Pulai Springs Resort Official
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsPulai Springs Resort Official is well-appreciated for its strategic and serene location, conveniently close to the UTM Skudai and major attractions like Legoland, yet away from the city's hustle and bustle. The resort's lush, forest-like setting and traditional architecture create a peaceful ambiance, perfect for a relaxing getaway. Despite some challenges with road conditions and ongoing construction, the easy access from the PLUS Highway and proximity to shopping complexes add to its appeal.
The breakfast service is a highlight with guests praising the wide variety of delicious options, particularly dishes like nasi lemak and fried kuay teow. Although there are occasional critiques about limited variety and coffee quality, the overall positive feedback suggests a satisfying breakfast experience.
Dinner experiences vary, but many guests commend the Chinese restaurant Qing Palace and the Ramadan special "Bufet Ala Bazar." Some find room service and general dinner offerings less diverse and flavorful with occasional issues in order fulfillment and service punctuality. Nonetheless, many find the à la carte options enjoyable and the front desk's responsiveness helps offset some dining hiccups.
Guests often laud the resort's spacious, comfortable and clean rooms, ideal for families. The check-in and check-out process is smooth and the rooms offer delightful views from the balconies. However, some rooms could benefit from modernization and better soundproofing and there are occasional mentions of maintenance issues.
Cleanliness at the resort is generally good, but some areas like bathrooms and public facilities need better upkeep. Common issues include mold, rust and dust, which can detract from the otherwise positive environment.
The resort staff receive high marks for their helpfulness, friendliness and professionalism, especially at the front desk and reception. Despite some reports of occasional lapses in service, the staff's dedication and cheerful demeanor significantly enhance guests' stays.
WiFi quality is mixed with some guests experiencing weak signals while others enjoy fast and reliable connections suitable for streaming and business needs.
The gym, while well-equipped and generally clean, has some outdated and non-functional equipment. Guests appreciate the provision of free towels and suggest longer operational hours.
The resort's multiple pools are a major draw with guests enjoying their variety, cleanliness and family-friendly features like pool slides. Some areas require better maintenance, but overall, the pool facilities are well-regarded.
Parking is ample and free, though some areas are far from the main facilities and need better lighting.
For families, the resort is excellent, offering spacious accommodations and numerous kid-friendly activities. The variety of pools, indoor playground and overall family-oriented services ensure a pleasant stay for guests of all ages.
Beds at the resort are widely praised for their comfort, contributing to a restful night's sleep. While some furnishings are old and could use updates, the beds remain a strong point.
Business travelers will find adequate facilities, including well-maintained business areas and reliable WiFi, making it suitable for professional activities.
While accessibility features are mixed with some areas lacking comprehensive wheelchair access, the resort's friendly staff and accessible location help mitigate these issues.
Overall, Pulai Springs Resort Official offers a pleasant and comfortable stay with its serene location, excellent staff and family-friendly amenities being standout features.
Categories
The breakfast service is a highlight with guests praising the wide variety of delicious options, particularly dishes like nasi lemak and fried kuay teow. Although there are occasional critiques about limited variety and coffee quality, the overall positive feedback suggests a satisfying breakfast experience.
Dinner experiences vary, but many guests commend the Chinese restaurant Qing Palace and the Ramadan special "Bufet Ala Bazar." Some find room service and general dinner offerings less diverse and flavorful with occasional issues in order fulfillment and service punctuality. Nonetheless, many find the à la carte options enjoyable and the front desk's responsiveness helps offset some dining hiccups.
Guests often laud the resort's spacious, comfortable and clean rooms, ideal for families. The check-in and check-out process is smooth and the rooms offer delightful views from the balconies. However, some rooms could benefit from modernization and better soundproofing and there are occasional mentions of maintenance issues.
Cleanliness at the resort is generally good, but some areas like bathrooms and public facilities need better upkeep. Common issues include mold, rust and dust, which can detract from the otherwise positive environment.
The resort staff receive high marks for their helpfulness, friendliness and professionalism, especially at the front desk and reception. Despite some reports of occasional lapses in service, the staff's dedication and cheerful demeanor significantly enhance guests' stays.
WiFi quality is mixed with some guests experiencing weak signals while others enjoy fast and reliable connections suitable for streaming and business needs.
The gym, while well-equipped and generally clean, has some outdated and non-functional equipment. Guests appreciate the provision of free towels and suggest longer operational hours.
The resort's multiple pools are a major draw with guests enjoying their variety, cleanliness and family-friendly features like pool slides. Some areas require better maintenance, but overall, the pool facilities are well-regarded.
Parking is ample and free, though some areas are far from the main facilities and need better lighting.
For families, the resort is excellent, offering spacious accommodations and numerous kid-friendly activities. The variety of pools, indoor playground and overall family-oriented services ensure a pleasant stay for guests of all ages.
Beds at the resort are widely praised for their comfort, contributing to a restful night's sleep. While some furnishings are old and could use updates, the beds remain a strong point.
Business travelers will find adequate facilities, including well-maintained business areas and reliable WiFi, making it suitable for professional activities.
While accessibility features are mixed with some areas lacking comprehensive wheelchair access, the resort's friendly staff and accessible location help mitigate these issues.
Overall, Pulai Springs Resort Official offers a pleasant and comfortable stay with its serene location, excellent staff and family-friendly amenities being standout features.
Luxury Resort
A 5-star premier recreational resort, Pulai Springs Resort offers extensive facilities including multiple swimming pools, a fully equipped gymnasium, and The Pulai Spa with traditional Balinese healing philosophies. It also features the multi-award-winning Qing Palace Chinese Restaurant and golf courses.
Resort with Spa
Pulai Springs Resort features extensive spa and wellness facilities in a serene environment. The resort provides a range of treatments and activities focused on relaxation and rejuvenation.
Family Friendly Resort
As a resort, Pulai Springs offers extensive grounds and various recreational activities suitable for families. The resort setting provides a more relaxed and spacious environment compared to standard hotels, making it ideal for family vacations.
Romantic Resort
Nestled amidst lush greenery, Pulai Springs Resort offers a tranquil escape with its golf course and spa. The serene environment and recreational facilities make it ideal for couples seeking relaxation and outdoor activities.
Resort with Swimming Pool
This resort includes several swimming pools set amidst lush greenery, providing a tranquil and natural setting. The pools are designed for relaxation and recreation.
Pool Lap Lanes Outdoor Pool
Resort with Parking
This resort offers free parking for guests. It features spacious and secure parking facilities, ensuring a hassle-free experience for drivers.
Resort with Gym
Features a fitness center, offering guests the opportunity to exercise. It's adequately equipped for a general workout session.
4-Star Resort
This resort is valued for its extensive facilities and relaxing environment. It offers a range of activities and provides a pleasant retreat for guests.
Resort with Outdoor Pool
This resort offers multiple outdoor pools set amidst lush greenery. It provides a serene and relaxing environment, ideal for a tranquil getaway.
Resort for Honeymoon
Business Resort
Accessible Resort
Resort with Pool Lap Lanes
Guest Reviews
Pulai Springs Resort Official boasts a strategic and convenient location, particularly for those visiting the nearby UTM Skudai. Nestled away from the hustle and bustle of Johor city, the resort offers a serene and peaceful atmosphere, surrounded by lush greenery that evokes a forest-like setting. The traditional architecture complements the natural surroundings, providing a relaxed and calming environment free from traffic sounds.
However, guests should be aware that the roads leading to the resort can be challenging with potholes and insufficient street lighting making nighttime travel difficult. Additionally, ongoing construction projects around the hotel can detract from the overall view and experience. Public areas could use some better maintenance, but the easy access from the PLUS Highway and proximity to shops and shopping complexes offer added convenience.
Despite its remote location, the resort's ambiance, excellent facilities and breathtaking scenery make it ideal for a peaceful getaway. Its location near key attractions like Legoland, approximately half an hour away, further enhances its appeal for vacationers seeking a mix of tranquility and adventure.
Guests' reviews of the breakfast at Pulai Springs Resort Official highlight a pleasantly varied experience. Most guests appreciated the wide variety of choices offered, noting a good spread with plenty of options and often describing the breakfast as superb or delicious. Specific dishes like nasi lemak and fried kuay teow received commendation for their flavors. The buffet breakfast was frequently mentioned as a key highlight with several guests expressing satisfaction with its abundance and quality.
However, not all feedback was glowing. Some guests felt the breakfast menu lacked sufficient variety and that certain items were not as flavorful as expected. The quality of coffee was a recurring issue with some guests pointing out that it could be improved. Moreover, a few guests remarked that the timing for breakfast was limited, leading to a rushed experience. Despite these occasional shortcomings, the frequent positive remarks about the variety and taste suggest that the breakfast generally meets guest expectations, contributing to a pleasant stay at the resort.
Pulai Springs Resort has received mixed reviews regarding its dinner offerings. Guests have found the food to be generally good with specific praise for the Chinese restaurant Qing Palace, where both the environment and service were frequently highlighted as excellent. The Ramadan special "Bufet Ala Bazar" and dinner buffet also received high marks for their extensive and superb selections. However, some guests felt that the general food service and dinner meals lacked variety and flavor and that certain food items were expensive. Room service for dinner was offered, but with limited menu options and there were instances of orders not being fulfilled accurately. The cafe closing early and the punctuality of meal service were other areas of concern. Despite these issues, many guests enjoyed eating dinner at the hotel, particularly when included in a package, finding the à la carte options delicious. The front desk staff were commended for their excellent response to dinner reservations and resolving any related problems.
Pulai Springs Resort Official receives a significant number of positive remarks about its rooms from guests. The recurring theme highlights the spaciousness and comfort of the rooms, which cater well to family travelers. Many reviews emphasize the cleanliness and well-maintained nature of the rooms with comments noting them as cozy and equipped with good facilities.
Guests appreciate the smooth and easy check-in and check-out process and some rooms offer delightful views from the balcony. Despite the largely positive feedback, a few aspects do detract from the overall guest experience. Issues such as outdated furniture, poor soundproofing, dim lighting and occasional dustiness have been raised. There are remarks about maintenance needs, including reports of old and malfunctioning fixtures and furnitures and occasional cleanliness oversights.
In summary, while Pulai Springs Resort's rooms are praised for their spaciousness, comfort and cleanliness, there are areas, particularly upkeep and modernization, where improvements could enhance the guest experience further.
Guests have consistently praised the beds at Pulai Springs Resort, noting their comfort and quality. Many guests reported having a better sleep experience thanks to the comfortable mattresses and pillows. The beds and pillows are broadly considered cozy with feedback highlighting that they are very comfortable and make for a restful stay. Some reviews do suggest that the pillows and bed could benefit from updates for enhanced comfort. Additionally, comments mention that while the bed linens are generally of good quality, their cleanliness could be improved. Room furnishings are noted to be old, but overall, the spaciousness and cleanliness of the rooms are appreciated. Guests also had varied opinions on bed sizes, suggesting more substantial sizes like king or queen over single or double beds for added comfort. Despite minor issues, the resort's beds are frequently described as a strong point, contributing positively to the overall guest experience.
Pulai Springs Resort has received a spectrum of feedback about its cleanliness. On a positive note, many guests have found the rooms to be clean, comfortable and spacious. The surrounding areas and overall environment also appear to maintain a reasonable level of cleanliness, garnering appreciation from visitors. The views from clean rooms have been described as wonderful, enhancing the overall experience.
However, several issues have been noted, particularly concerning the bathrooms, which frequently suffer from cleanliness and maintenance problems. Issues range from mold, hair and rust on the toilet floors to unpleasant odors and old, poorly maintained fixtures. Some guests have experienced dusty floors and curtains, signs of aging in the building and occasional flaking bathroom cabinets that could pose a hazard.
The resort's facilities, including the swimming pool and public areas, have also been highlighted as needing better maintenance and cleaning standards. There have been instances of dirty windows, broken tiles and stagnant water in toilets. The need for improved housekeeping, more thorough cleaning and regular upgrades is evident to ensure a more hygienic and pleasant stay for all guests.
The reviews of the staff at Pulai Springs Resort highlight a predominantly positive experience, emphasizing their helpfulness, friendliness and professionalism. Guests consistently mention the staff's polite and attentive service, especially at the front desk and reception, where they are noted for their commendable communication and cooperation. Many guests appreciated the cheerful demeanor and smiling faces, including remarks about the chef's warm greetings and the maintenance team's professional approach.
However, some reviews indicate areas for improvement. There were mentions of a shortage of staff at the lobby, lazy behavior during late check-ins and lapses in bell service. A few guests remarked on uncooperative or indifferent attitudes, particularly from pool and club house staff. Despite these occasional negative comments, the overall impression is that the staff's dedication, friendliness and helpfulness significantly contribute to a pleasant stay at the hotel. The positive guest interactions with the staff were highlighted as a notable strength of the Pulai Springs Resort.
The WiFi at Pulai Springs Resort has received mixed feedback from guests. While some have found the internet to be weak or not working at all, others have experienced good connections and even rocket-speed WiFi. There are mentions of the WiFi being OK and providing a good connection for streaming services like Netflix. Overall, it appears that the quality of the WiFi can vary, but when functioning well, it offers a speedy and reliable internet experience.
Pulai Springs Resort offers a gym that guests generally find in good condition and equipped with adequate amenities. The gym is located in a separate building, providing a dedicated space for fitness enthusiasts. Visitors appreciate the clean facilities, including the provision of free towels, which add to the convenience of their workout experience. However, some reviews highlight that certain gym equipment is rusty and not functional, indicating a need for better maintenance. Additionally, there is a suggestion for the gym to open earlier or operate 24 hours to accommodate guests' varied schedules. Despite these issues, the gym and overall sports center are well-regarded as part of the resort's amenities.
The pool experiences at Pulai Springs Resort are largely positive with guests appreciating the variety and spaciousness of the facilities. The resort boasts multiple pools, including options for children, adults and those looking for a more relaxed experience. Many reviews mention the pools being clean, well-maintained and expansive, providing ample space for guests to enjoy. The presence of pool slides adds to the fun, especially for families with children.
Visitors noted that the pools remain open year-round, making it a reliable option for swimming regardless of the season. There are facilities available for kids and the pools are described as friendly and great for family stays.
However, some reviews pointed out areas for improvement, such as ensuring consistent cleanliness and addressing issues like murky water and algae. Despite this, the overall sentiment remains positive with many guests noting the pools as a highlight of their stay. The diverse range of pool options, including lap pools and kids' pools, ensures that there is something for everyone to enjoy.
Pulai Springs Resort offers ample and free parking for guests, ensuring easy access to the facilities. Many reviewers appreciated the spacious parking availability, describing it as ample and plentiful. The parking is noted to be easy to find and nearby the resort's main areas. However, some guests pointed out that certain parking areas are far from the main facilities and a few mentioned that some spaces are limited and the areas can be dark. Despite these minor drawbacks, the overall feedback highlights the convenience and abundance of parking at the resort.
Nestled in a family-friendly atmosphere, Pulai Springs Resort stands out as an ideal destination for family vacations. The spacious 3-bedroom apartments and family room options are well-suited for family travellers, providing ample space and convenience. The resort prides itself on its variety of family-friendly activities that cater to little kids and older children alike.
The resort features multiple pools that are perfect for young swimmers, ensuring safety with appropriate depths. Kids particularly love the swimming facilities, expressing joy and excitement. Additionally, the resort offers an indoor playground, which, despite a small fee, remains an affordable option for family fun.
Parents can relax knowing the resort's amenities are designed with family needs in mind. Family-friendly services and accessible facilities contribute to the convenience and comfort of families, making it a recommended choice for family travel. The array of activities ensures that both kids and adults have a fulfilling and enjoyable stay.
Overall, Pulai Springs Resort is well-suited for family trips and vacations, offering good facilities and a pleasant stay for guests of all ages.
Pulai Springs Resort Official offers adequate facilities and services for business travelers with reasonable value for the amenities provided. The resort boasts well-maintained business areas and a nicely laid-out conference room that is conducive for meetings. While not all reviews mention specific business facilities, the resort is generally regarded as business-friendly. The business pool and dedicated areas for small meetings are particularly noted as good for business use. Additionally, the wifi receives high marks for its speed and reliability, making it suitable for professional needs.
Pulai Springs Resort Official receives mixed reviews regarding its accessibility for guests with disabilities. Many guests find the location easily accessible and appreciate the guest-friendly design with considerations for wheelchair access, particularly noting the accessible hotel lobby. However, some reviews mention the absence of comprehensive wheelchair accessibility throughout the property and a lack of clear accessibility indications. Despite these drawbacks, the resort remains accessible from the PLUS Highway and has an easily accessible location with helpful staff to assist guests.
The outdoor pool facilities at Pulai Springs Resort offer a pleasant and inviting experience for guests. There are multiple pools available, ensuring a variety of options for swimmers. Guests appreciate the large and well-maintained swimming pools, which provide ample space for enjoyment. The cleanliness of the outdoor pools is regularly noted, contributing to their overall pleasant ambiance. Whether seeking a nice swim or simply a relaxing spot by the water, the resort's outdoor pool area consistently receives positive feedback for its maintenance and usability.
Pulai Springs Resort offers guests spacious rooms set in a serene location with impressive exterior architecture. The facilities are described as luxurious, providing good value for money. While some reviews suggest discrepancies between the advertised luxury and the actual experience, many guests still find the resort's offerings to be of a high standard.
Pulai Springs Resort Official is an excellent choice for a romantic getaway, offering a serene and peaceful environment. The spacious rooms and luxury suites provide a comfortable and cozy ambiance perfect for couples. The hotel boasts an old romantic look with iconic historic decor that adds to its charm. Guests particularly appreciate the honeymoon suite, which is clean and equipped with comfortable amenities, enhancing the overall romantic experience. The location is described as serene, ensuring a quiet and undisturbed stay. With splendid facilities and a tranquil atmosphere, this resort stands out as a romantic retreat.
Location Show Map
Location
However, guests should be aware that the roads leading to the resort can be challenging with potholes and insufficient street lighting making nighttime travel difficult. Additionally, ongoing construction projects around the hotel can detract from the overall view and experience. Public areas could use some better maintenance, but the easy access from the PLUS Highway and proximity to shops and shopping complexes offer added convenience.
Despite its remote location, the resort's ambiance, excellent facilities and breathtaking scenery make it ideal for a peaceful getaway. Its location near key attractions like Legoland, approximately half an hour away, further enhances its appeal for vacationers seeking a mix of tranquility and adventure.
Breakfast
However, not all feedback was glowing. Some guests felt the breakfast menu lacked sufficient variety and that certain items were not as flavorful as expected. The quality of coffee was a recurring issue with some guests pointing out that it could be improved. Moreover, a few guests remarked that the timing for breakfast was limited, leading to a rushed experience. Despite these occasional shortcomings, the frequent positive remarks about the variety and taste suggest that the breakfast generally meets guest expectations, contributing to a pleasant stay at the resort.
Dinner
Rooms
Guests appreciate the smooth and easy check-in and check-out process and some rooms offer delightful views from the balcony. Despite the largely positive feedback, a few aspects do detract from the overall guest experience. Issues such as outdated furniture, poor soundproofing, dim lighting and occasional dustiness have been raised. There are remarks about maintenance needs, including reports of old and malfunctioning fixtures and furnitures and occasional cleanliness oversights.
In summary, while Pulai Springs Resort's rooms are praised for their spaciousness, comfort and cleanliness, there are areas, particularly upkeep and modernization, where improvements could enhance the guest experience further.
Beds
Cleanliness
However, several issues have been noted, particularly concerning the bathrooms, which frequently suffer from cleanliness and maintenance problems. Issues range from mold, hair and rust on the toilet floors to unpleasant odors and old, poorly maintained fixtures. Some guests have experienced dusty floors and curtains, signs of aging in the building and occasional flaking bathroom cabinets that could pose a hazard.
The resort's facilities, including the swimming pool and public areas, have also been highlighted as needing better maintenance and cleaning standards. There have been instances of dirty windows, broken tiles and stagnant water in toilets. The need for improved housekeeping, more thorough cleaning and regular upgrades is evident to ensure a more hygienic and pleasant stay for all guests.
Staff
However, some reviews indicate areas for improvement. There were mentions of a shortage of staff at the lobby, lazy behavior during late check-ins and lapses in bell service. A few guests remarked on uncooperative or indifferent attitudes, particularly from pool and club house staff. Despite these occasional negative comments, the overall impression is that the staff's dedication, friendliness and helpfulness significantly contribute to a pleasant stay at the hotel. The positive guest interactions with the staff were highlighted as a notable strength of the Pulai Springs Resort.
Wi-Fi
Gym
Pool
Visitors noted that the pools remain open year-round, making it a reliable option for swimming regardless of the season. There are facilities available for kids and the pools are described as friendly and great for family stays.
However, some reviews pointed out areas for improvement, such as ensuring consistent cleanliness and addressing issues like murky water and algae. Despite this, the overall sentiment remains positive with many guests noting the pools as a highlight of their stay. The diverse range of pool options, including lap pools and kids' pools, ensures that there is something for everyone to enjoy.
Parking
Family
The resort features multiple pools that are perfect for young swimmers, ensuring safety with appropriate depths. Kids particularly love the swimming facilities, expressing joy and excitement. Additionally, the resort offers an indoor playground, which, despite a small fee, remains an affordable option for family fun.
Parents can relax knowing the resort's amenities are designed with family needs in mind. Family-friendly services and accessible facilities contribute to the convenience and comfort of families, making it a recommended choice for family travel. The array of activities ensures that both kids and adults have a fulfilling and enjoyable stay.
Overall, Pulai Springs Resort is well-suited for family trips and vacations, offering good facilities and a pleasant stay for guests of all ages.
Business
Accessible
Outdoor Pool
Luxury
Romantic
Yes, Pulai Springs Resort Official has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Pulai Springs Resort Official.
No, Pulai Springs Resort Official doesn't allow dogs.
Yes, parking facilities are available at Pulai Springs Resort Official.
Yes, Pulai Springs Resort Official has a gym.
Location Show Map
More Options
