InfoSummary of reviewsPulai Springs Resort Official is well-appreciated for its strategic and serene location, conveniently close to the UTM Skudai and major attractions like Legoland, yet away from the city's hustle and bustle. The resort's lush, forest-like setting and traditional architecture create a peaceful ambiance, perfect for a relaxing getaway. Despite some challenges with road conditions and ongoing construction, the easy access from the PLUS Highway and proximity to shopping complexes add to its appeal.
The breakfast service is a highlight with guests praising the wide variety of delicious options, particularly dishes like nasi lemak and fried kuay teow. Although there are occasional critiques about limited variety and coffee quality, the overall positive feedback suggests a satisfying breakfast experience.
Dinner experiences vary, but many guests commend the Chinese restaurant Qing Palace and the Ramadan special "Bufet Ala Bazar." Some find room service and general dinner offerings less diverse and flavorful with occasional issues in order fulfillment and service punctuality. Nonetheless, many find the à la carte options enjoyable and the front desk's responsiveness helps offset some dining hiccups.
Guests often laud the resort's spacious, comfortable and clean rooms, ideal for families. The check-in and check-out process is smooth and the rooms offer delightful views from the balconies. However, some rooms could benefit from modernization and better soundproofing and there are occasional mentions of maintenance issues.
Cleanliness at the resort is generally good, but some areas like bathrooms and public facilities need better upkeep. Common issues include mold, rust and dust, which can detract from the otherwise positive environment.
The resort staff receive high marks for their helpfulness, friendliness and professionalism, especially at the front desk and reception. Despite some reports of occasional lapses in service, the staff's dedication and cheerful demeanor significantly enhance guests' stays.
WiFi quality is mixed with some guests experiencing weak signals while others enjoy fast and reliable connections suitable for streaming and business needs.
The gym, while well-equipped and generally clean, has some outdated and non-functional equipment. Guests appreciate the provision of free towels and suggest longer operational hours.
The resort's multiple pools are a major draw with guests enjoying their variety, cleanliness and family-friendly features like pool slides. Some areas require better maintenance, but overall, the pool facilities are well-regarded.
Parking is ample and free, though some areas are far from the main facilities and need better lighting.
For families, the resort is excellent, offering spacious accommodations and numerous kid-friendly activities. The variety of pools, indoor playground and overall family-oriented services ensure a pleasant stay for guests of all ages.
Beds at the resort are widely praised for their comfort, contributing to a restful night's sleep. While some furnishings are old and could use updates, the beds remain a strong point.
Business travelers will find adequate facilities, including well-maintained business areas and reliable WiFi, making it suitable for professional activities.
While accessibility features are mixed with some areas lacking comprehensive wheelchair access, the resort's friendly staff and accessible location help mitigate these issues.
Overall, Pulai Springs Resort Official offers a pleasant and comfortable stay with its serene location, excellent staff and family-friendly amenities being standout features. Show more
InfoSummary of reviewsBzz Hotel Skudai stands out as a commendable choice for travelers due to its strategic location and high-quality facilities. The hotel's proximity to Universiti Teknologi Malaysia (UTM) is particularly beneficial for those with business at the university or visiting students and its accessibility to a variety of nearby restaurants enhances the dining experience. Despite being a bit removed from the core of Johor Bahru, modern transportation options make commuting convenient, although the immediate neighborhood lacks convenience stores and quick-bite eateries.
The rooms at Bzz Hotel Skudai receive consistent praise for their spaciousness and cleanliness, providing ample living areas that cater to guests' comfort. The well-maintained environment, cozy beds and functional facilities contribute significantly to the overall positive experience. Despite minor critiques about occasional dusty floors or stained sheets, the overall cleanliness and well-kept bathrooms stand out.
Guests frequently laud the hotel's staff for their friendliness and helpful demeanor. The team, including receptionists and cleaners, is described as approachable, consistently polite and proficient in English, enhancing communication for international visitors and creating a welcoming atmosphere.
Parking at Bzz Hotel Skudai is another highlight with ample and secure spaces complemented by night guards, ensuring a hassle-free experience. The ease of parking, combined with the cleanliness and reasonable pricing of the hotel, adds to the overall convenience and value for money.
In summary, Bzz Hotel Skudai offers a comfortable and pleasant stay with spacious, clean accommodations, friendly staff and convenient parking, making it a well-regarded option for many visitors. Show more
InfoSummary of reviewsAvantgarde Hotel receives high praise from guests, primarily for its strategic location and exceptional service. The hotel is conveniently situated near Sutera Mall, making it a top choice for those looking to explore vibrant shopping and diverse dining options in the area. Visitors appreciate the easy access to local and international cuisines, with a variety of eateries and cafes within walking distance, complemented by ample parking for those driving in.
Guests find the rooms at Avantgarde Hotel both spacious and spotless, offering excellent value for money. The thoughtful room arrangements include configurations capable of accommodating families comfortably, with options like one king and one queen bed. The cleanliness extends throughout the hotel, with guests frequently commenting on the pristine condition of the rooms and well-maintained bathrooms featuring overhead rain showers.
The staff at Avantgarde Hotel contribute significantly to the positive guest experience. They are consistently described as friendly, helpful, and approachable, with particular attention to detail and guest needs. Their willingness to assist, whether with spa facilities or local information, enhances the overall stay.
Families especially appreciate the spacious accommodations, complete with comfortable beds and amenities that ensure a restful night's sleep. Large rooms equipped with extra-large beds, sofas, and coffee tables make for a pleasant family setup. While there are minor mentions of occasional maintenance issues, such as old towels or less fresh mattress covers, these do not detract from the overwhelmingly positive feedback.
In summary, Avantgarde Hotel stands out as an ideal choice for both leisure and business travelers seeking comfort and convenience, marked by its prime location, commendable cleanliness, and warm hospitality. Show more
InfoSummary of reviewsThe Square Hotel is highly praised for its prime location, offering remarkable convenience with its close proximity to shopping malls, a variety of dining options and essential amenities like clinics, pharmacies and supermarkets. Its strategic placement opposite a mall makes it an ideal spot for those wanting to explore Skudai and surrounding areas with ease, marking it as a food lover's haven due to the abundance of nearby eateries.
Guests appreciate the hotel's simple yet satisfying breakfast, complete with complimentary snacks and beverages. Despite the absence of room service and limited halal options, the quality of the breakfast is often highlighted positively. Cleanliness stands out as a significant positive aspect with reviewers frequently mentioning the hotel's neat, tidy and well-maintained appearance. Rooms and public areas are kept spotless, enhancing the overall pleasant experience.
Room quality receives mixed reviews; while most found them clean and comfortable with effective air conditioning and reliable amenities, there are consistent mentions of smaller-than-expected room sizes, insufficient soundproofing and occasional cigarette smells. Despite these drawbacks, the hotel's cleanliness and well-maintained condition often shine through.
Staff service experiences are varied. Many guests praise the staff for their politeness, friendliness and helpfulness with notable instances of honesty and supportive service. However, some reviews mention unfriendly staff, inconsistent service quality and slow check-out procedures, indicating room for improvement in staff consistency and attentiveness.
The WiFi service also garnered mixed feedback; some visitors enjoyed strong and reliable internet connections, while others faced issues with slow or inconsistent connectivity. Nevertheless, the overall family-friendly atmosphere, comfort and convenience cater well to families traveling with children or elderly guests.
Beds generally receive positive remarks for their cleanliness and comfort, though some guests found them either too soft or joined together in the king rooms. The hotel's no-frills, three-star experience is deemed good value for money, particularly appealing to budget-conscious travelers looking for a comfortable short stay.
In essence, The Square Hotel combines an excellent location, high cleanliness standards and adequate facilities to provide a commendable choice for travelers, despite a few areas that could benefit from improvements. Show more
InfoSummary of reviewsCel Hotel, located in the vibrant heart of Sutera Utama, offers a prime location with effortless access to a myriad of amenities including Sutera Mall, numerous restaurants, cafes and bars. The diverse dining options range from Korea and Japan-themed eateries to local food courts, catering to various culinary preferences. The convenience extends with easy transportation options and reserved parking for guests, making it a strategic base for exploring the lively area of Sutera Utama.
The rooms at Cel Hotel are frequently praised for their cleanliness and comfort. Guests often highlight the clean and well-maintained rooms and bathrooms, complemented by comfortable beds and ample amenities like tissues, mineral water and comprehensive toiletries. Although some rooms are noted for being compact or equipped with older furnishings, overall, the rooms meet guests' expectations for a pleasant stay.
Cel Hotel excels in cleanliness, consistently impressing guests with its high standards. Both the rooms and common areas are described as clean, tidy and inviting. While there are occasional remarks about the need for improved linen cleanliness and more meticulous housekeeping, the general sentiment is positive.
The hotel's staff enhances the overall experience with their friendly and helpful demeanor. Guests frequently commend the attentive, polite and approachable nature of the employees, underscoring the excellent service received. Despite a suggestion for improved staff training, reviews reflect the warm and welcoming atmosphere created by the team.
Parking at Cel Hotel is a notable advantage for drivers with reserved spaces provided for guest convenience. However, during peak times when nearby businesses are busy, finding a spot can be challenging. Nevertheless, the management's consideration towards drivers is appreciated.
In summary, Cel Hotel offers guests a clean, comfortable and conveniently located stay in Sutera Utama. With friendly staff, a strategic location and generally positive room experiences, it provides a welcoming base for both business and leisure travelers. Improvements in room updates, housekeeping consistency and parking space management could further elevate the guest experience. Show more
InfoSummary of reviewsHako Hotel has received consistent praise from guests for its prime location and overall value. Situated near Sutera Mall and adjacent to Tasek Central, the hotel boasts easy access to a variety of shopping centers, convenience stores like Family Mart and 7-Eleven and numerous dining options. Its strategic position offers seamless transportation options and is within walking distance to entertainment venues like cinemas. Proximity to the UTM campus and local amenities further enhances its appeal, making it an ideal choice for diverse traveler needs.
The hotel serves a complimentary breakfast that, while simple, is appreciated for its convenience. Guests enjoy the 24-hour availability of coffee and tea along with a mini snack bar and lounge in the lobby area, adding a welcoming touch to their stay. Despite some suggestions for improvement, the breakfast service contributes positively to the overall experience.
Guests have particularly high regard for the modern and comfortable rooms at Hako Hotel. The rooms are clean, spacious and well-maintained, exceeding expectations considering the budget-friendly prices. The comfortable beds, often leading guests to oversleep, are a standout feature. Although there are some minor issues such as non-soundproof walls and the lack of a refrigerator, the rooms' overall coziness and contemporary design offer a pleasant stay.
Cleanliness is a notable strength with many guests highlighting the spotless environment throughout the hotel. Both the rooms and common areas are kept tidy, contributing to the hotel's modern and cozy ambiance. Despite occasional remarks about bed linen and mold, the general sentiment points to a very satisfying experience in terms of cleanliness.
The hotel's staff consistently receive positive feedback for their friendliness, helpfulness and politeness. The front desk employees, including individuals like receptionist Amy, are praised for their attentiveness and efficiency. Housekeeping staff are commended for maintaining clean and comfortable rooms, enhancing the overall guest experience. The clean and comfortable lobby and reception area add to the welcoming atmosphere.
The beds at Hako Hotel are celebrated for their comfort, featuring soft mattresses and pillows that ensure a restful sleep. The large, king-size beds are particularly popular for their optimal firmness. While there are some minor complaints about a slight dip in the middle of the bed or an occasional damp smell, these do not detract significantly from the overall positive feedback. The combination of comfortable beds and a prime location make Hako Hotel a solid choice for travelers seeking a comfortable and enjoyable stay. Show more
InfoSummary of reviewsThe Fern Lodge Hotel receives consistently positive reviews for its attractive location, cleanliness, and attentive staff. Situated conveniently by the highway, the hotel is strategically located between Johor Bahru and Senai, offering easy access to key destinations for both business and leisure travelers. The proximity to the first landing station and a variety of nearby shop lots and dining options adds to its appeal, allowing guests to explore the area effortlessly. Guests appreciate the cleanliness of the hotel and its surroundings, with rooms described as clean, cozy, and spacious, providing a comfortable and relaxing environment. This high standard of cleanliness, combined with the strategic location, makes the hotel an excellent value for a refreshing stay.
The hotel's reputation for service is enhanced by its exceptionally friendly and helpful staff. Guests frequently commend the team for their remarkable service, noting their dedication to guest safety and attentiveness in creating a welcoming atmosphere. The staff's warmth and cheerful hospitality significantly contribute to a positive guest experience, ensuring that visitors feel satisfied and well-cared for during their stay. Overall, The Fern Lodge Hotel is highly recommended for those seeking a comfortable, convenient, and welcoming accommodation option. Show more
InfoSummary of reviewsHotel Austin Paradise - Taman Pulai Utama has garnered positive reviews, particularly for its strategic and convenient location. Positioned close to Universiti Teknologi Malaysia (UTM), the hotel is ideal for guests with academic or professional commitments in the area. Its proximity to AEON Shopping Mall and local convenience stores offers easy access to shopping and essential amenities. The surrounding neighborhood is vibrant, with a variety of dining options, including local food stalls and Chinatown's food shops, making it an attractive location for culinary enthusiasts. Guests traveling by car also appreciate the availability of parking facilities, highlighting the hotel's accessibility despite its distance from the city center.
The cleanliness of Hotel Austin Paradise is another aspect that has received favorable feedback. Guests describe their rooms as tidy and well-maintained, complete with clean towels and toiletries. The hotel's overall environment is peaceful and neat, enhancing the comfort of visitors. Although a few reviews point to potential improvements in cleaning specific areas like corridors, the hotel is generally acknowledged for its good upkeep.
The staff at the hotel earn high praise for their exceptional hospitality and professionalism. Guests frequently commend the team's friendliness, helpfulness, and efficient service, with smooth check-in and check-out processes being particularly noted. The staff's willingness to accommodate requests and make room changes when needed contributes significantly to a positive guest experience. Overall, the combination of a convenient location, cleanliness, and welcoming staff makes Hotel Austin Paradise - Taman Pulai Utama a recommended choice for travelers seeking a budget-friendly stay with practical amenities. Show more
InfoSummary of reviewsTiong Hua Hotel is highly praised for providing a comfortable and spacious stay, particularly noted for its clean and inviting rooms. Guests appreciate the ample space, especially in the family rooms, which are impressively large and well-equipped with tables and spots for hanging towels and clothes. The hotel ensures a peaceful environment with quiet surroundings, contributing to a relaxed atmosphere. Cleanliness stands out as a key feature, with guests frequently highlighting the spotless nature of the rooms, the bedsheets, and the bathrooms, enhancing their overall stay experience. While some visitors have mentioned occasional musty smells and the lack of windows in certain rooms, these concerns are relatively minor compared to the overwhelmingly positive feedback regarding space and cleanliness. Tiong Hua Hotel emerges as a strong choice for those prioritizing clean and spacious accommodations in Malaysia, maintaining commendable hygiene standards that leave most guests thoroughly satisfied. Show more
InfoSummary of reviewsHAKO XPRESS TMN SKUDAI BARU, located in the heart of Taman Skudai Baru, is well-regarded for its strategic location, making it a prime choice for travelers seeking convenience and easy access to dining and shopping options. The hotel's proximity to a 24-hour mamak restaurant and nearby grocery stores adds to its appeal, particularly for guests looking to enjoy local culinary delights at any time of the day.
Guests consistently commend the hotel for its impeccable cleanliness and well-maintained rooms. Despite the modest size of the rooms, including family and Double Queen rooms, the overall tidy and minimalist black and white design offers a cozy and inviting atmosphere. The clean and comfortable environment extends beyond the rooms to the front desk area, which provides complimentary coffee and cookies, enhancing the guest experience.
The friendly and dedicated staff at HAKO XPRESS receive high praise for their warm and accommodating nature, with many noting the efficient and pleasant check-in process. The hotel staff, including the housekeeping team, are recognized for their attentiveness and commitment to providing excellent service, creating a welcoming environment for visitors.
In summary, HAKO XPRESS TMN SKUDAI BARU is favored by travelers for its combination of strategic location, reasonable rates, exceptional cleanliness, and outstanding staff service, offering excellent value and comfort without sacrificing hygiene and convenience. Show more
InfoSummary of reviewsMR Hotel Nusa Bestari is widely appreciated for its strategic and vibrant location. Conveniently situated near shops, banks and numerous restaurants, it is an ideal choice for travelers seeking easy access to amenities. The plentiful parking and the area's lively nighttime atmosphere, replete with interesting spots and activities, add to its appeal. Some minor drawbacks include difficulty in finding halal food and occasional noise disruptions.
The rooms at MR Hotel Nusa Bestari offer a mix of experiences. Positively, guests find the rooms generally clean with a comfortable, homey feel. Certain room options provide added amenities such as minibars and rice cookers, meeting guest expectations. The staff's commendable friendliness and politeness significantly enhance the guest experience. Additionally, the close proximity to dining options like Pizza Hut, US Pizza and a 7-Eleven is appreciated.
However, the hotel does face criticisms regarding room size with many finding them smaller than anticipated. Issues such as old furniture, dirty floors, stained linens and a musty smell have been reported. The photos online sometimes give an overly favorable impression of the room sizes. Housekeeping services appear inconsistent with cleaning often requiring specific guest requests. Noise, particularly in rooms facing busy areas, can be troublesome for light sleepers.
Despite these drawbacks, the staff's exemplary service frequently wins praise, described as friendly, helpful and polite. While the check-in process receives mixed reviews, it usually leans towards the positive. The cleanliness and availability of amenities like kettles in the rooms are favorable points. For solo travelers, the hotel is particularly suitable, though single rooms lacking windows and always locked front doors requiring passwords might pose minor inconveniences. Initial navigation to the hotel could be improved, as signage is noted to be unclear.
Overall, MR Hotel Nusa Bestari offers a convenient and accessible stay with commendable staff hospitality, notwithstanding some minor areas needing improvement. Show more
InfoSummary of reviewsDream House Hotel offers a strategic and convenient location, making it an attractive option for travelers seeking proximity to various facilities and dining options. Its easy accessibility, reliable parking, clean surroundings and competitive pricing present a good value-for-money accommodation choice. Guests frequently appreciate the nearby eateries and essential facilities, further enhancing the hotel's appeal.
The hotel provides basic, clean beds and toilets which some visitors find satisfactory. However, the rooms are often described as very small with insufficient space and amenities. Issues such as clogged bathrooms, poor soundproofing and occasional unpleasant smells have been noted, along with the absence of essential items like towels, soap, an electric kettle and a functioning hair dryer. First-floor rooms in particular suffer from noise issues with guests hearing sounds from the corridor and water pipes throughout the night.
While the hotel elicits eagerness upon entry, cleanliness concerns have been a recurring theme. Dirty toilet bowls, stained pillowcases and bedsheets and hairs on the bed have been reported. Additionally, some guests have found ants around the dressing mirror and teapot, along with other unpleasant smells and noticeable stains, indicating a need for improved housekeeping practices.
On a positive note, the hotel staff receive high marks for friendliness and helpfulness. The morning receptionists, in particular, are praised for their pleasant demeanor and accommodating attitude. While the night shift staff's approachability and communication could use some improvement, the service provided by the hotel staff generally enhances the overall experience, contributing significantly to a more pleasant stay. Show more
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