Genting Hotel Jurong
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Summary of reviewsGenting Hotel Jurong receives generally positive reviews, with guests appreciating its prime location in the western part of Singapore. The hotel's proximity to the Jurong East MRT station and various shopping malls enhances convenience for both leisure and business travelers, ensuring easy access to local attractions, dining options, and business districts. The verdant surroundings offer a peaceful retreat while remaining well-connected to the city's bustling areas.
Guests praise the hotel for its cleanliness, highlighting the diligent housekeeping team that ensures rooms are immaculate and hygienic. The comfortable and tidy environment is complemented by modern furnishings and quality amenities, creating a restful atmosphere. Although the room sizes are typically compact, as is common in Singapore, they are well-maintained with user-friendly layouts that enhance the guest experience. The presence of attentive and friendly staff further enriches the stay, with special mentions of key personnel providing engaging and efficient service.
While the breakfast service receives mixed reviews, guests appreciate the variety and quality of the offerings despite concerns over pricing and limited dietary options. The staff's professionalism at breakfast and their willingness to accommodate guests provide a positive overall dining experience. The hotel's complimentary Wi-Fi is generally satisfactory, though improvements in connectivity would enhance the guest experience further.
The swimming pool and gym facilities are well-regarded for their cleanliness and accessibility, providing relaxing amenities for guests. Beds are consistently noted for their comfort, contributing to a good night's sleep, although some inconsistencies in bed preferences are mentioned.
In summary, Genting Hotel Jurong stands out for its strategic location, high standards of cleanliness, and exceptional staff service, making it a favored choice for visitors seeking convenience and hospitality in west Singapore.
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Guests praise the hotel for its cleanliness, highlighting the diligent housekeeping team that ensures rooms are immaculate and hygienic. The comfortable and tidy environment is complemented by modern furnishings and quality amenities, creating a restful atmosphere. Although the room sizes are typically compact, as is common in Singapore, they are well-maintained with user-friendly layouts that enhance the guest experience. The presence of attentive and friendly staff further enriches the stay, with special mentions of key personnel providing engaging and efficient service.
While the breakfast service receives mixed reviews, guests appreciate the variety and quality of the offerings despite concerns over pricing and limited dietary options. The staff's professionalism at breakfast and their willingness to accommodate guests provide a positive overall dining experience. The hotel's complimentary Wi-Fi is generally satisfactory, though improvements in connectivity would enhance the guest experience further.
The swimming pool and gym facilities are well-regarded for their cleanliness and accessibility, providing relaxing amenities for guests. Beds are consistently noted for their comfort, contributing to a good night's sleep, although some inconsistencies in bed preferences are mentioned.
In summary, Genting Hotel Jurong stands out for its strategic location, high standards of cleanliness, and exceptional staff service, making it a favored choice for visitors seeking convenience and hospitality in west Singapore.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Genting Hotel Jurong boasts a prime location in the western part of Singapore, offering guests a convenient base for both leisure and business activities. The hotel is strategically situated near the Jurong East MRT station, enhancing accessibility for travelers looking to explore the city or conduct business in nearby industrial areas. Guests appreciate its close proximity to multiple shopping malls, providing a plethora of dining, beauty, and medical options within easy walking distance. The area surrounding the hotel is verdant, offering a peaceful escape from the hustle and bustle of the city, yet it's well connected with easy access to buses and MRT for those seeking to venture further afield, including to the city center or Sentosa. Travelers find the location ideal for visits to local attractions, family gatherings, or work commitments, appreciating the complimentary parking and well-maintained amenities. The convenient geographical positioning not only fulfills expectations but often exceeds them, making Genting Hotel Jurong a favored choice for visitors to west Singapore.
At Genting Hotel Jurong, breakfast seems to evoke mixed opinions among guests. On the positive side, the breakfast service is often described as good, with an appealing selection available on a daily basis, including both local and continental options. Guests have noted that the breakfast is fully prepared on time and provides delicious choices, such as omelets served promptly. Some also appreciated the good service at the breakfast table.
However, the price of breakfast is a frequent concern, with many guests feeling it is too expensive considering the variety and quality on offer. There is mention of the breakfast lacking in vegan and vegetarian options, with limited selections for those with such dietary preferences. Additionally, some guests found the breakfast not truly enjoyable due to it being lukewarm or not having enough variety. These aspects, coupled with occasional mentions of less-than-ideal coffee and sparse selections, contribute to a less than stellar breakfast reputation among some guests.
Overall, while there are elements of the breakfast service and variety that are appreciated by guests, the value for money and specific dietary considerations seem to be areas for improvement at Genting Hotel Jurong.
Nestled in Singapore's bustling Jurong area, Genting Hotel Jurong offers a clean and comfortable retreat for travelers seeking functionality paired with a touch of relaxation. The rooms are consistently praised for their immaculate upkeep and the cozy beds and pillows offer a restful night's sleep. Equipped with convenient amenities like kettles, fridges, and pleasant air conditioning, the rooms ensure guests have all the basics covered during their stay.
Despite the generally small size of the rooms, guests acknowledge that space constraints are typical in Singapore. Those looking for more roomy accommodations might find the spatial offerings slightly compact, though many have found their layout to be user-friendly, with some rooms providing generous space. The cleanliness levels extend to both the bedrooms and bathrooms, maintaining a tidy and orderly atmosphere that enhances the overall guest experience.
While some travelers experienced noise issues due to less soundproofing, and others were met with logistical challenges regarding bed size preferences and room positioning, the attentiveness of the staff and their helpful service often compensated for these inconveniences.
Though lacking a restaurant or in-room dining options, Genting Hotel Jurong stands out for the high standards in room cleanliness and the comfort it offers. The well-maintained environment, complemented by complimentary beverages, positions this hotel as a practical choice for those visiting Singapore.
Guests of Genting Hotel Jurong generally praise the comfort of the beds, highlighting them as a notable feature of their stay. Many reviews comment on the beds being comfortable, with some describing them as soft and cozy, often accompanied by the relief of complimentary snacks and drinks in the room, adding to the overall pleasant experience. The hotel's bedding is frequently described as big and comfortable, ensuring a good night's rest. However, some guests faced inconveniences with their bed preferences not being met, such as receiving twin instead of queen-sized beds or not getting a king-size bed as requested. Despite these occasional hiccups, the consensus leans towards satisfaction with comfort, although a few reviews mentioned harder beds and less desirable bed linen experiences. Overall, the hotel maintains a reputation for providing a restful and tranquil environment with its quality bedding.
Genting Hotel Jurong consistently impresses its guests with its high standards of cleanliness and attentive staff. Many visitors highlight the hotel as being very clean and well-maintained, from the guest rooms to the lobby area. The housekeeping team receives praise for their diligence, ensuring rooms are tidy and hygienic, contributing to a comfortable and pleasant stay. Despite the rooms being somewhat small, they are noted for their cleanliness, modern furnishings, and decent amenities. The presence of friendly staff enhances the overall experience, with special mentions of their efforts to make guests feel welcome. The hotel provides a clean, comfortable, and quiet environment, ensuring a restful stay. While some aspects of the hotel could use updating, the commitment to cleanliness remains a standout feature among guests. Additional factors such as decent amenities and good air conditioning are appreciated, adding to the positive impressions of this well-maintained hotel.
The hospitality at Genting Hotel Jurong stands out with an overwhelmingly positive reception from guests, thanks largely to the exceptional staff. Visitors consistently commend the team for their friendliness and willingness to help. Whether at the front desk, pool, or breakfast restaurant, staff members exhibit attentiveness and a genuine concern for guest safety and satisfaction. Key personnel, like Ms. Pop and Raymond, receive specific praise for their engaging service, making check-in and other interactions smooth and welcoming.
Staff members are noted for their patience, politeness, and a proactive approach to problem-solving, enhancing the guest experience. The housekeeping and evening-shift managers are likewise recognized for their proficient handling of responsibilities and approachable demeanor. Efficient service delivery, coupled with a kind and helpful attitude, further solidifies the team's reputation for excellence.
Despite a few contrasting opinions on strictness and customer-friendliness, most guests find the service at Genting Hotel Jurong to be accommodating and responsive. This level of dedication from the staff adds to the attractive hotel location, creating a reliably positive environment for travelers seeking comfort and courteous service during their stay.
The Wi-Fi experience at Genting Hotel Jurong receives mixed feedback from guests. Many were pleased with the Wi-Fi, describing it as excellent and stating that it generally works well. However, some guests experienced issues such as unstable connections, limited internet speed, and disruptions while streaming services like Netflix. A few also noted that the internet access was lacking in certain areas, such as the stairway, and reported similar experiences in multiple rooms. Overall, while a significant number of guests found the Wi-Fi satisfactory, there are areas where the connection could be improved.
The swimming pool at Genting Hotel Jurong generally receives praise for its cleanliness and refreshing atmosphere. Guests appreciate the availability of towels by the pool and gym, which enhances convenience. The pool area offers ample space for relaxation, allowing visitors to sit and unwind outdoors. The pool's size is satisfactory, contributing to a pleasant swimming experience. Although one review noted a cleanliness issue, overall, the pool is well-regarded. Access to the pool post check-out appears to be a limitation. The presence of a gym complements the pool facilities, providing a well-rounded recreational space for hotel guests.
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Location
Breakfast
However, the price of breakfast is a frequent concern, with many guests feeling it is too expensive considering the variety and quality on offer. There is mention of the breakfast lacking in vegan and vegetarian options, with limited selections for those with such dietary preferences. Additionally, some guests found the breakfast not truly enjoyable due to it being lukewarm or not having enough variety. These aspects, coupled with occasional mentions of less-than-ideal coffee and sparse selections, contribute to a less than stellar breakfast reputation among some guests.
Overall, while there are elements of the breakfast service and variety that are appreciated by guests, the value for money and specific dietary considerations seem to be areas for improvement at Genting Hotel Jurong.
Rooms
Despite the generally small size of the rooms, guests acknowledge that space constraints are typical in Singapore. Those looking for more roomy accommodations might find the spatial offerings slightly compact, though many have found their layout to be user-friendly, with some rooms providing generous space. The cleanliness levels extend to both the bedrooms and bathrooms, maintaining a tidy and orderly atmosphere that enhances the overall guest experience.
While some travelers experienced noise issues due to less soundproofing, and others were met with logistical challenges regarding bed size preferences and room positioning, the attentiveness of the staff and their helpful service often compensated for these inconveniences.
Though lacking a restaurant or in-room dining options, Genting Hotel Jurong stands out for the high standards in room cleanliness and the comfort it offers. The well-maintained environment, complemented by complimentary beverages, positions this hotel as a practical choice for those visiting Singapore.
Beds
Cleanliness
Staff
Staff members are noted for their patience, politeness, and a proactive approach to problem-solving, enhancing the guest experience. The housekeeping and evening-shift managers are likewise recognized for their proficient handling of responsibilities and approachable demeanor. Efficient service delivery, coupled with a kind and helpful attitude, further solidifies the team's reputation for excellence.
Despite a few contrasting opinions on strictness and customer-friendliness, most guests find the service at Genting Hotel Jurong to be accommodating and responsive. This level of dedication from the staff adds to the attractive hotel location, creating a reliably positive environment for travelers seeking comfort and courteous service during their stay.
Wi-Fi
Pool
Yes, Genting Hotel Jurong has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Genting Hotel Jurong.
No, Genting Hotel Jurong doesn't allow dogs.
No, parking facilities aren't available at Genting Hotel Jurong.
Yes, Genting Hotel Jurong has a gym.
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