7,258,491 hotelsin 60 categories
5-Star, Romantic Hotels in Sarawak
9 HOTELS IN SARAWAKRanking can be influenced by the commissions we receive.
$
+2
Info
Summary of reviews
The Miri Marriott Resort & Spa is highly regarded for its beautiful beachfront location, offering serene and picturesque surroundings ideal for relaxation. Guests appreciate the easy access to the beach and stunning sea views, despite the resort being a bit remote from the city center. The proximity to the airport and local dining options adds to the convenience, making it a favored spot for family vacations and tranquil getaways.
The breakfast at the resort is often praised for its extensive variety and delicious offerings, catering to both local and Western tastes. Guests find it superb and a highlight of their stay, though there is room for improvement in vegetarian options and consistency in food quality and temperature. Dinner experiences are more mixed; while some enjoy the meals, others point out issues with the buffet and food quality. Guests appreciate the dining atmosphere but suggest enhancements in variety and overall quality.
Rooms at the resort are noted for their spaciousness and comfort with many recently renovated to feature modern designs and amenities. Positive mentions include large beds, clean bathrooms and access to pool-facing balconies. However, some guests report issues with cleanliness, such as dust, musty smells and maintenance concerns like clogged drains and outdated furniture.
Cleanliness receives mixed reviews; while many areas including the swimming pool and lobby are found to be clean, some guests highlight issues like dusty corners, mold and smelly rooms. However, the friendly and efficient staff significantly contribute to a positive guest experience. Team members at various service points, including receptionists like Evelyn and Stephenie, are praised for their welcoming and helpful nature.
Wi-Fi service is generally reliable with good speed and coverage, despite occasional connectivity issues. The gym is well-equipped and appreciated by those focusing on fitness, while the large, clean swimming pool with its child-friendly amenities is a standout feature. Families find the resort particularly appealing with multiple pools, slides, a kids' club and babysitting services enhancing the family-friendly environment.
Parking is a mixed experience; ample space is available, though the distance to the main lobby and lack of shade during rainy days can be inconvenient. While the beds are widely regarded as comfortable with various sizes available, minor criticisms related to mattress wear and pillow quality are noted.
The resort's five-star status receives mixed feedback; many guests find the experience highly satisfactory and praise the excellent service, while some feel it doesn't fully meet Marriott's high standards. Accessibility features are somewhat mixed with ground-floor rooms aiding mobility but the absence of lifts posing challenges for some guests.
Overall, the Miri Marriott Resort & Spa offers a comfortable and enjoyable stay with its beautiful location, friendly staff and family-friendly amenities, though some areas would benefit from improvements in cleanliness, dining variety and accessibility.
The breakfast at the resort is often praised for its extensive variety and delicious offerings, catering to both local and Western tastes. Guests find it superb and a highlight of their stay, though there is room for improvement in vegetarian options and consistency in food quality and temperature. Dinner experiences are more mixed; while some enjoy the meals, others point out issues with the buffet and food quality. Guests appreciate the dining atmosphere but suggest enhancements in variety and overall quality.
Rooms at the resort are noted for their spaciousness and comfort with many recently renovated to feature modern designs and amenities. Positive mentions include large beds, clean bathrooms and access to pool-facing balconies. However, some guests report issues with cleanliness, such as dust, musty smells and maintenance concerns like clogged drains and outdated furniture.
Cleanliness receives mixed reviews; while many areas including the swimming pool and lobby are found to be clean, some guests highlight issues like dusty corners, mold and smelly rooms. However, the friendly and efficient staff significantly contribute to a positive guest experience. Team members at various service points, including receptionists like Evelyn and Stephenie, are praised for their welcoming and helpful nature.
Wi-Fi service is generally reliable with good speed and coverage, despite occasional connectivity issues. The gym is well-equipped and appreciated by those focusing on fitness, while the large, clean swimming pool with its child-friendly amenities is a standout feature. Families find the resort particularly appealing with multiple pools, slides, a kids' club and babysitting services enhancing the family-friendly environment.
Parking is a mixed experience; ample space is available, though the distance to the main lobby and lack of shade during rainy days can be inconvenient. While the beds are widely regarded as comfortable with various sizes available, minor criticisms related to mattress wear and pillow quality are noted.
The resort's five-star status receives mixed feedback; many guests find the experience highly satisfactory and praise the excellent service, while some feel it doesn't fully meet Marriott's high standards. Accessibility features are somewhat mixed with ground-floor rooms aiding mobility but the absence of lifts posing challenges for some guests.
Overall, the Miri Marriott Resort & Spa offers a comfortable and enjoyable stay with its beautiful location, friendly staff and family-friendly amenities, though some areas would benefit from improvements in cleanliness, dining variety and accessibility.
Categories
5 Star
Romantic
Golf
$
+2
Info
Summary of reviews
Pullman Kuching is celebrated for its prime location at the heart of Kuching, offering easy access to key attractions such as the Kuching Waterfront and local eateries. Guests frequently praise the hotel's strategic position, which allows them to explore the city on foot while enjoying stunning views of the river and cityscape from its elevated position.
The hotel’s breakfast buffet is generally well-received, lauded for its wide variety of Western and Malaysian dishes, appealing atmosphere and ample selection. Despite occasional criticisms regarding the taste and repetition of certain items, the breakfast spread is often described as sumptuous and worth the price.
The dining experience at Pullman Kuching offers a range of positives, especially in the lounge and Chinese restaurant with standout dishes like fish and chips and well-loved desserts. However, some areas, particularly the buffet and room service, have room for improvement in terms of food quality and menu variety.
Rooms at Pullman Kuching are frequently noted for their spaciousness, comfort and cleanliness. Guests appreciate the large bathrooms and pleasant views, especially in family rooms. Nonetheless, some reports of maintenance issues, such as musty smells and dated amenities, indicate a need for refurbishments. Despite these concerns, the overall comfort and value for money are highly praised.
Cleanliness across the hotel is positively reviewed with clean, spacious rooms being a key highlight. However, some guests have reported inconsistencies in housekeeping, particularly in the bathrooms and common areas, suggesting that more thorough cleaning and maintenance would enhance the overall experience.
The staff at Pullman Kuching are frequently commended for their friendliness, attentiveness and professionalism. While occasional inefficiencies and slow service are mentioned, the majority of reviews highlight the staff's eagerness to assist and their positive impact on the guest experience.
Wi-Fi service at Pullman Kuching is a point of contention with many guests citing weak signals and slow speeds. Despite a few reports of strong connections, the general consensus is that the hotel’s internet service requires significant improvement.
The gym receives positive feedback for its equipment and spaciousness, although some guests point out the need for updating older, rusty machines. The pool is appreciated for its size and suitability for fitness activities, though better maintenance and more attentive service would enhance its appeal.
Parking at the hotel presents challenges due to associated fees and the inconvenience of navigating through a connected mall. While free basement parking is available, its limited capacity often results in additional hassles for guests.
Families find Pullman Kuching accommodating with spacious family rooms, child-friendly amenities and helpful staff contributing to a comfortable stay. The hotel's central location and substantial breakfast options further enhance its appeal to family travelers.
Beds at Pullman Kuching are consistently praised for their comfort and size with many guests highlighting the soft mattresses that ensure a restful night's sleep.
In summary, Pullman Kuching offers a well-located and comfortable stay with friendly service and ample amenities, though certain areas, particularly maintenance, dining variety, Wi-Fi and parking, could benefit from improvements.
The hotel’s breakfast buffet is generally well-received, lauded for its wide variety of Western and Malaysian dishes, appealing atmosphere and ample selection. Despite occasional criticisms regarding the taste and repetition of certain items, the breakfast spread is often described as sumptuous and worth the price.
The dining experience at Pullman Kuching offers a range of positives, especially in the lounge and Chinese restaurant with standout dishes like fish and chips and well-loved desserts. However, some areas, particularly the buffet and room service, have room for improvement in terms of food quality and menu variety.
Rooms at Pullman Kuching are frequently noted for their spaciousness, comfort and cleanliness. Guests appreciate the large bathrooms and pleasant views, especially in family rooms. Nonetheless, some reports of maintenance issues, such as musty smells and dated amenities, indicate a need for refurbishments. Despite these concerns, the overall comfort and value for money are highly praised.
Cleanliness across the hotel is positively reviewed with clean, spacious rooms being a key highlight. However, some guests have reported inconsistencies in housekeeping, particularly in the bathrooms and common areas, suggesting that more thorough cleaning and maintenance would enhance the overall experience.
The staff at Pullman Kuching are frequently commended for their friendliness, attentiveness and professionalism. While occasional inefficiencies and slow service are mentioned, the majority of reviews highlight the staff's eagerness to assist and their positive impact on the guest experience.
Wi-Fi service at Pullman Kuching is a point of contention with many guests citing weak signals and slow speeds. Despite a few reports of strong connections, the general consensus is that the hotel’s internet service requires significant improvement.
The gym receives positive feedback for its equipment and spaciousness, although some guests point out the need for updating older, rusty machines. The pool is appreciated for its size and suitability for fitness activities, though better maintenance and more attentive service would enhance its appeal.
Parking at the hotel presents challenges due to associated fees and the inconvenience of navigating through a connected mall. While free basement parking is available, its limited capacity often results in additional hassles for guests.
Families find Pullman Kuching accommodating with spacious family rooms, child-friendly amenities and helpful staff contributing to a comfortable stay. The hotel's central location and substantial breakfast options further enhance its appeal to family travelers.
Beds at Pullman Kuching are consistently praised for their comfort and size with many guests highlighting the soft mattresses that ensure a restful night's sleep.
In summary, Pullman Kuching offers a well-located and comfortable stay with friendly service and ample amenities, though certain areas, particularly maintenance, dining variety, Wi-Fi and parking, could benefit from improvements.
Categories
5 Star
Romantic
Honeymoon
$
+3
Info
Summary of reviews
Mulu Marriott Resort offers an exceptional experience, seamlessly integrating luxury and nature in the heart of the Malaysian rainforest. Its prime location near Mulu National Park, coupled with the stunning river backdrop, provides an idyllic retreat for nature enthusiasts and travelers seeking tranquility. Guests are continually impressed by the resort's harmonious blend of comfort and natural beauty, enhanced by reliable access to local attractions.
The culinary experiences, particularly breakfast, receive high praise for their diverse and delicious offerings, while the dinner menu caters well to various tastes, including memorable dishes like Roti Jala with potato curry. Although some find dinner prices slightly high compared to local eateries, the quality and variety often justify the cost. The resort's spacious, elegantly designed rooms offer superb comfort, complete with modern amenities and breathtaking views of the surrounding jungle, cementing it as a top choice for a serene getaway.
Impeccable cleanliness and well-maintained facilities are consistently highlighted, contributing to the resort's luxurious feeling. Additionally, the exceptional friendliness and attentiveness of the staff enhance the welcoming atmosphere, ensuring guests feel well cared for throughout their stay. While the WiFi access is limited to common areas, this encourages a deeper connection with the pristine natural environment.
The resort’s spa is particularly noteworthy, offering rejuvenating massages and providing a perfect touch of relaxation to any visit. After days spent hiking, guests appreciate unwinding by the delightful pool, which serves as a refreshing retreat despite occasional maintenance issues.
Overall, Mulu Marriott Resort is praised for offering a luxurious and unforgettable experience, marked by outstanding service, comfortable accommodations, and a unique rainforest setting. It stands as a prestigious destination, promising indulgence and relaxation amidst the enchanting wilderness, leaving many guests with the intention to return.
The culinary experiences, particularly breakfast, receive high praise for their diverse and delicious offerings, while the dinner menu caters well to various tastes, including memorable dishes like Roti Jala with potato curry. Although some find dinner prices slightly high compared to local eateries, the quality and variety often justify the cost. The resort's spacious, elegantly designed rooms offer superb comfort, complete with modern amenities and breathtaking views of the surrounding jungle, cementing it as a top choice for a serene getaway.
Impeccable cleanliness and well-maintained facilities are consistently highlighted, contributing to the resort's luxurious feeling. Additionally, the exceptional friendliness and attentiveness of the staff enhance the welcoming atmosphere, ensuring guests feel well cared for throughout their stay. While the WiFi access is limited to common areas, this encourages a deeper connection with the pristine natural environment.
The resort’s spa is particularly noteworthy, offering rejuvenating massages and providing a perfect touch of relaxation to any visit. After days spent hiking, guests appreciate unwinding by the delightful pool, which serves as a refreshing retreat despite occasional maintenance issues.
Overall, Mulu Marriott Resort is praised for offering a luxurious and unforgettable experience, marked by outstanding service, comfortable accommodations, and a unique rainforest setting. It stands as a prestigious destination, promising indulgence and relaxation amidst the enchanting wilderness, leaving many guests with the intention to return.
Categories
5 Star
Romantic
Luxury
$
+1
Info
Summary of reviews
Pullman Miri Waterfront offers a well-rounded and largely positive experience for its guests, emphasizing its prime location, outstanding room features and excellent service. Strategically located in the heart of Miri, the hotel provides convenient access to Miri Times Square, shopping malls, beaches, restaurants and cafes, all within close proximity. Its central position ensures that guests can easily explore local attractions while enjoying scenic views of the South China Sea and Miri Waterfront.
The breakfast at Pullman Miri Waterfront receives high praise for its extensive selection and quality, offering a diverse array of Western and Eastern dishes, including local favorites like Sarawak laksa and nasi lemak. The pleasant views from the breakfast area add to the dining experience, although some guests note a need for improved quality and variety, particularly in Western dishes and vegetarian options.
Dining at the hotel is generally well-regarded with room service and the Pullman Kitchen Restaurant receiving commendations for their delicious and varied offerings. The seafood buffet dinner is particularly noted for its superb quality. Personalized service and a welcoming atmosphere further enhance the dining experience, especially in the club lounge on level 24, which offers a perfect setting for a romantic dinner. While there are minor criticisms about limited options and unconventional arrangements, the overall dining experience is positive.
Guest rooms at Pullman Miri Waterfront are frequently described as spacious, comfortable and well-maintained with many highlighting the stunning views of the sea and river. The modern decor and thoughtful amenities, such as baby cots and connecting rooms, make the accommodations appealing, particularly for families. Though there are occasional mentions of maintenance and cleanliness issues, they are generally minor and do not significantly detract from the overall experience.
Cleanliness throughout the hotel is generally good with many guests noting the tidy and well-maintained rooms and common areas. While a few critiques point out specific areas needing improvement, such as mold in bathrooms and occasional dust, the hotel’s cleanliness is mostly satisfactory.
The staff at Pullman Miri Waterfront receive high marks for their friendliness, attentiveness and professionalism. Guests frequently praise the excellent customer service and the helpfulness of the staff, particularly the front desk and bellboy service. Although there are occasional reports of unhelpful staff and delays, these are exceptions rather than the norm.
Free WiFi is another standout feature with many guests appreciating the fast and reliable connection throughout the hotel. While a few experienced intermittent connectivity issues, the general consensus is that the WiFi service is excellent.
The hotel's spa and gym facilities are also well-received. The spa offers clean and relaxing amenities, including a hot tub, jacuzzi and sauna with outstanding service contributing to a positive experience. The gym is praised for its spaciousness, good equipment and 24-hour access, despite occasional cleanliness concerns.
The pool area, particularly the impressive infinity pool with its spectacular views, is a significant highlight. Guests enjoy the various swimming facilities, including a child-friendly section, though some reported cleanliness issues and overcrowding.
Parking at Pullman Miri Waterfront is convenient and secure with ample spaces and easy access. While better lighting and clearer instructions could enhance the experience, guests generally find the parking facilities efficient and hassle-free.
Overall, the Pullman Miri Waterfront stands out for its convenient location, spacious and comfortable rooms, excellent dining options and friendly staff. With a few minor improvements in specific areas, it continues to offer a pleasant and appealing stay for travelers.
The breakfast at Pullman Miri Waterfront receives high praise for its extensive selection and quality, offering a diverse array of Western and Eastern dishes, including local favorites like Sarawak laksa and nasi lemak. The pleasant views from the breakfast area add to the dining experience, although some guests note a need for improved quality and variety, particularly in Western dishes and vegetarian options.
Dining at the hotel is generally well-regarded with room service and the Pullman Kitchen Restaurant receiving commendations for their delicious and varied offerings. The seafood buffet dinner is particularly noted for its superb quality. Personalized service and a welcoming atmosphere further enhance the dining experience, especially in the club lounge on level 24, which offers a perfect setting for a romantic dinner. While there are minor criticisms about limited options and unconventional arrangements, the overall dining experience is positive.
Guest rooms at Pullman Miri Waterfront are frequently described as spacious, comfortable and well-maintained with many highlighting the stunning views of the sea and river. The modern decor and thoughtful amenities, such as baby cots and connecting rooms, make the accommodations appealing, particularly for families. Though there are occasional mentions of maintenance and cleanliness issues, they are generally minor and do not significantly detract from the overall experience.
Cleanliness throughout the hotel is generally good with many guests noting the tidy and well-maintained rooms and common areas. While a few critiques point out specific areas needing improvement, such as mold in bathrooms and occasional dust, the hotel’s cleanliness is mostly satisfactory.
The staff at Pullman Miri Waterfront receive high marks for their friendliness, attentiveness and professionalism. Guests frequently praise the excellent customer service and the helpfulness of the staff, particularly the front desk and bellboy service. Although there are occasional reports of unhelpful staff and delays, these are exceptions rather than the norm.
Free WiFi is another standout feature with many guests appreciating the fast and reliable connection throughout the hotel. While a few experienced intermittent connectivity issues, the general consensus is that the WiFi service is excellent.
The hotel's spa and gym facilities are also well-received. The spa offers clean and relaxing amenities, including a hot tub, jacuzzi and sauna with outstanding service contributing to a positive experience. The gym is praised for its spaciousness, good equipment and 24-hour access, despite occasional cleanliness concerns.
The pool area, particularly the impressive infinity pool with its spectacular views, is a significant highlight. Guests enjoy the various swimming facilities, including a child-friendly section, though some reported cleanliness issues and overcrowding.
Parking at Pullman Miri Waterfront is convenient and secure with ample spaces and easy access. While better lighting and clearer instructions could enhance the experience, guests generally find the parking facilities efficient and hassle-free.
Overall, the Pullman Miri Waterfront stands out for its convenient location, spacious and comfortable rooms, excellent dining options and friendly staff. With a few minor improvements in specific areas, it continues to offer a pleasant and appealing stay for travelers.
Categories
5 Star
Romantic
Luxury
$
+4
Info
Summary of reviews
Hilton Kuching Hotel is renowned for its exceptional location in the heart of Kuching city, offering guests direct access to the vibrant waterfront and scenic views of the Sarawak River. Its prime position allows for convenient exploration of nearby attractions, restaurants and shops, while providing a serene and relaxing atmosphere despite being centrally located. This makes it a top choice for both relaxation and city adventures.
The breakfast experience at Hilton Kuching Hotel is widely praised for its variety and quality. Guests enjoy an extensive array of options, from salads and cheeses to freshly squeezed juices. The friendly and attentive chefs who prepare fresh food on the spot enhance the overall morning dining experience, making breakfast a highlight of many guests' stays. Although there are minor mentions of inconsistency with certain items, the breakfast offering is largely seen as superb and satisfying.
Rooms at the Hilton Kuching are commended for their cleanliness, comfort and stylish design, especially the newly renovated ones that boast modern furnishings and high-quality bedding. Many rooms offer stunning river views, adding to the memorable experience. While some reviews point out that certain rooms need renovation and improved maintenance, the overall sentiment is positive with the hotel staff's excellent service being a notable factor in guest satisfaction.
The hotel's cleanliness receives mixed reviews. Many guests commend the clean and spacious rooms and common areas, including a lovely swimming pool, creating a comfortable and inviting environment. However, some reports highlight issues with bathroom cleanliness and dated facilities, suggesting areas needing improvement.
The staff at Hilton Kuching Hotel consistently receive high praise for their exceptional service. Guests frequently note the team's friendliness, helpfulness and proactive approach in ensuring a smooth and pleasant stay. The warm and hospitable environment created by the staff significantly enhances the overall guest experience.
However, the hotel's free Wi-Fi has been a point of concern for many guests, who describe it as unreliable and slow with issues in accessibility and extra charges for better connectivity being common complaints.
The swimming pool area, though currently under renovation, has been appreciated in the past for its spaciousness and family-friendly features including a deep section for serious swimmers. Despite some issues with cleanliness and the dated feel of the space, the pool area generally provides a pleasant environment.
Parking at the hotel is convenient with free underground options available. Guests often appreciate the connected parking facility, although some mention that the tight spaces and lack of porter assistance for luggage can be challenging, particularly for families with heavy baggage.
Hilton Kuching Hotel offers a family-friendly environment, enhancing vacations with thoughtful touches like coloring sets for children and a popular pool area. Families find the hotel comfortable and enjoyable, benefiting from its excellent services and strategic location.
The beds receive mixed but mostly positive reviews with many guests appreciating their size and comfort. While some find the beds and pillows perfect, others feel improvements could be made regarding firmness and fluffiness.
In summary, the Hilton Kuching Hotel is highly valued for its strategic location, excellent breakfast, stylish and comfortable rooms and outstanding staff service, creating a pleasant experience for most guests despite some areas needing attention.
The breakfast experience at Hilton Kuching Hotel is widely praised for its variety and quality. Guests enjoy an extensive array of options, from salads and cheeses to freshly squeezed juices. The friendly and attentive chefs who prepare fresh food on the spot enhance the overall morning dining experience, making breakfast a highlight of many guests' stays. Although there are minor mentions of inconsistency with certain items, the breakfast offering is largely seen as superb and satisfying.
Rooms at the Hilton Kuching are commended for their cleanliness, comfort and stylish design, especially the newly renovated ones that boast modern furnishings and high-quality bedding. Many rooms offer stunning river views, adding to the memorable experience. While some reviews point out that certain rooms need renovation and improved maintenance, the overall sentiment is positive with the hotel staff's excellent service being a notable factor in guest satisfaction.
The hotel's cleanliness receives mixed reviews. Many guests commend the clean and spacious rooms and common areas, including a lovely swimming pool, creating a comfortable and inviting environment. However, some reports highlight issues with bathroom cleanliness and dated facilities, suggesting areas needing improvement.
The staff at Hilton Kuching Hotel consistently receive high praise for their exceptional service. Guests frequently note the team's friendliness, helpfulness and proactive approach in ensuring a smooth and pleasant stay. The warm and hospitable environment created by the staff significantly enhances the overall guest experience.
However, the hotel's free Wi-Fi has been a point of concern for many guests, who describe it as unreliable and slow with issues in accessibility and extra charges for better connectivity being common complaints.
The swimming pool area, though currently under renovation, has been appreciated in the past for its spaciousness and family-friendly features including a deep section for serious swimmers. Despite some issues with cleanliness and the dated feel of the space, the pool area generally provides a pleasant environment.
Parking at the hotel is convenient with free underground options available. Guests often appreciate the connected parking facility, although some mention that the tight spaces and lack of porter assistance for luggage can be challenging, particularly for families with heavy baggage.
Hilton Kuching Hotel offers a family-friendly environment, enhancing vacations with thoughtful touches like coloring sets for children and a popular pool area. Families find the hotel comfortable and enjoyable, benefiting from its excellent services and strategic location.
The beds receive mixed but mostly positive reviews with many guests appreciating their size and comfort. While some find the beds and pillows perfect, others feel improvements could be made regarding firmness and fluffiness.
In summary, the Hilton Kuching Hotel is highly valued for its strategic location, excellent breakfast, stylish and comfortable rooms and outstanding staff service, creating a pleasant experience for most guests despite some areas needing attention.
Categories
Romantic
5 Star
Honeymoon
$
+3
Info
Summary of reviews
The Waterfront Hotel Kuching is a distinguished choice for travelers, known primarily for its exceptional strategic location in the heart of Kuching city. Directly connected to the Plaza Merdeka shopping mall and mere minutes from the Kuching Waterfront, the hotel's vicinity to historical and cultural attractions is highly lauded. The area is pedestrian-friendly, making it convenient for guests to explore vibrant streets, local markets and delectable dining options.
Breakfast at The Waterfront Hotel features an extensive and high-quality buffet that caters to both local and international tastes. Highlights include freshly made cheese omelets and Sarawak Laksa, complemented by a spacious and culturally rich dining area. Despite occasional criticisms of repetitive menus and service lapses, the overall breakfast experience is well-regarded.
Dinner experiences are positively marked by the scenic views from the poolside dining area, showcasing illuminated city landmarks. Guests often commend the quality of the food and friendly service, though some note limitations in non-vegetarian options and occasional service delays.
The rooms at the hotel are consistently praised for their spaciousness, cleanliness and modern décor. Many guests appreciate the breathtaking views of the Sarawak River and the convenience of the attached shopping mall. Points of improvement include addressing minor issues such as musty smells and sporadic cleanliness lapses.
In terms of cleanliness, the hotel generally receives favorable reviews, particularly for its tidy pool area, well-maintained facilities and responsive housekeeping staff. However, there are occasional concerns about dusty carpets and improperly cleaned bathrooms.
The exemplary staff at The Waterfront Hotel is a standout feature, frequently described as friendly, helpful and professional across all departments. A few reviews mention lapses in attentiveness and isolated incidents of slower service, but these are outweighed by the numerous positive interactions noted by guests.
Wi-Fi service at the hotel elicits mixed feedback. While some guests experience stable connections, others report weak signals and erratic service, indicating a need for improvement.
The gym facilities receive mixed reviews with guests appreciating the well-equipped space but noting issues such as lack of air conditioning and broken equipment. The pool, particularly the rooftop infinity pool, is celebrated for its scenic views and cleanliness, although it can be crowded and somewhat cold.
The hotel’s parking arrangements are generally convenient with ample spots and safety features. However, parking can be challenging due to shared spaces with the mall, particularly during peak times.
Families find The Waterfront Hotel to be an excellent option, thanks to its spacious family rooms, plentiful breakfast options and convenient location. The hotel’s environment is safe and secure for children, making it a recommended choice for family vacations.
The beds at The Waterfront Hotel receive high praise for their comfort, contributing significantly to restful stays. Guests appreciate the spaciousness and cleanliness of the bedding, even though there are occasional issues with stained sheets and delayed changes.
Overall, The Waterfront Hotel Kuching is a well-regarded establishment that offers significant positives in terms of location, amenities and service. While there are areas for improvement, the general consensus is favorable, making it a preferred choice for many visitors to Kuching.
Breakfast at The Waterfront Hotel features an extensive and high-quality buffet that caters to both local and international tastes. Highlights include freshly made cheese omelets and Sarawak Laksa, complemented by a spacious and culturally rich dining area. Despite occasional criticisms of repetitive menus and service lapses, the overall breakfast experience is well-regarded.
Dinner experiences are positively marked by the scenic views from the poolside dining area, showcasing illuminated city landmarks. Guests often commend the quality of the food and friendly service, though some note limitations in non-vegetarian options and occasional service delays.
The rooms at the hotel are consistently praised for their spaciousness, cleanliness and modern décor. Many guests appreciate the breathtaking views of the Sarawak River and the convenience of the attached shopping mall. Points of improvement include addressing minor issues such as musty smells and sporadic cleanliness lapses.
In terms of cleanliness, the hotel generally receives favorable reviews, particularly for its tidy pool area, well-maintained facilities and responsive housekeeping staff. However, there are occasional concerns about dusty carpets and improperly cleaned bathrooms.
The exemplary staff at The Waterfront Hotel is a standout feature, frequently described as friendly, helpful and professional across all departments. A few reviews mention lapses in attentiveness and isolated incidents of slower service, but these are outweighed by the numerous positive interactions noted by guests.
Wi-Fi service at the hotel elicits mixed feedback. While some guests experience stable connections, others report weak signals and erratic service, indicating a need for improvement.
The gym facilities receive mixed reviews with guests appreciating the well-equipped space but noting issues such as lack of air conditioning and broken equipment. The pool, particularly the rooftop infinity pool, is celebrated for its scenic views and cleanliness, although it can be crowded and somewhat cold.
The hotel’s parking arrangements are generally convenient with ample spots and safety features. However, parking can be challenging due to shared spaces with the mall, particularly during peak times.
Families find The Waterfront Hotel to be an excellent option, thanks to its spacious family rooms, plentiful breakfast options and convenient location. The hotel’s environment is safe and secure for children, making it a recommended choice for family vacations.
The beds at The Waterfront Hotel receive high praise for their comfort, contributing significantly to restful stays. Guests appreciate the spaciousness and cleanliness of the bedding, even though there are occasional issues with stained sheets and delayed changes.
Overall, The Waterfront Hotel Kuching is a well-regarded establishment that offers significant positives in terms of location, amenities and service. While there are areas for improvement, the general consensus is favorable, making it a preferred choice for many visitors to Kuching.
Categories
5 Star
Romantic
Luxury
$
+4
Info
Categories
Romantic
5 Star
Honeymoon
$
+5
Info
Summary of reviews
Sheraton Kuching Hotel is highly praised by guests for its exceptional location, nestled in the vibrant heart of Kuching. With a prime setting, it offers convenient access to the city's main attractions, such as the iconic cat statue and the lively waterfront. The hotel's position allows visitors to fully immerse themselves in the local culture, with numerous shops, eateries, and tourist spots within a short walking distance. The modern architecture and stunning city views, combined with attentive staff and a refreshing pool, make it a superior choice for travelers prioritizing location and quality.
The breakfast experience at Sheraton Kuching Hotel is another highlight, with guests enjoying a wide variety of food choices in a relaxed and satisfying atmosphere. The breakfast buffet impresses many with its superb spread, particularly during special occasions like Iftar. While some note occasional inconsistencies in quality and selection, the overall dining experience is generally satisfying and considered good value for money.
Rooms at the hotel receive mixed reviews, with many appreciating the attention to detail, modern amenities, and scenic city views. Guests often find the beds and pillows exceptionally comfortable, significantly enhancing their stay. However, some rooms are described as smaller, with occasional maintenance issues and a lack of in-room dining accessories. Despite these areas for improvement, the rooms are generally viewed as comfortable and clean.
Cleanliness is a key strength of Sheraton Kuching Hotel, with accommodations and facilities well-maintained to provide a tidy and modern environment. The staff is frequently commended for their efforts in keeping up the property, although there are sporadic mentions of minor cleanliness oversights. Overall, the hotel meets expectations for cleanliness, ensuring a pleasant experience.
The staff at Sheraton Kuching Hotel are consistently recognized for their exceptional service. Described as friendly, polite, and attentive, the team goes above and beyond to make guests feel welcomed and satisfied throughout their stay. Front desk personnel, like Jessica, receive particular praise for their efficiency and dedication to ensuring a quality experience. While there may be room for improvement in local knowledge, the general sentiment regarding the staff is overwhelmingly positive, contributing significantly to the hotel’s strong reputation for hospitality.
The breakfast experience at Sheraton Kuching Hotel is another highlight, with guests enjoying a wide variety of food choices in a relaxed and satisfying atmosphere. The breakfast buffet impresses many with its superb spread, particularly during special occasions like Iftar. While some note occasional inconsistencies in quality and selection, the overall dining experience is generally satisfying and considered good value for money.
Rooms at the hotel receive mixed reviews, with many appreciating the attention to detail, modern amenities, and scenic city views. Guests often find the beds and pillows exceptionally comfortable, significantly enhancing their stay. However, some rooms are described as smaller, with occasional maintenance issues and a lack of in-room dining accessories. Despite these areas for improvement, the rooms are generally viewed as comfortable and clean.
Cleanliness is a key strength of Sheraton Kuching Hotel, with accommodations and facilities well-maintained to provide a tidy and modern environment. The staff is frequently commended for their efforts in keeping up the property, although there are sporadic mentions of minor cleanliness oversights. Overall, the hotel meets expectations for cleanliness, ensuring a pleasant experience.
The staff at Sheraton Kuching Hotel are consistently recognized for their exceptional service. Described as friendly, polite, and attentive, the team goes above and beyond to make guests feel welcomed and satisfied throughout their stay. Front desk personnel, like Jessica, receive particular praise for their efficiency and dedication to ensuring a quality experience. While there may be room for improvement in local knowledge, the general sentiment regarding the staff is overwhelmingly positive, contributing significantly to the hotel’s strong reputation for hospitality.
Categories
Romantic
5 Star
Honeymoon
Categories
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