Radisson Hotel Santo Domingo

Santo Domingo 18.47800600, -69.92848600 , Presidente Gonzalez 10 Esquina Tiradentes (Show on Map)
8.1
Very Good


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Summary of reviewsThe Radisson Hotel Santo Domingo is highly praised for its prime location in an upscale, central part of Santo Domingo, making it convenient for both business and leisure travelers. It's close to excellent dining, shopping and attractions, all within a peaceful and safe environment. Guests also appreciate the hotel's beautiful surroundings, modern facilities, cleanliness and friendly staff which enhance the overall comfort and experience.

Breakfast at the hotel has received mixed reviews. Many guests enjoyed the variety and taste, especially the inclusion of fresh fruits, vegetables and omelets. However, some felt that the $15 charge was not justified by the limited options and mediocre quality. Issues with coffee and poor ventilation in the breakfast area were also noted.

Dinner experiences at the hotel's restaurant vary. While some guests praise the food quality and service, high prices and limited menu diversity are common critiques. Problems such as cold food, slow service and early restaurant closures were also mentioned.

The spacious and comfortable rooms are a standout feature, frequently praised for their size, modernity and cleanliness. However, noise levels, maintenance issues and occasional mustiness can detract from the experience. Housekeeping services are commendable, ensuring rooms remain tidy and well-maintained.

Guests consistently commend the hotel's cleanliness with both rooms and common areas kept in pristine condition. The hotel ensures a clean, comfortable environment that is well-received by guests.

The staff at Radisson Hotel Santo Domingo are frequently described as warm, helpful and professional. Special mentions are often given to specific employees who made a positive impact on guests' stays. Despite minor complaints about slow service, the overall staff performance is highly praised.

WiFi experiences are mixed with some guests finding it excellent and others noting issues with stability and speed. The gym, however, receives high marks for its spacious, well-equipped facilities located across the street from the hotel. Guests appreciate the modern fitness environment provided.

The pool area receives mixed reviews; while its presence is appreciated, the pool is noted to be small, poorly maintained and lacking in amenities. Improvements in cleanliness, condition and functionality of the pool bar could enhance the experience.

For families, the hotel offers a favorable environment with a playground and a dedicated kids' pool. Guests recommend the hotel for family trips, though the quality of kids' meals and occasional noise due to other children need attention.

The nightlife experience is generally quiet and safe, suitable for those seeking peace. However, for vibrant evening entertainment, the immediate area may not satisfy. Occasional disturbances from events or loud music are noted.

Lastly, the beds are frequently highlighted for their comfort and cleanliness, ensuring restful nights for most guests, although a few have reported discomfort from hard mattresses or noisy beds.

Overall, the Radisson Hotel Santo Domingo is favored for its location, cleanliness, spacious rooms and exceptional staff service, making it a recommendable choice despite some areas needing improvement.
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Categories
Family Friendly Hotel
This hotel offers amenities suitable for families, including spacious rooms and a pool. Its central location provides convenient access to various attractions in Santo Domingo.

Romantic Hotel
Offering comfortable accommodations and a range of amenities, this hotel provides a pleasant and romantic stay for couples. The convenient location and services contribute to a memorable experience.

Hotel near Nightlife Spots
Located near Avenida Tiradentes, this hotel provides access to the city's nightlife. It's close to many popular streets with bars and clubs, offering a mix of modern and local entertainment.

Hotel with Swimming Pool
This hotel features an outdoor pool with a spacious sun deck and comfortable seating. Guests can enjoy a refreshing swim and relax by the poolside, with convenient access to hotel amenities.

  Outdoor Pool  


Business Hotel
Radisson Hotel Santo Domingo has meeting rooms and can accommodate seminars for up to 500 people. It also has business services to accommodate a variety of gatherings.

Hotel with Parking
This hotel is known for providing convenient parking facilities for its guests. Its location and services make it a practical choice for travelers with vehicles.

Accessible Hotel
This hotel has facilities for disabled guests, including wheelchair access and toilets with grab rails.,

Hotel with Gym
Includes a fitness center with cardio and strength training equipment. The facilities are adequate for a basic workout.

4-Star Hotel
This hotel is centrally located and offers a comfortable stay with city views from some rooms. It's a modern hotel with good reviews, indicating reliable service and quality.

Hotel with Outdoor Pool
An outdoor pool is available for guests staying at this hotel.

Hotel for Honeymoon

Room Types
Standard King Bed This double room features a tile/marble floor and cable TV.

Premium King Bed This room features city views and minimalist concept.

Premium Two Queen Beds - Non-Smoking This double room has a iPod dock and private entrance.

One-Bedroom King Suite with Sofa Bed - Non-Smoking This suite features a tea/coffee maker, air conditioning, microwave, kichennette and dining area.

Premium One-Bedroom King Suite with Sofa Bed - Non-Smoking This suite has a tea/coffee maker, microwave, kitchenette, air conditioning, living area and dining area.

Standard Two Queen Beds - Non-Smoking This double room features air conditioning and iPod dock.

Guest Reviews
8.1
Very Good
Location
The Radisson Hotel Santo Domingo boasts a prime location that has garnered positive feedback from numerous guests. The hotel is centrally situated in an upscale part of Santo Domingo, making it convenient and functional for both business and leisure travelers. It is close to a variety of good restaurants, shopping centers and banks, which enhances the overall experience for its guests. The area is also described as safe and quiet with easy access to the sea and major attractions, including the colonial section, which is reachable within a 15-minute taxi ride.

Guests particularly appreciated the hotel's accessibility and the beautiful surroundings, which include many shops, restaurants and a supermarket. The location is described as excellent with many reviewers citing its centrality and proximity to everything they needed, from business parks to dining options.

The hotel’s location is also praised for being slightly outside the city center, offering a peaceful environment while still being a short drive from key spots in Santo Domingo. For those traveling for business, the hotel is strategically positioned, making it an optimal choice.

On top of the excellent location, guests mentioned the modern and clean facilities of the hotel, stressing the overall comfort and welcoming atmosphere provided by attentive and helpful staff. The combination of a great location, friendly service and cleanliness makes the Radisson Hotel Santo Domingo a favored accommodation in the area.

Breakfast
Breakfast at Radisson Hotel Santo Domingo has garnered a range of impressions from guests. On the positive side, many visitors appreciated the breakfast, describing it as very good, delicious and even sensational at times. There’s a noted variety with options that cater well to omnivores, including fresh fruits, vegetables and omelets, which made the breakfast very satisfying for some. A few guests highlighted the authentic Dominican touch to the breakfast offerings. Specific praises were given for the breakfast's taste and filling nature with several reviews marking it as an excellent and fantastic part of their stay.

However, not all feedback was favorable. Several guests felt that the breakfast, priced at $15, did not deliver value for money, citing limited options and mediocre quality that were not in line with the hotel's star rating. Issues with the coffee were frequently noted, often described as bad and prompting guests to look for alternatives nearby. Additionally, some reviews pointed out that the breakfast area’s ventilation was poor, leading to a greasy odor that stuck to clothing.

Overall, while there are standout positive mentions, there are also consistent calls for improvement, particularly around variety, quality and value for money with breakfast not being included in the room rate for many.

Dinner
Guests reviewing Radisson Hotel Santo Domingo have shared a mix of experiences regarding dinner at the hotel's restaurant. Many appreciated the quality of the food, describing it as very good and highlighted good service and a friendly atmosphere. However, there are significant concerns about the restaurant's high prices with multiple mentions of the cost being excessively expensive. Additionally, the diversity and variety of the menu were frequently noted as limited, suggesting an area for improvement.

Several reviews indicated issues with the temperature and quality of the food, such as meals arriving cold and occasional lapses in food safety, including instances of visibly contaminated lettuce. There were also complaints about the restaurant closing early, which was inconvenient for guests arriving late. Service speed was another point of criticism with slow service being a recurring theme.

While some guests' experiences with the food and service were positive, these aspects seemed inconsistent, leading to a mixed overall perception. Adding more variety to the menu and extending kitchen hours could potentially enhance the dining experience for future visitors.

Rooms
Radisson Hotel Santo Domingo has garnered a mix of reviews with clear strengths that set it apart, particularly in terms of room size and comfort. Guests consistently praise the spaciousness of the rooms, which are noted to be exceptionally large, especially considering the price point. The comfort offered by the beds and overall room setup has been highlighted multiple times with many mentioning how clean and well-maintained they found their suites.

The modern style of the hotel, combined with good amenities and clean, comfortable rooms, make it a favorable option for many travelers. The hotel provides large, well-appointed rooms, often described as visually appealing and modern, contributing to a satisfying stay.

Cleaning services receive commendation for maintaining room tidiness on a daily basis and upgraded rooms, especially suites, add an extra layer of comfort with their additional space and features. The quiet and cleanliness of the hotel property itself also earn positive marks.

However, some critical points emerge regarding certain aspects. Noise levels can be problematic, both from external events and inadequate soundproofing within the hotel. Maintenance issues, such as inconsistent room conditions, old furnishings and noisy air conditioning, also come up in several reviews. Additionally, some rooms suffer from a lack of basic amenities like coffee makers, fridges and adequate lighting, while others report issues with the rooms smelling of humidity or mustiness.

Overall, Radisson Hotel Santo Domingo excels in offering spacious and comfortable rooms that many find ideal for a pleasant stay, despite some areas needing improvement in maintenance and noise control.

Beds
At Radisson Hotel Santo Domingo, guests frequently highlight the quality and comfort of the beds. Most reviews praise the beds for being very comfortable, often noting the wide and soft mattresses. Comments like "super comfy" and "very comfortable bed" are common, underscoring restful nights for many visitors. Notably, the cleanliness of the beds and bedding quality receive high marks, adding to the overall comfort experience.

However, a few guests mention less favorable experiences, citing discomfort from hard mattresses, noisy beds and occasional issues like creaking or bad springs. Despite these isolated incidents, the overwhelming consensus remains positive with many reviewers appreciating the comfortable and clean bedding. Overall, the beds at Radisson Hotel Santo Domingo contribute significantly to the positive guest experience.

Cleanliness
Radisson Hotel Santo Domingo stands out for its impeccable cleanliness and comfort. The rooms are consistently noted for being very clean, spacious and tidy, offering a comfortable stay for guests. The common areas, including the lobby and pool, maintain a high standard of hygiene, contributing to the overall pleasant experience.

Housekeeping services receive high praise for their attention to detail and consistent upkeep, ensuring that visitors find everything spotless during their stay. The property is described as modern and clean with the facilities being well-maintained, though there are mentions of the need for some upgrades.

Guests appreciate the hotel's good hygiene practices, noting that both the rooms and the common areas are kept in pristine condition. While the occasional musty smell is mentioned, it’s generally resolved quickly with an air freshener, indicating prompt responsiveness from the staff.

In sum, the Radisson Hotel Santo Domingo ensures a clean, comfortable and pleasant environment, making it a highly recommended option for travelers seeking a tidy and well-maintained accommodation.

Staff
The Radisson Hotel Santo Domingo receives high praise for its warm and helpful staff, making guests feel welcomed and well-attended. The reception team stands out for their professionalism, always ready to assist with a friendly demeanor. Overall, the workers, from front desk agents to waiters, are noted for their attentiveness and excellent customer service. Special mentions include Mr. Gabriel and Mr. Victor Gonzales, who had a significant positive impact on guests' experiences.

Despite a few minor setbacks, such as occasional slow service and maintenance issues, the majority of visitors appreciated the overall friendly and responsive behavior of the staff. They are often described as very charismatic, courteous and professional with many guests highlighting their efficient and pleasant interactions. The hotel also benefits from staff members who speak English well, enhancing communication for international visitors.

The consistent theme across reviews is the exceptional care and attention provided by the staff, significantly contributing to a comfortable and enjoyable stay. The kindness and efficiency displayed by the team seem to make a positive and lasting impression on guests, cementing the hotel's reputation for excellent service.

Wi-Fi
The WiFi at Radisson Hotel Santo Domingo generally receives mixed feedback. While some guests report that the internet worked perfectly, always without problems and even described it as excellent, others experienced issues such as instability, unavailability and slow speeds. Overall, it seems the WiFi is adequate for many with some stating that the signal was good or the internet worked well. However, there are notable mentions of poor and horrible WiFi experiences, indicating room for improvement in consistency and reliability.

Gym
Radisson Hotel Santo Domingo offers access to a fantastic fitness experience through their partnership with the Body Shop Gym, located conveniently just across the street from the hotel. Catering particularly well to business travelers, the gym is frequently described as spacious, well-maintained and well-equipped, providing all the necessary equipment for a thorough workout. Guests appreciate the modern facilities and the comfortable, functional space that makes staying fit during travel convenient. Despite the gym not being located within the hotel building itself, reviewers consistently praise the arrangement, highlighting the excellent facilities which also include a swimming pool and sauna. Overall, it is clear that Radisson Hotel Santo Domingo ensures guests have access to a superior fitness environment, making it a favorable choice for those with active lifestyles.

Pool
The pool area at Radisson Hotel Santo Domingo has received mixed reviews. While some guests appreciate the presence of an outdoor swimming facility, others feel it leaves much to be desired. The pool is described as small and lacking in sunlight with outdated and poorly maintained furniture, including ripped chairs. The scheduling and closing hours also seem to be a point of contention. Additionally, the pool bar is often non-functional and some guests feel a poolside bar would enhance the experience. Despite the negative points, the pool does feature nice sheltered areas and, in some reviews, is mentioned positively albeit briefly. Overall, while the pool's inclusion is a plus, significant improvements in cleanliness, maintenance and overall condition are necessary to meet guest expectations.

Family
Radisson Hotel Santo Domingo offers a family-friendly environment with several activities for children. A notable feature is the playground located next to the pool, which many families appreciated. The hotel also provides a dedicated pool for kids, which has received positive feedback from guests. The overall experience for families is generally favorable with several guests highlighting their family’s enjoyment and recommending the hotel for family trips. However, there were some areas for improvement mentioned, such as the quality of kids' meals and occasional noise due to the presence of many children.

Nightlife
The Radisson Hotel Santo Domingo offers a mixed nightlife experience for its guests. The area around the hotel is generally considered safe for walking at night, providing peace of mind for those who prefer to take evening strolls. However, the availability of information about the city's attractions and nightlife could be improved, as the reception lacks brochures or city guides.

The hotel's vicinity is a quiet area at night overall, making it a good spot for those seeking a peaceful stay. Nonetheless, there can be occasional disturbances, notably on Saturday nights when loud music plays until around 2 AM, which might disrupt light sleepers.

For those looking for vibrant nightlife, the options near the hotel are limited. Although it has the potential for being an excellent nightlife location, there are no major nightlife spots directly nearby. Despite this, the hotel or its surroundings occasionally host events, such as a party that took place on a guest's last day, indicating sporadic but lively social opportunities.

In conclusion, while the Radisson Hotel Santo Domingo presents a mostly quiet and safe environment at night, it may not satisfy guests looking for consistent, nearby nightlife activities. It's a good option for those who prioritize tranquility but might fall short for those in search of vibrant evening entertainment.

4 Star
Radisson Hotel Santo Domingo is praised for its good location and comfort, offering a classic four-star experience that meets expectations. Guests find the facilities reasonable and the amenities and services worthy of a typical four-star stay. The hotel provides good value for money, making it a great option for the price despite some reviews pointing out that the breakfast and some services do not fully align with four-star standards. In general, the hotel maintains a good cost-benefit ratio and is appreciated for its overall quality.

Business
For business travelers seeking comfortable and efficient accommodations in Santo Domingo, Radisson Hotel emerges as a common favorite. Guests repeatedly commend its suitability for work-related stays, emphasizing its business-oriented facilities and the overall excellent experience it offers. Whether for short-term business trips or extended engagements, the hotel's focused amenities and services are designed to meet professional needs.

The location of the hotel is particularly noted for its convenience, making it an ideal choice for those traveling for work. It provides a good setting for meetings, especially in the well-utilized and comfortable lobby space. Additionally, the pricing is considered reasonable for the level of service and facilities offered, adding to the hotel's appeal as a cost-effective option for business travel.

Cleanliness and maintenance are highlighted with room and service improvements reported consistently. Guests have also mentioned the varied daily options provided by the hotel, which cater well to their work schedules and needs. All in all, Radisson Hotel Santo Domingo is highly recommended for business professionals seeking a practical and efficient stay in the city.

Accessible
The Radisson Hotel Santo Domingo has received mixed feedback regarding its accessibility for guests with disabilities. Some reviewers pointed out that the hotel does have accessible features in place. However, several reviews raised concerns about significant shortcomings. Notably, the elevator, a crucial facility for accessibility, was frequently mentioned as non-functional or requiring maintenance, posing a challenge for those needing wheelchair access or for handicapped guests staying on higher floors. Overall, while the hotel does offer some accessible features, there appear to be notable areas for improvement to meet the needs of all guests effectively.

Outdoor Pool
The outdoor pool at the Radisson Hotel Santo Domingo receives mixed reviews from guests. On the positive side, visitors appreciate the well-maintained pool area, complete with provided towels and sunbeds and find the pool suitable for kids and sheltered in spots. The pool is described as clean and conveniently located near the buffet, enhancing accessibility during breakfast or conferences. However, several guests indicate that the pool is quite small, which seems below the expectations for a hotel of this category. Some found the access route through the breakfast room and conference area inconvenient and a few noted instances when the pool was not accessible or out of service. While the pool has its merits, such as cleanliness and supportive amenities, its size and accessibility issues leave room for improvement.

Honeymoon
Radisson Hotel Santo Domingo presents itself as a notable option for honeymooners with mixed yet generally favorable reviews. The honeymoon suite, frequently lauded for its comfort and scenic views, is repeatedly mentioned as a perfect spot for newlyweds. While some guests found its decor to be outdated, the overall ambiance of the suite remained a positive highlight. Many found the honeymoon package to be worthwhile and reasonably priced, despite some expressing disappointment with it. For those considering a romantic getaway, this hotel could be an excellent choice, showcasing its potential as a honeymoon destination.

Romantic
The Radisson Hotel Santo Domingo is a picturesque destination, ideal for romance. The beautiful location sets the stage for memorable moments, while the restaurant offers an intimate atmosphere perfect for couples seeking a romantic dinner. The ambiance is praised for being great with a candlelight service that enhances the overall romantic experience. Guests appreciate the cozy lighting system and stunning views from their rooms. For those considering a brief visit, the hotel comes highly recommended for a night stay. However, it's worth noting that one review mentioned a disruptive party that could affect the tranquility of a night with family. Nevertheless, the Radisson holds potential for a good romantic trip overall.


Yes, Radisson Hotel Santo Domingo has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Radisson Hotel Santo Domingo.

No, Radisson Hotel Santo Domingo doesn't allow dogs.

Yes, parking facilities are available at Radisson Hotel Santo Domingo.

Yes, Radisson Hotel Santo Domingo has a gym.

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