Quality Inn O'Hare Airport
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Summary of reviewsThe Quality Inn O'Hare Airport is highly appreciated for its exceptional location, offering convenient proximity to O'Hare International Airport, supplemented by a 24-hour shuttle service and free parking. This makes it an ideal choice for travelers with early flights or needing quick airport access. The hotel's location also benefits visitors wishing to explore local attractions and essential services, thanks to its easy access to highways and public transportation.
However, the absence of a provided breakfast, despite being advertised, has left many guests disappointed. The reason often attributed to COVID-19 measures did not suffice for many, leading to dissatisfaction amongst those expecting meals included with their stay.
Room opinions are generally positive with guests praising the clean, spacious and well-equipped rooms, furnished with essentials like refrigerators, microwaves and coffee makers. Comfortable beds and a quiet environment contribute to a restful stay. Despite this, some reviews highlight areas for improvement, particularly with outdated decor, occasional unpleasant odors and some cleanliness and maintenance issues.
The cleanliness of the hotel receives mixed feedback. While many guests commend the hotel for offering clean and comfortable rooms, as well as efficient and friendly cleaning staff, others note issues with the carpets, outdated common areas and occasional unpleasant smells. The friendliness and helpfulness of the staff, especially the front desk, receive consistent praise. Notable mentions of employees like Mira contribute to a positive atmosphere, although there are occasional criticisms about rude or inattentive behavior, particularly from the night staff.
Parking is generally appreciated for being free, but the limited spaces and safety concerns with the parking area are frequently noted. Some guests had trouble finding a spot when the lot was full and issues regarding cleanliness and security were highlighted.
The beds at the Quality Inn O'Hare Airport are frequently praised for their comfort, helping guests enjoy a restful night’s sleep with soft pillows and soundproof rooms, contributing to high satisfaction regarding sleep quality.
Overall, Quality Inn O'Hare Airport offers a convenient and comfortable stay for travelers, particularly for those with early flights due to its excellent location and transport services. Despite some areas needing improvement, most guests find the positives such as comfortable rooms, helpful staff and efficient airport shuttle service outweigh the negatives.
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However, the absence of a provided breakfast, despite being advertised, has left many guests disappointed. The reason often attributed to COVID-19 measures did not suffice for many, leading to dissatisfaction amongst those expecting meals included with their stay.
Room opinions are generally positive with guests praising the clean, spacious and well-equipped rooms, furnished with essentials like refrigerators, microwaves and coffee makers. Comfortable beds and a quiet environment contribute to a restful stay. Despite this, some reviews highlight areas for improvement, particularly with outdated decor, occasional unpleasant odors and some cleanliness and maintenance issues.
The cleanliness of the hotel receives mixed feedback. While many guests commend the hotel for offering clean and comfortable rooms, as well as efficient and friendly cleaning staff, others note issues with the carpets, outdated common areas and occasional unpleasant smells. The friendliness and helpfulness of the staff, especially the front desk, receive consistent praise. Notable mentions of employees like Mira contribute to a positive atmosphere, although there are occasional criticisms about rude or inattentive behavior, particularly from the night staff.
Parking is generally appreciated for being free, but the limited spaces and safety concerns with the parking area are frequently noted. Some guests had trouble finding a spot when the lot was full and issues regarding cleanliness and security were highlighted.
The beds at the Quality Inn O'Hare Airport are frequently praised for their comfort, helping guests enjoy a restful night’s sleep with soft pillows and soundproof rooms, contributing to high satisfaction regarding sleep quality.
Overall, Quality Inn O'Hare Airport offers a convenient and comfortable stay for travelers, particularly for those with early flights due to its excellent location and transport services. Despite some areas needing improvement, most guests find the positives such as comfortable rooms, helpful staff and efficient airport shuttle service outweigh the negatives.
Business Inn
Inn with Parking
Inn with Gym
Guest Reviews
The Quality Inn O'Hare Airport is praised for its exceptional location, making it an ideal choice for travelers needing proximity to O'Hare International Airport. Guests appreciate its convenient positioning, just minutes from the airport, which is enhanced by a 24-hour shuttle service and free parking. Despite the hotel's overall tired appearance, it offers comfortable and spacious rooms suitable for short stays, particularly for those with early flights. The location also proves beneficial for visits to local attractions and essential services with easy access to highways and public transportation. The proximity to the airport stands out as a significant advantage, making it a practical option for transitory purposes.
The guest opinions about breakfast at the Quality Inn O'Hare Airport reveal significant dissatisfaction. Many reviewers were unhappy that breakfast was not provided, despite it being advertised and included in the booking. The recurring issue of no breakfast being served was often attributed to ongoing COVID-19 measures, though some guests expressed frustration at this reasoning. There were mentions of no alternative options, not even tea or coffee, further compounding the dissatisfaction. This consistent lack of breakfast left many feeling misled and disappointed with the overall service experience.
The rooms at Quality Inn O'Hare Airport garner a mixed reception from guests, though the emphasis on the positive aspects stands out. Many reviews highlight the rooms as clean, tidy and spacious, offering all necessary amenities such as ironing boards, refrigerators, microwaves and coffee makers. Comfortable beds are a recurring praise with many noting the rooms are both quiet and clean. Guests often applaud the comfort and ease facilitated by frequent transportation to the airport, which runs every 30 minutes. The hotel's location is repeatedly complimented for its convenience.
However, some reviews point out areas in need of improvement, including the outdated decor and occasional unpleasant odors. A few guests experienced issues with cleanliness and maintenance, noting dirty carpets and worn-out bathrooms. Despite these drawbacks, the generally friendly and helpful staff, including efficient service at the bar and grill, contribute to a positive overall experience for many travelers.
The beds at the Quality Inn O'Hare Airport receive frequent praise for their comfort. Multiple guests have remarked on the very comfortable and incredibly comfortable beds, highlighting a restful and pleasant night's sleep. They particularly appreciated the soft pillows and the clean facilities, including clean bathrooms and rooms. Some noted that the soundproofing in the rooms aided in their comfortable stay. While a few guests mentioned that the beds could be a little lumpy or the mattresses were not very comfortable, the majority of reviews lean heavily towards satisfaction with the sleep quality provided. Overall, the Quality Inn O'Hare Airport seems to deliver on a cozy and clean resting environment with the bonus of convenient amenities such as an onsite restaurant and frequent airport transport.
Quality Inn O'Hare Airport receives mixed feedback regarding its cleanliness. On the positive side, guests frequently compliment the hotel for being very clean with modern and comfortable rooms. Many visitors appreciate the clean and comfortable environment, noting that everything was spotless upon their arrival. The cleaning staff are often praised for their friendliness and effectiveness, contributing to the overall impression of cleanliness. Additionally, the hotel is noted for being quiet and comfortable with a pleasant smell and a delightful breakfast.
However, there are recurring complaints about the cleanliness of the carpets, which many describe as dirty, old and in need of replacement. The common areas of the hotel also appear outdated and some guests note specific areas that require better cleaning attention, such as bathroom doors and entrance mirrors. Occasionally, guests report unpleasant smells in the hallways and rooms, as well as visible dirt on walls and general dustiness. Daily cleaning is not provided unless specifically requested and some visitors feel that the overall cleanliness could be improved. Despite these issues, the positive aspects of cleanliness and staff friendliness often leave a good impression.
The staff at Quality Inn O'Hare Airport are praised for their friendliness and willingness to help. Numerous guests noted a smooth check-in process and lauded the helpfulness and competence of the employees, especially the front desk staff. Guests have highlighted the kindness and precision of the receptionists with special mention of individuals like Mira, noted for her great attitude. Some guests described the staff as the best aspect of their stay, emphasizing the overall excellent and polite service, including the cleaning staff.
However, there were occasional criticisms about employees having a bad attitude, being rude or inattentive. Some guests experienced uncooperative behavior from the night staff and felt there was inconsistency in the treatment based on the guest's ethnicity. Despite these few negative interactions, the majority of reviews celebrated the pleasant and supportive nature of the staff, contributing significantly to a positive hotel experience.
Guests at the Quality Inn O'Hare Airport generally appreciate the free parking offered by the hotel. Some reviewers felt that the parking was decent. However, the experiences were mixed, as many found the parking situation challenging. The parking lot often fills beyond its capacity, making it hard to find a space. Some guests noted that parking was limited and the lot small, leading to a headache when trying to park. A few mentioned concerns about the cleanliness and safety of the parking area, referencing suspicious individuals lingering around. Overall, while the free parking is a positive aspect, the limited spaces and occasional safety concerns were highlighted by several guests.
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Location
Breakfast
Rooms
However, some reviews point out areas in need of improvement, including the outdated decor and occasional unpleasant odors. A few guests experienced issues with cleanliness and maintenance, noting dirty carpets and worn-out bathrooms. Despite these drawbacks, the generally friendly and helpful staff, including efficient service at the bar and grill, contribute to a positive overall experience for many travelers.
Beds
Cleanliness
However, there are recurring complaints about the cleanliness of the carpets, which many describe as dirty, old and in need of replacement. The common areas of the hotel also appear outdated and some guests note specific areas that require better cleaning attention, such as bathroom doors and entrance mirrors. Occasionally, guests report unpleasant smells in the hallways and rooms, as well as visible dirt on walls and general dustiness. Daily cleaning is not provided unless specifically requested and some visitors feel that the overall cleanliness could be improved. Despite these issues, the positive aspects of cleanliness and staff friendliness often leave a good impression.
Staff
However, there were occasional criticisms about employees having a bad attitude, being rude or inattentive. Some guests experienced uncooperative behavior from the night staff and felt there was inconsistency in the treatment based on the guest's ethnicity. Despite these few negative interactions, the majority of reviews celebrated the pleasant and supportive nature of the staff, contributing significantly to a positive hotel experience.
Parking
No, Quality Inn O'Hare Airport doesn't have any pool.
No, a spa isn't available at Quality Inn O'Hare Airport.
No, Quality Inn O'Hare Airport doesn't allow dogs.
Yes, parking facilities are available at Quality Inn O'Hare Airport.
Yes, Quality Inn O'Hare Airport has a gym.
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