The Brae Hotel is celebrated for its exceptional location in the center of Brae, making it an ideal base for exploring the Shetland Islands. Guests appreciate the easy access to local amenities, beautiful sea views and proximity to ferry services for further adventures. The hotel's breakfast offerings often receive high praise for their variety and freshness, accommodating different dietary needs, though vegetarian options could be improved. Dinner at the hotel's restaurant is a highlight with well-cooked and delicious meals that cater to various dietary preferences.
The rooms are spacious, clean and comfortable with ample bathroom space and particularly cozy beds, contributing to a relaxing stay. Despite some minor critiques about decor and limited room amenities, the overall impression is positive. Cleanliness throughout the property is consistently emphasized with guests lauding the spotless and well-maintained environment.
The Brae Hotel's staff are frequently commended for their friendliness, helpfulness and professionalism, leaving a lasting positive impression on visitors. The Wi-Fi is strong in public areas but can be inconsistent in rooms, indicating an area for potential improvement. Nonetheless, the combination of a fantastic location, excellent dining, clean and comfortable rooms and exceptional staff makes The Brae Hotel a standout choice for a pleasant and convenient stay in Shetland.
Summary of reviews related to the 'Accessible' category
Islesburgh House Hostel offers a welcoming environment for guests with disabilities, providing a range of accessibility features that enhance the overall experience. The hostel's location is particularly convenient, with easy access to the town and surrounding areas, making it favorable for exploring nearby attractions. Guests can reach the first floor via a lift, which proves to be particularly useful for those with mobility challenges. However, there was a noted inconvenience due to the lift being occasionally filled with clean laundry bags, requiring careful coordination during certain times, such as morning check-outs. The staff are notably attentive and committed to ensuring accessibility, going out of their way to assist guests, whether by arranging room changes to suit specific needs or aiding with the use of laundry facilities. Furthermore, access to the hostel is straightforward with bus routes from the ferry, easing transportation concerns for those traveling with disabilities.