Holiday Inn Express Singapore Katong by IHG

Singapore 1.30476200, 103.90469200 , 88 East Coast Road (Show on Map)
8.4
Very Good


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Summary of reviewsHoliday Inn Express Singapore Katong by IHG, garners high praise from guests for several notable features. It is ideally positioned in the vibrant Katong district, surrounded by diverse dining options and multiple shopping malls like i12 Mall and Parkway Parade. The hotel’s location, conveniently situated between Changi Airport and downtown Singapore, makes it an excellent choice for layovers and business trips. While the nearest MRT station is a bit distant, efficient bus services compensate, making it easy to connect with major points of interest. The serene and culturally rich Katong area, coupled with proximity to East Coast Park, offers a balanced mix of urban convenience and a tranquil retreat.

The breakfast experience is well-regarded, offering an extensive selection of both Asian and Western dishes, providing a hearty start to the day. Guests appreciate the quality of food and the courteous breakfast staff, though some note that greater variety, especially for vegetarians, would be beneficial.

Rooms at the hotel are described as modern, exceptionally clean and comfortable with well-organized spaces. Despite being on the smaller side, the clever design ensures functionality. Practical issues such as occasional noise and limited water pressure are minor considerations compared to the overall satisfaction with cleanliness and comfort.

Cleanliness is a standout feature with both rooms and common areas meticulously maintained. The hotel meets high hygiene standards, enhancing the overall comfort and pleasant ambiance.

The staff at Holiday Inn Express Singapore Katong receive widespread acclaim for their professionalism, friendliness and efficiency. From the accommodating front desk to the attentive housekeeping team, the service is consistently exemplary, contributing to a warm and welcoming atmosphere.

Guests also report reliable, fast and consistent wifi service throughout the hotel, accommodating streaming and other connectivity needs seamlessly. The gym, while small and somewhat limited in equipment, is praised for its cleanliness and functionality.

The bedding is another highlight, frequently noted for being incredibly comfortable, contributing to restful sleep. While the beds are modest in size, they are consistently clean and cozy.

As a four-star hotel, it offers superb comfort with a secure, clean and modern environment. The hotel provides good value for money with its smart appearance and effective air conditioning ensuring a comfortable stay.

Business travelers find the hotel particularly accommodating due to its business-centric location, well-organized spaces and practical room features such as conveniently placed desks and outlets.

Overall, Holiday Inn Express Singapore Katong by IHG, stands out for its strategic location, excellent cleanliness, comfortable rooms and superior service, making it an ideal choice for both leisure and business travelers seeking a well-rounded and value-for-money stay in Singapore.
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4-Star Hotel
Located in the Katong district, this hotel offers a cultural experience with its Peranakan-inspired surroundings. It provides comfortable accommodations and complimentary breakfast, perfect for a relaxing stay.

Hotel Taking Steps Towards Sustainability

Accessible Hotel

Hotel with Gym

Room Types
Standard Queen Room - Free Breakfast This air-conditioned, contemporary-styled room features fully carpeted flooring for comfort. It is equipped with a 32-inch flat-screen cable TV, spacious closet, safety deposit box and drinks amenities such as a tea and coffee maker, as well as a mini refrigerator. All rooms offer views of the surrounding city.

Standard Twin Room - Free Breakfast This air-conditioned, contemporary-styled room features fully carpeted flooring for comfort. It is equipped with a 32-inch flat-screen cable TV, spacious closet, safety deposit box and drinks amenities such as a tea and coffee maker, as well as a mini refrigerator. All rooms offer views of the surrounding city.

Standard Room with Free Breakfast This air-conditioned, contemporary-styled room features fully carpeted flooring for comfort. It is equipped with a 32-inch flat-screen cable TV, spacious closet, safety deposit box and drinks amenities such as a tea and coffee maker, as well as a mini refrigerator. All rooms offer views of the surrounding city. Bed types are subject to availability upon check-in.

Standard Queen Room - High Floor with City View and Free Breakfast Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Standard Queen Room with Sea View and High Floor - Free Breakfast Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.

Standard Twin Room with City View and High Floor - Free Breakfast Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Standard Twin Room with Sea View and High Floor - Free Breakfast Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit has 2 beds.

Guest Reviews
8.4
Very Good
Location
Holiday Inn Express Singapore Katong by IHG, boasts a superb location that resonates strongly with its guests. Situated in the vibrant and charming district of Katong, the hotel is surrounded by a plethora of restaurants, cafes and bars, offering a delightful array of dining options. It is also proximate to several shopping malls, such as i12 Mall and Parkway Parade, ensuring convenience for shopping enthusiasts.

The hotel's location is praised for its strategic positioning—halfway between Changi Airport and the city center—making it an ideal choice for layovers and business trips. The accessibility to public transportation, particularly bus stops within a few minutes' walk, provides easy connectivity to various major points of interest in Singapore. Though the nearest MRT station is a bit farther away, the efficient bus service compensates for this, seamlessly linking guests to the city center and beyond.

Katong’s rich cultural environment and its proximity to the picturesque East Coast Park, where guests can enjoy leisurely walks along the beach, add a unique touch to the hotel's appeal. The area is noted for its peaceful yet central vibe, offering a tranquil retreat without being too detached from the city’s hustle and bustle.

Guests also appreciate the safe and pleasant neighborhood, dotted with old houses and a variety of eateries, from Asian to Western cuisines, enhancing the overall stay experience. Despite being slightly removed from the city’s central attractions, the hotel's excellent location garners high praise for its convenience, cleanliness and the vibrant local ambiance it offers.

Breakfast
The breakfast at Holiday Inn Express Singapore Katong receives generally positive reviews from guests. Many highlight its extensive variety with both Western and Asian dishes available, which caters to diverse tastes. Guests appreciate the inclusive breakfast buffet, mentioning it as hearty, generous and delicious. Several reviews praise the large selection and high quality of food, adding that it was a great start to their day. The breakfast period is noted as convenient, starting early enough for guests with early flights.

However, some guests feel there is room for improvement. While the variety is substantial, a few reviews suggest the menu can become repetitive and there is a call for more diversity, particularly for vegetarians. There were also mentions of specific items like cheese and chocolate milk being missed and some guests found the breakfast to be relatively basic or average.

Overall, though, the breakfast experience is rated as very good with compliments on the efficiency and helpfulness of the staff enhancing the positive experience.

Rooms
Many guests have shared their impressions of the rooms at Holiday Inn Express Singapore Katong by IHG. The general consensus is that the rooms are exceptionally clean, cozy and modern. Beds and pillows are frequently described as comfortable, ensuring a good night's sleep. While some rooms offer a pleasing view, the majority have average views or face neighboring condominiums, necessitating closed curtains for privacy.

Despite the high marks for cleanliness and comfort, there are recurring remarks regarding room size. Most guests found the rooms to be on the smaller side with limited space for luggage. Nonetheless, the compact design is often praised for its clever use of space and modern aesthetics. These rooms, although modest in size, are described as functional and well-organized, making them suitable for shorter stays or solo travelers.

Some practical concerns are also noted, such as the need to change lifts to reach rooms, occasional noise, opaque bathroom doors lacking privacy and the inconsistent water pressure in showers. However, these issues seemed to be minor compared to the overall positive feedback about the room's cleanliness and comfort.

In summary, for travelers prioritizing comfort, cleanliness and modern design, the rooms at this hotel are well-regarded. However, those looking for spacious accommodations or staying with larger luggage might find the limited room size to be a drawback.

Beds
Holiday Inn Express Singapore Katong by IHG, appears to provide an excellent sleeping experience with frequent mentions of very comfortable and clean beds, accompanied by good quality pillows. Guests repeatedly praise the comfort and softness of the beds, suggesting a restful night’s sleep is likely. The bedding receives high marks for being both comfy and clean, while the supportive mattresses add to the overall positive experience.

While queen-size beds seem common, some guests note that the beds are somewhat modest in size with double beds considered small for two people and occasional mentions of the beds being too narrow. Despite a couple of concerns about bed size and softness, the overall sentiment is positive, emphasizing well-maintained, incredibly comfortable and consistently cozy sleeping arrangements.

Overall, Holiday Inn Express Singapore Katong seems to excel in providing a comfortable and restful sleep environment, though potential guests should be mindful of the room and bed size when planning their stay.

Cleanliness
Holiday Inn Express Singapore Katong by IHG, is often praised for its exceptional cleanliness. Guests frequently highlight the spotless condition of the hotel, including the rooms and facilities. The modern, comfortable rooms are consistently described as very clean and well-maintained with tidy and neat appearances that leave a lasting impression. Housekeeping services are largely seen as efficient and professional, ensuring that rooms and common areas are regularly cleaned and maintained to high standards. The hotel also benefits from modern and clean facilities that contribute to a comfortable and pleasant stay. Despite a few isolated mentions of basic cleaning standards and minor cleanliness issues, the overall sentiment points to a very clean and well-managed property. Guests appreciate the clean, quiet rooms, where everything from the beds to the bathrooms meets high cleanliness expectations, making the hotel a popular choice for those who prioritize hygiene and comfort during their stay.

Staff
The staff at Holiday Inn Express Singapore Katong by IHG, have received numerous commendations for their professionalism, friendliness and efficiency. Travelers repeatedly note the exemplary service provided by the front desk with many guests highlighting specific team members such as Johnson for their exceptional performance. The hospitality extends across all areas of the hotel, from polite and accommodating receptionists to efficient housekeeping staff always ready to assist.

Guests have shared that the staff consistently exhibit a courteous and approachable demeanor, creating a welcoming atmosphere throughout their stay. The effective management and well-trained personnel have ensured prompt responses to inquiries and special requests, such as accommodating early check-ins and assisting with transportation needs. The consistent positive feedback underscores the team's dedication to offering superb customer service.

Whether it’s the friendly smiles at check-in, the helpful advice for navigating the locale or the efficient handling of luggage storage, guests appreciate the attentiveness and cooperative nature of the staff. The well-coordinated effort between front desk and housekeeping further showcases a seamless service experience. Overall, the professionalism and warm, accommodating attitude of the staff at Holiday Inn Express Singapore Katong significantly enhance the guest experience, making stays here especially pleasant and convenient.

Wi-Fi
The wifi service at Holiday Inn Express Singapore Katong garners positive feedback from guests, who frequently describe the connection as good, reliable and fast. Reviewers note that the wifi is not only consistent within the rooms but also capable of handling streaming needs efficiently. The speed and availability of the connection are praised with terms like seamless, excellent and great used to highlight the overall quality. Basic wifi services are mentioned, underlining that the hotel meets essential connectivity needs effectively. Overall, guests can expect a stable and speedy internet experience during their stay.

Gym
The gym at Holiday Inn Express Singapore Katong by IHG, has received generally positive reviews, praising its cleanliness and the good condition of the equipment. Guests have noted that the fitness center is well-maintained with a decent array of gym machines that cater to various workout needs. Despite being described as nice and well-equipped, the gym does have some limitations. Several reviews mentioned that the gym is small and slightly limited in terms of space and weight machines. The outdoor section, where free weights are located, could benefit from an upgrade. While the gym provides a good fitness area for a workout, some visitors found it a bit too compact. Overall, the gym serves its purpose well, maintaining a good standard of hygiene and functionality.

4 Star
Holiday Inn Express Singapore Katong by IHG, is widely regarded as a modern four-star establishment offering superb comfort. Guests appreciate the clean and relatively quiet ambiance, which is complemented by effective air conditioning and modern decor. The rooms are noted for their cleanliness, comfort and decent quality, while the breakfast has good, varying options daily.

The hotel stands out for its overall price-value ratio, providing good value for money, especially considering it's in Singapore. Many reviews emphasize its smart and new appearance, aligning with the luxury and quality expected of a four-star hotel. Although some critiques point to services that could be more reflective of a four-star rating and the location not fully catching up to its standing, the general consensus is positive with an excellent price-quality balance.

Guests find it a great choice for a sightseeing trip to Singapore, enjoying the modern design and fittings. In terms of cleanliness, Holiday Inn Express Singapore Katong upholds its four-star standards, making it a reliable choice for travelers seeking comfort and value.

Business
Holiday Inn Express Singapore Katong is exceptionally accommodating for business travelers. It offers great value for money and is located in a business-centric area, making it an ideal choice for work travel. The hotel's setup includes well-organized business spaces and a business center, which are conducive to productive stays. Desk and outlets are conveniently placed for working needs, enhancing its appeal for professionals. Overall, it serves as a perfect base for business trips.

Accessible
Holiday Inn Express Singapore Katong, an IHG Hotel, earns high marks for accessibility and convenience from its guests. The hotel is centrally located and easily reachable with proximity to the airport making it ideal for travelers. Guests praise the straightforward navigation around the area, thanks to bus stops and well-connected public transport options just steps away. The ease of access extends to popular tourist attractions, shopping districts, multiple food outlets and the seaside.

The hotel ensures that all facilities are accessible, making it especially accommodating for disabled guests. The rooms maintain a high standard of cleanliness and accessibility, adding to the overall positive experience. Additionally, the hotel provides convenient parking options and a breakfast service that caters to a broad range of dietary needs. The accommodating staff further enhances the guest experience, ensuring everyone feels welcome and well-cared for.


No, Holiday Inn Express Singapore Katong by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express Singapore Katong by IHG.

No, Holiday Inn Express Singapore Katong by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express Singapore Katong by IHG.

Yes, Holiday Inn Express Singapore Katong by IHG has a gym.

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