THE PLAZA Seoul, Autograph Collection
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Summary of reviewsThe PLAZA Seoul, Autograph Collection is an excellent choice for travelers looking for a centrally-located hotel in Seoul. The hotel is conveniently located near a subway station and within walking distance of many popular attractions. The breakfast buffet is a standout feature with a wide selection of Asian and Western options to satisfy all tastes and the staff's customer service during breakfast is exceptional. While some guests found the dinner options to be expensive and wine options lacking, others enjoyed their meals at the hotel's various restaurants. The rooms are generally luxurious and clean, although some guests reported odd layouts and outdated decor. The hotel prides itself on keeping things immaculate and comfortable with exceptional cleanliness in the rooms noted by many guests. The staff are friendly, professional and go above and beyond to make guests' stays enjoyable, according to countless reviews. The spa facilities are outstanding, despite an additional fee required to access it and the gym and pool are well-maintained. The beds are comfortable and smelless, providing a good night's sleep. Overall, while some guests noted that the hotel may not fully live up to a true five-star standard, the exceptional service, comfortable rooms and convenient location make it a top pick for any traveler looking for an affordable luxury hotel in Seoul.
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About THE PLAZA Seoul, Autograph Collection
Guest Reviews
If you're looking for a hotel with a great location in Seoul, look no further than THE PLAZA Seoul, Autograph Collection. Past guests rave about the central location with many attractions within walking distance, such as the famous Myeongdong shopping area and historical sites like Deoksugung Palace. The hotel is right next to a subway station, making it easy to travel to other parts of the city. The rooms also offer lovely views of City Hall Square. And if you're into street food, there are plenty of options right around the corner. Overall, the location of the hotel is simply fabulous and convenient for travelers looking to explore the heart of Seoul.
If you're a breakfast person, you won't be disappointed at THE PLAZA Seoul, Autograph Collection. The buffet has a huge selection of both Asian and Western items to satisfy all tastes, including vegetarian options. Guests have mentioned that the breakfast is delicious and of high quality with some even calling it amazing. And it's not just the food that stands out, the staff's customer service during breakfast is also amazing, making for a relaxing and enjoyable dining experience. Some guests even preferred the breakfast package over the club lounge option. Although not all guests were completely satisfied with the breakfast, the majority of travelers found it to be one of the highlights of their stay.
The dinner options at THE PLAZA Seoul, Autograph Collection have received mixed reviews from guests. While one restaurant did not adhere to its lunch hours, the food itself has been highly praised, even for room service. However, some guests found the restaurants to be expensive with poor wine options at an exorbitant price of Euro 20 per glass. Additionally, some guests reported negative experiences with staff at the wine restaurant. Despite some negative feedback, guests have found satisfaction in the club lounge's food and drink offerings and some highly enjoyed their meals at the hotel's other restaurants, such as Do Won. While not all guests were entirely satisfied with the quality of the food, some were still able to enjoy their stay by combining meals with swimming and other activities. Overall, the food options at THE PLAZA Seoul, Autograph Collection may not entirely please every guest, but there are still some delicious options to be had.
If you're looking for a luxurious and clean room, you'll find it at THE PLAZA Seoul, Autograph Collection. While some guests did mention odd room layouts, outdated decor and small sizes, many others raved about the spacious and comfortable rooms, especially the Junior Suites. And even though some thought the rooms were a bit too dark, the high floors offer stunning views of the city. Plus, the hotel staff provides excellent service and support to make your stay even more comfortable. Overall, if you don't mind occasional quirks, THE PLAZA Seoul is an excellent choice for your trip to South Korea.
The beds at THE PLAZA Seoul, Autograph Collection have received rave reviews from guests. They are clean, comfortable and come with a choice of pillow. The bed and pillows are smelless and perfect for a good night's sleep. The hotel location is convenient and offers great views. The sofas are cozy and the bedding is comfortable. The heating and shower robes are also perfect for winter stays. The amenities in the room are easily controllable, including the lighting and curtains, from the bedside. Overall, guests have found the beds to be comfortable and the staff to be friendly, ensuring a peaceful night's rest.
If you're looking for a hotel that prides itself on keeping things immaculate and comfortable, then you won't be disappointed with THE PLAZA Seoul, Autograph Collection. Guests rave about the cleanliness of the modern and spacious rooms with one reviewer noting that even the bed and pillows were clean and smell-free. While some guests experienced issues with stained sheets or dusty shelves, the majority of reviews praised the overall cleanliness of the hotel. The location and service also received high marks with friendly staff and comfortable sleeping accommodations earning additional accolades. If you're staying in Seoul and prioritize a clean and comfortable hotel experience, then consider booking at THE PLAZA.
The staff at THE PLAZA Seoul, Autograph Collection truly go above and beyond to make guests' stays enjoyable with countless reviews raving about their excellent customer service and professionalism. Guests mention the friendliness and kindness of the staff, who are always willing to provide information and assist with any requests. Even non-English speakers are accommodated, as some guests mention the staff's ability to speak excellent English. Many highlight the staff's attentiveness and commitment to satisfying their guests, even in difficult situations. The front desk, cleaning and breakfast restaurant staff are praised for their professionalism and friendliness. Ultimately, the staff's warm and welcoming nature enhances the overall experience of the hotel, giving guests the impression of a historical, high-quality establishment.
The spa facilities at THE PLAZA Seoul, Autograph Collection are absolutely fantastic according to guest reviews. Although there may be an additional fee required to access the spa, it's worth it for the luxurious experience. While the swimming pool and gym may require a short walk to another building, the amazing quality of the spa easily compensates for this slight inconvenience. Guests note that there is a gender-segregated sauna, a small jacuzzi and the swimming pool has a cap requirement, but overall the spa is an exceptional feature of the hotel. Whether you're looking to unwind after a busy day or simply treat yourself to some self-care, the spa at THE PLAZA Seoul, Autograph Collection is sure to impress.
Guests of THE PLAZA Seoul, Autograph Collection can take advantage of the hotel's gym and swimming pool located in an adjacent building across a back street. Although some guests found it inconvenient that the gym was in a separate building, they still enjoyed their workouts and mentioned that the fitness facilities were well-maintained. Additionally, some guests were disappointed that they were unable to use the gym and pool due to COVID-19 restrictions. Overall, the gym and pool are great amenities for guests looking to stay active during their stay at THE PLAZA Seoul.
The guests have varied opinions about the swimming pool of THE PLAZA Seoul, Autograph Collection. While some found the journey to the separate building a bit complicated, others found the indoor heated pool to be excellent for a leisurely swim. The pool had good facilities with well-equipped lifeguard gear and a comfortable temperature. Families without children were glad to find the pool wasn't overcrowded. However, one guest found the locker room and shower facilities to be inconvenient and another found the added fee to use the sauna surprising. The pool view is lovely and the guests enjoyed eating and swimming at the Club Lounge. Overall, the hotel's swimming pool experience was positive for many guests.
Looking for an exceptional, yet affordable five-star hotel in Seoul? Look no further than THE PLAZA Seoul, Autograph Collection. While some guests have noted that the facilities may not fully live up to a true five-star standard, the exceptional service, comfortable rooms and convenient location make this hotel a top pick for any traveler. Reviews highlight the delicious breakfast, friendly staff and great amenities such as the comfortable lounge area and swimming pool. And for those looking for an extra special touch, the hotel offers birthday cake service upon request. So why not spend a weekend enjoying a stay at this superb hotel with the added bonus of free admission to nearby Deoksugung Palace?
Yes, THE PLAZA Seoul, Autograph Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at THE PLAZA Seoul, Autograph Collection.
No, THE PLAZA Seoul, Autograph Collection doesn't allow dogs.
No, parking facilities aren't available at THE PLAZA Seoul, Autograph Collection.
Yes, THE PLAZA Seoul, Autograph Collection has a gym.
