Citadines Connect City Centre Singapore
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Summary of reviewsCitadines Connect City Centre Singapore enjoys a prime, central location that provides guests with convenient access to numerous attractions, transport options and shopping malls like Plaza Singapura. The hotel is a preferred choice for both short stopovers and extended stays due to its proximity to major bus routes, Dhoby Ghaut MRT station and Fort Canning Park. Guests appreciate amenities such as a rooftop pool area with inflatables and lounge chairs, enhancing their stay with comfort and leisure.
Accommodations at Citadines are noted for their cleanliness and modern design. Though the rooms are generally on the smaller side, they are well-designed to make efficient use of space, offer modern amenities and maintain a high standard of cleanliness thanks to daily housekeeping. Guests find the rooms quiet, comfortable and stylishly decorated with good quality beds ensuring a restful sleep. Some rooms even feature unique loft-style designs, providing a distinctive lodging experience.
The dining options receive a mix of feedback. The breakfast experience is varied: while some guests find the food delicious and the rooftop restaurant's ambiance pleasant, others critique the limited options, high prices and operational inconveniences. The dinner experience, however, garners more positivity with guests enjoying the tasty food and the pleasant evening atmosphere of the rooftop bar and in-house restaurant.
Guests frequently commend the hotel staff for their exceptional service, friendliness and helpfulness. The dedicated team at Citadines often goes out of their way to ensure a pleasant stay, making guests feel welcome and accommodating special requests with efficiency and warmth.
The hotel's free WiFi is noted for being fast and reliable, contributing to a productive and seamless experience for business and leisure travelers alike. Additional conveniences include daily restocked snacks, bottled water, non-alcoholic drinks and a well-maintained TV setup.
The rooftop pool stands out as a highlight, offering a beautifully clean, fun and relaxing retreat with lovely views, particularly appreciated by families and children. Though some reviews mention minor noise issues, the pool area remains a favored feature among guests.
While the gym facilities are limited, suitable mainly for basic cardio activities, the overall family-friendly amenities, including baby cots, family rooms and enjoyable features for kids, make Citadines a recommended choice for family stays. Safety, along with proximity to entertainment and shopping, further enhances its appeal.
In summary, Citadines Connect City Centre Singapore delivers a comfortable, convenient and pleasant stay with its central location, clean and modern accommodations, excellent service and delightful amenities, making it an ideal option for both individual travelers and families.
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Accommodations at Citadines are noted for their cleanliness and modern design. Though the rooms are generally on the smaller side, they are well-designed to make efficient use of space, offer modern amenities and maintain a high standard of cleanliness thanks to daily housekeeping. Guests find the rooms quiet, comfortable and stylishly decorated with good quality beds ensuring a restful sleep. Some rooms even feature unique loft-style designs, providing a distinctive lodging experience.
The dining options receive a mix of feedback. The breakfast experience is varied: while some guests find the food delicious and the rooftop restaurant's ambiance pleasant, others critique the limited options, high prices and operational inconveniences. The dinner experience, however, garners more positivity with guests enjoying the tasty food and the pleasant evening atmosphere of the rooftop bar and in-house restaurant.
Guests frequently commend the hotel staff for their exceptional service, friendliness and helpfulness. The dedicated team at Citadines often goes out of their way to ensure a pleasant stay, making guests feel welcome and accommodating special requests with efficiency and warmth.
The hotel's free WiFi is noted for being fast and reliable, contributing to a productive and seamless experience for business and leisure travelers alike. Additional conveniences include daily restocked snacks, bottled water, non-alcoholic drinks and a well-maintained TV setup.
The rooftop pool stands out as a highlight, offering a beautifully clean, fun and relaxing retreat with lovely views, particularly appreciated by families and children. Though some reviews mention minor noise issues, the pool area remains a favored feature among guests.
While the gym facilities are limited, suitable mainly for basic cardio activities, the overall family-friendly amenities, including baby cots, family rooms and enjoyable features for kids, make Citadines a recommended choice for family stays. Safety, along with proximity to entertainment and shopping, further enhances its appeal.
In summary, Citadines Connect City Centre Singapore delivers a comfortable, convenient and pleasant stay with its central location, clean and modern accommodations, excellent service and delightful amenities, making it an ideal option for both individual travelers and families.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Citadines Connect City Centre Singapore boasts a superb location that offers guests convenient access to numerous attractions and transport options in the city. Nestled centrally, it is within walking distance to the Dhoby Ghaut MRT station, making it easy to explore various parts of Singapore, including Orchard Road, Marina Bay, Chinatown and Little India. Guests appreciate the proximity to shopping malls like Plaza Singapura and the availability of dining, entertainment and retail options right at their doorstep.
The hotel’s strategic placement near major bus routes and metro lines ensures swift connectivity to the airport and other key areas, ideal for both short stopovers and extended stays. Fort Canning Park is just a short stroll away, providing a lush escape within the urban environment.
Additional amenities, such as a fun rooftop pool area equipped with inflatables and lounge chairs, further enrich the guest experience. Combined with excellent service, cleanliness and modern facilities, Citadines Connect City Centre Singapore stands out as a highly recommended choice for visitors looking to immerse themselves in the heart of the city while enjoying comfort and convenience.
Breakfast reviews for Citadines Connect City Centre Singapore reveal a mixed experience for guests. Positively, some guests found the breakfast delicious and enjoyed the pleasant rooftop restaurant's ambiance. Several appreciated the complimentary breakfast vouchers and found the portion sizes and quality acceptable. Some remarked that breakfast options were diverse and tasty.
However, there were numerous critiques: many guests found the breakfast options limited and expensive. The breakfast often lacked variation and some guests mentioned it was not worth the price. Specific complaints included no buffet option, only a set menu and issues with freshness and availability. Others noted the inconvenience of late restaurant opening hours and a lack of clear breakfast information in the rooms. Some guests also faced disappointment as the restaurant and cafe were not fully operational, resulting in room-served breakfasts that were unsatisfactory in quality and variety.
In summary, while some guests enjoyed their breakfast experience, many found it lacking in variety and overpriced with additional operational hiccups affecting overall satisfaction.
The dining experience at Citadines Connect City Centre Singapore offers a blend of positive and some mixed feedback. The rooftop bar and in-house restaurant are praised for their tasty food and great evening atmosphere with lovely staff contributing to a pleasant dining experience. Guests have appreciated the convenient inclusions like a complimentary minibar to refresh themselves before dinner. The cozy and small restaurant, despite being mostly empty, adds a touch of exclusivity for those who dine there.
However, some reviews point out certain areas for improvement. The rooftop restaurant received criticism for being subpar with some guests highlighting the high prices of menu items. Additionally, the limited dessert options and inability to charge drinks from the poolside restaurant to the room were noted as minor drawbacks. Despite these few criticisms, the overall sentiment reflects a satisfying dining experience with opportunities to dine cheaply and enjoy local cuisine.
Citadines Connect City Centre Singapore offers a range of rooms that, while typically on the smaller side, are well-designed, clean and equipped with modern amenities. The rooms cater to both business and leisure travelers, providing conveniences such as complimentary tea, coffee and snacks and decent workspaces in some rooms.
Most guests find the rooms compact but practical, making efficient use of space with thoughtful design elements. Despite their small size, the rooms are described as comfortable with good quality beds and stylish and modern decor. The cleanliness of the rooms is a consistent positive point with daily housekeeping ensuring a tidy environment.
Some rooms are particularly appreciated for their quietness and good soundproofing, although a few reviews mention issues with noise. Guests appreciate features like well-insulated rooms, comfortable beds and well-maintained bathrooms, even though some have highlighted minor issues such as low water pressure and limited bathroom space.
The loft-style rooms and suites are noted for their unique design and ample space, though they are still considered small relative to Western standards. Guests sometimes receive room upgrades due to ongoing construction, which may enhance their experience with more spacious accommodations.
Overall, while the rooms are small, they are clean, comfortable and stylish, making them suitable for short stays or travelers who prioritize modern amenities and efficient design over expansiveness. The hotel's central location adds to its convenience, making it a viable option for those seeking a well-located base in Singapore.
Citadines Connect City Centre Singapore receives a lot of praise for the comfort and coziness of its beds. Many guests find the beds to be big, firm yet extremely comfortable, often highlighting the high quality of the mattresses and pillows. Phrases like 'super comfy,' 'very comfortable,' and 'most comfortable' are frequently used in reviews. The bedding is described as snug, cosy and stylish, contributing to a restful sleep experience.
However, not all feedback is positive. Some guests feel that the beds are on the smaller side, particularly noting that what is labeled as a king-sized bed may not meet those expectations. There are mentions of the beds showing signs of age with a few guests finding them hard or uncomfortable.
Still, the overall sentiment leans towards satisfaction with the comfort of the beds at Citadines. The general agreement is that the beds are good quality and provide a good night's sleep, despite occasional concerns about size and firmness.
Citadines Connect City Centre Singapore consistently receives high praise for its meticulous cleanliness. Guests frequently highlight the cleanliness of the rooms, noting that they are spotless, comfortable and well-maintained. Daily housekeeping ensures that rooms are kept in pristine condition with amenities restocked regularly. Many reviews emphasize the modern and practical design, which is coupled with an exceptional level of hygiene throughout the hotel, including common areas.
Visitors appreciate the professional and friendly cleaning staff, who are attentive and ensure that the property remains super clean. Despite some rooms being described as small, the cleanliness and comfort do not seem to be compromised. The hotel's cleanliness extends to facilities such as bathrooms, which are generally kept in good condition, though a few guests suggested improvements in thoroughness and maintenance.
The overall guest experience is enhanced by the cleanliness, efficient service and the well-maintained state of the hotel, contributing to a pleasant stay. The hotel's central location and cleanliness make it a convenient and desirable choice for travelers. Even with minor feedback on certain areas needing more attention, most guests leave satisfied with the hotel's high standards of cleanliness and hygiene.
Citadines Connect City Centre Singapore boasts an exceptional team noted for their friendliness, helpfulness and overall stellar service. Numerous reviews highlight the hotel staff's efforts to ensure guests feel welcome, often going out of their way to accommodate special occasions, like anniversaries and providing excellent customer service. Guests frequently mention that their positive interactions with staff made their stay enjoyable, from the receptionists who are described as friendly and efficient, to the security team who are always ready to assist.
Many guests point out that the staff's attentiveness and swift responses significantly enhance the overall experience. The concierge and front desk teams are particularly praised for their professionalism and warm welcomes. Even the housekeeping staff receive commendations for their proactive service and attentiveness.
Beyond general friendliness, specific staff members are often singled out for their exceptional service, underlining the personal touch given to guests. Although there were occasional issues with slow check-in processes and rare instances of less professional behavior, these are outweighed by the overwhelmingly positive feedback on the staff's dedication to fulfilling guests' needs and exceeding expectations.
In addition to excellent customer service, the hotel provides helpful amenities like efficient transport services and the staff’s readiness to offer tips and fulfill specific requests, such as late checkout, further enhances the guest experience.
Overall, the staff at Citadines Connect City Centre Singapore are recognized for their hospitality, making the hotel a standout choice for those seeking a friendly and accommodating stay in the city.
The WiFi at Citadines Connect City Centre Singapore is greatly appreciated by guests who frequently remark on its speed and reliability. Described as very good and fast, this complimentary service extends to all areas of the hotel, ensuring a productive stay for those who need to stay connected. Guests also note that the internet works well and provides a strong connection throughout the property. In combination with free bottled water, snacks and non-alcoholic drinks that are replenished daily, the hotel offers a comfortable and convenient environment for travelers looking for both leisure and business efficiency. The overall amenities, including a nice TV setup, further enhance the guest experience in this clean, comfortable and quiet hotel.
The fitness facilities at Citadines Connect City Centre Singapore have elicited varied feedback from guests, primarily noting their limited scope and small size. The gym, more accurately described as a fitness corner or room, offers minimal equipment—mainly a treadmill and a stationary bike. Some guests mentioned an additional cross-trainer, but noted it was non-operational.
Despite being referred to as a gym, the space is often described as tiny or even a "glazed cupboard" next to the pool, indicating its compact nature. There is also some mention of an area just large enough for a yoga mat. While some guests appreciate the presence of fitness amenities, others, especially fitness enthusiasts, found the offerings insufficient and disappointing.
Overall, the fitness facilities are seen as limited with no weights or extensive equipment, catering mostly to basic cardio needs. This makes it perhaps more suitable for casual users rather than those seeking a comprehensive workout experience.
At Citadines Connect City Centre Singapore, the rooftop pool consistently stands out as a highlight among guests. The pool, often described as beautiful and clean, provides a refreshing retreat during Singapore's heatwaves. Many visitors appreciate the cozy atmosphere and the additional perks, such as the small water gym, lounge chairs and inflatables, making it both a fun and relaxing space. The pool area boasts beautiful views and creates a relaxing ambiance, particularly for families with remarks on its suitability for kids and adults alike.
While some reviews note the pool's smaller size and occasional noise, the overall sentiment leans heavily towards positive experiences. The cleanliness and warmth of the pool are often mentioned with some guests highlighting the lovely outdoor pool area and its inclusion of a bar and lounging space.
Overall, the rooftop pool at Citadines Connect City Centre Singapore is seen as a significant bonus, providing a delightful escape for both relaxation and leisure activities.
Citadines Connect City Centre Singapore receives positive reviews from families and is considered great for family stays. The hotel is praised for being a comfortable place for families, providing almost everything needed for a pleasant stay. Many reviews highlight the family-friendly amenities, such as baby cots and family rooms, which are perfect for family trips and big enough to accommodate a family of four comfortably.
Kids particularly enjoy the complimentary drinks and snacks, including free ice cream in the lobby, which makes the stay even more delightful for them. The rooftop pool is a hit with children, who love the floaties available. The loft rooms are noted to be fun for kids with the second floor serving as a nice spot for family games and gathering.
Safety is also a plus point with the hotel located in a safe neighborhood, making it a suitable choice for families. Plaza Singapura shopping mall is nearby, offering additional family fun ideas. While some guests mentioned that the superior queen rooms are too small for a family of four and occasional noise being an issue, the overall sentiment remains that the hotel is well-suited for families and kids. The evening snacks and rooftop pool, combined with the general family-friendly environment, make it a recommended option for a family trip.
Citadines Connect City Centre Singapore has garnered praise for its strategic, unbeatable location, making it a top choice for city trips. Many guests highlighted the beautiful rooftop pool, describing it as a standout feature of the hotel. The rooms are consistently noted as extremely clean and comfortable, aligning well with its four-star rating. Customers appreciated the immaculate status and the superb, lovely decor of the property, affirming that the hotel met their expectations and needs exceptionally well.
The hotel is noted for being cost-effective while still delivering a great four-star experience. Reviews describe the guest experience and room quality as very good with several guests labeling it as a wonderful, relatively upscale hotel. The customer service receives high marks with mentions of excellent staff and facilities.
However, certain areas such as the fitness center appear to need improvements to maintain overall standards. Despite this, the hotel’s overall rating and customer feedback confirm it as a solid four-star property with many guests expressing their intent to return for another stay.
Citadines Connect City Centre Singapore receives high praise for its accessibility features, making it a convenient option for guests with disabilities. The hotel boasts handicap-accessible rooms, wheelchair-friendly property design and modern facilities that align with accessibility requirements. It is situated in a prime downtown location, allowing easy access to public transportation, including the nearby MRT stations at Dhoby Ghaut and Fort Canning, making it a breeze to navigate the city.
The easy access to both Plaza Singapura and Nestle Mall, along with its proximity to a range of urban conveniences, enhances the overall experience. The hotel features elevators and offers balcony safety locks, ensuring a secure and comfortable stay for all guests. Cleanliness and friendly staff add to the positive experience and the location, right in the heart of the city, further boosts its attractiveness. For anyone seeking a seamless stay with good access to both transportation and the city’s amenities, Citadines Connect City Centre stands out as an ideal choice.
Citadines Connect City Centre Singapore boasts an impressive rooftop pool that consistently delights guests. Despite its modest size, the pool is well-maintained and provides a beautiful, clean space for visitors. The rooftop pool is particularly appreciated during heatwaves, offering a refreshing retreat. Guests highlight the pool as a great spot for both relaxation and swimming laps. Families find it especially appealing, as it is a hit with children. The surrounding rooftop area enhances the experience, featuring amenities such as a bar and gym. Overall, the rooftop pool stands out as a noteworthy feature of this hotel, adding significant value to the guest experience.
Citadines Connect City Centre Singapore offers an inspired setting perfect for those seeking a romantic getaway. The hotel's romantic atmosphere and vibes throughout the property make it ideal for honeymooners or anyone looking to enjoy a romantic stay. Couples can enjoy romantic walks exploring the nearby Orchard Road, Clarke Quay area and Marina Bay, making their visit memorable. The hotel is also known for its gamely decorated rooms that enhance the honeymoon experience, adding a special touch to the overall ambiance. Suitable for business trips but exceptionally ideal for romantic stays, the hotel promises a uniquely romantic backdrop for any occasion.
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Location
The hotel’s strategic placement near major bus routes and metro lines ensures swift connectivity to the airport and other key areas, ideal for both short stopovers and extended stays. Fort Canning Park is just a short stroll away, providing a lush escape within the urban environment.
Additional amenities, such as a fun rooftop pool area equipped with inflatables and lounge chairs, further enrich the guest experience. Combined with excellent service, cleanliness and modern facilities, Citadines Connect City Centre Singapore stands out as a highly recommended choice for visitors looking to immerse themselves in the heart of the city while enjoying comfort and convenience.
Breakfast
However, there were numerous critiques: many guests found the breakfast options limited and expensive. The breakfast often lacked variation and some guests mentioned it was not worth the price. Specific complaints included no buffet option, only a set menu and issues with freshness and availability. Others noted the inconvenience of late restaurant opening hours and a lack of clear breakfast information in the rooms. Some guests also faced disappointment as the restaurant and cafe were not fully operational, resulting in room-served breakfasts that were unsatisfactory in quality and variety.
In summary, while some guests enjoyed their breakfast experience, many found it lacking in variety and overpriced with additional operational hiccups affecting overall satisfaction.
Dinner
However, some reviews point out certain areas for improvement. The rooftop restaurant received criticism for being subpar with some guests highlighting the high prices of menu items. Additionally, the limited dessert options and inability to charge drinks from the poolside restaurant to the room were noted as minor drawbacks. Despite these few criticisms, the overall sentiment reflects a satisfying dining experience with opportunities to dine cheaply and enjoy local cuisine.
Rooms
Most guests find the rooms compact but practical, making efficient use of space with thoughtful design elements. Despite their small size, the rooms are described as comfortable with good quality beds and stylish and modern decor. The cleanliness of the rooms is a consistent positive point with daily housekeeping ensuring a tidy environment.
Some rooms are particularly appreciated for their quietness and good soundproofing, although a few reviews mention issues with noise. Guests appreciate features like well-insulated rooms, comfortable beds and well-maintained bathrooms, even though some have highlighted minor issues such as low water pressure and limited bathroom space.
The loft-style rooms and suites are noted for their unique design and ample space, though they are still considered small relative to Western standards. Guests sometimes receive room upgrades due to ongoing construction, which may enhance their experience with more spacious accommodations.
Overall, while the rooms are small, they are clean, comfortable and stylish, making them suitable for short stays or travelers who prioritize modern amenities and efficient design over expansiveness. The hotel's central location adds to its convenience, making it a viable option for those seeking a well-located base in Singapore.
Beds
However, not all feedback is positive. Some guests feel that the beds are on the smaller side, particularly noting that what is labeled as a king-sized bed may not meet those expectations. There are mentions of the beds showing signs of age with a few guests finding them hard or uncomfortable.
Still, the overall sentiment leans towards satisfaction with the comfort of the beds at Citadines. The general agreement is that the beds are good quality and provide a good night's sleep, despite occasional concerns about size and firmness.
Cleanliness
Visitors appreciate the professional and friendly cleaning staff, who are attentive and ensure that the property remains super clean. Despite some rooms being described as small, the cleanliness and comfort do not seem to be compromised. The hotel's cleanliness extends to facilities such as bathrooms, which are generally kept in good condition, though a few guests suggested improvements in thoroughness and maintenance.
The overall guest experience is enhanced by the cleanliness, efficient service and the well-maintained state of the hotel, contributing to a pleasant stay. The hotel's central location and cleanliness make it a convenient and desirable choice for travelers. Even with minor feedback on certain areas needing more attention, most guests leave satisfied with the hotel's high standards of cleanliness and hygiene.
Staff
Many guests point out that the staff's attentiveness and swift responses significantly enhance the overall experience. The concierge and front desk teams are particularly praised for their professionalism and warm welcomes. Even the housekeeping staff receive commendations for their proactive service and attentiveness.
Beyond general friendliness, specific staff members are often singled out for their exceptional service, underlining the personal touch given to guests. Although there were occasional issues with slow check-in processes and rare instances of less professional behavior, these are outweighed by the overwhelmingly positive feedback on the staff's dedication to fulfilling guests' needs and exceeding expectations.
In addition to excellent customer service, the hotel provides helpful amenities like efficient transport services and the staff’s readiness to offer tips and fulfill specific requests, such as late checkout, further enhances the guest experience.
Overall, the staff at Citadines Connect City Centre Singapore are recognized for their hospitality, making the hotel a standout choice for those seeking a friendly and accommodating stay in the city.
Wi-Fi
Gym
Despite being referred to as a gym, the space is often described as tiny or even a "glazed cupboard" next to the pool, indicating its compact nature. There is also some mention of an area just large enough for a yoga mat. While some guests appreciate the presence of fitness amenities, others, especially fitness enthusiasts, found the offerings insufficient and disappointing.
Overall, the fitness facilities are seen as limited with no weights or extensive equipment, catering mostly to basic cardio needs. This makes it perhaps more suitable for casual users rather than those seeking a comprehensive workout experience.
Pool
While some reviews note the pool's smaller size and occasional noise, the overall sentiment leans heavily towards positive experiences. The cleanliness and warmth of the pool are often mentioned with some guests highlighting the lovely outdoor pool area and its inclusion of a bar and lounging space.
Overall, the rooftop pool at Citadines Connect City Centre Singapore is seen as a significant bonus, providing a delightful escape for both relaxation and leisure activities.
Family
Kids particularly enjoy the complimentary drinks and snacks, including free ice cream in the lobby, which makes the stay even more delightful for them. The rooftop pool is a hit with children, who love the floaties available. The loft rooms are noted to be fun for kids with the second floor serving as a nice spot for family games and gathering.
Safety is also a plus point with the hotel located in a safe neighborhood, making it a suitable choice for families. Plaza Singapura shopping mall is nearby, offering additional family fun ideas. While some guests mentioned that the superior queen rooms are too small for a family of four and occasional noise being an issue, the overall sentiment remains that the hotel is well-suited for families and kids. The evening snacks and rooftop pool, combined with the general family-friendly environment, make it a recommended option for a family trip.
4 Star
The hotel is noted for being cost-effective while still delivering a great four-star experience. Reviews describe the guest experience and room quality as very good with several guests labeling it as a wonderful, relatively upscale hotel. The customer service receives high marks with mentions of excellent staff and facilities.
However, certain areas such as the fitness center appear to need improvements to maintain overall standards. Despite this, the hotel’s overall rating and customer feedback confirm it as a solid four-star property with many guests expressing their intent to return for another stay.
Accessible
The easy access to both Plaza Singapura and Nestle Mall, along with its proximity to a range of urban conveniences, enhances the overall experience. The hotel features elevators and offers balcony safety locks, ensuring a secure and comfortable stay for all guests. Cleanliness and friendly staff add to the positive experience and the location, right in the heart of the city, further boosts its attractiveness. For anyone seeking a seamless stay with good access to both transportation and the city’s amenities, Citadines Connect City Centre stands out as an ideal choice.
Outdoor Pool
Romantic
Yes, Citadines Connect City Centre Singapore has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Citadines Connect City Centre Singapore.
No, Citadines Connect City Centre Singapore doesn't allow dogs.
No, parking facilities aren't available at Citadines Connect City Centre Singapore.
Yes, Citadines Connect City Centre Singapore has a gym.
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