The Pudong Shangri-La in Shanghai is highly praised by guests for its prime location, offering stunning views of the Bund and the Pearl Tower, as well as being within walking distance to many shops and food outlets. The breakfast options are described as amazing and fantastic with a huge selection to choose from, although it can get hectic during peak hours. The rooms are spacious and comfortable with excellent facilities and clean surroundings, although some aspects may be a bit dated. The staff is extremely friendly and helpful with many guests commending their professionalism and kindness, making guests feel warmly welcomed and at home. Overall, the Pudong Shangri-La is highly recommended for its great location, excellent breakfast, comfortable rooms and standout staff.
The Okura Garden Hotel Shanghai is a highly recommended hotel for both business and leisure travelers. Its location in the French Concession area is praised for its convenience and proximity to restaurants, cafes, bars, shops and famous landmarks. The breakfast is diverse and of high quality with healthy options available. The rooms are clean and comfortable, although some guests noted that they are a bit outdated and small. The hotel's cleanliness is highly praised and the staff is friendly, helpful and professional. The gym has received mixed reviews, but overall, the hotel is considered a true five-star experience with a rich cultural heritage and an elegant atmosphere. Despite a few negative reviews, the Okura Garden Hotel Shanghai is highly recommended for a luxurious stay in Shanghai.
Jin Jiang Tower in Shanghai consistently receives positive reviews, particularly for its outstanding location and exceptional service. Positioned in the heart of Shanghai, the hotel is conveniently situated near the Metro and prominent shopping areas like Middle Huaihai Road. This prime location offers guests easy access to popular districts and attractions, making it a favorable choice for both leisure and business travelers. The rooms are noted for their cleanliness, spaciousness, and beautiful city views, providing a comfortable retreat with modern amenities and professional staff service further enhancing the overall experience.
Breakfast at Jin Jiang Tower is generally appreciated for its diverse options catering to both Chinese and Western tastes, with many considering it among the best they've experienced. While the breakfast area can become busy and might need better organization, the variety and quality of food offerings are generally well-received.
The hotel's staff is frequently praised for their friendliness and professionalism, contributing significantly to guests' enjoyment. They are lauded for their attentiveness and efficiency, ensuring a welcoming atmosphere throughout the hotel. The cleanliness of the hotel and its facilities also receive high marks, reinforcing its reputation as a comfortable and well-maintained establishment.
While some areas such as Wi-Fi connectivity and aspects of the room may have minor drawbacks, the overall sentiment suggests a very satisfying stay. The pool and wellness area add to the appeal, further complemented by the strategic location and proximity to transportation and entertainment options. Despite evolving perceptions regarding its star rating, Jin Jiang Tower remains an excellent choice, offering substantial value and comfort in Shanghai's vibrant center.
Ideally situated in the center of Shanghai’s entertainment hub, this luxury hotel is adjacent to the Champs Elysees of the East, Huai Hai Road. Shanghai’s underground rail network is also nearby, as well as the foreign consulates, the key business district and must-see museums.
Summary of reviews
The Langham, Shanghai, Xintiandi is a luxurious hotel located in the heart of Shanghai, surrounded by numerous restaurants, cafes and high-end shopping options. The hotel's prime location ensures that most landmarks and places of interest are within walking distance with easy access to several subway stations. Guests love the international breakfast and tasty meals and the rooms are spacious, comfortable and clean with modern sanitary wares. The hotel staff is welcoming and professional and the overall cleanliness and high standards have been praised. The staff have consistently gone above and beyond to ensure guests are comfortable and satisfied. The hotel's proximity to many restaurants and bars makes it an ideal spot to enjoy your nights out. The Langham provides a highly satisfactory and pleasant stay for guests looking for a top-quality experience.
The JW Marriott Shanghai at Tomorrow Square is highly praised by guests for its amazing location in the heart of the city, making it easy to explore and travel to different parts of the city. The breakfast buffet is also positively reviewed with a wide selection of choices and great service. The rooms are described as clean, comfortable and convenient with stunning views of the city. The staff is friendly, professional and incredibly supportive, providing a top-notch experience for guests. While there may have been occasional issues with lost items and limited breakfast ingredients, overall, the hotel is highly recommended for its excellent service, good rooms, nice bathrooms and cleanliness.
The Kerry Hotel Pudong, Shanghai is a highly recommended hotel for families looking for a fun and enjoyable stay. The hotel offers a great play area for kids with thrilling slides and a discount for unlimited entry during the stay period. The buffet breakfast is also highly praised by guests for its wide variety of options, quality of food and excellent coffee. Although some guests mentioned minor issues such as a crowded restaurant and a long distance to retrieve food, the overall dining experience was delicious with good choices and high-quality dining. While the hotel is a bit away from the city center, it's perfect for relaxing with your family and creating lasting memories.
The Shanghai Marriott Marquis City Centre offers guests a luxurious stay in the heart of Shanghai, consistently receiving high praise for its strategic location. Its proximity to major landmarks like People's Square, Nanjing Road and the Bund, coupled with easy access to multiple metro stations, makes it exceptionally convenient for travelers interested in shopping, sightseeing and exploring the vibrant city life.
Guests commend the hotel's breakfast for its wide variety and quality with a selection that includes both Chinese and Western dishes. Freshly baked goods are a notable highlight. However, some find the offerings repetitive after a few days and the breakfast environment can be a bit crowded and noisy. Yet, the overall sentiment toward the breakfast service remains positive.
The rooms at this Marriott hotel are another standout feature, characterized by their impressive spaciousness, modern design and high standards of cleanliness. Guests enjoy super comfortable beds, cozy furnishings and many rooms boast stunning city views. While the bathroom amenities could use some updating, the overall room experience is marked by comfort and functionality.
The hotel's cleanliness aligns with Marriott's high standards, ensuring a refreshing and hygienic stay. The facilities appear new and well-maintained, contributing to a pleasant atmosphere.
The staff at the Shanghai Marriott Marquis City Centre are frequently highlighted for their friendliness and professionalism. They are dedicated to providing thoughtful and attentive service, even overcoming language barriers to assist guests effectively. Noteworthy individuals like "Camelia," "Jose," and Mr. Jack at the front desk receive specific praise for their exceptional hospitality.
However, the hotel's Wi-Fi service is an area needing improvement. Guests often report slow speeds, unstable connections and difficulty logging in with additional issues like lack of VPN support and blocked websites being common complaints.
On the upside, the hotel's gym is highly regarded for its spaciousness and extensive equipment, making it a top amenity for fitness enthusiasts.
Lastly, the comfort of the beds garners high approval with guests appreciating the large size and overall comfort, although some find the pillows too soft.
In summary, the Shanghai Marriott Marquis City Centre excels in location, room quality, cleanliness, staff service and gym facilities, making it a preferred choice for both leisure and business travelers visiting Shanghai. However, an upgrade in Wi-Fi services and slight enhancements in breakfast variety and bathroom amenities could further elevate the guest experience.
The Grand Central Hotel Shanghai - Nanjing Road offers an exceptional stay in the heart of Shanghai, marked by its prime location and high standards of luxury. Situated near the iconic Nanjing Road, the hotel provides guests with convenient access to major attractions, dining options, shopping districts, and public transit, enhancing the overall experience for those eager to explore the vibrant cityscape.
The hotel is celebrated for its luxurious atmosphere, with an elegant lobby adorned with lavish gold and bronze-plated accents. Guests consistently praise the spacious and comfortable accommodations, highlighting the classic decor featuring solid wood furnishings and marble bathrooms. The beds are noted for their comfort, contributing to restful sleep, while the rooms are commended for cleanliness and the well-maintained environment.
Breakfast at the hotel receives mixed reviews, though it is generally appreciated for the combination of Western and Chinese dishes, offering a diverse spread. Despite some guests desiring more international variety, the buffet is largely regarded as satisfying and of good quality.
The hotel's amenities, including the spa and swimming pool, are well-received. The wellness facilities are described as exceptional, with particular accolades for cleanliness and the quality of the spa services. The pool, though occasionally mentioned as small, is acknowledged for contributing to a relaxing and delightful stay.
Staff at Grand Central Hotel Shanghai are lauded for their professionalism and friendliness, providing outstanding service and ensuring guests feel welcome. The concierge is particularly praised for dedication and helpfulness, with effective communication in English easing language barriers.
While the complimentary Wi-Fi is a notable amenity, it may have limitations in speed and access to overseas sites. Nonetheless, the service is appreciated for its inclusion.
The hotel is viewed as offering excellent value for money, providing a five-star experience at attractive prices. With its strategic location, luxurious offerings, and exceptional staff, guests often express appreciation for the experience and indicate a desire to return on future visits to Shanghai.
Swissôtel Grand Shanghai, located in the heart of the bustling Jing’an district, boasts an enviable location that consistently impresses its guests. Strategic proximity to Jing’an Temple, Jing’an Park, shopping centers and diverse dining options makes it an ideal spot for both leisure and business travelers. The hotel is just a minute's walk from the Jing’an Temple metro station, offering easy access to West Nanjing Road and other city attractions, providing significant convenience.
Guest reviews highlight the hotel's rooms for their spaciousness, cleanliness and practical furnishings. Comfortable beds with ample pillows ensure a restful stay. The bright and large rooms are equipped with quality amenities, including ample plug points and well-lit bathrooms. While the hotel presents as an older five-star establishment, guests generally find the facilities well-maintained, although some suggest room updates could modernize their appeal.
Cleanliness is another strong point of Swissôtel Grand Shanghai with rooms described as very clean and comfortable. Despite the hotel’s age, the high cleaning standards, coupled with a tranquil atmosphere and friendly staff, contribute positively to guest experiences. Minor gripes about early room cleaning times do not overshadow the overall sentiment of well-maintained accommodations.
Service quality stands out with staff frequently praised for their friendliness, professionalism and helpfulness. The front desk and executive lounge staff, in particular, are highlighted for their exceptional assistance. Efficient check-in processes and effective communication in English enhance the overall guest experience.
Free WiFi is available and generally reviewed positively for its speed and reliability, though some guests experienced connectivity issues in certain areas. The breakfast offerings, however, receive mixed reviews. Some guests appreciate the extensive selection, while others feel the quality and variety fall short of expectations for a five-star hotel. Improvements in breakfast service and variety are suggested.
Guests also comment on the gym and pool facilities. The gym is equipped with a comprehensive range of equipment, though some find it outdated and suggest a refresh. The pool is seen as a good facility for swimming, albeit with occasional closures for maintenance, which can be disappointing for guests.
In summary, Swissôtel Grand Shanghai is celebrated for its prime location, comfortable and clean rooms and excellent service from the staff. While the breakfast and some facilities may require attention, the overall experience at this hotel remains positive, making it a recommended choice for travelers seeking convenience and luxury in the vibrant heart of Shanghai.
The Portman Ritz-Carlton Shanghai is a distinguished hotel situated in the heart of Shanghai, offering unmatched convenience with its prestigious location on Nanjing Road. Its central position allows guests to seamlessly explore the city's luxury shopping malls, diverse dining venues, and rich cultural attractions. The proximity to metro stations further enhances accessibility to all of Shanghai's iconic landmarks, providing guests a perfect blend of vibrant city life and peaceful retreat.
The hotel's breakfast experience leaves a lasting impression, with a buffet that offers an extensive selection catering to both Chinese and Western tastes. Guests praise the quality and variety of the offerings, which, despite some feedback on the cost and range of Western options, still provides a fulfilling and satisfying start to the day. The attentive staff adds to this positive experience by catering to dietary needs with courtesy.
Rooms at the Portman Ritz-Carlton Shanghai receive commendation for their spaciousness and comfort. They are often noted for their cleanliness and well-maintained condition, thanks to the excellent housekeeping service. Although some guests mention that the décor feels somewhat dated and there are occasional issues with dampness, the overall comfort, quietness, and pleasant views complement the hotel's desirable locale, making it a favorite for many.
A standout aspect of the hotel is its exceptional staff, who consistently deliver a high level of service characterized by professionalism, attentiveness, and warm hospitality. The concierge team and reception staff are repeatedly acknowledged for their helpfulness, ensuring a seamless and welcoming experience from check-in to check-out. Their proficient language skills, especially in English, further enhance guest interactions.
Overall, The Portman Ritz-Carlton Shanghai is celebrated for delivering an authentic five-star experience, maintaining the high standards associated with the Ritz-Carlton brand. Despite its age, the hotel continues to uphold its reputation as a top-tier accommodation in Shanghai. Guests frequently compare it to other five-star hotels, affirming its standing as one of China's elite platinum five-star hotels. The hotel's luxury, combined with its excellent location and dedicated staff, makes it an outstanding choice for visitors seeking both opulence and practicality in Shanghai.
The PuLi Shanghai in Shanghai is a luxurious and stylish hotel that offers a great location with easy access to metro lines, restaurants and high-end shopping. The hotel's rooms are spacious, comfortable and beautifully designed with excellent views and modern amenities. The staff is exceptional, providing caring and personalized service that truly makes every trip memorable. The hotel's spa facilities are also highly praised with guests enjoying the pool, jacuzzi and steam room. The heated pool is a particular highlight, providing a luxurious and relaxing experience. While some guests have had issues with breakfast and room maintenance, the majority of guests have had a great experience at The PuLi Shanghai. Overall, the hotel provides a peaceful escape from the hustle and bustle of Shanghai and is a great choice for business travelers and those looking for a luxurious stay.
Hotel Equatorial Shanghai has earned a notable reputation for its outstanding location, which is ideal for exploring the heart of Shanghai. Situated near Jing’an Temple and a short walk from the Jing’an metro station, the hotel offers easy access to major city attractions like the Bund, shopping centers, restaurants and pubs. Its prime, convenient location is frequently highlighted by both leisure and business travelers as a key advantage.
Breakfast at Hotel Equatorial Shanghai is frequently praised for its variety and quality, blending Western and Chinese cuisines to cater to diverse tastes. Guests often describe the breakfast as superb, varied and delicious with ample choices to satisfy different preferences, including a good selection of fruits. While there are occasional mentions of monotony and desired improvements in coffee, the overall sentiment towards breakfast is highly positive.
The rooms at the hotel are spacious and clean, featuring large, comfortable beds and essential amenities like electric kettles and coffee machines. Many guests enjoy the stunning city views from higher floors. Though some bathrooms may appear dated and there are occasional cleanliness concerns, the general feedback emphasizes comfort and the rooms' well-maintained condition.
Cleanliness in the hotel is generally well-regarded with guests often commenting on the tidy, comfortable atmosphere. Regular cleaning and the modern feel of the facilities add to the overall positive impression, despite occasional issues with carpet cleanliness and thoroughness.
The staff at Hotel Equatorial Shanghai receive consistent praise for their friendliness and helpfulness, significantly enhancing guests' experiences. The front desk, in particular, stands out for its welcoming demeanor and proactive problem-solving approach. Instances of unfriendliness are rare and the staff's effort in providing excellent hospitality is frequently commended.
Though opinions on the hotel's WiFi are mixed with some reporting excellent connectivity and others encountering significant issues, this does not detract from the predominantly favorable reviews of other aspects of the hotel.
The fitness center is another highlight, well-equipped and spacious. Guests appreciate the variety of machines and the facility's cleanliness, though some suggest more flexible operating hours.
Additionally, the hotel’s swimming pool is noted for its cleanliness and maintenance, despite appearing slightly older and having limited operating hours until 8 pm. It remains a valued amenity contributing to guest satisfaction.
Overall, Hotel Equatorial Shanghai is a well-regarded choice for visitors seeking a strategic, convenient location in Shanghai with commendable comfort, quality service and a range of appreciated amenities.
The Radisson Blu Hotel Shanghai New World is a highly recommended hotel for tourists due to its fantastic location in the heart of Shanghai, providing easy access to nearby tourist attractions and metro lines. The hotel offers clean, spacious and comfortable rooms with some guests enjoying lovely views from their rooms. The breakfast is generally good with a wide selection of food and drinks available. The staff is friendly, helpful and accommodating, although some guests have reported issues with poor English proficiency or unprofessional behavior. The hotel's swimming pool is praised as "super" and "fantastic" with many guests enjoying a swim in the warm water. The hotel is also a great option for families with young children, offering a pool that is perfect for introducing babies to swimming and rooms that are fitting for families. The Radisson Blu Hotel Shanghai New World is a lovely and well-located hotel, perfect for business trips or leisure, offering reasonable luxury and excellent amenities. Overall, guests highly recommend the hotel for its prime location, cleanliness, comfort and exceptional service.
Jing An Shangri-La, Shanghai is a highly recommended hotel for those looking for a convenient location with great views and dining options. The hotel is located above the Jing'an Temple Station of subway line 7, making transportation easy. Guests have praised the hotel's location in the bustling shopping district surrounded by high-end shopping centers. The breakfast has received positive reviews for its tasty and great variety of food with the breakfast room being very nice. The rooms are clean and well-appointed with comfortable beds and stunning views. The housekeeping staff is professional and maintains the hotel's cleanliness to a high standard. Guests have raved about the staff, describing them as terrific, super friendly and excellent. The staff is polite, responsible and accommodating with a skill and attention to detail. Overall, guests agree that Jing An Shangri-La, Shanghai is a comfortable and enjoyable stay.
The Ritz-Carlton Shanghai, Pudong is widely celebrated for its prime location and luxurious amenities, making it an ideal choice for both leisure and business travelers seeking elegance and accessibility in Shanghai. The hotel is situated in the vibrant Pudong area, offering breathtaking views of iconic landmarks such as the Pearl Tower and the Bund, with convenient access to the Lujiazui subway station and IFC Mall enhancing its appeal. Guests consistently praise the location for its proximity to restaurants, shopping, and notable attractions.
Breakfast at the hotel is a highlight, with guests from around the world expressing satisfaction with the sumptuous and varied offerings, enjoyed against the backdrop of the Bund. The dining experience extends to dinner, where various culinary options impress guests with well-prepared dishes and spectacular vistas. The restaurant arrangement, notably the rooftop Flair bar, is orchestrated to provide memorable culinary experiences, though some guests suggest occasional improvements in specific venues.
The rooms are described as spacious, modern, and elegantly furnished, featuring floor-to-ceiling windows with stunning city views. Guests appreciate the blend of contemporary and classical design, generous amenities, and attention to detail, ensuring a comfortable and luxurious stay. The cleanliness of the hotel is impeccable, with housekeeping services maintaining pristine conditions that align with the hotel's five-star status.
The staff at The Ritz-Carlton Shanghai, Pudong are a significant highlight, offering attentive, friendly, and professional service that enhances the guest experience. Specific team members are frequently commended for going above and beyond, contributing to the hotel's warm and welcoming ambiance. The beds are particularly noted for their exceptional comfort, providing some of the best sleeping experiences in China.
The indoor pool and associated facilities offer relaxation and stunning views, adding to the hotel's luxury offerings despite occasional maintenance interruptions. While the hotel generally delivers on its five-star promise with luxurious accommodations and top-level services, some reviews suggest areas for service improvement to fully meet the high expectations associated with its class.
Overall, The Ritz-Carlton Shanghai, Pudong is a magnificent establishment that successfully combines modern elegance with vintage luxury, marked by unparalleled hospitality and remarkable views that create an unforgettable experience for its guests.
Grand Hyatt Shanghai boasts magnificent architecture (the building was included in the Guinness World Records 2000: Millennium Edition as the highest hotel in the world), an ideal location (located in the Lujiazui financial center and merely 30 minutes from Shanghai Hongqiao International Airport), sophisticated rooms and suites (the hotel's 548 rooms and suites combine contemporary design with traditional Chinese aesthetics), irresistible dining options and innovative event spaces.
Summary of reviews
Grand Hyatt Shanghai is a hotel that offers a prime location with stunning views of the city. Guests love the convenience of being situated in the finance district and on the Bund. The breakfast spread is impressive with the club lounge and breakfast restaurant receiving high praise. The rooms are spacious, clean and well-maintained with beautiful views of the city. The hotel's cleanliness is widely praised with guests consistently mentioning the good work of the cleaning staff. The staff is helpful, professional and friendly with many guests raving about their excellent service. While there are some negative reviews, most guests agree that the staff at Grand Hyatt Shanghai strive to provide excellent service. Overall, if you're looking for a hotel with a great location, stunning views and excellent service, Grand Hyatt Shanghai is definitely one to consider.
Conrad Shanghai, located in the vibrant heart of the city on Nanjing Road Pedestrian Street, offers a prime location that appeals to both leisure and business travelers. Its strategic placement provides convenient access to top tourist attractions such as the Bund and Yuyuan Garden, along with easy transport options like People's Square and multiple metro stations.
Guests are particularly impressed by the hotel's breakfast offerings, which boast a variety of Asian and Western dishes, making it a highlight of their stay. The diverse and delicious buffet caters to international tastes, with special touches like fresh noodles and ice cream.
The spacious, well-appointed rooms are often praised for offering stunning views of Shanghai, contributing to a memorable experience. Despite minor maintenance concerns, the rooms are well-equipped with modern conveniences and high-quality amenities, ensuring guest comfort. Cleanliness is emphasized across reviews, with guests noting the hotel's spotless environments and well-maintained facilities.
The staff at Conrad Shanghai are frequently commended for their warmth and professionalism, consistently providing attentive and friendly service that enhances the overall guest experience. While occasional language barriers are noted, the staff’s dedication often creates a welcoming, family-like atmosphere.
The hotel’s amenities, including a well-equipped gym and a luxurious swimming pool, receive positive feedback. The gym's size and variety of equipment are appreciated, and the pool facilities, including a jacuzzi and sauna, contribute to an enjoyable stay. The beds also garner praise for their exceptional comfort and luxury, ensuring a restful night's sleep.
Conrad Shanghai is generally viewed as a luxurious hotel, with many guests likening its atmosphere and services to other renowned five-star establishments in East Asia. While some feel certain aspects could benefit from updates to match the five-star standard fully, most reviews highlight the hotel’s overall excellence, making it a highly recommended choice for visitors to Shanghai.
The Radisson Collection Hotel, Xing Guo Shanghai is highly praised for its exceptional staff and hospitality. Guests consistently note the efficiency, politeness and friendliness of the staff, particularly the front desk and concierge staff. The hotel's service attitude is described as comprehensive and excellent with a high level of professionalism and warmth. Special recognition is given to the welcoming security manager and excellent service provided by Agnes at the front desk. Overall, guests express gratitude for the hardworking staff and their exceptional service.
The Westin Bund Center, Shanghai is a highly recommended 5-star hotel with an inviting and historic old building. The hotel's location is excellent with many guests raving about the amazing views of the Pearl Tower and the proximity to the iconic Bund. The hotel is within walking distance to many attractions, including restaurants, shops and bars. The breakfast at the hotel is excellent with good variety of Eastern and Western food served. The hotel rooms are comfortable and spacious with well-maintained and well-equipped facilities. The hotel is also praised for its cleanliness with many reviewers describing it as sparkling clean. The staff at The Westin Bund Center are amazing with many guests describing them as friendly, helpful and professional. The hotel is also great for families with kids with spacious and comfortable rooms and accommodating staff. The hotel's beds are super comfortable with guests raving about their softness and coziness. Overall, The Westin Bund Center, Shanghai offers exceptional facilities and services, making it a great choice for anyone looking for a relaxing stay in Shanghai.
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