Ji Hotel Orchard Singapore

Singapore 1.29779100, 103.84432400 , 11 Penang Lane (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsJi Hotel Orchard Singapore, nestled in the heart of Singapore, is lauded for its exceptional and convenient location. It is just a short walk from the Dhoby Ghaut MRT station, a crucial transit hub connecting three major MRT lines, making city exploration effortless. The hotel’s proximity to popular shopping destinations like Plaza Singapura and Orchard Road enhances its appeal, offering easy access to retail therapy, dining and cultural sites. Notably, despite its central location, many guests appreciate the tranquility it offers amidst the bustling city.

The hotel’s rooms receive high praise for their cleanliness, modern aesthetics and functional design. While some rooms are noted to be on the smaller side, they remain well-organized and equipped with thoughtful amenities like large TVs and comfortable bedding. The minimalist, zen-inspired decor promotes a sense of efficiency and serenity, though the transparent glass wall in some bathrooms may not be to everyone's taste. Despite occasional noise issues due to poor soundproofing, the rooms are generally seen as comfortable and conducive for a restful stay.

While the absence of a breakfast service is a letdown for many guests, the presence of nearby convenience stores and eateries somewhat mitigates this issue. The hotel consistently upholds high standards of cleanliness and comfort with housekeeping staff frequently commended for their thoroughness and friendliness. The overall tidiness of both rooms and bathrooms contributes to a pleasant stay experience.

The staff at Ji Hotel Orchard Singapore are often praised for their friendliness and helpfulness, creating an inviting atmosphere for guests. Specific employees like Ravi and Ryan receive special mention for their exceptional service. Despite occasional mentions of unfriendly behavior, the majority of guests commend the staff for their professionalism and attentiveness, which significantly enhances the overall guest experience.

Free Wi-Fi at the hotel generally meets guest expectations with strong, stable connections, although initial access can sometimes require assistance from the front desk.

The gym, while compact and equipped mainly with essential cardio equipment, such as a treadmill and cycle bike, receives mixed feedback. Guests appreciate the inclusion of features like a thermal sauna and water dispenser, but some find the facility limited in terms of additional equipment.

For those interested in nightlife, the hotel’s location near various bars and clubs offers convenient access to Singapore’s vibrant evening scene, though the noise from neighboring establishments can be a concern for light sleepers. Despite this, the hotel's general ambiance remains quiet.

Beds at the hotel receive varied feedback with many guests praising the comfortable bedding and clean sheets. However, some find the double beds small for two people and note that firmer beds and flatter pillows might not suit everyone’s preference.

Overall, Ji Hotel Orchard Singapore with its clean, modern rooms, exceptional location and friendly staff, emerges as a prime choice for both leisure and business travelers seeking a balance between comfort and convenience in the bustling city center of Singapore.
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Hotel Taking Steps Towards Sustainability

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

Business Hotel

Hotel with Gym

4-Star Hotel

Room Types
Superior Double Room Each room is equipped with two complimentary bottles of water per day and a flat-screen TV with cable channels. Complimentary internet TV and WiFi services will be available for use for 24-hours.

Deluxe Double Room Each room is equipped with two complimentary bottles of water per day and a flat-screen TV with cable channels. Complimentary internet TV and WiFi services will be available for use for 24-hours.

Business Double Room with Gym Access The unit offers 1 bed.

Standard Double Room The unit offers 1 bed.

Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Singapore, Ji Hotel Orchard offers an exceptional location that has garnered widespread acclaim from its guests. This centrally located hotel is a traveler's delight, positioned mere minutes away from Dhoby Ghaut MRT station—a significant transit hub interlinking three major MRT lines. The convenience of being so close to public transport makes exploring the city effortless, whether it's hopping on a bus or catching the MRT to various key attractions.

The hotel's proximity to popular shopping destinations is another standout feature. Just steps away from the Plaza Singapura and Orchard Road, guests can indulge in retail therapy, enjoy a café pitstop or dine in numerous restaurants. Dhoby Ghaut's close ties to Singapore's dynamic transportation network also mean that cultural sites like Fort Canning Park and Istana are easily accessible.

Many guests also appreciated the quiet despite its central location, making it a perfect haven amidst the bustling city. Shopping malls, convenience stores and a vibrant mix of bars and cafés nearby enhance the ease and comfort of their stay. The clean, functional rooms, paired with friendly and helpful staff, add to the overall pleasant experience.

Whether visiting for business or leisure, Ji Hotel Orchard's superb location, right in the city center yet tranquil, stands out as a prime choice for travelers seeking both convenience and comfort.

Breakfast
Ji Hotel Orchard Singapore receives mixed feedback regarding its breakfast situation, largely noting the absence of a breakfast service. Many reviewers highlighted their disappointment at not having breakfast included in their stay, especially given the high accommodation prices in Singapore. Guests frequently mentioned that breakfast is not available on-site and that there is no room service option, requiring them to leave the hotel to find morning meals. Despite promises, breakfast was either not available or had to be paid for separately at a nearby location, which some felt could have been better. While some guests appreciated the presence of a convenient store and mentioned availability of comfy food for breakfast, the general consensus underscores a strong desire for the hotel to provide an included breakfast service to enhance the overall guest experience.

Rooms
Ji Hotel Orchard Singapore offers guests a clean, modern and comfortable stay, highlighted by rooms that frequently receive praise for their tidiness and contemporary design. A recurring positive in the reviews is the cleanliness with many guests noting that the rooms are very clean and well-maintained. The minimalist and zen-inspired decor appears to add a sense of efficiency and tranquility to the spaces.

Many visitors appreciate the spaciousness of the rooms, although some mentioned that the rooms can be small. However, even the smaller rooms are described as functional and well-organized, equipped with thoughtful amenities like large TVs and comfortable bedding. The modern design extends to the bathrooms, which feature stylish fixtures and, in some cases, a transparent glass wall separating them from the main room—an element that may not be to everyone's taste but fits the hotel's sleek aesthetic.

The hotel's practical location adds to its convenience, being well situated and accessible. Some reviews noted a lovely view available from certain rooms, contributing to the overall pleasant atmosphere. However, soundproofing seems to be a common concern with multiple guests reporting issues with noise.

Despite the occasional minor drawbacks such as hot water delays and some lapses in cleanliness in certain areas, most guests found their accommodations adequate and conducive for a comfortable stay, especially for solo travelers or couples. The combination of modern amenities, good layout and a clean environment makes Ji Hotel Orchard Singapore a pleasant and functional choice for visitors.

Beds
Located in the vibrant district of Orchard, Ji Hotel Orchard Singapore offers a mix of bed options that have garnered varied feedback from guests. While many reviewers have praised the beds as comfortable with clean and decent pillow and bedding quality, there are some specific considerations to keep in mind.

Several guests have highlighted that the double beds feel rather small for two people and that the rooms themselves are generally on the compact side. Despite the limitations in size, the cleanliness of the bedsheets and overall bedding has received positive remarks, making the beds a suitable spot for restful sleep.

A notable number of reviews mentioned that the beds are firm but still manage to provide a good level of comfort. However, a few guests found the beds to be on the harder side and some of the pillows too soft or flat for their liking, which caused a bit of discomfort during sleep.

In terms of room layout, certain reviewers mentioned that the double beds are positioned against the wall, which might pose a bit of inconvenience, especially for couples sharing the bed. This arrangement allows for only one bedside table per room, which some guests found limiting.

Overall, while the bed sizes and room space might feel tighter than anticipated, the general consensus points towards a comfortable sleeping experience bolstered by clean and decent bedding quality. Guests can rest assured of a peaceful stay free from staff disturbance, allowing for a quiet and relaxing environment.

Cleanliness
Ji Hotel Orchard Singapore consistently delivers a high standard of cleanliness and comfort, making it a reliable choice for travelers. Guests often highlight the clean and well-maintained rooms, noting that the housekeeping staff are thorough and friendly. Despite the rooms being on the smaller side, they are functional and tidy with a pleasing layout that many appreciate for its simplicity and modern design. The hotel’s cleanliness extends to all areas, including the bathrooms, which are often described as spotless.

Visitors also commend the convenient location of the hotel, close to major shopping centers, MRT stations and Orchard Road, making it easy to explore the city. Staff are frequently praised for their friendliness and helpfulness, enhancing the overall pleasant experience. The hotel’s thoughtful touches, such as providing umbrellas and maintaining quiet, well-decorated spaces, contribute to a comfortable stay. Although there are occasional mentions of minor oversights in dusting or cleaning specific items, these do not seem to detract significantly from the overall positive feedback on cleanliness and comfort.

Overall, Ji Hotel Orchard Singapore strikes a balance between convenience, modern aesthetics and exceptional cleanliness, making it a highly recommended option for travelers looking for a well-located and meticulously maintained place to stay.

Staff
At Ji Hotel Orchard Singapore, the staff receive consistently positive remarks for their friendliness and helpfulness. According to various guests, the staff's knowledge and willingness to assist create an inviting atmosphere. Several reviews highlight specific employees like Ravi and Ryan for their exceptional service and welcoming attitude. The front desk and cleaning teams are frequently praised for their professionalism, efficiency and prompt responses to requests.

Guests appreciate the staff's excellent communication skills and their ability to accommodate needs, even during sudden changes. The reception staff are noted for their professional demeanor during check-in and check-out processes, ensuring a smooth experience. Courteous and attentive service is a common theme with many guests mentioning the pleasant and warm interactions they had with staff members.

While the general consensus is overwhelmingly positive, there are occasional mentions of unfriendly or bureaucratic behavior from certain staff members. Nonetheless, these instances are exceptions rather than the rule, as the majority of guests commend the staff for making their stay memorable and treating them with respect.

Overall, Ji Hotel Orchard Singapore's staff excel in providing a welcoming and supportive environment, contributing significantly to the positive experiences of their guests.

Wi-Fi
The Wi-Fi at Ji Hotel Orchard Singapore generally receives positive feedback from guests. Reviews frequently highlight the strong and stable Wi-Fi signal with many noting the fast internet speeds and reliable connection. Guests appreciate the availability of free daily Wi-Fi and the consistent performance, making it a convenient feature for both work and leisure. However, there are occasional mentions of intermittent connectivity issues and the need to contact the front desk or go to the lobby for initial access. Despite these sporadic challenges, the majority of reviews affirm the good to excellent quality of the Wi-Fi service.

Gym
The gym facility at Ji Hotel Orchard Singapore is compact and focuses on essential cardio equipment. Guests found the fitness room to be well equipped with a treadmill and a cycle bike, though some mentioned it only has these two machines and lacks additional equipment such as weights or benches. Highlighted features include a thermal sauna and a conveniently located water dispenser within the small gym area. However, some guests noted that the gym can feel too warm at times. Despite its limitations, others described the gym as being great and appreciated the comfortable jogging area.

Nightlife
Located close to various bars and clubs, Ji Hotel Orchard Singapore offers convenient access to nightlife, making it suitable for those looking to experience the city's vibrant evening scene. However, it's worth noting that the hotel's immediate surroundings can be noisy at night due to the presence of a lively bar next door, which stays open very late.

While guests can enjoy a diverse nightlife nearby, the hotel's sound insulation is poor, often leading to disturbances from neighboring rooms and hallway sounds, particularly late at night. This could be a concern for light sleepers. Moreover, the hotel itself does not offer any nightlife facilities or an on-site café, potentially limiting convenience for those seeking late-night refreshments or a more self-contained experience.

Despite these factors, the neighborhood's overall quiet ambiance and proximity to key areas like Rothschild Street and the beach can be appealing. However, for those prioritizing sound sleep over nightlife, the lack of soundproofing and occasional construction noise might pose significant drawbacks.

4 Star
The Ji Hotel Orchard Singapore presents itself as a budget-friendly option in a prime location, making it ideal for travelers seeking value for money. The hotel is praised for its modern and unique design with a Zen philosophy that sets it apart from conventional hotels. Visitors appreciate the luxurious yet reasonably priced touches and many felt the quality exceeded their expectations, likening it to a higher-end property.

A standout feature is the cleanliness of the rooms, which, despite lacking certain amenities like room service and in-room coffee/tea facilities, maintain a pristine condition. Guests highlighted the high-quality slippers and oversized TV as notable perks. While the hotel does not offer breakfast, complimentary tea is available at the reception and free water bottles are provided daily.

However, there are areas for improvement. The layout of the bathrooms, combined with the room entrance, was inconvenient for some and the cleanliness of the shower floor could be enhanced. Despite these minor drawbacks, the overall experience is positive with the hotel's unique design and practical features being well-received. Benefiting from its excellent location in Orchard, the Ji Hotel offers a fuss-free, quiet stay with daily towel changes, contributing to its status as a strong contender in the budget hotel category in Singapore.

Business
The Ji Hotel Orchard Singapore offers a mixed experience for business travelers. The reception staff is notably helpful and provides great support for business needs. The hotel's location is advantageous, being well situated near the MRT station and the UBS Asset Management Building, making it convenient for commuting and business meetings. However, the hotel has some drawbacks; it is not very soundproof, which might be a concern for those needing a quiet working environment. Additionally, the rooms lack a proper table with the available table being too narrow, potentially making it unsuitable for extended work stays. Despite these issues, the convenient location and supportive staff are key benefits for business travelers.


No, Ji Hotel Orchard Singapore doesn't have any pool.

No, a spa isn't available at Ji Hotel Orchard Singapore.

No, Ji Hotel Orchard Singapore doesn't allow dogs.

No, parking facilities aren't available at Ji Hotel Orchard Singapore.

Yes, Ji Hotel Orchard Singapore has a gym.

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