5-Star HotelSummary of reviews related to the '5 Star' categoryGran Estanplaza Berrini garners praise from guests who find it a classic and elegant hotel. Many reviewers recommend it for anyone seeking a five-star experience, citing its great service, cleanliness and solid infrastructure. Some guests even deem it the best five-star hotel in São Paulo, highlighting its commendable performance during the pandemic. Despite these accolades, several reviews point out that the hotel's amenities and certain facilities fall short of five-star standards. Issues such as outdated furniture, broken items in the suites and underwhelming breakfast and bathroom amenities have been noted. Additionally, the property’s value has been questioned relative to its pricing with some guests suggesting it aligns more with a four-star experience.
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