". Service during dinner times was also mentioned as being slow by some guests, which could detract from the dining experience.
In summary, while the dinner at this hotel has received notable commendations for its quality and appeal, there are areas, particularly in service and pricing, that need attention to enhance the overall guest experience.
At Crowne Plaza Santo Domingo by IHG, guests often highlight the spacious and comfortable rooms as a major advantage. Many rooms come with stunning ocean views, contributing to a relaxed and pleasant stay. The facilities are described as highly suitable for working activities, making it an ideal spot for business travelers. Guests frequently praise the cleanliness of the rooms, describing them as impeccable with comfortable bedding that ensures a good night's sleep.
The staff received positive mentions for their friendliness and professionalism, adding to the overall pleasant experience. The hotel is well-located, making it convenient for exploring the nearby Zona Colonial. In terms of value for money, many visitors believe they received good quality for the price paid.
However, not all feedback is entirely positive. Some guests experienced issues with room assignments not matching their bookings and there were occasional mentions of the cleaning standards being inconsistent. A few guests also felt that some items from the hotel’s menu were overpriced. Despite these few drawbacks, the majority of reviews indicate that the rooms at Crowne Plaza Santo Domingo contribute significantly to a comfortable and enjoyable stay.
The beds at Crowne Plaza Santo Domingo by IHG consistently receive high praise from guests for their exceptional comfort. Visitors frequently highlight the superior comfort of both the mattresses and pillows with some describing them as the best they have ever slept on. Many guests note that the beds are large and perfectly conducive to a restful night's sleep, contributing to an overall sense of relaxation. The impeccable cleanliness of the rooms, combined with spacious accommodations and friendly, helpful staff further enhance the experience. Some guests also appreciated the added touch of being assigned to suites with incredible views. Overall, this hotel is noted for providing an environment where rest and comfort are prioritized, especially when it comes to the quality of its beds.
Visitors to Crowne Plaza Santo Domingo by IHG, frequently highlight the exceptional cleanliness found throughout the establishment. Reviewers consistently commend the hotel for maintaining a pristine environment with special mentions of spotless rooms, facilities and public areas. Cleanliness extends to the restaurant, where immaculate conditions enhance the dining experience. Guests also appreciate the hospitable and attentive staff, who contribute to the overall positive atmosphere. Despite one report of housekeeping oversights like not replacing towels and toiletries, the general consensus confirms a high standard of cleanliness, making the hotel a comfortable and safe place to stay. The hotel’s well-maintained facilities and the fresh, clean ambiance are also recurring themes, reinforcing the property's commitment to providing a hygienic and pleasant environment for its guests.
The guest reviews of Crowne Plaza Santo Domingo by IHG, highlight the outstanding service provided by the staff. Praised for being extremely helpful, accommodating and professional, the staff consistently go above and beyond to meet every request with attentiveness and a genuine passion for serving. Numerous reviews commend their friendliness, courteous demeanor and exceptional hospitality, making guests feel welcomed and well-cared for. Specific mentions of individuals like Socrates and Caroline underscore the personalized and attentive service offered. The service in the dining hall also receives acclaim for its consistency and attentiveness. Guests frequently note the impeccable cleanliness and comfort, contributing to an overall excellent experience. The staff’s readiness to assist and solve any problems ensures a smooth and enjoyable stay for all visitors.
The pool area at Crowne Plaza Santo Domingo by IHG, offers several standout features that guests appreciate. Located on the second floor, it provides a beautiful setting to watch sunsets. Many guests find the pool area to be generally very nice, describing it as clean and welcoming. It also boasts a sea view, which enhances the overall experience. The pool can be used until 11:00 PM, which is a significant advantage for those looking to enjoy a nighttime swim.
However, some guests noted that the pool appears shorter than it looks in photos and a few mentioned that the water in both the pool and the jacuzzi can be too cold. Despite these minor drawbacks, the positive aspects like the cleanliness and the enjoyable temperature of the pool leave a lasting impression on visitors. Overall, the pool area is a pleasant spot to relax and enjoy the hotel's amenities.
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Location
The hotel itself garners high praise for its cleanliness, well-equipped facilities and spacious rooms. Many reviews highlight the comfort of the large rooms and beds and the simplicity and functionality of the amenities provided. The pool and breakfast services also receive positive remarks.
Parking availability and high-speed WiFi add to the convenience, making it suitable for both leisure and business stays. The exceptional service from the friendly and attentive staff further enhances the overall guest experience. For those seeking a serene escape with spectacular sea views and easy accessibility to the city's main attractions, Crowne Plaza Santo Domingo stands out as an excellent choice.
Breakfast
Dinner
On the other hand, several guests were less impressed, citing poor food quality and limited menu options. Some even considered the dinner experience disappointing with specific complaints about certain dishes like the "sancocho". Service during dinner times was also mentioned as being slow by some guests, which could detract from the dining experience.
In summary, while the dinner at this hotel has received notable commendations for its quality and appeal, there are areas, particularly in service and pricing, that need attention to enhance the overall guest experience.
Rooms
The staff received positive mentions for their friendliness and professionalism, adding to the overall pleasant experience. The hotel is well-located, making it convenient for exploring the nearby Zona Colonial. In terms of value for money, many visitors believe they received good quality for the price paid.
However, not all feedback is entirely positive. Some guests experienced issues with room assignments not matching their bookings and there were occasional mentions of the cleaning standards being inconsistent. A few guests also felt that some items from the hotel’s menu were overpriced. Despite these few drawbacks, the majority of reviews indicate that the rooms at Crowne Plaza Santo Domingo contribute significantly to a comfortable and enjoyable stay.
Beds
Cleanliness
Staff
Pool
However, some guests noted that the pool appears shorter than it looks in photos and a few mentioned that the water in both the pool and the jacuzzi can be too cold. Despite these minor drawbacks, the positive aspects like the cleanliness and the enjoyable temperature of the pool leave a lasting impression on visitors. Overall, the pool area is a pleasant spot to relax and enjoy the hotel's amenities.
Yes, Crowne Plaza Santo Domingo by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Crowne Plaza Santo Domingo by IHG.
Yes, Crowne Plaza Santo Domingo by IHG welcomes dogs.
Yes, parking facilities are available at Crowne Plaza Santo Domingo by IHG.
Yes, Crowne Plaza Santo Domingo by IHG has a gym.
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