Los Arcos
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Summary of reviewsLos Arcos in Segovia is praised for its exceptional location, making it an ideal choice for exploring the city's historic and cultural sites. Just a short walk from the iconic Roman Aqueduct and other attractions like the cathedral and Alcazar, the hotel is conveniently positioned while still providing a peaceful ambiance for a restful night’s sleep. Its close proximity to bus and train stations adds to the convenience of onward travel. Guests frequently commend the hotel's cleanliness and the friendly, attentive staff that enhances the overall experience.
Breakfast at Los Arcos gets mixed feedback. Many guests appreciate the quality and variety of the offerings with positive mentions of items like scrambled eggs, fresh fruit and gluten-free options. However, some reviews criticize a lack of variety and the quality of certain items, noting issues like packaged fruit and poor coffee. Despite these concerns, the breakfast area is generally seen as convenient and the service during breakfast is often praised for its friendliness.
Dinner experiences at the hotel's restaurant are largely positive with high marks for the quality and taste of the food, especially the recommended suckling pig menu. The staff and service during dinner receive consistent praise for being friendly and efficient. However, the limited operating hours and higher prices are noted as drawbacks by some guests.
The rooms at Los Arcos are generally described as spacious, comfortable and clean. Guests appreciate the pleasant views and comfortable beds. However, soundproofing is a common issue with many noting disturbances from adjacent rooms and hallways. Some bathrooms need maintenance and the décor and furnishings are considered outdated by some guests. Despite these points, the overall room cleanliness and the provision of amenities like complimentary bottled water are positive aspects.
Los Arcos excels in cleanliness with most guests highlighting the meticulous housekeeping and well-maintained spaces. There are occasional mentions of issues in the bathrooms and dusting, but overall, the cleanliness is a commendable feature of the hotel.
The staff at Los Arcos are frequently praised for their friendliness, professionalism and attentiveness. The reception team, in particular, receives accolades for their pleasant demeanor and willingness to go above and beyond to accommodate guests' needs, creating a welcoming atmosphere.
Free WiFi at the hotel is generally praised for its good speed and reliability, though a few guests note weak signals in certain rooms. The gym receives mixed feedback; while it's clean and has essential equipment, some items need repair and the area itself could use updates.
Parking is another well-regarded amenity with multiple options including a secure underground garage, though the additional fee and tight spaces for larger vehicles are noted as areas for improvement.
For families, Los Arcos is appreciated for its family-friendly atmosphere with accommodations suitable for larger groups and amenities like cribs and a play area for children. The staff’s excellent service enhances the experience, although the parking spaces can be tight and the cost for children is considered high by some.
In summary, Los Arcos stands out for its prime location, excellent staff and overall comfort. While there are areas for improvement, such as soundproofing, breakfast variety and room updates, the hotel provides a generally positive and convenient experience for travelers exploring Segovia.
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Breakfast at Los Arcos gets mixed feedback. Many guests appreciate the quality and variety of the offerings with positive mentions of items like scrambled eggs, fresh fruit and gluten-free options. However, some reviews criticize a lack of variety and the quality of certain items, noting issues like packaged fruit and poor coffee. Despite these concerns, the breakfast area is generally seen as convenient and the service during breakfast is often praised for its friendliness.
Dinner experiences at the hotel's restaurant are largely positive with high marks for the quality and taste of the food, especially the recommended suckling pig menu. The staff and service during dinner receive consistent praise for being friendly and efficient. However, the limited operating hours and higher prices are noted as drawbacks by some guests.
The rooms at Los Arcos are generally described as spacious, comfortable and clean. Guests appreciate the pleasant views and comfortable beds. However, soundproofing is a common issue with many noting disturbances from adjacent rooms and hallways. Some bathrooms need maintenance and the décor and furnishings are considered outdated by some guests. Despite these points, the overall room cleanliness and the provision of amenities like complimentary bottled water are positive aspects.
Los Arcos excels in cleanliness with most guests highlighting the meticulous housekeeping and well-maintained spaces. There are occasional mentions of issues in the bathrooms and dusting, but overall, the cleanliness is a commendable feature of the hotel.
The staff at Los Arcos are frequently praised for their friendliness, professionalism and attentiveness. The reception team, in particular, receives accolades for their pleasant demeanor and willingness to go above and beyond to accommodate guests' needs, creating a welcoming atmosphere.
Free WiFi at the hotel is generally praised for its good speed and reliability, though a few guests note weak signals in certain rooms. The gym receives mixed feedback; while it's clean and has essential equipment, some items need repair and the area itself could use updates.
Parking is another well-regarded amenity with multiple options including a secure underground garage, though the additional fee and tight spaces for larger vehicles are noted as areas for improvement.
For families, Los Arcos is appreciated for its family-friendly atmosphere with accommodations suitable for larger groups and amenities like cribs and a play area for children. The staff’s excellent service enhances the experience, although the parking spaces can be tight and the cost for children is considered high by some.
In summary, Los Arcos stands out for its prime location, excellent staff and overall comfort. While there are areas for improvement, such as soundproofing, breakfast variety and room updates, the hotel provides a generally positive and convenient experience for travelers exploring Segovia.
Hotel near Ski Resorts
Located in Segovia, Los Arcos offers a convenient base for exploring the city's sights and accessing ski resorts for winter sports activities.
Family Friendly Hotel
This hotel is popular with families and offers convenient amenities.
Business Hotel
The hotel has 7 rooms of different capacities that can host up to 300 people, all equipped with free Wi-Fi connection, business facilities, and audiovisual and computer equipment. It can host small meetings to large events.
Hotel with Parking
The hotel offers parking, which is considered a convenient and useful amenity. Parking availability is generally good.
Hotel with Gym
This hotel is listed as having gym facilities. While specific details are not provided, its presence makes it a relevant option for fitness-conscious travelers.
Boutique-style Hotel
Hotel near Nightlife Spots
4-Star Hotel
About Los Arcos
License: 14/1988
Guest Reviews
Location
The hotel is described as peaceful despite its central location, allowing for a quiet night’s rest, yet is within walking distance of key sights like the cathedral and Alcazar. Additionally, visitors found the hotel’s vicinity to the bus and train stations very convenient for onward travel.
Guests frequently mentioned the hotel's cleanliness and staff friendliness, enhancing their overall stay experience. Spacious rooms and good-sized accommodations are other highlights, particularly appreciated by those looking for comfort alongside convenience.
Overall, Los Arcos stands out for its exceptional location, allowing guests to easily explore Segovia’s main attractions while enjoying a comfortable and restful stay.
Breakfast
However, there are also several voices of criticism. Some guests feel that the breakfast lacks variety and could benefit from more options. Issues such as packaged fruit, poor coffee quality and the absence of natural juice are mentioned. The quality of some items, like bread and orange juice, is sometimes noted to be below expectations for a 4-star hotel. A few have described the overall experience as basic, not very diverse or poor in terms of variety and quality. Additionally, the breakfast area being next to the reception and sometimes served in a gloomy room detracts from the overall experience for certain guests.
Despite these mixed impressions, many find the breakfast area convenient, often linking it to the good overall experience of their stay at Los Arcos, emphasizing the spacious rooms and friendly atmosphere. The affordable price of the breakfast also earns positive remarks from several guests. While there is room for improvement, especially in diversifying the food options and enhancing the quality of specific items, the breakfast at Los Arcos generally satisfies the needs of most guests.
Dinner
However, guests have noted some limitations with the restaurant's operating hours; it only opens from Friday to Sunday and sometimes just for lunch. This can be inconvenient for those seeking dinner, especially when both the restaurant and bar are closed. Furthermore, some diners feel that food prices are on the higher side with limited choices.
Despite these challenges, the friendly and polite staff across the dining venues enhance the overall experience with extra touches like complimentary small bottles of water. The tapas in the bar are also tasty, adding another convenient dining option within the hotel. Overall, while some operational aspects could improve, the quality of food and service at Los Arcos's dining outlets generally leaves a positive impression.
Rooms
However, the soundproofing is often criticized, as many guests report being disturbed by noise from adjacent rooms and hallways. The condition of the bathrooms is mixed; while some are remodeled and comfortable, others need maintenance and a few guests encountered issues like swollen parquet floors and outdated fixtures.
The decor and furniture in the rooms appear somewhat old and in need of an update with several guests mentioning a dated appearance that doesn't meet the expectations for a 4-star hotel. Air conditioning and heating systems also seem to present problems with complaints about excessive noise and inefficiency.
Cleanliness is generally well-regarded, although there are occasional remarks about insufficient cleaning or late service. Amenities like complimentary bottled water are appreciated. On the downside, smaller rooms were frequently noted as not living up to the hotel's star rating and some practical issues like insufficient shelving in the bathrooms were raised.
In summary, while the rooms at 'Los Arcos' generally offer comfort and spaciousness, improvements in soundproofing, maintenance and modernization would significantly enhance the guest experience.
Beds
However, while many enjoyed firm and supportive mattresses, a few guests felt that some mattresses were too soft or had seen better days. Some visitors pointed out issues such as spring mattresses making noise or pillows lacking adequate filling, which detracted from their comfort. There were also mentions of structural aspects like soft bedframes and individual beds being pushed together to form doubles, which not everyone preferred.
Despite these occasional drawbacks, the general consensus is that the beds at Los Arcos offer a good night’s sleep and contribute positively to the overall accommodation experience. The comfort of the beds, combined with the proximity of the hotel to central Segovia and the cozy, clean atmosphere, makes Los Arcos a favorable stay for many travelers.
Cleanliness
However, there were several areas of concern that guests mentioned. Some pointed out issues with the bathrooms, including occasional dirtiness, unpleasant odors, mold stains and outdated fixtures. Dust on furniture and under beds was also reported, along with some dissatisfaction with the room's cleaning standards.
Despite these occasional lapses, the hotel's general cleanliness received commendations, demonstrating that when done right, the cleaning service is efficient and effective. The hotel also benefits from attentive staff and convenient amenities such as parking within the hotel premises.
In summary, while Los Arcos excels in many aspects of cleanliness and comfort, attention to detail, especially in the bathrooms and dusting routines, would further enhance the guest experience.
Staff
Wi-Fi
Gym
Parking
However, some reviews mentioned that the parking comes with an additional fee, which varied from reasonable to on the higher side, depending on the viewpoint of different guests. For motorcycle riders, the garage provided complimentary parking, adding a layer of convenience.
On the downside, a few guests found the underground garage to be tight and challenging to navigate, particularly for larger vehicles. Despite this, the availability of secure parking and its direct connection to the hotel were generally valued.
Overall, while the parking at 'Los Arcos' is seen as a convenient and useful amenity with good availability, some guests believe there is room for improvement, especially regarding space and cost.
Family
The staff at Los Arcos receive high praise for their amazing service, further enhancing the family-friendly atmosphere. Rooms are described as comfortable with special provisions like cribs available upon request, ensuring that even the youngest guests are well taken care of.
Situated conveniently close to the city center, the hotel's prime location makes it easy for families to enjoy outings. However, some reviews mention tight parking spaces and shortcomings in accommodating baby chairs and those with reduced mobility. Despite being noted as quite expensive for children, the overall consensus highlights Los Arcos as a welcoming environment, extremely friendly towards families and children.
While refurbishing and improvements are suggested, particularly in some areas not meeting a 4-star standard, Los Arcos remains a preferred choice for family stays, providing comfort and convenience amidst a family-friendly setting.
Nightlife
4 Star
Breakfast, while available, is generally seen as not meeting the four-star standard with numerous guests finding it too simple. The overall condition of the facilities is another common point of contention with many describing the hotel as in dire need of modernization. Some reviews highlight that the lighting in the rooms is a problem, allowing too much light to seep in at night, which detracts from comfort.
Despite these criticisms, some positive elements do shine through. Many guests appreciated the courteous staff and acknowledged that, although the hotel doesn't meet the four-star criteria, it offers good value for the money spent. It seems that with some upgrades and better maintenance, Los Arcos could potentially live up to its four-star claim in the future.
Business
The WiFi is generally satisfactory for work purposes, although some guests have noted occasional issues. Business-friendly amenities enhance the convenience of a stay, though additional leisure-oriented facilities might be limited. Despite some room-related drawbacks, such as weak sound insulation, lack of light and a noisy electric panel, the hotel remains a favorable choice for business trips. Nevertheless, there are areas for improvement, including the need for better room service and more resources in the business center.
Boutique-Style
Luxury
No, Los Arcos doesn't have any pool.
No, a spa isn't available at Los Arcos.
No, Los Arcos doesn't allow dogs.
Yes, parking facilities are available at Los Arcos.
Yes, Los Arcos has a gym.
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