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Summary of reviewsCampanile Lisboa Sud - Setubal garners favorable reviews, particularly due to its strategic location, offering convenience for travelers heading to Lisbon, the airport or nearby national parks. Despite being set in an industrial area, the tranquility and accessibility to green spaces, restaurants, supermarkets and the beaches of Serra da Arrábida make it an attractive choice. The ease of parking and the quiet environment despite proximity to a busy road are also appreciated.
Guests consistently praise the hotel's breakfast offering, describing it as abundant, varied and well-priced with an early start time that suits travelers. The friendly staff enhance the dining experience, although there's room for improvement in the freshness and variety of fruits and pastries.
The rooms are basic yet clean, though small and sometimes not as advertised in pictures. Noise and maintenance issues, such as outdated decor and inadequate air conditioning, are frequent concerns. However, the rooms serve well for short stays with polite staff making the experience more pleasant.
Cleanliness throughout the hotel, including public spaces and bathrooms, is generally favorable, but inconsistent maintenance issues like stained carpets and musty odors persist. Guests appreciate clean beds and well-maintained common areas.
The staff receive high marks for their friendliness and helpfulness, significantly enhancing the stay for many visitors. Despite occasional lapses, such as disorganization or unfriendly interactions, the positive impact of the staff on guests' experiences is notable.
Wi-Fi services are satisfactory for most, though some guests report slow speeds and limited power plugs in double rooms. The hotel pool, although varying in size perception, is a popular feature for relaxation, complemented by the adjacent dining area. Yet, better maintenance could enhance the pool experience further.
Parking availability is highly commended with ample, easily accessible and secure options adding to the convenience. Families find the hotel welcoming, though the playground needs better upkeep. Despite occasional disturbances, the overall atmosphere remains conducive for family stays.
Guest feedback on beds is mixed; while many find them comfortable, issues with construction and wear and tear are common. Improperly joined mattresses and worn-out springs detract from the comfort levels for some.
For a three-star hotel, Campanile Lisboa Sud - Setubal offers good value with cleanliness and basic functionalities adequately met. Although modernization is suggested to enhance competitiveness, the affordable rates make it a solid choice for shorter stays.
In summary, Campanile Lisboa Sud - Setubal succeeds in providing a comfortable, convenient and friendly environment, especially for short-term travelers, families and those on business, despite areas needing improvement in room amenities and maintenance. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel is tagged as a family-friendly hotel.
Dog Friendly Hotel
This hotel allows 2 pets up to 10 kg for an additional fee per pet, per night. Both dogs and cats are welcome.
Hotel with Swimming Pool
This hotel offers a seasonal outdoor pool and is located close to Comporta Beach and Troia Beach.
Outdoor Pool
Business Hotel
This hotel offers practical amenities for business travelers. It has easy and ample parking. The breakfast service is quick, catering efficiently to busy schedules.
Hotel with Parking
Located near the center of Setubal, this hotel offers free parking and is set in a beautifully kept garden. It provides convenient access and a pleasant environment.
Cheap Hotel
Campanile hotels are designed to offer comfortable yet budget-conscious stays. They provide essential amenities without the high costs associated with luxury hotels, making them suitable for budget travelers.
Accessible Hotel
This hotel offers a range of accessibility features including the entire unit being located on the ground floor, a raised toilet, roll-in showers, lowered sinks, and toilets with grab rails. It provides increased accessibility and has accessible parking.
3-Star Hotel
Located in the center of Setúbal, this hotel offers a strategic location near Lisbon. It provides essential amenities and services, catering to guests seeking convenience and accessibility.
Hotel with Outdoor Pool
This hotel offers a seasonal outdoor pool.
Room Types
Double RoomThis air-conditioned room features a TV, desk and a tea and coffee maker.
It has a private bathroom with a bath and free toiletries.
Twin RoomThis air-conditioned room features a TV, desk and a tea and coffee maker.
It has a private bathroom with a bath and free toiletries.
Twin Room (2 Adults + 1 Child)This twin room features air conditioning.
Please note that the child included in the reservation must be 10 years old, or younger.
Romantic Package - Double Room This package includes:
- Stay in a double room for 2 guests;
- Romantic VIP treatment in the room;
- Breakfast in the room (until 12:00 and upon request);
- Late check-out until 15:00 (upon availability);
- Free outdoor parking;
- Free WiFi.
Superior Double RoomThe double room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
About Campanile Lisboa Sud - Setubal
License: 1659/RNET
Guest Reviews
6.9
Rated
Location
The reviews highlight 'Campanile Lisboa Sud - Setubal' as having a strategically favorable location, particularly due to its proximity to the highway and a nearby shopping center. This makes it convenient for those looking to travel to Lisbon, the airport or explore the nearby national parks. While situated in a central area, the hotel maintains a tranquil environment despite being near a busy road. The location is praised for its easy access and the availability of green spaces, ensuring a pleasant stay.
Guests frequently commend the location for being close to various amenities such as restaurants, supermarkets and the beaches of Serra da Arrábida. The ease of parking near the hotel's entrance is an added advantage. Additionally, the hotel's proximity to Setúbal’s commercial areas and the city center, despite being slightly remote, is noted positively; it's reachable by a straightforward urban route.
However, some reviews point out that the hotel is in an industrial area, which might not appeal to everyone and could give a rundown impression. Despite this, the hotel's potential shines through, thanks to its peacefulness and coziness, making it a suitable choice for a night's stay or for those traveling by car who prefer a quiet, accessible location.
The positive aspects of the location are often complemented by remarks on the good breakfast, friendly staff and overall quietness despite its central setting. The general consensus is that 'Campanile Lisboa Sud - Setubal' offers a good value stay with the advantage of a prime location that caters well to travelers with diverse needs.
Breakfast
Guests at Campanile Lisboa Sud - Setubal generally had positive experiences with the breakfast offered at the hotel. Many described it as very good, abundant and with a variety of options, making it a satisfying start to the day. The breakfast was often replenished promptly and some noted that it was quite good for a 3-star establishment. The buffet style provided multiple choices, contributing to its positive reception. Additionally, the early availability of breakfast at 7:00 am was appreciated by those wanting to take advantage of the cooler morning hours.
A few guests mentioned the convenience of having a take-away breakfast box prepared when they couldn't attend the regular service. There were also comments about the breakfast being reasonably priced for the quality and variety provided, particularly appreciating the friendly staff who contributed to a pleasant dining experience.
Nonetheless, some guests felt the breakfast lacked variety in certain aspects, such as fruit and pastries. A few reviews highlighted issues with the quality of specific items like fruit juice and coffee. There were also mentions of occasional disorganization and insufficient replenishment of products, which detracted from the overall experience for a few visitors.
In summary, while most guests found the breakfast at Campanile Lisboa Sud - Setubal to be fulfilling and varied, there is room for improvement in terms of freshness and variety of certain items. The friendly staff and accommodating service were appreciated, further enhancing the breakfast experience.
Rooms
Campanile Lisboa Sud - Setubal offers a mix of experiences for its guests with some common themes emerging from the reviews regarding the rooms. Generally, guests find the rooms to be basic yet clean and they are regularly maintained. However, the overwhelming consensus is that the rooms are small and sometimes fall short of expectations based on photos. The room facilities are minimal with occasional issues like the lack of a refrigerator and poor lighting.
Noise is a notable issue, as the sound insulation is poor, making it easy to hear other guests and outside activities. Some guests also found the rooms to be very hot with air conditioning inconsistently effective.
The hotel seems to struggle with maintenance; several reviews mention outdated and worn-out decor, alongside cleanliness issues such as stained towels, mold and strong, unpleasant smells ranging from mustiness to cigarette smoke.
On the positive side, the rooms are seen as functional enough for short stays with some guests appreciating the quiet and comfort when the air conditioning works. Despite the critical feedback, the polite and friendly staff receive positive mentions, making the stay somewhat more pleasant.
Overall, while the hotel has potential and offers basic accommodations suitable for short-term stays, there is a clear need for modernization and better maintenance to meet guests’ expectations more consistently.
Beds
Guest reviews of Campanile Lisboa Sud - Setubal highlight a mixed experience with the hotel's beds. Many guests found the beds to be comfortable, praising the softness and quality of the mattresses and linens. Large, comfortable beds were also noted and in some instances, the beds were described as very comfortable, contributing positively to their stay.
However, there are several points of concern. Guests frequently mentioned issues with bed construction: in many rooms, double and queen beds were actually composed of two single mattresses pushed together, which led to discomfort. There were also reports of mattresses with holes, broken springs and some reviewers experienced significant discomfort, citing hard or very soft mattresses and inadequate bedding during winter months.
Some beds and mattresses appeared worn out or in need of replacement, as certain guests mentioned waking up with back pain or feeling springs sticking into their bodies. Additionally, a few reviewers noted dirty bed linens and a general sense of the beds occasionally coming undone at night.
While some found the beds to provide a comfortable night’s sleep, the feedback indicates inconsistent quality and upkeep, suggesting a need for hotel management to address these issues to improve the overall guest experience.
Cleanliness
The cleanliness at Campanile Lisboa Sud - Setubal seems to be a mixed bag based on guest reviews. Many found their rooms clean and well-maintained with regular cleaning schedules contributing positively to their stay. Public spaces and dining areas were generally well-kept and guests experienced spotless common rooms and clean bathrooms.
However, some reports highlighted significant areas for improvement. Recurring issues included stained carpets and towels, dirty walls and an accumulation of dust in rooms and air conditioning units. Specific complaints about the pool's cleanliness and persistent bad odors from mold and cigarette smoke were noted. The need for better bathroom maintenance was also apparent with some guests encountering blocked sinks and mold due to humidity.
While some guests praised the staff for excellent cleaning duties, others felt that cleaning efforts were subpar, leading to dissatisfaction with both public and private spaces. The hotel appears to hit the mark for many with clean and comfy beds but falls short in maintaining consistent cleanliness standards across the board.
Staff
The staff at Campanile Lisboa Sud - Setubal receives overwhelmingly positive feedback from guests. Numerous visitors highlight the exceptional friendliness, helpfulness and attentiveness of the employees. Words like "super friendly," "very pleasant," and "helpful" are frequently used to describe the interactions with the hotel team. The reception service, in particular, stands out with repeated commendations for its warm and welcoming nature, ensuring a smooth and efficient check-in experience.
Guests appreciated the professional and accommodating demeanor of staff members, especially noting individuals like Ms. Maria João for her standout friendliness. The problem-solving abilities and overall exceptional customer service further enhance the quality of the stay for many visitors.
However, it's important to acknowledge a few instances of criticism. Some guests experienced unfriendly interactions and highlighted issues such as staff entering rooms without warning, as well as isolated complaints about disorganization during breakfast service.
Despite these occasional negative remarks, the general consensus among guests is that the staff of Campanile Lisboa Sud - Setubal significantly contributes to a positive and welcoming atmosphere, making their stay enjoyable and hassle-free.
Wi-Fi
Campanile Lisboa Sud - Setubal offers commendable wifi service with several guests noting a good connection and reliable functionality, especially in the rooms. Some reviews highlight that the wifi works well and is adequate for general use. However, there are mixed opinions with a few reports mentioning slow speeds and inconsistent connections. Despite occasional issues, the majority of visitors found the wifi satisfactory for their needs. Additionally, guests have pointed out that the double rooms are equipped with only two power plugs, which might be a consideration for those traveling with multiple devices.
Pool
At Campanile Lisboa Sud - Setubal, the pool consistently emerges as a highlight among guests. Praises often focus on the pool's cleanliness with several reviews describing it as clean and well-maintained. The pool area offers ample space for relaxation, contributing to a super pleasant and enjoyable atmosphere. Guests also appreciate the surrounding green areas, which add to the serene environment and the pool’s addition to the hotel's overall relaxation offerings.
However, feedback on the pool size varies with some guests noting it as small or tiny, which could be a consideration for those seeking a larger swimming space. Despite these concerns, many guests still found the pool area aesthetically pleasing and a great place to unwind. The presence of a dining area next to the pool was also highly regarded, enhancing the convenience and enjoyment of the outdoor space.
Some reviews did point out issues with maintenance. Complaints about broken pool chairs, dirty water and limited lounge chairs detracted from the experience for some. Moreover, there were mentions of the pool sometimes being filthy or poorly maintained and the misleading pictures of the pool online created a discrepancy between expectation and reality for a few guests.
In summary, while Campanile Lisboa Sud - Setubal's pool has many positive attributes that enhance the stay for guests, attention to regular maintenance and accurate representations in promotional materials could further improve guest satisfaction.
Parking
Campanile Lisboa Sud - Setubal offers a commendable parking experience, as highlighted by many satisfied guests. There is a substantial amount of parking available with both off-street and on-street options. The convenience is further emphasized with easy accessibility directly at the apartment and right in front of guest rooms, allowing for a stress-free arrival and departure process. Private parking at the hotel is free of charge, providing added value for visitors. Guests appreciate the security provisions for their vehicles, including dedicated spaces for motorcycles. The facility boasts reserved parking spaces and a good parking garage, ensuring ample and adequate parking for everyone. The general consensus is that the parking arrangements at Campanile Lisboa Sud - Setubal are excellent, adding to the overall positive experience at the hotel.
Family
Campanile Lisboa Sud - Setubal offers a family-friendly environment that caters well to various types of families. The hotel's playground is a notable feature, providing a space where families can enjoy time together. However, the playground equipment has received feedback about being tired and in need of better maintenance. The hotel staff are attentive with instances of them preparing the baby's bed promptly upon request. Despite some challenges, such as rooms lacking refrigerators and occasional disturbances from dog barking, the overall atmosphere remains welcoming and conducive to family travel. Families have expressed appreciation for the hotel, noting its good atmosphere and suitability for family stays.
3 Star
Campanile Lisboa Sud - Setubal delivers a commendable experience for a three-star hotel with its facilities and services often surpassing the expected standards of its rating. Cleanliness is a notable positive, consistently mentioned by guests. Despite its older, somewhat outdated structure—a characteristic shared by many hotels in the Campanile chain—the property manages to offer good value for money.
While the motel-style rooms are functional, some reviewers noted the absence of a minibar or mini fridge, which could enhance the stay, particularly given the hotel's category. The accommodation may not be ideal for extended stays, but for shorter visits, it provides an adequate and cost-effective option.
Overall, while modernization may be necessary to compete with newer establishments, the hotel remains a solid choice for travelers seeking affordable and clean lodging.
Business
Campanile Lisboa Sud - Setubal offers practical amenities for business travelers. The hotel is conveniently located and features easy and ample parking, which is beneficial for those traveling for business purposes. Guests have found the establishment ideal for business stays and the breakfast service is notably quick, catering efficiently to busy schedules.
The pricing is generally regarded as fair and reasonable, making it a suitable option for business travel. However, there have been occasional issues with the electronic locks, which could be inconvenient for guests pressed for time. Additionally, some visitors noted higher noise levels due to people and employees in common areas. Despite these minor drawbacks, the hotel remains a practical choice for business travelers looking for convenience and functionality.
Outdoor Pool
Campanile Lisboa Sud - Setubal features a well-maintained and clean outdoor pool that guests consistently appreciate. The pool area is described as nice, functional and large, providing ample space for relaxation with lounge chairs available. Reviews highlight the excellent condition of both the pool and the overall hotel facilities with additional amenities like full air conditioning in the rooms and free parking in the complex enhancing the guest experience. The combination of a good pool and the inclusion of breakfast in the stay creates a satisfactory experience for visitors.
Dog Friendly
Campanile Lisboa Sud - Setubal is a notable choice for travelers accompanied by pets. The hotel's pet-friendly policies make it particularly favorable for families and those traveling with dogs. While there is a €15 fee per pet, this service has been greatly appreciated by pet owners who prioritize the inclusion of their furry companions. However, some guests noted disturbances from neighboring rooms, indicating that soundproofing could be improved. Despite this, the overall sentiment suggests that the hotel effectively caters to the needs of pet owners, even though there are minor areas for enhancement in pet accommodations.
Yes, Campanile Lisboa Sud - Setubal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Campanile Lisboa Sud - Setubal.
Yes, Campanile Lisboa Sud - Setubal welcomes dogs.
Yes, parking facilities are available at Campanile Lisboa Sud - Setubal.
No, Campanile Lisboa Sud - Setubal doesn't have a gym.