Holiday Inn Singapore Atrium by IHG

Singapore 1.28880800, 103.83433000 , 317 Outram Road (Show on Map)
8.3
Very Good


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Summary of reviewsHoliday Inn Singapore Atrium by IHG, is praised for its prime and strategic location. Guests frequently commend its convenience, especially its close proximity to Havelock MRT station and ease of access to public transportation. The hotel's central location makes it easy to reach major parts of the city, including Clarke Quay, Robertson Quay and various shopping centers, adding significant value to their stay.

The breakfast buffet is a highlight for many visitors, noted for its impressive variety and quality. Offering a wide range of international and local dishes, it caters to various tastes and dietary preferences. The helpfulness and friendliness of the breakfast staff, particularly individuals like Fennie, further enhance the dining experience. Although some guests found the menu repetitive for longer stays, the overall feedback emphasizes the extensive and nutritious options available.

The dinner experience presents a mixed picture. While the selection of dishes is appreciable, some guests found the buffet dinner average and overpriced. There were comments on the need for menu improvement and better value, particularly concerning the bar and snack options. However, the quality of food, especially in the Club Lounge, received positive remarks from some guests.

The rooms at Holiday Inn Singapore Atrium garner positive reviews for their cleanliness and comfort. They are described as spacious by Singapore standards, well-equipped and offering fantastic city views. The comfort of the beds and the effectiveness of the air conditioning contribute to a pleasant stay. Some guests noted that the rooms felt dated and could benefit from refurbishment with occasional mentions of musty smells and bathroom upkeep issues. Nonetheless, overall cleanliness and comfort are substantial advantages.

Cleanliness throughout the hotel is consistently praised, emphasizing impeccable service, well-serviced rooms and a generally pleasant atmosphere. The hotel's housekeeping staff are diligent, performing daily room cleanings and exchanges. A few isolated cases of unpleasant smells and bathroom conditions were noted but did not overshadow the general positive sentiment.

The staff at Holiday Inn Singapore Atrium receive high commendations for their friendliness, professionalism and attentiveness. Guests consistently highlight the team's warm and helpful nature, enhancing their overall experience. The front desk and bar staff are particularly noted for their excellent service.

The rooftop pool, though not the largest, is appreciated for its city views, pleasant ambiance and well-maintained facilities. It offers a quiet and relaxing environment, contributing positively to the guests' experience despite some remarks about its size.

Families find Holiday Inn Singapore Atrium to be a welcoming environment with spacious rooms and complimentary meals for children under 12. The luxurious breakfast options and accommodating staff further enhance its appeal for family stays.

Regarding the beds, feedback is generally positive with mentions of comfort and the availability of both firm and soft pillows. However, some guests found the mattresses too firm and the beds slightly small, highlighting areas for potential improvement.

In summary, Holiday Inn Singapore Atrium by IHG, is well-regarded for its strategic location, comprehensive breakfast, clean and comfortable rooms and excellent staff service. While there are areas for improvement, particularly concerning dinner options and bed comfort, the overall guest experience is positive, making it a recommended choice for both tourists and business travelers.
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Hotel Taking Steps Towards Sustainability
Certified by Earth Check and awarded Gold Certification for its commitment to sustainability. It offers comfortable, modern rooms and has implemented smart, eco-friendly practices throughout the hotel.

Hotel with Parking
Guests at this hotel benefit from complimentary daily self parking. The parking facility features controlled access, is secure, and is covered, ensuring a safe and convenient experience for in-house guests.

Hotel with Tennis Courts
Provides comfortable accommodations and access to tennis facilities.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types
Standard King Room with Lounge Access Room is located on higher floors with views of the city or Singapore River, free Wi-Fi and Executive Lounge access.

Premium Room Room type is not guaranteed and will be allocated upon arrival based on availability. All guest rooms come with cable TV, minibar and tea/coffee making facilities. Private bathroom includes a hairdryer and a bathtub. Please note that this room type does not accommodate an extra bed.

Standard Queen Room - Mid Floor Refurbished with modern furnishings, this air-conditioned room comes with cable TV, a mini bar and tea/coffee-making facilities. The private bathroom includes a hairdryer and bathtub. Please note that this is a non-smoking room.

Standard King Room - Mid Floor Refurbished with modern furnishings, this air-conditioned room is equipped with a cable TV, mini bar and tea/coffee-making facilities. The private bathroom includes a hairdryer and bathtub. Please note that this is a non-smoking room.

Standard King Room - Mid Floor/Smoking Refurbished with modern furnishings, this air-conditioned room is equipped with a cable TV, minibar and tea/coffee making facilities. Private bathroom includes a hairdryer and bathtub. Please note that this is a smoking room.

Standard Room with One Double and One Single Beds - Mid Floor Refurbished with modern furnishings, this air-conditioned room comes with cable TV, a mini bar and tea/coffee-making facilities. The private bathroom includes a hairdryer and bathtub. Please note that this room is non-smoking and comes with one single and one queen bed.

Standard Queen Room - Lounge Access This double room features a bathrobe, electric kettle and iPod dock. Please note that this room type does not accommodate an extra bed.

Standard Room with One Double and One Single Beds - Mid Floor/Smoking This double room has a minibar, sofa and air conditioning. Please note that this room type does not accommodate an extra bed.

Junior King Suite - Lounge Access This suite features a satellite TV, view and iPod dock. Please note that this room type does not accommodate an extra bed.

Standard Room with One Double and One Single Beds - Lounge Access Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 2 beds.

Standard King Room with City View Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

One-Bedroom King Suite - Lounge Access/High Floor Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Standard Queen Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Room with One Double Bed and One Single Bed The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
Holiday Inn Singapore Atrium by IHG, boasts a prime and strategic location that guests frequently commend for its convenience and connectivity. Visitors appreciate its excellent proximity to the Havelock MRT station with many reviews highlighting the ease of access to public transportation. The hotel is described as being next to the metro station, offering direct subway access through a covered area, making it an excellent hub for tourists and business travelers alike.

Its central location garners praise with easy reach to major parts of the city and proximity to Clarke Quay, Robertson Quay and various eateries and shopping centers. The convenient positioning near bus lines, malls and notable public transportation nodes allows guests to explore Singapore with minimal hassle, adding significant value to their stay.

Overall, the hotel's location is frequently highlighted as superb, very convenient and well connected to key city attractions, making it an ideal choice for those looking to experience the city seamlessly.

Breakfast
The breakfast experience at Holiday Inn Singapore Atrium by IHG, is highly praised by guests for its impressive variety and quality. Many guests highlight the good selection and diversity of dishes available, describing the breakfast as excellent, fantastic and luxurious. The extensive buffet offers a wide range of options, including both international dishes and local delicacies, catering to various tastes and dietary preferences.

Several reviews emphasize the nutritious and plentiful choices with some noting that the breakfast was the highlight of their stay. The food quality is consistently mentioned as very good, diverse and delicious. The breakfast staff, particularly Fennie, receives accolades for their helpfulness and friendliness, further enhancing the dining experience.

However, a few guests pointed out that while the breakfast buffet is generally diverse and satisfying, the menu can become repetitive, especially for those staying longer. There were also minor mentions of the breakfast being busy at times and some comments on the lack of variety in European food choices.

Overall, the breakfast at Holiday Inn Singapore Atrium is well-regarded with most guests enjoying the extensive, varied and tasty offerings that significantly contribute to a positive stay.

Dinner
The dinner experience at Holiday Inn Singapore Atrium by IHG, receives mixed reviews from guests. On the positive side, the selection of dishes at dinner is quite good and guests appreciated the great cold and hot food options available in the Club Lounge. Both breakfast and dinner have been praised by some for their quality. Additionally, some guests felt that dinner was worth the expense.

However, there are several areas where improvements could be made. The buffet dinner has been described as very average and not offering good value for money with some guests pointing out that it was excessively priced. There were also comments about the dinner menu needing improvement with limited and expensive options available at the bar and snack foods falling short of expectations. Specifically, dishes at dinner are often heavily spiced and the food presentation sometimes misses key ingredients or features dried-out chicken. While the restaurant does offer dinner meals, more variety and better value would enhance the dining experience.

Rooms
Holiday Inn Singapore Atrium by IHG, offers a range of rooms that cater to various preferences and needs. Many guests appreciated the hotel's clean and comfortable rooms, which come equipped with all necessary amenities. The spaciousness of the rooms was frequently highlighted with several noting that the rooms were large by Singapore standards. The cleanliness of the rooms and bathrooms also received commendations, contributing to a comfortable stay.

The suites in particular were mentioned as spacious and practical, often providing fantastic views of the city. Guests also enjoyed the comfort of the beds and the well-maintained condition of the rooms. The air conditioning was noted for making arrivals particularly pleasant with rooms cooling down nicely.

However, there were some downsides mentioned. A number of guests commented that the rooms felt dated and could benefit from refurbishment. Issues such as musty or damp smells, inadequate bathroom ventilation and occasional sightings of pests were raised. Some also found the rooms a bit cramped, especially with larger beds and noted the bathrooms' tired appearance with stained tiles and poor grouting.

Despite these drawbacks, most reviews reflect a positive experience, especially concerning the hotel's convenient location and the overall cleanliness and comfort of the rooms.

Beds
Holiday Inn Singapore Atrium offers a mix of feedback concerning the comfort of their beds. The general consensus leans towards positivity with many guests describing the beds as comfortable or even very comfortable. The availability of both firm and soft pillows catered to varying preferences, enhancing the overall sleeping experience for some.

However, there are notable mentions of areas needing improvement. Several guests found the mattresses to be a bit too firm or hard with some even describing them as uncomfortable. Double beds were occasionally noted to be somewhat tight for two people and queen-size beds were also considered small by some. Additionally, the bedding condition received mixed reviews with a few instances of it feeling soggy or clammy.

Overall, while many guests enjoyed a good night’s sleep, there are some aspects that future visitors might find less than ideal.

Cleanliness
Holiday Inn Singapore Atrium by IHG, consistently receives positive feedback for its cleanliness. Guests frequently commend the impeccable service and clean, quiet rooms. The hotel maintains high standards with very clean accommodations that many describe as super clean and comfortable. The overall cleanliness extends to well-serviced rooms and the entire hotel, which is praised for its excellent hygiene.

The guestrooms offer a premium feel with firm and soft pillows and a cooling system that ensures comfort. Though a few reviews mention isolated cases of unpleasant smells and less-than-perfect bathroom conditions, these seem to be exceptions rather than the rule. Guests also appreciate the hotel's affordability, elegant architecture and good public transportation connectivity.

Housekeeping appears diligent, performing daily room cleaning and towel exchanges. The hotel's lobby is noted for its pleasant aroma, enhancing the premium atmosphere. Overall, the cleanliness and friendly staff contribute to a pleasant stay at the Holiday Inn Singapore Atrium.

Staff
The reviews for Holiday Inn Singapore Atrium by IHG, paint a glowing picture of their staff, depicting them as exceptionally friendly and helpful at every turn. Guests consistently highlight the team's warmth, professionalism and attentiveness. Descriptive terms such as super helpful and highly recommendable surface often, underscoring the positive interactions experienced by visitors.

The hotel's employees are not only friendly but also remarkably competent, ensuring high-quality service. The front desk staff receive commendations for their attentiveness, while the bar staff are celebrated for their efficiency and accommodating nature. Across various roles, the team excels in delivering excellent customer service, contributing significantly to the overall pleasant stay of the guests.

Despite occasional remarks about the potential for even greater niceness, the overwhelming sentiment is one of satisfaction with the helpful and friendly demeanor of the staff. Guests leave with a lasting impression of kind and welcoming hospitality, cementing the hotel's reputation for exceptional staff service.

Pool
Holiday Inn Singapore Atrium by IHG, offers a rooftop pool on the 6th floor that has garnered positive feedback for its city views, pleasant ambiance and well-maintained facilities. Guests have highlighted that the pool, though not the largest, provides a relaxing environment perfect for cooling down and enjoying some quiet time as it is often less crowded. The pool area is complemented by sun exposure, enhancing the leisure experience. Despite some remarks about its size and lack of a "wow factor," the consensus appreciates the pool as a good-sized, beautiful facility. Overall, it stands out as a notable amenity, adding value to guests' stays alongside other features like impressive lifts and atrium spaces.

Family
Holiday Inn Singapore Atrium offers a welcoming environment for families. Children under 12 enjoy complimentary meals and the hotel provides spacious rooms, making it ideal for family stays. Guests appreciate the luxurious and varied breakfast options and the staff is noted for their helpfulness and accommodating nature. Room upgrades, such as to a suite, have delighted families, including those with multiple children. The hotel’s central location and pleasant staff further enhance its appeal for travelers with kids. Overall, it’s a highly recommended choice for families visiting Singapore.


Yes, Holiday Inn Singapore Atrium by IHG has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Holiday Inn Singapore Atrium by IHG.

No, Holiday Inn Singapore Atrium by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Singapore Atrium by IHG.

Yes, Holiday Inn Singapore Atrium by IHG has a gym.

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