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Summary of reviewsThe Ambassador Seoul - A Pullman Hotel receives abundant praise for its strategic and peaceful location, ensuring guests enjoy a relaxing atmosphere while remaining close to iconic landmarks and efficient public transport. The favorable setting at the top of a hill adds to the charm with picturesque views of Namsan.
The hotel's breakfast is highly regarded with a buffet featuring a wide array of delicious Korean and international dishes that cater to diverse palates. Guests appreciate the high quality and finesse of the offerings, alongside attentive service that enhances their dining experience.
Guest rooms are consistently lauded for their luxurious, well-furnished and spacious interiors. Visitors appreciate the modern aesthetics, excellent cleanliness and the comfort provided by top-quality bedding. The spectacular views from high-floor rooms and well-maintained conditions ensure a restful stay.
Cleanliness throughout the hotel receives significant commendation with guests noting well-maintained facilities that contribute to a fresh and welcoming ambiance. This attention to detail extends to public areas, elevating the overall stay experience.
The staff's professionalism and friendliness significantly enhance the hotel's appeal. Guests frequently commend the courteous and helpful nature of the employees, particularly at the front desk, for efficient problem-solving and excellent service during check-ins and check-outs.
The pool facilities, though sometimes needing layout improvements, are generally appreciated for their well-maintained conditions and the pleasant atmosphere they provide, contributing favorably to the hotel's reputation.
The comfort and quality of the beds are a highlight for many with guests regularly praising the exceptional bedding that ensures an effortless and restful sleep.
While the hotel occasionally receives mixed feedback about its five-star status, particularly regarding service consistency, the overall sentiment is positive. Many guests find exceptional value for money, appreciating the blend of luxury, comfort and excellent amenities at reasonable prices.
The Ambassador Seoul - A Pullman Hotel manages to offer a luxurious and comfortable stay, leaving a lasting impression on guests, although it occasionally faces criticism for not always meeting the high standards expected of a five-star establishment. Show more
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Categories
Family Friendly Hotel
Features spacious, adjoining rooms suitable for families. Offers free shuttle buses to shopping areas. Provides refrigerators, mini-bars, and coffee machines in the rooms.
Romantic Hotel
The Ambassador Seoul - A Pullman Hotel offers luxurious accommodations and excellent amenities. It is known for its superb service and convenient location. The hotel provides a comfortable and elegant atmosphere for a romantic getaway.
Hotel with Swimming Pool
This 5-star hotel offers both indoor and outdoor pools, providing guests with options for relaxation and recreation. The hotel also features a fitness center, sauna, and multiple dining options.
Heated Pool Indoor Pool Pool Lap Lanes Outdoor Pool
Hotel with Parking
The Ambassador Seoul - A Pullman Hotel offers a car park on site free of charge. Free self-parking is available for guests.
EV charging stations
Accessible Hotel
The Ambassador Seoul - A Pullman Hotel is a wheelchair accessible hotel. It provides dedicated rooms for people with reduced mobility, ensuring a comfortable stay.
Hotel with EV Charging Stations
This hotel offers EV charging facilities for guests. Its high ranking among hotels with this amenity is due to its reputation as a well-established upscale property, providing reliable service and amenities.
Hotel with Outdoor Pool
Located in Jung-gu, this hotel offers both indoor and outdoor pools, catering to different preferences. It also features a fitness center and sauna, providing ample opportunities for relaxation and recreation.
Hotel with Pool Lap Lanes
The Ambassador Seoul has a pool that is long enough for lap swimming. The hotel offers a mix of modern amenities and traditional Korean hospitality.
Hotel with Heated Pool
The Ambassador Seoul provides an indoor heated pool with a sauna and a hot tub. Additionally, it features a 25-meter outdoor swimming pool with a sun deck and cabanas, although the outdoor pool is a paid facility.
Luxury Hotel
Hotel for Honeymoon
Hotel near Nightlife Spots
Business Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Room Types
Superior King RoomThe traditional & elegance styled room offers comforts with its Simmons Beauty rest bedding. It features Nespresso coffee machine and the city's magnificent views.
Fitness clubs and indoor swimming pool is free of charge, but Urban Escape (Outdoor swimming pool) is subject to additional charges.
Deluxe King RoomEnjoy the city view or Namsan view of Seoul in Deluxe room and experience successful business and comfortable rest.
Fitness clubs and indoor swimming pool is free of charge, but Urban Escape (Outdoor swimming pool) is subject to additional charges.
Executive King RoomThe Executive Room presents a grid-patterned interior that reinterprets traditional Korean beauty in a modern way with the comfort and sophistication of wood and marble furniture.
Benefits include: Access to the Executive Lounge - Free breakfast, Afternoon tea, Happy Hour at the Lounge, Complimentary use of sauna, Complimentary Mini bar per stay (Only beverage items in Refrigerator).
Fitness clubs and indoor swimming pool is free of charge, but Urban Escape (Outdoor swimming pool) is subject to additional charges.
Deluxe Twin RoomEnjoy the city view or Namsan view of Seoul in Deluxe room and experience successful business and comfortable rest.
Fitness clubs and indoor swimming pool is free of charge, but Urban Escape (Outdoor swimming pool) is subject to additional charges.
Superior Twin RoomThe traditional & elegance styled room offers comforts with its Simmons Beauty rest Bedding selection. It features Nespresso coffee machine and the city's magnificent views.
Fitness clubs and indoor swimming pool is free of charge, but Urban Escape (Outdoor swimming pool) is subject to additional charges.
Executive Twin RoomThe Executive Room presents a grid-patterned interior that reinterprets traditional Korean beauty in a modern way with the comfort and sophistication of wood and marble furniture.
Benefits include: Access to the Executive Lounge - Free breakfast, Afternoon tea, Happy Hour at the Lounge, Complimentary use of sauna, Complimentary Mini bar per stay (Only beverage items in Refrigerator).
Fitness clubs and indoor swimming pool is free of charge, but Urban Escape (Outdoor swimming pool) is subject to additional charges.
Family Room with King and Bunk BedThe unit has 2 beds.
Namsan Room with One King Bed and One Single Bed The unit has 2 beds.
Namsan King RoomThe double room features a coffee machine. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Location
The Ambassador Seoul - A Pullman Hotel boasts an enviable location that has garnered much praise from its guests. Nestled in a central yet calm part of the city, it serves as an excellent base for travelers keen on exploring Seoul's iconic landmarks. With its proximity to Namsan Tower, Myeongdong and other key tourist attractions, it is ideal for those looking to delve into the city's vibrant culture and history. Visitors appreciate its closeness to public transport with a subway station just 100 meters away and buses passing right in front of the hotel, making it incredibly easy to navigate around the city.
Despite being slightly further from downtown, the location remains highly convenient and provides a more peaceful atmosphere, away from the bustling crowds. Guests also enjoy the array of restaurants in the vicinity, ensuring delightful dining options within short walking distances. Positioned at the top of a hill, it offers stunning views of Namsan, adding to the overall charm of the stay. The newly renovated interiors and spacious parking lot further enhance the appeal of this well-situated hotel, making it a prime choice for any Seoul-bound traveler.
Breakfast
The breakfast at The Ambassador Seoul - A Pullman Hotel is frequently praised for its variety and quality. Guests have described the buffet breakfast as amazing, excellent and exceptional with a wide range of Korean and international dishes. Many noted the abundance and diversity of options, ensuring something for everyone’s palate. The breakfast offerings are considered refined, well-prepared and delicious.
Reviewers also highlighted that the breakfast experience is complemented by attentive service, making it a delightful start to the day. Standout mentions include the high quality and freshness of the food even close to closure time and the exceptional value for money at the lounge happy hour and breakfast.
However, it’s advisable to go early as the breakfast area can become crowded. Despite a few comments about it being slightly expensive, the overall sentiment is that the breakfast experience is worth every penny with some reviewers considering it deserving of five stars or more.
Rooms
At The Ambassador Seoul - A Pullman Hotel, guests consistently praise the luxurious and beautiful rooms. The rooms are described as clean, spacious and newly renovated with interiors that are both modern and nicely furnished. Many guests highlighted the fantastic and super comfortable beds, as well as the fully equipped bathrooms that contributed to their positive experiences.
The spectacular views from the high-floor rooms, including breathtaking perspectives of the Seoul skyline and Namsan Tower, were often mentioned. Large windows not only enhance these views but also add to the spacious feel of the rooms. The quiet ambiance and well-controlled room conditions regarding temperature and humidity were appreciated by visitors, as they ensured a restful sleep.
The hotel also impresses with its helpful staff who are attentive to guests' needs, such as taxi requests and problem-solving. Where comfort is concerned, the bedding is consistently noted as excellent, contributing to a high-quality night’s sleep. Families found the room setups particularly accommodating with rooms that include both king and single beds.
Overall, guests commend the rooms for their cleanliness, comfort and the impressive views they offer, making The Ambassador Seoul a top choice for travelers looking for a modern and luxurious stay in the city.
Beds
Guests at The Ambassador Seoul - A Pullman Hotel consistently praise the comfort and quality of the beds. Reviewers frequently mention that the beds are very comfortable with some even highlighting that the bedding is also of high quality. There is recurring appreciation for the clean and well-maintained state of the beds with comments noting that the bedding and pillows add to a restful experience. Many guests found the beds so comfortable that they fell asleep effortlessly. Overall, the feedback suggests that the hotel places great emphasis on ensuring a comfortable sleeping experience, contributing to a positive stay.
Cleanliness
The Ambassador Seoul - A Pullman Hotel consistently impresses guests with its outstanding cleanliness. Visitors frequently highlight how the hotel maintains a high standard of cleanliness throughout its rooms and facilities. The rooms are described as very clean, comfortable and well-maintained with modern amenities that enhance the overall experience.
Guests appreciate the neat and new interiors, which contribute to the fresh and welcoming ambiance. The cleanliness extends beyond the rooms with public areas and facilities being equally well-kept and spotless. Despite a few remarks suggesting that cleaning could occasionally be more thorough, the overwhelming sentiment is one of satisfaction with the hotel's impeccable standards.
The property’s modern and clean design adds to its appeal, making it a pleasant place to stay. Cleanliness positively impacts guests' perception of other services, such as the excellent breakfast and friendly staff, creating a comprehensive and enjoyable stay.
Overall, the praise for cleanliness at The Ambassador Seoul - A Pullman Hotel is substantial and frequent, thanks to its consistently well-maintained interiors and attention to detail. This focus on cleanliness ensures a comfortable and pleasant experience for guests, leaving many eager to return.
Staff
The Ambassador Seoul - A Pullman Hotel consistently receives favorable reviews for its dedicated and professional staff. Guests frequently commend the employees for their helpful disposition, friendliness and courteous behavior. The front desk staff, particularly noted for their exceptional check-in and check-out service, contribute significantly to a comfortable stay. Visitors highlight the staff’s ability to efficiently handle taxi requests and solve problems, showcasing their resourcefulness and attentiveness.
The hotel's clean and well-maintained facilities further enhance the guest experience, complemented by a diverse and satisfying breakfast. Families appreciate the child-friendly approach of the staff, while the King's breakfast buffet earns praise for the professionalism of its attendants. Overall, guests describe the service as perfect with each staff member being cheerful, attentive and dedicated to ensuring a pleasant stay.
Pool
The Ambassador Seoul - A Pullman Hotel offers a mix of indoor and outdoor swimming experiences that generally receive positive feedback from guests. Many find the pool areas nice, well-maintained and convenient for use. The outdoor pool, although deemed small and sometimes crowded, is appreciated for its relaxation benefits after long days. However, guests should note that accessing both the indoor and outdoor pools might come with additional fees and the indoor pool requires swim caps for entry. The pools are described as warm and fantastic, contributing to the hotel's overall good reputation for providing enjoyable aquatic facilities. Despite some odd layout comments and the extra cost for some amenities, the good service and beautiful gym complement the pleasant swimming environment available at this hotel.
5 Star
The Ambassador Seoul - A Pullman Hotel receives mixed feedback regarding its five-star rating, facilities and services. While some guests praise the excellent quality of the bed sheets and bathroom towels and recommend the hotel as offering excellent value, others express disappointment. The consensus seems to highlight that the service provided does not consistently meet the expectations for a luxury hotel with some describing it as more akin to three-star quality. Despite this, the hotel has its admirers who find it difficult to find better value for money and describe it as one of the great five-star hotels reminiscent of the olden days. Nonetheless, there are critical voices questioning the legitimacy of its five-star status and suggesting that it fails to live up to the standards typically associated with Accor group hotels. Overall, while the hotel has elements of five-star quality, particularly in its amenities, it appears to struggle with consistent service quality.
Luxury
The Ambassador Seoul - A Pullman Hotel offers a luxurious experience with a pleasing ambiance and attention to detail. Guests describe it as very luxurious, exuding a pure luxury feel. Its location is also noted as a plus, combining a luxury setting with convenience. It's a 5-star hotel that offers high-end comfort at a reasonable price. However, there are mentions of needing to check cleanliness standards and that other hotels might offer better high-end service for the price. Despite these points, the overall experience leans towards an indulgent and comfortable stay.
Yes, The Ambassador Seoul - A Pullman Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at The Ambassador Seoul - A Pullman Hotel.
No, The Ambassador Seoul - A Pullman Hotel doesn't allow dogs.
Yes, parking facilities are available at The Ambassador Seoul - A Pullman Hotel.
Yes, The Ambassador Seoul - A Pullman Hotel has a gym.