Eco Resort Serra Imperial
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Summary of reviewsEco Resort Serra Imperial is praised for its exceptional location, combining accessibility with tranquil mountain beauty near the center of São Pedro da Serra. Guests enjoy the proximity to local bars and restaurants while benefiting from a peaceful retreat that captures stunning views and a lush environment. This appealing setting offers an ideal nature-filled getaway enriched by mountain charm.
The resort provides a generally positive dining experience, with breakfast offering simple and delicious options accented by panoramic views, despite some variety and service criticisms. Dinner at the in-house restaurant is consistently excellent, known for generous portions and flavorful dishes like cheese and chocolate fondue. Guests benefit from both on-site dining and nearby local eateries.
Accommodation reviews highlight spacious and cozy chalets and suites, notably clean, with appreciated amenities like air conditioning. However, smaller standard rooms and some maintenance issues demand attention to fully elevate the experience. Cleanliness in rooms and facilities is largely applauded, though there are areas where improvement is warranted, such as bathroom mold and stained carpets.
Staff at Eco Resort Serra Imperial receive widespread acclaim for their attentive, professional, and helpful service, contributing significantly to a welcoming environment. Solange and Leonardo are lauded for their standout service. However, the resort's Wi-Fi poses challenges, with inconsistent connectivity impacting guests wishing to stay connected.
A well-equipped gym meets diverse fitness needs and complements the resort's allure, though occasional upkeep is needed. The pool area, surrounded by beautiful landscaping, is often a focus of guest enjoyment, offering relaxation despite mixed heating reviews. Comfortable beds are appreciated, but improvements in bedding quality and room maintenance are suggested.
Guests frequently highlight the resort's luxurious experiences, enhanced by clean, hotel-like rooms, though some areas call for repairs. The pricing does not always reflect luxury expectations. Eco Resort Serra Imperial is especially suited for romantic escapes, providing idyllic settings for couples to celebrate shared moments, complemented by private hot tubs and tranquil surroundings. Overall, the resort successfully delivers memorable experiences through its inviting environment and comprehensive services.
Categories
The resort provides a generally positive dining experience, with breakfast offering simple and delicious options accented by panoramic views, despite some variety and service criticisms. Dinner at the in-house restaurant is consistently excellent, known for generous portions and flavorful dishes like cheese and chocolate fondue. Guests benefit from both on-site dining and nearby local eateries.
Accommodation reviews highlight spacious and cozy chalets and suites, notably clean, with appreciated amenities like air conditioning. However, smaller standard rooms and some maintenance issues demand attention to fully elevate the experience. Cleanliness in rooms and facilities is largely applauded, though there are areas where improvement is warranted, such as bathroom mold and stained carpets.
Staff at Eco Resort Serra Imperial receive widespread acclaim for their attentive, professional, and helpful service, contributing significantly to a welcoming environment. Solange and Leonardo are lauded for their standout service. However, the resort's Wi-Fi poses challenges, with inconsistent connectivity impacting guests wishing to stay connected.
A well-equipped gym meets diverse fitness needs and complements the resort's allure, though occasional upkeep is needed. The pool area, surrounded by beautiful landscaping, is often a focus of guest enjoyment, offering relaxation despite mixed heating reviews. Comfortable beds are appreciated, but improvements in bedding quality and room maintenance are suggested.
Guests frequently highlight the resort's luxurious experiences, enhanced by clean, hotel-like rooms, though some areas call for repairs. The pricing does not always reflect luxury expectations. Eco Resort Serra Imperial is especially suited for romantic escapes, providing idyllic settings for couples to celebrate shared moments, complemented by private hot tubs and tranquil surroundings. Overall, the resort successfully delivers memorable experiences through its inviting environment and comprehensive services.
Resort Taking Steps Towards Sustainability
An Eco Resort nestled amidst mountains and Atlantic Forest, highlighting its connection to nature. The resort is committed to sustainability and features a restaurant that prepares meals using fruits, vegetables, and greens sourced from local organic gardens.
Resort for Honeymoon
This resort offers a serene environment with gardens, an outdoor pool, and canoeing activities. The inclusion of a sauna and game-room with billiards provides diverse options for relaxation and entertainment, ideal for honeymooners.
Resort with Swimming Pool
This resort provides extensive pool facilities suitable for families and relaxation, complemented by a serene environment typical of a resort.
Outdoor Pool
Resort with Parking
The Eco Resort provides parking facilities, adding convenience for guests arriving by car. This is a significant advantage for those looking to explore the natural surroundings.
Small Resort
Located in São Pedro da Serra, this eco-friendly resort offers a blend of comfort and nature. With amenities like a swimming pool, spa, and restaurant, it provides a cozy and intimate setting for a memorable stay.
5-Star Resort
This resort offers a blend of luxury experiences with an impressive array of leisure options. The well-maintained and clean rooms contribute to its appeal, providing an atmosphere that feels more akin to a hotel than to a traditional resort.
Boutique-style Resort
Luxury Resort
Romantic Resort
Resort with Gym
Resort with Outdoor Pool
Guest Reviews
Eco Resort Serra Imperial boasts an unparalleled location that perfectly blends accessibility with tranquility. Situated near the center of São Pedro da Serra, guests enjoy the convenience of being just a short walk away from the town square and main street, teeming with bars and restaurants. Despite the proximity, the resort maintains a peaceful atmosphere, providing a serene escape from the hustle and bustle.
The scenic beauty surrounding the resort is consistently praised, with its stunning views of the mountains and lush, wooded environment that creates a bucolic setting. The resort's infrastructure complements its location, offering well-equipped facilities and accommodations that ensure a comfortable stay.
Guests appreciate the ease with which they can explore the local area, reveling in both the beautiful scenery and the resort's convenient location. This combination of natural beauty and accessibility creates an ideal spot for a relaxing, nature-filled retreat, making it a highly recommended choice for anyone seeking a serene getaway enriched by the charm of the mountains.
The breakfast experience at Eco Resort Serra Imperial is a blend of remarkable highs and notable lows. Several guests rave about the excellent, superb, and even exceptional nature of the breakfast, highlighting its delicious offerings and panoramic views. Many appreciated the simple yet tasty options and commend the freshness of the meals and the beautiful setting. There are mentions of banana cake being a standout item and a fantastic spread overall.
However, some guests anticipated more variety and felt the selections were overly simple for a resort setting. A few reviews point out that the breakfast can be repetitive and that replenishment of items is sometimes slow, potentially affecting those who wake up early, given breakfast starts at 8:00 AM. Service appears to rely heavily on limited staff, which may contribute to these issues.
Despite the criticisms on variety and service, the breakfast generally leaves a positive impression with guests often mentioning its satisfactory to excellent quality. The breakfast complements the resort’s overall ambiance, contributing to a generally positive dining experience.
Nestled within the Eco Resort Serra Imperial is a dining experience that consistently impresses its guests with its flavorful offerings. The restaurant is praised for its excellent meals, serving delicious and generously portioned dishes that provide great value for money. The consistency of both lunch and dinner options ensures that guests seldom feel the need to venture outside for cuisine, as the in-house restaurant caters to various preferences with a good array of selections.
Diners consistently describe the dinner as wonderful, highlighting the standout cheese and chocolate fondue as a particular delight. The quality of the meals is noted as being excellent, contributing positively to the overall resort experience. However, while the food is undeniably delicious, some guests suggest a desire for more diversity within the dinner menu.
Overall, the resort's restaurant provides very good dining options, with its flavorful and varied dishes making it a strong contender for meals. Still, its proximity to local dining establishments means guests have convenient alternatives should they wish to explore.
Nestled in a picturesque setting, Eco Resort Serra Imperial offers a mixed bag of experiences when it comes to its accommodations. Guests have expressed appreciation for the spaciousness and comfort of the larger suites and chalets, often highlighting the coziness and well-designed layout of these rooms. The master suite, in particular, is frequently described as very comfortable and spacious, with some suites offering stunning views of the surrounding area. Cleanliness and organization are consistent praises, with many guests noting the clean accommodations and the convenience of amenities like air conditioning.
However, several areas need attention. Standard rooms often come across as small and cramped, lacking in modernity and adequate lighting. Maintenance issues are prevalent, with remarks about leaking showers, weak air conditioning, and occasional moldy odors. Some rooms are positioned in less desirable areas of the resort, such as near the laundry or kitchen, which can detract from the overall experience due to noise or odors.
Despite these challenges, there's been positive feedback about the comfort of beds and the warmth of the cabin decor. Attentive staff are often noted, enhancing the guest experience with their service. To fully capitalize on its potential, the resort would benefit from addressing these maintenance and design concerns, ensuring a more consistently positive stay for all guests.
At Eco Resort Serra Imperial, guests have varying experiences regarding the bed accommodations. Many visitors appreciate the comfortable beds and good quality bedding, often describing the beds as super comfortable or very cozy. The beauty of the resort also tends to leave a positive impression.
However, there are notable concerns that detract from the sleeping experience for some guests. Complaints about mattresses being too soft or uneven and bedding that appears old, stained, or torn are not uncommon. An uncomfortable sleep is sometimes accompanied by the inconvenience of noisy air conditioning and low room brightness. Maintenance issues, such as a lack of bedside amenities and the overall worn-out condition of the bedding, are also mentioned.
While the picturesque location of the resort and its beautiful surroundings remain unquestioned, a focus on improving bedding quality and room maintenance could further enhance the comfort and stay of future guests.
Eco Resort Serra Imperial showcases a captivating natural beauty and offers a cozy atmosphere with well-utilized leisure spaces. Many guests have praised the resort for its clean and spacious rooms, tidy and organized chalets, as well as very clean facilities and pools. The attentive team adds to the appeal, providing comfort and tranquility for those looking to unwind. However, the resort's cleanliness could be significantly improved. Numerous reviews mention issues with room cleanliness, mold in bathrooms, dust in air conditioning units, and stained carpets. There are also complaints about torn linens and inadequate cleaning of certain areas, particularly in the bathrooms and minibars. While the overall beauty and structure of the place are commendable, a more consistent focus on improving cleanliness and maintenance would greatly enhance the guest experience.
Nestled within the serene surroundings of Eco Resort Serra Imperial, guests repeatedly emphasize the consistently high standard of service provided by its staff. The team is widely commended for their professionalism and attentiveness, marking every interaction with a sense of warmth and helpfulness. Solange, a standout employee, is often noted for her efficiency, while Leonardo earns praise for his kindness and attentiveness.
Visitors frequently remark on the staff's exceptional courtesy and friendliness, which enhances the inviting atmosphere of the resort. Whether interacting with receptionists, employees at the pool, or those assisting at breakfast, the level of attentiveness and proactivity displayed is highly regarded. The staff's readiness to assist with various requests and their dedication to providing top-notch service is evident throughout the reviews.
The positive experiences outlined reinforce the notion that the staff is indeed the heart of the resort, with their unwavering politeness and willingness to go above and beyond creating a comfortable and welcoming environment for all guests.
Eco Resort Serra Imperial offers a serene escape in a picturesque setting, yet frequent challenges with the Wi-Fi can be a concern for guests who depend on reliable internet access during their stay. Many have noted that the Wi-Fi signal is inconsistent, often fluctuating or disconnecting throughout the day. While some guests experienced periods of good internet connectivity, this was not consistent across all areas of the resort, particularly in the chalets where it seemed to work poorly. On occasion, the Wi-Fi signal was reported to be weak or completely non-functional in certain accommodations. Additionally, the availability of TV channels through cable is also limited, which could affect guests looking for entertainment options indoors. For those seeking an unplugged vacation far from digital distractions, these connectivity issues could be less bothersome; however, travelers planning to stay connected may find this aspect of their stay less satisfactory.
Eco Resort Serra Imperial boasts a notably impressive gym, highly praised for its spaciousness and comprehensive range of modern equipment. Guests often express appreciation for the well-structured facilities that cater to diverse fitness needs. Despite its generally compact size, the gym doesn't compromise on quality, offering a selection of machines that meet high standards. Many visitors highlight the gym's excellent setup, complemented by the aesthetically pleasing and comfortable surroundings of the resort. However, a few reviews indicate occasional maintenance issues, particularly with the treadmills, suggesting a need for periodic upkeep. Overall, the gym is considered to be an excellent feature of the resort, contributing positively to the guest experience.
Eco Resort Serra Imperial offers guests a remarkable experience with its pool area being a highlight. Visitors frequently praise the pool for its beauty and size, often describing it as spectacular and wonderful. The pool area is surrounded by exceptional landscaping and well-maintained outdoor spaces, enhancing the overall charm of the resort. While some guests mention that the pool is striking in design and cleanliness, there are occasional remarks about cleanliness issues.
A notable feature is the pleasant temperature of the pool during the day, although there are mixed comments regarding its heating. While some guests report a heated pool, others note that it remains cool and could benefit from better heating, particularly in colder weather. The pool area also includes hot tubs, which are accessible for an additional charge, but guests find this fee reasonable.
Despite minor critiques, the resort’s pool is generally seen as an incredible and lovely spot, offering excellent infrastructure for relaxation and enjoyment. The harmonious blend of amenities and nature creates a very inviting atmosphere, ensuring that guests appreciate their time spent in the serene outdoor areas.
Eco Resort Serra Imperial offers a blend of luxury experiences with an impressive array of leisure options, creating a setting that many guests describe as a dream. The resort's well-maintained and clean rooms contribute to its appeal, providing an atmosphere that feels more akin to a hotel than to a traditional resort. However, while guests frequently appreciate the luxurious aspects of their stay, there are mentions that certain areas necessitate urgent repairs to meet the expectations of a high-end establishment. Despite these observations, the overall structure and ambiance remain noteworthy. Some guests express that the high prices, particularly for drinks, might not completely align with the luxury level they anticipate considering the costs involved. Though not considered a full five-star establishment, Eco Resort Serra Imperial succeeds in delivering memorable experiences through its comprehensive services and inviting environment.
Eco Resort Serra Imperial offers an idyllic getaway for couples seeking a romantic escape. The resort boasts a cozy environment that sets the stage for relaxation and intimacy. One of the key features that guests rave about is the hot tub in the room, providing a private and serene experience that enhances the romantic atmosphere. Ideal for celebrations like wedding anniversaries, couples can enjoy an unforgettable experience that allows them to break from routine and cherish moments together.
The resort's external structure further complements its appeal for couples, offering spaces that encourage bonding and tranquility. While the resort does provide a satisfactory structure for family moments, its true charm lies in catering to couples, making it a perfect destination for those looking to celebrate love in a serene and picturesque setting.
Location Show Map
Location
The scenic beauty surrounding the resort is consistently praised, with its stunning views of the mountains and lush, wooded environment that creates a bucolic setting. The resort's infrastructure complements its location, offering well-equipped facilities and accommodations that ensure a comfortable stay.
Guests appreciate the ease with which they can explore the local area, reveling in both the beautiful scenery and the resort's convenient location. This combination of natural beauty and accessibility creates an ideal spot for a relaxing, nature-filled retreat, making it a highly recommended choice for anyone seeking a serene getaway enriched by the charm of the mountains.
Breakfast
However, some guests anticipated more variety and felt the selections were overly simple for a resort setting. A few reviews point out that the breakfast can be repetitive and that replenishment of items is sometimes slow, potentially affecting those who wake up early, given breakfast starts at 8:00 AM. Service appears to rely heavily on limited staff, which may contribute to these issues.
Despite the criticisms on variety and service, the breakfast generally leaves a positive impression with guests often mentioning its satisfactory to excellent quality. The breakfast complements the resort’s overall ambiance, contributing to a generally positive dining experience.
Dinner
Diners consistently describe the dinner as wonderful, highlighting the standout cheese and chocolate fondue as a particular delight. The quality of the meals is noted as being excellent, contributing positively to the overall resort experience. However, while the food is undeniably delicious, some guests suggest a desire for more diversity within the dinner menu.
Overall, the resort's restaurant provides very good dining options, with its flavorful and varied dishes making it a strong contender for meals. Still, its proximity to local dining establishments means guests have convenient alternatives should they wish to explore.
Rooms
However, several areas need attention. Standard rooms often come across as small and cramped, lacking in modernity and adequate lighting. Maintenance issues are prevalent, with remarks about leaking showers, weak air conditioning, and occasional moldy odors. Some rooms are positioned in less desirable areas of the resort, such as near the laundry or kitchen, which can detract from the overall experience due to noise or odors.
Despite these challenges, there's been positive feedback about the comfort of beds and the warmth of the cabin decor. Attentive staff are often noted, enhancing the guest experience with their service. To fully capitalize on its potential, the resort would benefit from addressing these maintenance and design concerns, ensuring a more consistently positive stay for all guests.
Beds
However, there are notable concerns that detract from the sleeping experience for some guests. Complaints about mattresses being too soft or uneven and bedding that appears old, stained, or torn are not uncommon. An uncomfortable sleep is sometimes accompanied by the inconvenience of noisy air conditioning and low room brightness. Maintenance issues, such as a lack of bedside amenities and the overall worn-out condition of the bedding, are also mentioned.
While the picturesque location of the resort and its beautiful surroundings remain unquestioned, a focus on improving bedding quality and room maintenance could further enhance the comfort and stay of future guests.
Cleanliness
Staff
Visitors frequently remark on the staff's exceptional courtesy and friendliness, which enhances the inviting atmosphere of the resort. Whether interacting with receptionists, employees at the pool, or those assisting at breakfast, the level of attentiveness and proactivity displayed is highly regarded. The staff's readiness to assist with various requests and their dedication to providing top-notch service is evident throughout the reviews.
The positive experiences outlined reinforce the notion that the staff is indeed the heart of the resort, with their unwavering politeness and willingness to go above and beyond creating a comfortable and welcoming environment for all guests.
Wi-Fi
Gym
Pool
A notable feature is the pleasant temperature of the pool during the day, although there are mixed comments regarding its heating. While some guests report a heated pool, others note that it remains cool and could benefit from better heating, particularly in colder weather. The pool area also includes hot tubs, which are accessible for an additional charge, but guests find this fee reasonable.
Despite minor critiques, the resort’s pool is generally seen as an incredible and lovely spot, offering excellent infrastructure for relaxation and enjoyment. The harmonious blend of amenities and nature creates a very inviting atmosphere, ensuring that guests appreciate their time spent in the serene outdoor areas.
Luxury
Romantic
The resort's external structure further complements its appeal for couples, offering spaces that encourage bonding and tranquility. While the resort does provide a satisfactory structure for family moments, its true charm lies in catering to couples, making it a perfect destination for those looking to celebrate love in a serene and picturesque setting.
Yes, Eco Resort Serra Imperial has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Eco Resort Serra Imperial.
No, Eco Resort Serra Imperial doesn't allow dogs.
Yes, parking facilities are available at Eco Resort Serra Imperial.
Yes, Eco Resort Serra Imperial has a gym.
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