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Summary of reviewsHotel Mi Bencoolen receives high praise for its strategic and convenient location. Situated next to the Bencoolen MRT station and in close proximity to multiple MRT lines, bus stops and a taxi stand, the hotel offers effortless commuting to various parts of the city. Guests particularly appreciate the ease of accessing major attractions such as Little India, China Town, Orchard Road, Bugis Junction, shopping centers, museums and dining spots. The accessibility extends to convenient travel to and from the airport. The area surrounding the hotel is rich with eateries, minimarts and supermarkets, making for a comfortable and enjoyable stay.
Rooms at the hotel are modern, clean and functional, though often noted as small and sometimes cramped. Guests appreciate the meticulous cleanliness and necessary amenities provided for a short city stay. Despite limited storage space and some soundproofing issues, the rooms' overall tidiness and comfortable beds contribute positively to the guests' experience.
Hotel Mi Bencoolen's staff stands out with their exceptional friendliness, helpfulness and professionalism. The staff, particularly at the front desk and reception, consistently receive commendations for their efficient and attentive service. This welcoming atmosphere, coupled with the support from concierge services, leaves a lasting positive impression on guests.
The hotel's cleanliness is frequently highlighted with daily housekeeping ensuring spotless rooms and well-maintained facilities. The commitment to a tidy environment significantly enhances the comfort and appeal of the accommodation.
Dining options around the hotel are abundant, catering to a variety of culinary tastes at reasonable prices. Although the breakfast experience at a nearby cafe receives mixed reviews due to its simple and repetitive menu, guests appreciate the multitude of nearby restaurants and local eateries for other meals.
The swimming pool is another well-regarded feature with guests enjoying its refreshing and serene environment. The pool area is maintained well, providing a pleasant spot for relaxation, especially appreciated after a day of sightseeing. Though on the smaller side, it remains a popular and relaxing amenity.
The Wi-Fi service has mixed feedback with many guests finding it adequate and functional for basic use. However, some inconsistencies such as weak signals and dropouts are noted, suggesting that while Wi-Fi is generally reliable, there can be occasional connectivity issues.
For fitness enthusiasts, the hotel offers a compact gym primarily equipped with cardio machines. Despite its small size and limited weight equipment, the gym is well-maintained and suits guests focused on cardio workouts.
The hotel also provides parking options and EV charging stations, accommodating guests with electric vehicles. Parking incurs additional costs and some find the charges high, but the availability adds convenience for those who require it.
Family travelers find Hotel Mi Bencoolen a welcoming choice. The hotel offers family-friendly amenities such as cribs and rooms designed to accommodate families, though space may be tight. Despite this, the comfort, central location and accommodating staff make it a viable option for families.
Lastly, the beds receive mixed reviews with many guests praising their comfort and quality bedding, though some found them too hard. Overall, the beds contribute positively to a restful experience, but preferences on mattress firmness vary.
In summary, Hotel Mi Bencoolen is highly regarded for its prime location, cleanliness, friendly staff and convenient access to transportation and dining options. While room size and a few amenities might not meet every guest's expectations, the overall experience makes it a favored choice for travelers exploring Singapore. Show more
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Hotel with EV Charging Stations
The property provides EV charging stations on site, making it easy for travelers to charge their electric cars. All reviews consistently highlight the availability of EV chargers, underscoring the hotel's commitment to accommodating eco-friendly transportation.
4-Star Hotel
This hotel is centrally located in the Bencoolen area, providing easy access to cultural attractions and shopping. It offers modern rooms and essential amenities, suitable for budget-conscious travelers.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
EV charging stations
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room features air conditioning, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 2 beds.
Premier Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers air conditioning, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit offers 1 bed.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV, a safe deposit box and an electric kettle. The unit has 1 bed.
Superior Double Room with BalconyThe double room features air conditioning, a safe deposit box, a balcony with an inner courtyard view as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Superior Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room is fitted with a flat-screen TV, air conditioning, a safe deposit box, as well as an electric kettle. The unit has 2 beds.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. This triple room is air-conditioned and features a flat-screen TV, a safe deposit box and an electric kettle. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Hotel Mi Bencoolen is praised for its exceptional and strategic location, making it a top choice for travelers exploring Singapore. The hotel is situated right next to Bencoolen MRT station and is in close proximity to several other MRT lines, bus stops and a taxi stand, facilitating effortless commuting to various parts of the city. The central location allows guests to conveniently access popular districts like Little India, China Town, Orchard Road, Bugis Junction and numerous shopping centers, museums and dining spots.
Many guests noted the ease of reaching main attractions either by walking or short public transport rides. The convenience extends to easy access to the airport via the MRT, making arrivals and departures hassle-free. Additionally, the vicinity around the hotel offers an array of eateries, minimarts and supermarkets, contributing to a comfortable stay.
Consistently highlighted was the hotel's central placement which permits visitors to explore key parts of Singapore on foot and makes it ideal for short city trips. The combination of a prime location with friendly and helpful staff significantly enhances the overall experience, leading many to consider repeat stays at this well-situated accommodation.
Breakfast
The breakfast experience at Hotel Mi Bencoolen appears to have mixed reviews from guests. While some appreciated the simple, basic breakfast as sufficient and tasty, many others found it lacking in variety and quality. The breakfast is not provided on-site but rather at a cafe next to the hotel, which several reviewers noted as inconvenient and often crowded. A recurring complaint was that the food quality was poor with limited options and repetitive menu items, making it less appealing, especially for extended stays. Some guests mentioned that the breakfast was often served cold and that cleanliness and presentation could be improved. Despite a few positive mentions of the breakfast being adequate and good value for money, the general consensus suggests that the breakfast offering could benefit from significant enhancements to meet guests' expectations.
Dinner
Hotel Mi Bencoolen is conveniently located in an area that boasts an abundance of dining options, catering to a variety of culinary tastes. Guests appreciate the multitude of nearby restaurants, cafes and local eateries, all within a few minutes' walk from the hotel. This vibrant neighborhood not only offers diverse food choices but also provides dinner at reasonable prices, making it an appealing choice for travelers. Additionally, the hotel is close to key tourist attractions like Orchard Road and Bugis Street, enhancing the overall convenience for guests looking to explore and dine. The next-door coffee shop and an ice-making machine further add to the hotel's amenities, ensuring visitors have a comfortable stay with ample dining prospects right at their doorstep.
Rooms
Hotel Mi Bencoolen offers compact and modern accommodations that are clean and functional, fitting the typical room size found throughout Singapore. While many guests note that the rooms are small and at times cramped, they appreciate that the rooms are spotlessly clean and equipped with all necessary amenities for a city break or short stay. The lack of storage space and soundproofing are frequent points of concern with guests mentioning thin walls and limited room for luggage. Despite these issues, the overall cleanliness and comfortable beds are consistently praised. The hotel's central location and reasonable price make it an adequate choice for travelers who prioritize convenience and affordability over spacious rooms.
Beds
Hotel Mi Bencoolen offers a mixed bag when it comes to the comfort and quality of their beds with a significant emphasis on comfort. Many guests praised the beds, describing them as comfortable, very comfortable and even super comfy. Several reviews highlighted the quality of the bedding and pillows, adding to the overall restful experience. Despite these positive remarks, a notable number of guests found the beds to be on the harder side with some even describing them as very hard or as firm as a brick. Additionally, the bed sizes received mixed feedback with some finding the double beds too small or cramped.
Comfortable beds were frequently mentioned, but there were instances where guests noted hard or uneven mattresses, which detracted from their stay. Some reviews also pointed out that the beds could be cleaner and for certain guests, the bed size was a concern, particularly for taller individuals whose feet extended beyond the bed’s length.
Overall, while the comfort of the beds at Hotel Mi Bencoolen is often highlighted positively, there are inconsistencies that potential guests should consider, particularly regarding bed firmness and size.
Cleanliness
Hotel Mi Bencoolen prides itself on maintaining a high standard of cleanliness with many guests highlighting the overall tidiness and daily housekeeping services. The rooms are frequently described as very clean, neat and modern, offering a comfortable stay. Housekeeping ensures rooms are well-maintained with clean towels and bed linens regularly replaced. Guests appreciated the clean and functional facilities, including clean bathrooms and a neat, tidy environment.
Although some guests noted inconsistencies such as unvacuumed floors or spots with inadequate cleaning, the general consensus points towards a clean hotel. The hotel's modern design also contributes to a pleasant and spotless ambiance. The property’s clean facilities and helpful staff further enhance the stay, making it a commendable choice for those valuing cleanliness in their accommodation.
Staff
Hotel Mi Bencoolen boasts a remarkable team of staff, consistently praised for their friendliness, helpfulness and professionalism. Numerous reviewers highlighted the excellent customer service and the welcoming atmosphere created by the staff, who were described as kind, accommodating and always ready to assist. The front desk and reception personnel received particular commendations for their efficiency and attentiveness, often going above and beyond to meet guests' needs.
The hotel's concierge service was also noted for its outstanding support, including assistance with luggage and booking taxis. Many guests mentioned specific staff members, such as David Yeo and Siti, who left lasting positive impressions with their warmth and exceptional service.
Despite a few comments about less welcoming interactions, the majority of feedback emphasized the positive experiences with the hotel's employees. The staff's commitment to providing excellent service was evident through their efforts to offer complimentary services, local recommendations and personalized touches like birthday treats.
In summary, Hotel Mi Bencoolen's staff is a significant asset, contributing to a memorable and pleasant stay for guests through their dedication, courtesy and exemplary service.
Wi-Fi
Hotel Mi Bencoolen offers a mixed experience with its Wi-Fi services, featuring several commendable aspects alongside notable drawbacks. Key points include good connection quality in all rooms and functional Wi-Fi that is reliable enough for basic usage with fast internet speeds reported in many instances. Numerous guests noted that the Wi-Fi signal is strong, making it suitable for streaming music and regular online activities.
However, some guests experienced issues with temperamental and weak signals with frequent dropouts and long connection times upon entering rooms. Internet reception was periodically unreliable and in some cases, the Wi-Fi service was described as substandard or poor, affecting overall guest satisfaction. YouTube and other internet services also faced synchronization issues on smart TVs. An added benefit is the availability of a faster connection in the lobby area, providing a viable alternative for those needing a quicker online experience.
Despite the inconsistencies, many guests appreciated the convenience of having Wi-Fi provided throughout the hotel, despite occasional interruptions in connection. Overall, for guests prioritizing dependable internet access, it is advisable to be prepared for potential connectivity challenges during their stay.
Gym
Hotel Mi Bencoolen's gym has received mixed feedback from guests, primarily highlighting its compactness and limited equipment. While the facility is described as well-maintained and modern, it predominantly offers cardio machines such as treadmills, bicycles and cross trainers with a noticeable absence of weight equipment like dumbbells or pull-up bars.
Guests appreciated the gym's cleanliness and the regular upkeep of its equipment, but many expressed a desire for a more diverse range of workout tools. The gym's space is often noted to be small, capable of accommodating only a few users comfortably and best suited for those focused on cardio exercises.
Despite its size and limited offerings, several reviewers found it useful and adequate for basic fitness routines. Access to water in the gym area also adds a convenient touch for those exercising. Overall, while the gym meets the essential needs for cardio enthusiasts, it falls short for those seeking a comprehensive workout experience with weight training options.
Pool
Hotel Mi Bencoolen boasts a swimming pool that has garnered a range of positive feedback from its guests. Many have described the pool as great, serene and very refreshing, making it a pleasant feature to unwind after a day of sightseeing. The pool area itself is noted for being nice and inviting with a good atmosphere that guests found relaxing.
Several reviewers highlighted the pool's cleanliness, affirming that both the water and towels are well-maintained. The pool is also regarded as a great spot for a cooling dip on a hot day, offering a welcome escape from the heat. The shaded part of the building where the pool is located provides a cool environment, although it has been mentioned that there aren’t enough sunbeds around.
Despite its smaller size, the pool remains a popular spot for a quick swim or for relaxation with guests appreciating its private and calming setting. The evening ambiance, in particular, received praises as being quite enjoyable. Access to the pool area is also convenient, complementing the overall experience at the hotel.
However, a few guests mentioned that the pool can feel small, especially considering the number of rooms in the hotel and there were some concerns about the high chlorine levels and occasional poor maintenance. Despite these few drawbacks, the positive reviews largely overshadow the negatives, making the pool at Hotel Mi Bencoolen a valued amenity among visitors.
Parking
Hotel Mi Bencoolen offers some parking options for its guests, although there is no dedicated parking facility directly at the hotel. Guests have found parking to be generally available and close by. However, it's important to be aware that parking incurs a cost, typically around $2 per hour or $12 for a longer stay and the charges apply per entry, meaning each time the vehicle leaves and re-enters the parking area, guests need to pay again. Despite the availability, some have noted the car park charges can be quite expensive. For those arriving by taxi, there are convenient drop-off points and a taxi stand nearby, facilitating easy access to the hotel.
EV charging stations
Hotel Mi Bencoolen offers convenient amenities for guests with electric vehicles. The property proudly provides EV charging stations on site, making it easy for travelers to charge their electric cars. These facilities are accessible and ensure that guests driving electric vehicles can stay without worrying about finding nearby charging points. All reviews consistently highlight the availability of EV chargers, underscoring the hotel's commitment to accommodating eco-friendly transportation.
Family
Hotel Mi Bencoolen stands out as a family-friendly destination with a welcoming atmosphere and various amenities suited for families. It earns praise for being good for family stays and providing a conducive environment for both kids and parents. The hotel offers family room options and accommodations that cater to both small families and larger groups. Guests have enjoyed the child-friendly amenities, such as the provided cribs and a pool that keeps kids occupied.
However, the family rooms at the hotel have been noted to be on the smaller side, which may not be ideal for those with larger families or requiring more space. Despite the compact size, many families found the accommodations to be comfortable and sufficient for short stays. The beds designed for four in one room, although a cozy arrangement, are often found suitable for families of three, ensuring everyone has a restful night.
Additionally, the hotel has garnered positive feedback for its good location, comfortable beds and accommodating staff, which contribute to an overall pleasant experience for family travelers. While some families might find the room size restrictive, the welcoming atmosphere and family-friendly facilities make Hotel Mi Bencoolen a reliable option for those traveling with children.
4 Star
Hotel Mi Bencoolen presents itself as a four-star establishment with many guests corroborating its four-star rating despite some claiming otherwise. The hotel's amenities and services consistently align with four-star standards, offering luxury accommodations and friendly staff. Its central location near multiple subway stations enhances its appeal for travelers.
However, there are mixed feelings about the value for money with some guests finding the room prices high given the compact size, which is typical for Singapore. Despite these concerns, the hotel caters well to tourists, providing essential services like additional luggage storage, making it a practical choice for larger families.
While it's generally deemed a good value budget hotel, some reviews suggest it leans more towards three-star than genuine four-star status. Common praises include its functionality and the personable nature of the staff, though it might lack some character compared to other four-star hotels. Overall, it maintains a solid four-star rating in terms of amenities and service, even if its pricing and room sizes invite a varied reception.
Accessible
Hotel Mi Bencoolen has garnered positive feedback for its accessibility, making it a highly recommended option for travelers, especially those with disabilities. The hotel's location is strategically close to numerous attractions, major shopping centers and public transport, including the MRT stations which are just a short walk away. Guests have highlighted the easy access to the city and multiple tourist spots, enhancing their overall travel experience.
The facilities in the hotel are designed to be very accessible with specific mentions of rooms and shower areas equipped to accommodate guests with disabilities. The wheelchair-friendly ambiance and handicap facilities ensure a comfortable stay. Additionally, the hotel’s staff have been praised for their kindness and support, further enhancing the accessible nature of the place.
In summary, Hotel Mi Bencoolen offers a conveniently located, highly accessible accommodation with features and services that cater to the needs of all guests, including those with disabilities.
Outdoor Pool
Hotel Mi Bencoolen boasts an outdoor pool that consistently receives positive remarks from its guests. Many reviews highlight the pool as a pleasant and relaxing spot, perfect for cooling off and unwinding. It is described as a nice and appealing area that is especially enjoyable for those looking to swim or simply sit around and relax.
The pool area is situated on the second floor and benefits from a degree of privacy, being enclosed by buildings. This creates a peaceful atmosphere complemented by the presence of nice trees. Guests appreciate the pool's availability, noting it is never crowded, which adds to its appeal as a tranquil escape.
The convenience of rooms with pool views or direct access to the pool is frequently mentioned, enhancing the overall experience for guests. The poolside ambiance is further improved by balcony-equipped rooms that offer a pleasant outlook over the water. Overall, the outdoor pool at Hotel Mi Bencoolen stands out as a major highlight, consistently praised for its inviting qualities and refreshing atmosphere.
Yes, Hotel Mi Bencoolen has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Mi Bencoolen.
No, Hotel Mi Bencoolen doesn't allow dogs.
Yes, parking facilities are available at Hotel Mi Bencoolen.