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Summary of reviewsGardens Cabin in Sapporo stands out as a premier accommodation choice, highly praised for its exceptional central location. Situated conveniently near major transportation hubs like Odori and Sapporo JR stations, the hotel offers easy access to key attractions such as Odori Park, Tanukikoji Street and Susukino shopping street. Its strategic position also brings a plethora of dining and shopping options within easy reach, enhancing the overall visitor experience.
Guests commend the breakfast experience for its delicious and well-balanced offerings, which feature both Japanese and American options. The all-you-can-eat buffet is particularly favored for its value with standout items like croissants, scrambled eggs and milk receiving high praise. Although some guests noted limited variety, the overall quality and taste left a positive impression. Additionally, the staff's accommodating nature in providing takeout options further enriched guests' satisfaction.
Dining at Gardens Cabin is marked by varied and appealing options. While some guests noted repetitive breakfast items and limited in-room dining, the second-floor lounge provides a convenient spot for late-night snacks. The nearby restaurants offer diverse choices, ensuring culinary delights beyond the hotel's premises. The well-marked public baths and hot springs enhance the stay, contributing to an overall satisfying dining and relaxation experience.
The rooms at Gardens Cabin cater to a range of preferences, from capsules to deluxe cabins. They are lauded for their cleanliness, modern design and comfort. The deluxe cabins, though slightly narrow for some, offer spaciousness and higher ceilings, while standard cabins provide excellent value with high-quality mattresses and good privacy. Despite some noise issues in the capsule areas, the communal living room and large bathhouse are well-maintained, facilitating a restful and enjoyable stay.
Cleanliness at Gardens Cabin is a significant highlight with the hotel consistently described as cozy and meticulously maintained. The public bathhouse and sauna, noted for their hygiene and spaciousness, offer guests a relaxing environment. Even minor issues like damp bedding do not overshadow the overwhelmingly positive feedback regarding cleanliness throughout the hotel's facilities.
The staff generally receive positive feedback for their friendliness, helpfulness and professionalism. The front desk staff, in particular, are praised for their politeness and prompt service. However, some inconsistencies in guest experiences hint at a need for more uniform customer service standards.
Wi-Fi availability at Gardens Cabin is another appreciated feature, though feedback varies. While some guests enjoy reliable and reasonably fast connections, others encounter weak signals and unstable speeds. Despite these issues, the overall Wi-Fi experience remains satisfactory for most visitors.
Lastly, the comfortable beds at Gardens Cabin are frequently highlighted as a key aspect of a good night's sleep. Whether in standard, deluxe cabins or Japanese-style futons, the high quality of mattresses and bedding ensures a restful sleep environment, contributing to a positive overall stay.
In summary, Gardens Cabin is celebrated for its prime location, excellent breakfast, clean and comfortable accommodations and generally positive staff interactions. Minor areas for improvement include Wi-Fi consistency and customer service uniformity, but these do not significantly detract from the overall excellent guest experience. Show more
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Room Types
Standard Capsule Room - Male OnlyThis single room offers pajamas and a flat-screen TV. The unit offers 1 bed.
Deluxe Capsule Room - Male OnlyThis single room offers pajamas and a flat-screen TV. The unit offers 1 bed.
Standard Capsule Room - Female OnlyThis single room features pajamas and a flat-screen TV. The unit has 1 bed.
Deluxe Capsule Room - Female OnlyThis single room features pajamas and a flat-screen TV. The unit has 1 bed.
Double RoomThis double room is air-conditioned and has a flat-screen TV, a wardrobe, pajamas and heating. The unit has 1 bed.
Twin RoomThe air-conditioned twin room features a flat-screen TV, a wardrobe, pajamas and heating. The unit has 2 beds.
Japanese-Style RoomThis quadruple room features a shared bathroom, and heating. This quadruple room is air-conditioned and has a flat-screen TV, tatami, a wardrobe and pajamas. The unit has 3 futons.
Private Twin Cabin - Female OnlyThis twin room features pajamas and a flat-screen TV. The unit has 2 beds.
Private Quadruple Cabin - Female OnlyThis quadruple room offers pajamas and a flat-screen TV. The unit has 4 beds.
Guest Reviews
8.4
Very Good
Location
Gardens Cabin boasts an exceptional location in Sapporo, making it ideal for visitors, especially those attending the winter festival. Located conveniently in the city center, the hotel offers easy access to public transportation, just a short walk from major train and subway stations, including Odori and Sapporo JR stations. This central positioning provides seamless connectivity to key attractions such as Odori Park, Tanukikoji Street and Susukino shopping street.
Guests appreciate the hotel’s proximity to numerous conveniences with convenience stores, izakayas and eateries situated nearby. The hotel is also close to various shopping districts and large department stores, ensuring ample options for dining and retail therapy.
Visitors find it easy to explore the city, thanks to the excellent transportation links around the hotel, including buses, subways, trams and the airport limousine bus stop. The accessibility of points of interest like the Sapporo City Center, Susukino, Nakajima Park and the botanical garden adds to the allure.
Overall, Gardens Cabin is celebrated for its prime location, making it an excellent base for exploring Sapporo, whether for sightseeing, shopping, dining or enjoying seasonal festivals.
Breakfast
The breakfast experience at Gardens Cabin receives predominantly positive feedback from guests. Many highlight the deliciousness of the offerings with several noting the excellent value, especially given the all-you-can-eat buffet available at a reasonable price. The breakfast menu, comprising both Japanese and American options, is generally well-received with special commendations for specific items such as croissants, scrambled eggs and milk. Despite some guests mentioning limited variety and occasional repetition in the menu, the quality and taste remain high. The buffet particularly stands out for its balance and presentation. Several guests appreciate the accommodating staff, who provided takeout options when plans changed. The facilities are clean and the included amenities enhance the overall experience. There are minor criticisms regarding the freshness of certain items and the timing of breakfast service, but these do not overshadow the predominantly favorable reviews. Overall, Gardens Cabin's breakfast is noted for its deliciousness and value, making it a highly recommended part of the stay.
Dinner
Gardens Cabin offers a varied dining experience for its guests both within and near the hotel. The lunch and dinner offerings are described as spectacular, though the food overall is decent. Guests can also enjoy a selection of porridge, croissants, fried eggs and some delightful soups at breakfast. However, some found the breakfast options repetitive and the rice side dishes limited during extended stays.
The second-floor lounge and café space provides a convenient spot for late-night snacks post-23:00, adding to the overall comfort of the stay. If you're in the mood to explore, numerous recommended restaurants are within close proximity, making it easy to find diverse dining options nearby.
While the overall ambiance is positive, there are a few areas of improvement. There's a noted absence of dining options in the room itself and some inconsistencies with shower amenities. Additionally, the dining room experience can be marred by an inability to order from the provided menu.
Despite these minor setbacks, the well-marked hot springs and public baths with multiple bathtubs contribute to a comfortable and satisfying stay. Furthermore, the attentive staff who provide wet wipes in the shared dining space add a considerate touch to the overall experience at Gardens Cabin.
Rooms
Gardens Cabin offers a range of accommodation options, from capsules to deluxe cabins, all praised for their cleanliness and modern design. Most rooms are described as clean, comfortable and equipped with amenities like TVs, pajamas and lockable storage spaces. Despite some mixed remarks about room temperature variations, overall comfort remains high with spacious cabins providing enough height for movement and easy storage of luggage.
The deluxe cabins are appreciated for their spaciousness, albeit slightly narrow for some. They offer a higher ceiling compared to the capsule types, making them feel less cramped. However, even the standard cabins provide good value for money with high-quality mattresses and decent privacy facilitated by shade curtains.
Noise levels vary across different sections with capsules being notably noisier due to poor sound isolation, while dorms and private rooms tend to be quieter and more conducive to restful sleep. Earplugs are provided but may not be comfortable for everyone, so bringing personal ones might be advisable.
The hotel’s facilities such as the communal living room, a large bathhouse and a sauna are well-maintained and receive positive feedback for their cleanliness and functionality. However, using the shared bath floor can sometimes be cumbersome due to the lift’s operation.
Overall, Gardens Cabin stands out as a clean, secure and comfortable accommodation option with a good balance of privacy and communal spaces, suitable for solo travelers or those seeking a restful experience in a modern setting.
Beds
Gardens Cabin seems to excel when it comes to providing a comfortable sleeping experience. Guests frequently praise the comfort of the beds, noting that they are very comfortable and conducive to a good night's sleep. Whether staying in a standard cabin, deluxe cabin or even a Japanese-style futon, visitors consistently remark on the high quality of the mattresses and bedding. The spaciousness and privacy afforded by the beds, even in capsule-style compartments, also receive positive feedback. Despite a few minor issues, such as the height of the bed or the occasional difficulty with storage, the overall consensus is that Gardens Cabin ensures a restful and pleasant sleep environment.
Cleanliness
Gardens Cabin impresses guests with its exceptional cleanliness and well-maintained facilities. The hotel, described as cozy and beautiful, radiates a sense of order and comfort across both private and shared spaces. The rooms and sleeping areas consistently received praise for their cleanliness and comfort, contributing to a pleasant stay.
One of the standout features is the public bathhouse and sauna, which many guests found appealing and well-kept. The bath facilities, frequently highlighted as clean and spacious, offer guests a relaxing experience. The amenities within the hotel, including the bath and sauna areas, consistently receive high marks for their hygiene.
Both the sanitary facilities and shared bathrooms maintain a high standard of cleanliness, making guests feel secure and comfortable. The deluxe cabins are noted for their spaciousness, beauty and ample storage, enhancing the overall experience.
While minor issues such as damp bedding and occasional maintenance lapses were noted, the general consensus leans heavily towards positive feedback. The restaurant, front desk and bathrooms were commonly described as clean and well-organized, adding to the overall sense of a meticulously maintained environment.
The staff’s polite demeanor and helpful attitude further elevate the experience, ensuring that Gardens Cabin remains a top choice for travelers seeking a clean, comfortable and inviting stay.
Staff
The staff at Gardens Cabin receive mixed reviews, but there is an overwhelming trend towards positivity. Many guests describe the staff as friendly, helpful and polite with excellent service often noted. The front desk staff, in particular, are highlighted for their politeness, quick responses and ability to effectively communicate in English. The attentive nature of the staff, even during late check-ins, adds to their commendable service.
However, not all experiences align with this positive sentiment. Some guests mention encountering staff who displayed cold or irritated responses, leading to a less welcoming atmosphere. Instances of slow check-ins and unhelpful or unfriendly staff are also noted, suggesting a need for improved consistency in customer service.
Despite these occasional drawbacks, the majority of feedback emphasizes the staff's kindness, professionalism and attentiveness to detail. Overall, while there may be room for improvement, the staff at Gardens Cabin generally contribute positively to guests' experiences, ensuring a pleasant stay with their courteous and supportive demeanor.
Wi-Fi
The wifi at Gardens Cabin has received a variety of reviews from guests. Many appreciated the availability of Wi-Fi throughout the hotel, noting it was convenient for work and essential tasks. Some guests found the Wi-Fi reasonably fast and comfortable with strong internet on each floor enabling worry-free working environments. Additionally, improvements have been noted with previously slow and unstable connections becoming more reliable.
However, there are recurring mentions of weak signals and unstable internet speed. Several guests experienced difficulties such as frequent disconnections and troubles conducting video meetings. For some, the wifi speed was notably low, forcing them to use mobile data instead. Despite these consistency issues, the shared spaces within the hotel have been described as spacious and cozy, adding to the overall positive experience.
Overall, while the wifi at Gardens Cabin has room for improvement, its availability and recent improvements provide a generally satisfactory experience for most guests.
No, Gardens Cabin doesn't have any pool.
No, a spa isn't available at Gardens Cabin.
No, Gardens Cabin doesn't allow dogs.
No, parking facilities aren't available at Gardens Cabin.