Country Inn & Suites by Radisson, Saraland, AL
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Summary of reviewsCountry Inn & Suites by Radisson in Saraland, AL, receives numerous positive reviews focused on several key aspects that enhance the guest experience. The hotel's location is highly commended for its convenience to I-65, proximity to shopping centers, restaurants and a university. Despite being slightly tucked away, this positioning contributes to a quiet and serene environment, perfect for travelers needing a peaceful retreat.
Guests often praise the breakfast offered, describing it as excellent with a variety of hot options that change daily. The breakfast room is noted for its cleanliness, complemented by polite and courteous staff. Though there are minor areas for improvement, such as extended breakfast hours and more dietary options, the overall experience adds significant value to the stay.
Room spaciousness is another point of appreciation, especially in suites and king rooms. Many guests find the rooms clean and comfortable, equipped with conveniences like fridges and microwaves. However, the property is described as dated with some furnishings and carpets in need of updating. Instances of cleanliness issues and occasional housekeeping lapses are also mentioned.
Cleanliness overall is frequently highlighted as a strong suit with many guests appreciating the tidy and well-maintained state of both rooms and common areas. The friendly and diligent cleaning staff contribute to a welcoming atmosphere, despite a few isolated incidents of dirty carpets and unvacuumed floors.
The staff at the hotel receive enthusiastic commendations for their friendliness and helpfulness, particularly front desk personnel who are noted for being prompt and courteous. Staff members like Mary, Tiffany, Amanda and manager Nance are singled out for exceptional service. The general culture of politeness and professionalism significantly enhances the guest experience.
Wifi at the hotel generally meets guest expectations, working reliably for general use, albeit with occasional connection issues. The gym receives mixed reviews with some guests finding it adequate, while others point out equipment issues and a lack of amenities like water and towels.
The pool area sees considerable criticism due to frequent closures, maintenance issues and an overall condition that does not meet guests' expectations. Parking, on the other hand, is generally positive with plenty of spaces available, although some noted minor issues with lighting and door maintenance during storms.
Lastly, the hotel is appreciated for its family-friendly atmosphere, providing a safe environment and dedicated areas suitable for family activities. Despite occasional noise from other children, the hotel is recommended for families seeking a conducive environment.
In summary, while certain areas like the pool and room furnishings require attention, Country Inn & Suites by Radisson in Saraland, AL excels in location, breakfast offerings, cleanliness and especially in the quality of its staff, making it a viable and pleasant choice for travelers in the area.
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Guests often praise the breakfast offered, describing it as excellent with a variety of hot options that change daily. The breakfast room is noted for its cleanliness, complemented by polite and courteous staff. Though there are minor areas for improvement, such as extended breakfast hours and more dietary options, the overall experience adds significant value to the stay.
Room spaciousness is another point of appreciation, especially in suites and king rooms. Many guests find the rooms clean and comfortable, equipped with conveniences like fridges and microwaves. However, the property is described as dated with some furnishings and carpets in need of updating. Instances of cleanliness issues and occasional housekeeping lapses are also mentioned.
Cleanliness overall is frequently highlighted as a strong suit with many guests appreciating the tidy and well-maintained state of both rooms and common areas. The friendly and diligent cleaning staff contribute to a welcoming atmosphere, despite a few isolated incidents of dirty carpets and unvacuumed floors.
The staff at the hotel receive enthusiastic commendations for their friendliness and helpfulness, particularly front desk personnel who are noted for being prompt and courteous. Staff members like Mary, Tiffany, Amanda and manager Nance are singled out for exceptional service. The general culture of politeness and professionalism significantly enhances the guest experience.
Wifi at the hotel generally meets guest expectations, working reliably for general use, albeit with occasional connection issues. The gym receives mixed reviews with some guests finding it adequate, while others point out equipment issues and a lack of amenities like water and towels.
The pool area sees considerable criticism due to frequent closures, maintenance issues and an overall condition that does not meet guests' expectations. Parking, on the other hand, is generally positive with plenty of spaces available, although some noted minor issues with lighting and door maintenance during storms.
Lastly, the hotel is appreciated for its family-friendly atmosphere, providing a safe environment and dedicated areas suitable for family activities. Despite occasional noise from other children, the hotel is recommended for families seeking a conducive environment.
In summary, while certain areas like the pool and room furnishings require attention, Country Inn & Suites by Radisson in Saraland, AL excels in location, breakfast offerings, cleanliness and especially in the quality of its staff, making it a viable and pleasant choice for travelers in the area.
Hotel with Gym
Includes a fitness center and a pool for guests to use. The fitness center provides basic equipment for a simple workout.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The 'Country Inn & Suites by Radisson' in Saraland, AL, boasts an enviable location that draws repeated praise from its guests. Nestled conveniently close to I-65, the hotel offers quick and easy access to major roads, making travel in and around the area a breeze. Its proximity to shopping centers, restaurants, gas stations and even a university ensures that guests have ample convenience at their fingertips. The area is described as quiet and safe, providing a peaceful retreat with no disruptive street noises.
While some guests do note that the hotel is tucked behind other buildings, rendering it slightly difficult to find, this secluded positioning contributes to the tranquil atmosphere. Overall, the hotel's strategic location, coupled with its proximity to both essential amenities and dining options, makes it an excellent choice for visitors looking to explore Saraland or commute to Mobile and other nearby cities.
The breakfast experience at the Country Inn & Suites by Radisson in Saraland, AL is generally well-received by guests. Many highlight the breakfast as excellent, great, very good and even sensational, appreciating the wide range of choices and hot options that change daily. Guests can expect a typical American breakfast with a good selection of items including eggs, ham, biscuits orange juice and fresh waffles. The variety is often noted with some pointing out the available hot items and the overall quality of the food being better than average hotel breakfasts. The breakfast room is described as clean and well-stocked and the staff receives praise for being polite and courteous.
However, there are some areas for improvement. A few guests mention a lack of gluten-free and dairy-free options and occasional issues with food quality such as overly salty breakfast potatoes or cold items. Breakfast hours, ending at 8 AM, are considered too early by some, which can be inconvenient. Despite these minor drawbacks, the breakfast is a noteworthy aspect of the stay, adding to the overall positive experience at the hotel.
The 'Country Inn & Suites by Radisson, Saraland, AL' presents a mixed bag when it comes to its rooms. On the positive side, many guests appreciate the spaciousness of the rooms, noting that suites and king rooms in particular offer ample space for comfort. Cleanliness is frequently mentioned with recurring praise for clean, comfortable beds and well-maintained bathrooms. Many rooms come equipped with conveniences like fridges and microwaves and the presence of a separate bedroom and living room area in some suites adds a homely touch.
However, frequent comments point to the hotel's worn and dated appearance. Numerous reviews highlight outdated furnishings, carpets and decor, suggesting that renovations are overdue. Guests also noted occasional cleanliness issues, including dirty carpets, smoky or musty odors and occasionally unclean bathrooms. Some guests experienced inconvenience with housekeeping services, such as rooms not being cleaned during their stay and a lack of fresh towels.
Noise levels and the condition of room fixtures also varied with some rooms boasting soundproof walls and comfortable settings, while others had thin walls and noisy environments. Despite these mixed reports, the overall experience is bolstered by the room's spaciousness and the convenience of in-room amenities, making it a serviceable choice for short stays.
The guest reviews for the beds at Country Inn & Suites by Radisson in Saraland, AL display a mixed bag of opinions. Some guests praised the beds for being clean, soft and very comfortable with several reviewers highlighting a great restful night on a comfortable bed. Additionally, many guests found the bedding to be clean and appreciated the overall comfort.
However, there are significant contrary opinions as well. A notable portion of guests found the beds to be extremely hard and uncomfortable with several describing the mattresses as lumpy, stiff and even horrible. Some guests specifically mentioned issues with the quality of the mattresses, stating that they felt old and cheap with some even reporting broken bed frames and mattresses.
Though some guests had a positive experience, describing the beds as comfy and good, the inconsistent quality remains a concern. Overall, while cleanliness and comfort were satisfactory for some, there is a clear need for an upgrade in mattress quality and consistency to meet the expectations of all guests.
The Country Inn & Suites by Radisson in Saraland, AL, has repeatedly been praised for its cleanliness by guests. Visitors have consistently noted that the hotel is clean with rooms being comfortable and well-maintained. Many commend the property for being very clean, including specific areas such as the lobby and the breakfast zone. Guests frequently highlight that the hotel, despite being an older property, is kept in excellent shape and is peaceful and quiet.
Several reviews mention that upon entering their rooms, everything felt fresh, from clean sheets on the beds to spotless bathrooms. The hotel staff, including the cleaning crew, are often described as friendly and diligent, contributing to the overall tidy and welcoming atmosphere of the place.
While many reviews focus on the positive aspects of cleanliness, a few guests did report issues such as dirty carpets, unvacuumed floors and bathrooms that needed more attention. Despite these isolated incidents, the majority of the feedback suggests that the hotel meets satisfactory cleanliness standards, making it a decent choice for travelers valuing a clean and comfortable stay.
The Country Inn & Suites by Radisson in Saraland, AL, has received numerous commendations for its staff. Guests consistently highlight the friendliness and helpfulness of the team's members, including front desk personnel, housekeeping and breakfast servers. The front desk staff are particularly noted for their promptness, courtesy and willingness to assist with any issues. Specific mentions of Mary, Tiffany, Amanda and the manager Nance showcase their exceptional service with Nance going above and beyond to ensure guest satisfaction.
Housekeeping staff are described as meticulous and friendly, while the breakfast staff, including Debra, are celebrated for their fantastic service. Guest interactions with the night staff also garnered positive feedback for their accommodating nature.
Many reviews underscore a general culture of politeness and professionalism among the staff with descriptors such as amazing, incredible and exceptional frequently used. The overall guest sentiment suggests a welcoming atmosphere created by a team that is always ready to help, ensuring a pleasant and comfortable stay for visitors. Despite a few isolated criticisms regarding responsiveness and attitude, the majority of reviews paint a picture of a well-managed hotel where the staff significantly contributes to a positive guest experience.
Travelers staying at the Country Inn & Suites by Radisson in Saraland, AL, have expressed mixed but generally positive opinions about the hotel's wifi. Many guests found the wifi to be good and some even described it as excellent. It worked well for general use and was mostly reliable across the property, including in rooms. However, there were occasional issues reported, such as difficulties in connecting games to the wifi and instances where it didn't work at all. Despite these few hiccups, the service was largely free and functional, meeting the needs of most guests.
The gym at Country Inn & Suites by Radisson, Saraland, AL, receives mixed feedback from guests. Some find the workout room to be adequate, liking its equipment including weights. However, there are recurring issues such as broken treadmills, empty water dispensers and a lack of available towels. Additionally, multiple guests have expressed disappointment over the gym often being closed or unavailable for use.
At the Country Inn & Suites by Radisson in Saraland, AL, guests frequently expressed disappointment regarding the pool facilities. Several reviews highlight that the pool was often closed with some guests noting it wasn't open until the end of May. Issues were also noted about the cleanliness and condition of the pool area, including worn-out furniture and a need for more attention to maintenance. Additionally, some guests mentioned the pool size did not match the online photos and that the pool hours were inconvenient. There were also comments about the excessive chlorine levels during one visit. While the promise of an enjoyable pool experience was unmet for many, these consistent observations suggest room for improvement in this facility.
The parking situation at Country Inn & Suites by Radisson, Saraland, AL generally receives positive feedback. Many guests appreciate the abundant parking spaces available, ensuring ease of access and convenience. The term plenty of parking is frequently mentioned, reflecting the ample capacity for guests' vehicles. However, there are occasional concerns, such as issues with staff parking improperly and a mention of insufficient parking at times. Additionally, some guests noted the parking lot's lighting could be improved for better visibility. Amid several big storms, the side door ceased to function with the key card, indicating occasional maintenance issues. Despite these minor inconveniences, the overall parking experience is satisfactory for most guests.
Country Inn & Suites by Radisson in Saraland, AL provides a safe environment ideal for family fun. Guests frequently highlight the family-friendly atmosphere and the dedicated family areas, making it an excellent choice for those traveling with children. The hotel offers family rooms, ensuring comfort for families of all sizes, including those with multiple children. Guests appreciate the lack of street noise, which contributes to a peaceful stay. Though some noted occasional noise from other kids, overall, families enjoyed their time, recommending the hotel for its conducive environment for family activities and relaxation.
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Location
While some guests do note that the hotel is tucked behind other buildings, rendering it slightly difficult to find, this secluded positioning contributes to the tranquil atmosphere. Overall, the hotel's strategic location, coupled with its proximity to both essential amenities and dining options, makes it an excellent choice for visitors looking to explore Saraland or commute to Mobile and other nearby cities.
Breakfast
However, there are some areas for improvement. A few guests mention a lack of gluten-free and dairy-free options and occasional issues with food quality such as overly salty breakfast potatoes or cold items. Breakfast hours, ending at 8 AM, are considered too early by some, which can be inconvenient. Despite these minor drawbacks, the breakfast is a noteworthy aspect of the stay, adding to the overall positive experience at the hotel.
Rooms
However, frequent comments point to the hotel's worn and dated appearance. Numerous reviews highlight outdated furnishings, carpets and decor, suggesting that renovations are overdue. Guests also noted occasional cleanliness issues, including dirty carpets, smoky or musty odors and occasionally unclean bathrooms. Some guests experienced inconvenience with housekeeping services, such as rooms not being cleaned during their stay and a lack of fresh towels.
Noise levels and the condition of room fixtures also varied with some rooms boasting soundproof walls and comfortable settings, while others had thin walls and noisy environments. Despite these mixed reports, the overall experience is bolstered by the room's spaciousness and the convenience of in-room amenities, making it a serviceable choice for short stays.
Beds
However, there are significant contrary opinions as well. A notable portion of guests found the beds to be extremely hard and uncomfortable with several describing the mattresses as lumpy, stiff and even horrible. Some guests specifically mentioned issues with the quality of the mattresses, stating that they felt old and cheap with some even reporting broken bed frames and mattresses.
Though some guests had a positive experience, describing the beds as comfy and good, the inconsistent quality remains a concern. Overall, while cleanliness and comfort were satisfactory for some, there is a clear need for an upgrade in mattress quality and consistency to meet the expectations of all guests.
Cleanliness
Several reviews mention that upon entering their rooms, everything felt fresh, from clean sheets on the beds to spotless bathrooms. The hotel staff, including the cleaning crew, are often described as friendly and diligent, contributing to the overall tidy and welcoming atmosphere of the place.
While many reviews focus on the positive aspects of cleanliness, a few guests did report issues such as dirty carpets, unvacuumed floors and bathrooms that needed more attention. Despite these isolated incidents, the majority of the feedback suggests that the hotel meets satisfactory cleanliness standards, making it a decent choice for travelers valuing a clean and comfortable stay.
Staff
Housekeeping staff are described as meticulous and friendly, while the breakfast staff, including Debra, are celebrated for their fantastic service. Guest interactions with the night staff also garnered positive feedback for their accommodating nature.
Many reviews underscore a general culture of politeness and professionalism among the staff with descriptors such as amazing, incredible and exceptional frequently used. The overall guest sentiment suggests a welcoming atmosphere created by a team that is always ready to help, ensuring a pleasant and comfortable stay for visitors. Despite a few isolated criticisms regarding responsiveness and attitude, the majority of reviews paint a picture of a well-managed hotel where the staff significantly contributes to a positive guest experience.
Wi-Fi
Gym
Pool
Parking
Family
Yes, Country Inn & Suites by Radisson, Saraland, AL has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Saraland, AL.
No, Country Inn & Suites by Radisson, Saraland, AL doesn't allow dogs.
No, parking facilities aren't available at Country Inn & Suites by Radisson, Saraland, AL.
Yes, Country Inn & Suites by Radisson, Saraland, AL has a gym.
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