O'Hare Inn & Suites
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Summary of reviewsO'Hare Inn & Suites stands out for its strategic location near O'Hare Airport, making it an attractive option for travelers who require easy access to the airport, especially those with early or late flights. The hotel’s proximity to local amenities such as Dunkin' Donuts, a gas station and a subway makes it even more convenient for short visits. Moreover, the availability of free parking and the park-and-fly option were particularly valued, adding to the logistical appeal for frequent travelers.
Guests found the rooms to be spacious and equipped with practical amenities like fridges and microwaves with some appreciating the large and comfortable beds. The hotel's staff frequently received praise for their friendliness and accommodating nature, contributing to a welcoming atmosphere.
However, there are several areas where the hotel needs improvement. The breakfast offering received negative feedback due to its limited and unappetizing selection, lacking variety and proper maintenance. Cleanliness emerged as a significant issue with numerous reports of dirty and poorly maintained rooms, the presence of unpleasant odors and dated furnishings. Some guests mentioned serious concerns such as bed bugs and pervasive cigarette and marijuana smells.
While staff service generally earned commendation for professionalism and warmth, inconsistency in service quality was a concern. Some guests encountered unhelpful or inattentive staff, leading to a mixed impression of the service levels.
Despite the practical benefits of its location and amenities, O'Hare Inn & Suites requires substantial upgrades in cleanliness, room maintenance and breakfast quality to enhance the overall guest experience.
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Guests found the rooms to be spacious and equipped with practical amenities like fridges and microwaves with some appreciating the large and comfortable beds. The hotel's staff frequently received praise for their friendliness and accommodating nature, contributing to a welcoming atmosphere.
However, there are several areas where the hotel needs improvement. The breakfast offering received negative feedback due to its limited and unappetizing selection, lacking variety and proper maintenance. Cleanliness emerged as a significant issue with numerous reports of dirty and poorly maintained rooms, the presence of unpleasant odors and dated furnishings. Some guests mentioned serious concerns such as bed bugs and pervasive cigarette and marijuana smells.
While staff service generally earned commendation for professionalism and warmth, inconsistency in service quality was a concern. Some guests encountered unhelpful or inattentive staff, leading to a mixed impression of the service levels.
Despite the practical benefits of its location and amenities, O'Hare Inn & Suites requires substantial upgrades in cleanliness, room maintenance and breakfast quality to enhance the overall guest experience.
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
The location of O'Hare Inn & Suites stands out as a key advantage for guests. Positioned close to O'Hare Airport, it proves to be particularly convenient for those catching late or early flights. Its proximity to the airport also makes it an appealing choice for travelers needing a brief stay and the ease of access is widely appreciated.
Several amenities around the hotel enhance its convenience. Guests find it handy to have a Dunkin' Donuts, Subway, gas station and a convenience store nearby. The location is not just ideal for air travelers but also for those attending events at the nearby convention center. The affordability of the hotel, relative to its location, is another notable benefit, making it a practical option for short stays. Overall, the easy access to transportation and local facilities contributes to its positive reviews.
The breakfast experience at O'Hare Inn & Suites has left many guests disappointed. Reviews consistently highlight the limited offerings, which consist primarily of dried cereal, milk and instant coffee. Many guests found the selection to be meager and unappetizing with some describing it as the worst hotel breakfast they've encountered. The lack of variety, such as no yogurt, pancakes or even a decent beverage selection, has been a common complaint. Some visitors pointed out the absence of basic items like bowls and noted the poor maintenance of breakfast amenities, such as non-functioning coffee machines and empty kettles. Overall, breakfast at this hotel is described as very basic and not worth the mention of being included.
O'Hare Inn & Suites features spacious rooms that come equipped with practical amenities such as a fridge and microwave and often have comfortable, large beds. Some rooms are well-maintained with daily towel changes, adding to the convenience. However, many visitors have reported that the rooms are outdated and unclean with persistent odors of smoke and marijuana. Several reviews mention the presence of bed bugs and generally dirty conditions, highlighting an urgent need for renovation. Additionally, some guests have encountered damaged furnishings and worn-out décor reminiscent of the 1980s. The front desk has received mixed feedback with some noting unhelpful or rude interactions. Overall, while space and basic comfort are notable positive aspects, cleanliness and modernity are areas requiring significant attention.
O'Hare Inn & Suites offers a varied experience when it comes to their beds. Many guests appreciated the comfort of the beds, noting that they found the bed comfortable or very comfortable during their stay and enjoyed the availability of king-size beds. However, others had concerns about the condition and cleanliness of the bedding and mattresses. Frequent comments include issues such as cigarette burn holes in bedsheets, hard mattresses and bedding with stains or holes. Some guests also mentioned encountering bed bugs. Overall, while some visitors found their sleep experience satisfactory, there are notable areas for improvement in terms of bed comfort and cleanliness.
O’Hare Inn & Suites, despite its convenient location and accessibility by both public and private transportation, has fallen short in terms of cleanliness and maintenance, as reflected in guest feedback. The reviews highlight pervasive issues ranging from dirty and dusty rooms to unwashed linens and stained carpets. The property appears dated, showing significant wear and tear with various elements like old bedding, inoperative amenities and furniture with visible burn marks.
Guests consistently mention unpleasant odors throughout the facility, including the smell of cigarettes and marijuana, contributing to a generally unclean and uncomfortable environment. The bathrooms are particularly problematic with reports of dirty toilets, unclean surfaces and even feces stains. Overall, the cleanliness of the hotel leaves a lot to be desired with rooms and common areas described as filthy, dusty and poorly maintained. Some guests have noted disturbing cleanliness issues, such as unscreened windows, gaps in doors and even the presence of small insects.
The recurring theme in the reviews suggests that O’Hare Inn & Suites is in dire need of a comprehensive update and thorough cleaning to meet guest expectations.
At O'Hare Inn & Suites, the staff's professionalism and friendliness stand out in many guest experiences. Numerous reviewers appreciated the polite and accommodating nature of the hotel’s staff, citing instances of helpful and kind interactions. Guests have often highlighted the friendly demeanor of the front desk personnel and the proactive support, such as lending phone adapters and providing useful transportation information about Chicago. The receptionists are frequently mentioned as nice and great, contributing to a welcoming atmosphere.
However, reviews indicate inconsistency in service quality. While some guests experienced understanding and hospitable staff, others encountered staff members who seemed unaccommodating or preoccupied, sometimes even unprofessional or rude. Instances of inattentive behavior, such as staff more interested in their phones than attending to guests, have been noted and there are reports of dishonesty or lack of readiness to help.
Overall, the staff at O'Hare Inn & Suites has moments of commendable service, highlighted by professionalism and genuine friendliness. Yet, there are significant instances where the service level dropped, suggesting room for improvement in ensuring a consistently positive experience for all guests.
The O'Hare Inn & Suites stands out for its convenient location near O'Hare Airport, making it an ideal choice for travelers needing easy access to the airport. Guests particularly appreciate the hotel's park and fly option, as well as the free parking, which adds significant value to their stay. Additionally, the availability of breakfast, including coffee, cereal and bars, is a welcomed amenity. Although some found certain aspects of the parking area, like overgrown rose bushes, to be less than ideal, the ability to park close to the room provides added convenience. Overall, the practical benefits of parking and location make this hotel a functional choice for frequent flyers.
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Location
Several amenities around the hotel enhance its convenience. Guests find it handy to have a Dunkin' Donuts, Subway, gas station and a convenience store nearby. The location is not just ideal for air travelers but also for those attending events at the nearby convention center. The affordability of the hotel, relative to its location, is another notable benefit, making it a practical option for short stays. Overall, the easy access to transportation and local facilities contributes to its positive reviews.
Breakfast
Rooms
Beds
Cleanliness
Guests consistently mention unpleasant odors throughout the facility, including the smell of cigarettes and marijuana, contributing to a generally unclean and uncomfortable environment. The bathrooms are particularly problematic with reports of dirty toilets, unclean surfaces and even feces stains. Overall, the cleanliness of the hotel leaves a lot to be desired with rooms and common areas described as filthy, dusty and poorly maintained. Some guests have noted disturbing cleanliness issues, such as unscreened windows, gaps in doors and even the presence of small insects.
The recurring theme in the reviews suggests that O’Hare Inn & Suites is in dire need of a comprehensive update and thorough cleaning to meet guest expectations.
Staff
However, reviews indicate inconsistency in service quality. While some guests experienced understanding and hospitable staff, others encountered staff members who seemed unaccommodating or preoccupied, sometimes even unprofessional or rude. Instances of inattentive behavior, such as staff more interested in their phones than attending to guests, have been noted and there are reports of dishonesty or lack of readiness to help.
Overall, the staff at O'Hare Inn & Suites has moments of commendable service, highlighted by professionalism and genuine friendliness. Yet, there are significant instances where the service level dropped, suggesting room for improvement in ensuring a consistently positive experience for all guests.
Parking
No, O'Hare Inn & Suites doesn't have any pool.
No, a spa isn't available at O'Hare Inn & Suites.
No, O'Hare Inn & Suites doesn't allow dogs.
Yes, parking facilities are available at O'Hare Inn & Suites.
No, O'Hare Inn & Suites doesn't have a gym.
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