Motel 6 New Braunfels is highly regarded for its central location, offering easy access to nearby restaurants, stores and key attractions such as the Schlitterbahn water park and I-35 highway, which conveniently connects to San Antonio. Guests appreciate the combination of affordability, cleanliness and prime location, despite occasional issues that do not significantly detract from the overall positive experience.
Although the hotel does not serve a continental breakfast, it provides complimentary coffee in the mornings, a small gesture appreciated by some guests. Nonetheless, the lack of breakfast options has been a source of disappointment for many.
The rooms at Motel 6 New Braunfels are noted for their spaciousness and comfort with amenities like mini-fridges and microwaves receiving praise. Positive aspects include a straightforward check-in process and room designs catering to accessibility. However, concerns about maintenance, such as peeling paint, damaged furniture and odors, are recurrent. Mixed reviews on cleanliness also highlight issues such as dirty restrooms, floors and evidence of bugs.
The staff generally earns positive remarks for being friendly, accommodating and helpful with particular staff members receiving commendation for their service. Although there are occasional criticisms about rudeness or lack of knowledge from specific staff members, the overall sentiment towards the team is favorable.
The pool and hot tub receive positive feedback when operational, but frequent closures without prior notice have caused disappointment among guests. Similarly, the pool is praised for its cleanliness but its availability is inconsistent.
Guests have mixed feelings about the bed comfort. While many find the beds soft and conducive to good sleep, issues such as lumpy mattresses, uncomfortable bedding and bed bugs are also reported, leading to a variable experience.
Motel 6 New Braunfels is also recognized for its pet-friendly environment, featuring an accommodating policy without additional pet fees, which is a significant plus for pet owners. However, a few concerns include barking dogs and occasional encounters with fleas.
Overall, Motel 6 New Braunfels satisfies many guests with its strategic location, helpful staff and pet-friendly policies, though it could improve in room maintenance, cleanliness and the availability of advertised amenities.
The Crowne Plaza San Antonio Airport by IHG is celebrated for its convenient location, making it a favored choice for travelers. Guests consistently praise its proximity to the airport and easy access to major highways, allowing for efficient travel to attractions such as SeaWorld, the Riverwalk, and downtown San Antonio. The seamless shuttle service further enhances its accessibility. The hotel impresses with clean and comfortable accommodations, supported by a friendly and helpful staff.
Guests enjoy a delightful breakfast experience, highlighted by personable service from staff who make diners feel at home. Many find the breakfast quality to be excellent, though some express a desire for more expansive options and clearer pricing. The hotel restaurant garners praise for both breakfast and dinner offerings, contributing to overall guest satisfaction.
The rooms are frequently described as spacious, clean, and comfortable, with particular emphasis on the exceptional comfort of the beds and pillows. Despite occasional maintenance issues, the accommodations provide a welcoming environment, enhanced by well-kept facilities and strong attention to cleanliness. The hotel’s commitment to maintaining a clean property is evident across rooms, common areas, and the lobby, receiving high marks from guests.
Staff service stands out as a highlight, with guests lauding the warm, welcoming, and professional demeanor of team members across the hotel. The front desk, in particular, receives acclaim for courteous and helpful interactions, ensuring a pleasant guest experience.
The hotel features amenities such as a heated outdoor pool and hot tub, appreciated by families and travelers alike. While some variations in pool conditions are noted, these facilities often contribute positively to the overall guest experience. Additionally, the parking offers convenience and safety, although there may occasionally be limited spaces available.
For those seeking restful nights, the beds at Crowne Plaza are frequently described as very comfortable, contributing to a revitalizing stay. The overall experience, marked by exceptional customer service and a blend of value and hospitality, positions the hotel as a promising choice for both leisure and business travelers. Business guests, in particular, benefit from the convenient location, excellent facilities, and accommodating service, making it a preferred option for work-related trips.
Ultimately, the Crowne Plaza San Antonio Airport by IHG offers a pleasant and welcoming environment, catering well to a diverse array of traveler needs.
The Gruene River Hotel & Retreat is a must-visit destination for those looking for exceptional service and a comfortable stay. The staff is friendly, knowledgeable and accommodating with Karen at check-in receiving special praise. Guests consistently rave about the hotel's breakfast with the staff's attentiveness and accommodations being a highlight. The location of the hotel is also a plus, making it an ideal choice for those looking to explore the area. Overall, visitors have found the staff to be among the best they've encountered, making their stay at the Gruene River Hotel & Retreat an unforgettable experience.
Studio 6-San Antonio, TX - Airport boasts a prime location that is highly convenient for travelers, particularly due to its proximity to San Antonio Airport. The ease of accessing major highways and public transportation makes reaching downtown straightforward. The surrounding area offers a variety of dining and entertainment options with 24-hour gas stations adding to the convenience. Onsite amenities like the pool provide leisure and relaxation, complementing the overall peaceful and quiet ambiance appreciated by many guests.
The rooms are spacious and feature functional kitchenettes equipped with a fridge, microwave and stove, adding value for those who prefer in-room dining. Many guests praised the layout, comfort of the beds and general cleanliness at check-in. However, some reports indicate that rooms could benefit from updates and better maintenance with issues such as broken furniture and malfunctioning appliances being noted. Cleanliness was inconsistent with some experiencing a strong odor of cigarette smoke even in non-smoking rooms and instances of inadequate housekeeping.
Cleanliness throughout the hotel remains a significant area for improvement with frequent mentions of dirty floors, stained linens and pest sightings. Shared spaces and furniture often appeared worn and in need of refurbishment. However, there were occasional positive remarks about clean towels and sheets and a well-maintained pool area.
The hotel staff generally receives positive feedback for their friendliness and helpfulness. Many guests appreciated the courteous and efficient service provided by the front desk and management. Nonetheless, there were instances of rudeness and lack of professionalism reported by some guests, indicating inconsistency in service quality.
The free Wi-Fi service is a common point of dissatisfaction among guests with many experiencing unstable connections and weak signals. Although some guests reported clean and fast internet in specific areas, overall, the quality and reliability of the Wi-Fi were problematic.
The outdoor pool is largely appreciated for its cleanliness and aesthetic appeal, offering a relaxing environment with lounge furniture and a charcoal grill. Some guests did experience occasional closures and noise-related issues, but the general sentiment remains positive regarding the pool area.
The beds received mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. However, there were issues related to the cleanliness and quality of the bedding with some guests encountering stains, hair and even bedbugs.
Accessibility for guests with disabilities is another area with mixed feedback. While the hotel offers ADA-compliant rooms, frequent issues with the elevator and difficult navigation pathways posed challenges. Parking limitations and unmet requests for handicapped-accessible rooms were also noted.
Overall, Studio 6-San Antonio, TX - Airport is recognized for its strategic location, spacious rooms and pet-friendly policy, making it a practical choice for travelers. Nonetheless, improvements in cleanliness, maintenance, Wi-Fi service and consistent customer service would significantly enhance the overall guest experience.
The Sol Cypress, San Antonio, a Tribute Portfolio Hotel is a highly recommended hotel for those wanting a location close to the San Antonio River Walk. The staff is attentive and helpful, providing great service. The hotel boasts of beautiful and comfortable rooms with nice views of the river, although some issues with outdated furniture were noted. Guests found the hotel to be clean and well-maintained, although some minor cleanliness issues were reported. While breakfast wasn't included, the hotel's restaurant received positive reviews for its food. The pool was a highlight for many guests with families especially enjoying it. On-site parking was available but for a small fee, although some guests found it unnecessary. However, the consistently comfortable beds and pillows received high praise from guests.
The Emily Morgan Hotel - A DoubleTree by Hilton garners high praise from guests for its prime location in the heart of San Antonio. Situated directly across from The Alamo and in close proximity to the Riverwalk, the hotel provides an immersive experience blending historical charm with modern convenience. Guests are pleased with the stunning city views and find it easy to access a plethora of downtown activities, restaurants and shops on foot.
The breakfast experience at the hotel, while generally good, features a varied selection with a well-organized buffet including fresh berries, melons, eggs, bagels and pastries. Most guests appreciate the excellent service and flavorful offerings, although some feel the options are limited and overpriced.
The rooms receive positive feedback for their comfort and spaciousness. Many guests enjoy the vintage aesthetic and beautiful views of downtown San Antonio. However, opinions vary with some noting issues with cleanliness, inconsistent climate control and outdated furnishings.
Cleanliness at the hotel is often commended, especially in public spaces such as the lobby. While many find the rooms clean and comfortable, some guests point out concerns such as dust buildup and lack of thorough cleaning in certain areas.
The staff at The Emily Morgan Hotel is frequently praised for their friendliness and professionalism. Guests highlight the helpfulness of the bellboys and front desk staff with specific commendations for individuals like Caleb and Angelika. Their attentive service significantly enhances the overall guest experience.
The outdoor pool, though small, is enjoyed by some guests, particularly during evening hours. However, there are mixed reviews regarding its maintenance and cleanliness with some areas needing attention.
Parking presents a consistent challenge, as the hotel lacks specific parking facilities and relies on a nearby public lot and valet service. Though convenient, valet parking is quite expensive, adding to the overall stay cost. Some guests recommend negotiating better parking options with nearby garages.
Finally, the beds earn mostly positive remarks for their comfort and the quality of the pillows provided. While many guests report a restful sleep, a few note issues with firmness and lumpy mattresses.
Overall, The Emily Morgan Hotel - A DoubleTree by Hilton offers a historic and charming stay with excellent service and a fantastic location, though it has areas for improvement in cleanliness, breakfast variety and parking affordability.
The Hotel 1914 - Historic Alamo Riverwalk, an Ascend Collection Hotel is highly appreciated for its prime location in the heart of San Antonio, placing guests within walking distance of major attractions such as the River Walk, the Alamo and the Tower of the Americas. The hotel's central and quiet setting, alongside its historic charm, make it an ideal base for exploring the city.
Guests frequently praise the breakfast offerings for their variety and quality with many enjoying the hearty and comprehensive selection that includes hot meals, baked goods and fresh fruit. Although some criticisms exist regarding the limited options and occasional issues with cleanliness, the generally positive feedback highlights the breakfast as a satisfying start to the day.
The on-site Indian restaurant has received mixed reviews. While praised for its quality, the presence of strong aromas from the spices and the limited dining options could be drawbacks for some guests. Nonetheless, its proximity to various downtown dining and drinking spots compensates for the limited in-house offerings.
The hotel rooms are often described as clean, comfortable and cozy, equipped with modern fixtures and useful amenities like microwaves and mini-fridges. However, the small room sizes and occasional maintenance issues have been noted. Visitors highlight the cleanliness and comfort of the bathrooms, although inconsistencies in housekeeping standards suggest room for improvement.
Staff at the hotel consistently receive high marks for their friendliness and professionalism. Guests commend the front desk, valet and kitchen staff for their attentive and welcoming service, enhancing the overall guest experience significantly.
Guests have experienced mixed feedback regarding the WiFi service with some noting excellent connection speeds and others reporting significant connectivity issues. The gym is generally well-received for its cleanliness and adequate equipment, though minor issues like temperature control have been noted. The indoor pool, while well-maintained and clean, is frequently described as small and unheated, detracting from the overall experience for some guests.
Parking at the hotel is a common point of contention due to the high costs and lack of clear communication prior to booking. Many guests find valet parking expensive and occasionally unreliable with offsite parking options also proving problematic.
Finally, the comfort of the beds receives positive feedback from many guests, highlighting a good night's rest with mentions of quality linen and clean bedding. Despite a few negative comments about firmness and room size, the bedding is largely seen as a highlight of the stay.
Overall, the Hotel 1914 - Historic Alamo Riverwalk, an Ascend Collection Hotel offers a well-located, comfortable stay with friendly staff and satisfactory amenities, though potential guests should be prepared for additional parking costs and variable room sizes.
Overall, the San Antonio Marriott Rivercenter on the River Walk is a highly recommended four-star hotel that offers exceptional facilities and services. Guests have reported that the rooms are spacious and clean and the staff is remarkable. The hotel's location in downtown San Antonio is ideal with sweeping views of the city. While there were some negative experiences, the majority of guests were very pleased with their stay.
The Menger Hotel is a beautiful, historic hotel located in the heart of downtown San Antonio, just steps away from the Alamo and the Riverwalk. Guests praise the hotel's exceptional location, atmosphere and beautiful views. The breakfast buffet receives mixed reviews, but the majority of feedback is positive with guests praising the variety and quality of the food offered. The rooms are well-preserved and comfortable, although some guests mention smaller or dated rooms with a few maintenance issues. The staff is friendly, efficient and knowledgeable, receiving high praise from guests. The outdoor pool is a cool spot for relaxation and the hotel's parking valets are efficient and fast. The hotel's historic charm is embraced and adds to its beauty and charm, making every stay feel like a step back in time. Overall, the Menger Hotel is a great choice for travelers who appreciate history, comfort and a great location.
Hilton Garden Inn San Antonio Downtown Riverwalk enjoys high praise for its exceptional location, making it a perfect base for tourists wishing to explore the vibrant heart of San Antonio. Situated within walking distance of major attractions such as the Riverwalk, the Alamo and numerous restaurants and shops, the hotel offers unparalleled convenience for sightseeing. Guests appreciated the clean and comfortable rooms, which added to the overall appeal of the hotel despite some minor construction disruptions nearby.
The breakfast experience at the hotel varied with many guests appreciating the quality and convenience, particularly the cook-to-order options like omelets and waffles, which were a hit with families. However, some found the breakfast overpriced and desired a greater variety of healthier options.
Regarding the rooms, the hotel generally received commendations for spaciousness, cleanliness and comfort with several guests highlighting the comfortable beds and spotless bathrooms. While some visitors had issues with lumpy mattresses and unfortunate views, the overall consensus leaned towards satisfaction with room quality.
Cleanliness was a notable highlight with guests frequently commending the immaculate conditions of their rooms and the overall hotel environment. Friendly and attentive staff further enhanced the experience, despite occasional lapses in cleaning in specific areas like showers and carpets.
The hotel's staff were consistently praised for their friendliness and helpfulness with particular mention of individuals like Roberto and Anthony who went above and beyond to ensure guests had a pleasant stay. Valet staff also received commendations for their prompt service, though some guests found the valet parking costs high and recommended nearby alternatives.
The rooftop pool was a standout feature, providing a scenic and refreshing spot for relaxation with a cool view of the city and Riverwalk. While some noted the pool's smaller size and occasional cleanliness issues, it remained a popular and enjoyable amenity.
Mixed reviews were noted regarding parking. While the valet service was appreciated for its convenience, the cost was often cited as prohibitively expensive and some guests experienced long wait times and occasional issues with vehicle handling.
The hotel's beds received mixed feedback; many found the beds and pillows comfortable and conducive to a restful sleep, though some encountered issues with firmness and lumpiness. Overall, the hotel's central location, clean and comfortable rooms, friendly staff and pleasant amenities made it a recommended choice for many travelers visiting downtown San Antonio.
The Grand Hyatt San Antonio River Walk is a highly recommended hotel for travelers looking for a prime location in downtown San Antonio. Guests appreciate the convenience of being within walking distance to everything the city has to offer, including shops, restaurants, bars and attractions. The hotel's proximity to the convention center also makes it an ideal choice for business travelers. The rooms are clean, comfortable and well-decorated with great views of the city or the river walk. The staff is exceptional, providing top-notch service and the hotel adheres to COVID-19 safety measures. The outdoor pool is a highlight of the property, loved by adults and kids alike. While some guests had mixed experiences with breakfast and parking, overall, the Grand Hyatt San Antonio River Walk is a passable hotel that meets the expectations for a four-star hotel.
The San Antonio Marriott Riverwalk offers a remarkable stay with its outstanding location nestled in the heart of downtown San Antonio. Guests enjoy the hotel's proximity to iconic attractions such as the Convention Center, Rivercenter Mall, Alamo, and Tower of the Americas. The stunning views of the Riverwalk and downtown skyline add to the charm, making it an ideal spot for both relaxation and exploration. The hotel provides a seamless connection to lively bars, diverse restaurants, and vibrant nightlife, further enhancing the San Antonio experience.
Visitors frequently commend the cleanliness and modernity of the accommodations, which include spacious rooms with balconies overlooking picturesque views. Renovations have contributed to a contemporary ambiance, and in-room amenities like mini fridges and seating areas offer comfort and convenience. Guests consistently highlight the magnificent beds, which ensure a restful sleep thanks to their comfort and size.
The hospitality of the staff is a standout feature, with guests often praising them for their friendly and attentive service. Specific mentions of exemplary employees indicate a culture of excellence and professionalism throughout the hotel, enhancing the overall guest experience. Names like Paola, Ernest, Karen, Felipe, Jennifer, and Holly are commonly applauded for their dedication.
While the breakfast offerings are seen as expensive, guests appreciate the quality of the food at the hotel's Cactus Flower restaurant and Tributary, allowing for delicious on-site dining. The pool area, despite its small size, offers a unique half-indoor, half-outdoor heated experience that families particularly enjoy, along with the recreational facilities found on the 7th floor.
Though parking can be costly, with valet service running up to $60 per night, the friendliness and efficiency of the valet staff mitigate these concerns. The option of adjacent garage parking offers an economical alternative. Overall, San Antonio Marriott Riverwalk is a compelling choice for travelers seeking a perfect blend of location, comfort, and hospitality.
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